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reviewer2084058 - PeerSpot reviewer
Director - Products & Solutions at a religious institution with 11-50 employees
Real User
Top 20
Good operability and easy scalability but unfortunately quite expensive
Pros and Cons
  • "The solution has good operability and easy scalability."
  • "The solution is quite expensive."

What is our primary use case?

We are using this solution as our main storage. We use it with VMware, as well as our databases. We are customers of Dell and I'm a team lead for network and infrastructure. 

What is most valuable?

I like the operability and easy scalability of this product. It's also easy to integrate with all of our systems. It has high speed and a good name in the market. The accounting is good, easy, be accessible. 

What needs improvement?

The solution is quite expensive and I believe Dell should examine their prices because they are currently very, very high.

For how long have I used the solution?

I've been using this solution for two years. 

Buyer's Guide
Dell PowerMax NVMe
January 2025
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

It's very easy to scale this product. 

How are customer service and support?

The technical support is good, whenever there's an issue they figured out the problem and repaired the faulty part.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy; our deployment took a few days. Dell carried out the deployment for us. We have around 2,000 users in the company. 

What's my experience with pricing, setup cost, and licensing?

The cost depends on the capacity that you're using so every use case will have a different price. 

What other advice do I have?

It's important to think about your workloads and define them. All right. I'd also recommend comparing prices, both within and outside Dell. 

Feature-wise the solution is perfect but because of the price, I rate this solution seven out of 10.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architec23dd - PeerSpot reviewer
Architect at a healthcare company with 10,001+ employees
Real User
The most valuable features are compression, deduplication, and NVMe-based back-ends for flash technologies. However, I would like it to support NVMe over Fabrics.
Pros and Cons
  • "It is very stable. We expect superior performance and reliability from this particular storage system."
  • "I would like it to support NVMe over Fabrics, because that is the next item for consideration on the NVMe roadmap. PowerMax supports NVMe on the back-end, but when it starts supporting NVMe over Fibre Channel, suddenly various hosts can directly communicate with PowerMax, and with NVMe-oF, as well. Suddenly, Gen 6 and Gen 7 switchers will be able to help facilitate that particular communication channel."

What is our primary use case?

This would be for leveraging the purchase of PowerMax storage system through a service provider, who would deliver the capacity of PowerMax on a service catalog basis. The storage capacity would be offered as a block service and the utilization of the PowerMax would be delivered on a revised written basis.

This will certainly be leveraged to deploy non-critical and mission-critical applications in our environment, in which we have plenty of both at this point in time.

How has it helped my organization?

We expect it to deliver exceptional performance and capacity utilization metrics. This is one of the reasons we are evaluating PowerMax 2000 and PowerMax 8000 at this point in time.

What is most valuable?

The most valuable features are compression, deduplication, and NVMe-based back-ends for flash technologies. 

What needs improvement?

I would like it to support NVMe over Fabrics, because that is the next item for consideration on the NVMe roadmap. PowerMax supports NVMe on the back-end, but when it starts supporting NVMe over Fibre Channel, suddenly various hosts can directly communicate with PowerMax, and with NVMe-oF, as well. Suddenly, Gen 6 and Gen 7 switchers will be able to help facilitate that particular communication channel.

For how long have I used the solution?

We are still in the planning and evaluation stage.

What do I think about the stability of the solution?

It is very stable. We expect superior performance and reliability from this particular storage system.

What do I think about the scalability of the solution?

We expect it to scale.

Which solution did I use previously and why did I switch?

We are slowly moving towards simplifying our current complex environment, but we are not there yet.

In the past, we have been using the various versions and families of VMAX. Now, we are moving more towards PowerMax and newer versions of technology as they get released onto the Dell EMC roadmap. We have been using VMAX based platforms for many years. Suddenly, PowerMax has evolved from the lineage of VMAX. Therefore, we expect Dell EMC to continue to build upon it. 

In terms of the engineering aspects of the performance requirements, we have a variety of applications requiring a certain level of IOPS, response times, and a minimum microsecond latencies. While we understand that PowerMax can deliver to these expectation from a performance standpoint, we will certainly undergo some rigorous proof of concepts (PoCs) with the PowerMax systems to make sure that our current understanding of PowerMax capabilities, from a performance standpoint, meets our expectations.

How was the initial setup?

We are not yet done any setup of PowerMax systems. We are still working on the integration plans.

Which other solutions did I evaluate?

We have always used Dell EMC. We have evaluated the technologies from some of the other vendors. We have done numerous proof of concepts, and we have done some real hard proof of concepts. Either in the architectural design stage, or in the engineering stage, some of those particular products do not meet the rigorous testing that we do in these types of scenarios and environments.

What other advice do I have?

Use PowerMax.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerMax NVMe
January 2025
Learn what your peers think about Dell PowerMax NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Senior Infrastructure Engineer at a financial services firm with 5,001-10,000 employees
Real User
It scales enormously, but it's expensive to do so
Pros and Cons
  • "We can consistently replicate mainframe and open system and have a single recovery point."
  • "Remove the need for physical or hardwired virtual servers to run consistency groups, instead make the expensive array controllers handle that."

What is our primary use case?

Mainframe and open system storage that replicates consistently.

We are a financial services organization, so we are data and investments. It is what our company uses to run. However, I don't know that PowerMax, or VMAX, is anything special compared to other products that we have our data on.

How has it helped my organization?

A lot of our critical applications are mainframe and open system-based, and they spread between those two. So, we need a platform like PowerMax to be able to recover in a DR scenario.

What is most valuable?

We can consistently replicate mainframe and open system and have a single recovery point.

What needs improvement?

I started using CloudIQ two days ago, and all it's been doing is filling up my phone with alerts that aren't worthwhile. There is something going on there that the array is flagging things as inappropriate that aren't really impactful.

I would like to have Snapchat scheduling and the ability to modify that instead of erase a schedule, then recreate it. There are way better ways to do that. 

Support for SRDF consistency groups within the GUI, instead of making that the command line. 

Remove the need for physical or hardwired virtual servers to run consistency groups, instead make the expensive array controllers handle that.

The management interface needs improvement. It shouldn't be as hard to do some of the functions as it is. Also, it shouldn't need Windows Servers to run a million dollar array.

What do I think about the stability of the solution?

From a host IO standpoint, the stability has been very good. 

From a replication standpoint, we're actually a company who turned up a bug in the brand new PowerMax. That makes me a little jaded.

What do I think about the scalability of the solution?

It scales enormously, but it's expensive to do so.

How are customer service and technical support?

The technical support has been good. When we did run into an issue, once I told them what the problem was, they were able to come up with a solution to fix the problem moderately quickly.

Which solution did I use previously and why did I switch?

We came off VMAX. Our performance requirements were to just match the VMAX levels. I find the array is doing that for host IO.

Since we were already on VMAX, our decision was related to a data center move and protecting our data. Prior to that, just getting on the VMAX product line and came from IBM. That was a look at all the mainframe products, which was a cost and functionality play. We picked the product that seemed to have the best cost and functionality with longest term company relationship.

How was the initial setup?

The initial setup was complex. I found out you can't make the new arrays talk to other arrays on a customer level. You have to reach out to Dell EMC support to do that. It's the only array in my environment where I can't, as a customer, make those changes. That's one of the things that slowed down our install.

The migration from VMAX to PowerMax wasn't much of a migration because it was a DR target. We just changed our SRDF.

What about the implementation team?

We used a reseller to purchase it, but I believe it was Dell EMC badged people who did the install.

The experience wasn't great. The install, in my mind, meant a usable box. The install that I got was a plugged in box. Then, it's like, "Oh, but we still have to do these five steps." I was under a time crunch, so that was a surprise.

Which other solutions did I evaluate?

When it's mainframe there are only three: IBM, Hitachi, and Dell EMC. The arrays at this level are all fairly competitive.

IBM doesn't support VMware the way that we needed it to. 

Hitachi and EMC were neck and neck. What won it out was Dell EMC's relationship with our sales team.

What other advice do I have?

It's effective at doing what you need it to do. It's fairly high-powered, but the management interface has a long way to go to be made simple and easy to use.

If you have mainframe, you have few choices, and this is a good choice. If you don't have mainframe, there are a lot of products on the market which are much easier to use. It depends on your requirements. 

SRDF/A is quite good, but even other cheaper arrays have synchronous and asynchronous replication. I don't know that I would look at a product line for this unless your needs are either enormous that you need a box this big or mainframe centric.

The Unisphere has gotten a lot better. It is fairly easy to dig into and find things. It has been a long time coming, but it's there.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
StorageAdc47 - PeerSpot reviewer
Storage Architect at a manufacturing company with 1,001-5,000 employees
Real User
Enables me to manage the flows of data and not worry about feeds and speeds anymore
Pros and Cons
  • "CloudIQ has become an optimal tool for us to get the full picture of all the different arrays, from mid-tier all the way up. It gives us that single view and the ability to launch the Unisphere. That is really is powerful in being able to manage the array."

    What is our primary use case?

    From a storage point of view, our primary uses are as our primary storage which provides all of the capacity for our databases, applications, and most of our mission-critical work at the moment.

    We're planning on moving our most critical databases onto the PowerMax to take advantage of all the new features and functions, as well as the ability for it to grow into the future to continue to provide that top level of performance.

    Data plays a very important role in our business. It allows us to make good decisions and react to our customers' needs. The PowerMax is going to be where we put the most critical data so we can get the fastest results from that investment.

    How has it helped my organization?

    One of the valuable features is that less work needs to be done on the arrays now, compared with what used to be. I used to spend most of my day managing the array. Now I'm more managing the interconnections and the flows of data, and not worrying about the feeds and speeds anymore.

    We've been doing testing before implementing for our Oracle Databases and we're seeing much better performance than we were with the previous generation.

    What is most valuable?

    We're using a combination of Unisphere and CloudIQ. CloudIQ has become an optimal tool for us to get the full picture of all the different arrays, from mid-tier all the way up. It gives us that single view and the ability to launch the Unisphere. That is really is powerful in being able to manage the array.

    What do I think about the stability of the solution?

    With it being part of the Symmetrix family over the years, we don't have a worry at all about it being stable and serviceable. It's been many years since we've had a hardware issue with any VMAX array, and I don't see the PowerMax being any different.

    What do I think about the scalability of the solution?

    For us, it has enormous scale in the way it can grow with our needs. Starting out as small as we are, with just a small PowerMax 2000, it is amazing how much capacity we can get in such a tiny footprint.

    How are customer service and technical support?

    Support from Dell EMC has been phenomenal. Getting the box up and running was very simple, and any time we have a problem we get the right engineers working on it.

    Which solution did I use previously and why did I switch?

    We had been using the VMAX line prior, and this was just a case of capacity and performance growth. We refreshed our environment to get the most performance we can out of our applications.

    The architecture - using the NVMe on the back end, with the designed use Storage Class Memory, and NVMe end-to-end in the future - really influenced us in not wanting to go backward with our purchase. Rather, we wanted to buy a future-looking device that we can keep growing into, to get our value out of that investment.

    How was the initial setup?

    The installation of the PowerMax was very straightforward; probably the easiest implementation of an array that we've done so far.

    What about the implementation team?

    We did it ourselves.

    Which other solutions did I evaluate?

    PowerMax was the shortlist.

    What other advice do I have?

    This should be on your shortlist. You should really take look at PowerMax. They're reliable. They do everything you could possibly want and much more. They have a lot of features that other arrays just don't.

    We'd rate it as a ten. It has done everything that we've asked it to do and much more.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    ValereFEUGWANG - PeerSpot reviewer
    Information System Consultant at CFAO Technologies
    Real User
    Improved transparency at the end user level and performance on the I/O side
    Pros and Cons
    • "The optimization of the cache memory of each engine and the use of persistent memory."
    • "The main feature that I personally want to see is the possibility to upgrade to the next generation without changing all the components and just change the engine, relying on the compatibility matrices between two different generations. Meaning that we could just keep the enclosure and upgrade the engine, integrating the enclosure to the existing pool, then adding automation tools for orchestration."

    What is our primary use case?

    The primary use case is data storage consolidation for mission-critical applications, like billing, the charging system, mobile payment, and intelligent network. Virtualization and cloud infrastructure are where the customer is using many solutions for virtualization, like Hyper-V, Oracle Virtual Machine, OpenStack, VMware, Solaris, Linux, Kubernetes, and Docker. Disaster recovery was also the main focus of the customer to guarantee RPO and RTO. The last use case was a NAS solution through the eNAS provided by PowerMax. The previous eNAS hosted by VMAX 10K has its limits in term of size limit for a file system.

    How has it helped my organization?

    Helped our organization by improving performance on the I/O side. Before migrating to PowerMax, customers were faced with many performance issues due to high latency from the back-end and front-end side. Our previous storage was VMAX 10K, and with the evolution of business applications, it became more exigent in term of performance, intelligent data placement with FAST VP, resilience, replication, data protection with snapshot, and no more tasks for provisioning servers and applications. E.g., at the end of month, when the financial department ran the script to produce reports for the BI solution, these scripts generated many performance issues and the storage was struggling. With PowerMax, this is very transparent at the end user level.

    What is most valuable?

    1. The optimization of the cache memory of each engine and the use of persistent memory. 
    2. I/O density with predictable performance when we grab the I/O to host, as the storage level supported by the PowerMax is too far to be reached regardless of workload and storage capacity utilization. 

    What needs improvement?

    The main feature that I personally want to see is the possibility to upgrade to the next generation without changing all the components and just change the engine, relying on the compatibility matrices between two different generations. Meaning that we could just keep the enclosure and upgrade the engine, integrating the enclosure to the existing pool, then adding automation tools for orchestration. When you move from VMAX 200K to PowerMax you swap Array. Or DELL EMC must give to the customer the ability to reuse component to the new Array. For example with IBM Storage like Storwize you can reuse enclosure from Gen2,2+ on Gen 3

    For how long have I used the solution?

    One year.

    What do I think about the stability of the solution?

    Good.

    What do I think about the scalability of the solution?

    Good.

    How are customer service and technical support?

    Proactive.

    Which solution did I use previously and why did I switch?

    Yes, we previously used Dell EMC VMAX 10K. We switched just for tech refresh.

    How was the initial setup?

    Straightforward.

    What about the implementation team?

    Very good expertise.

    What was our ROI?

    No access yet.

    What's my experience with pricing, setup cost, and licensing?

    We hope that with the combination of both NVMe and SCM the next PowerMax will be much cheaper that the one which we acquired.

    Grab performance I/O, and analyze it for better sizing and costing. 

    Which other solutions did I evaluate?

    Yes, Huawei. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    IBM
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Systems Engineer at a tech services company with 501-1,000 employees
    Real User
    From a reliability standpoint, everything is redundant; uptime is six or seven nines
    Pros and Cons
    • "Uptime by far is the most important thing, and also the replication ability (SRDF). Most of the customers who need this type of availability also want the protection of multiple data centers, and it is able to easily switchover workloads to their other data centers."
    • "I hear from people on my team that they would like improved reporting. While there are some decent tools for doing reporting, they would like to see a lot more built-in functionality. This way when they are logged into the interface everyday doing basic management tasks, they could also see some statistics on what is their storage pool usage and will be their projected usage with their current data growth. They want to be able to see more detailed stats on how they are using the system and have forecasting."

    What is our primary use case?

    Typically, when we are doing PowerMax, it is for applications that we need maximum performance, but also maximum reliability. So, Dell EMC has a lot of other products that can do very high performance, but there are not a lot of other products in the market that can reach the reliability and the availability that PowerMax can.

    The use case goes back to when you need that ultimate uptime, where you can't ever have an application go down. We see this a lot in healthcare applications. We also see a lot of miscellaneous other database applications that need to be up all the time for running web services and service providers.

    How has it helped my organization?

    We definitely have situations where we have multiple siloed storage arrays, especially like higher-end VMXs or mid-range storage. So, we have four or five arrays that we can go and take those and put it on one high performing PowerMax, then deliver it to scale and grow.

    What is most valuable?

    Uptime by far is the most important thing, and also the replication ability (SRDF). Most of the customers who need this type of availability also want the protection of multiple data centers, and it is able to easily switchover workloads to their other data centers.

    What needs improvement?

    I am looking for ease in usability going forward. PowerMax is super powerful, but because it's been around for so long, there is some complexity in configuration and getting the right SLAs set up that you want. I feel like this could be simplified. I would like to see some improvements from there to avoid having to hunt and peck through an interface to do something that I feel should be relatively simple.

    I hear from people on my team that they would like improved reporting. While there are some decent tools for doing reporting, they would like to see a lot more built-in functionality. This way when they are logged into the interface everyday doing basic management tasks, they could also see some statistics on what is their storage pool usage and will be their projected usage with their current data growth. They want to be able to see more detailed stats on how they are using the system and have forecasting.

    What do I think about the stability of the solution?

    The great thing about PowerMax is from a reliability standpoint, everything is redundant. Uptime is six or seven nines.

    What do I think about the scalability of the solution?

    PowerMax can grow quite a bit. The design with how storage controllers and engines scale out in regards to storage lets you scale your performance pretty linearly, though not as high as some things, like some of the hyper-converged solutions, but it's pretty nice.

    How are customer service and technical support?

    The tech support has been great. One of the good things with PowerMax, as much as the new branding and everything has come about since Dell and EMC merged, but the actual product history goes back really far. So, there is a ton of expertise from a support perspective within the organization. 

    There is a lot of knowledge out in the community as well, without having to directly engage Dell EMC support. A lot of times you can find community assistance for common problems and configuration needs.

    Which solution did I use previously and why did I switch?

    We haven't done very many migrations from VMAX3-AFA to PowerMax, just because they're close enough in numbers and performance. However, we are seeing a lot of movement from earlier generation VMAX to PowerMax. I even have some customers who are still on the DMX era that were moving over to PowerMax. That is going to be a big difference for them.

    Our PowerMax solutions have met all of their requirements that we had when we threw workloads at them.

    Which other solutions did I evaluate?

    There are very few other products on the market which I've run into that can give performance at this level of availability.

    What other advice do I have?

    We do a lot of managed services. Where we get a lot of use from the data is we gather a ton of statistical data about our customers: How they're growing and using their own data. Therefore, we have a lot of metadata about our own customers that we have to sort through. From a consolidation standpoint, it's nice to have all of that in one place. It comes back to performance. We have to be able to pull from a lot of different customers, and do it simultaneously.

    I find that PowerMax is improving performance for workloads, like VMware, SAP, Oracle, and SQL Databases.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    StorageAcdff - PeerSpot reviewer
    Storage Architect at a university with 5,001-10,000 employees
    Real User
    It has one submillisecond latency all the time
    Pros and Cons
    • "The stability is great. It is five nines."
    • "The initial setup was complex, as it is a complex system and you have to learn a lot."

    What is our primary use case?

    We use it for virtualization and consolidation of our data lakes.

    We are using PowerMax for SAP and Exchange to run the company. 

    How has it helped my organization?

    We have two sites and two data centers. So, we use SRDF to do transfers and fail overs.

    What is most valuable?

    The data services, especially SRDF, are its most valuable features.

    We are using Unisphere for monitoring. REST API is great for configuring the storage system.

    What needs improvement?

    Accessibility to new users needs improvement.

    What do I think about the stability of the solution?

    The stability is great. It is five nines.

    What do I think about the scalability of the solution?

    It scales far beyond what we need, so I am good with that.

    How are customer service and technical support?

    The technical support is great. It is a high-end system, so the support should be high-end as well.

    Which solution did I use previously and why did I switch?

    We previously used mid-range solutions that just didn't scale.

    We used to have a whole bunch of arrays. Now, we have consolidated them onto PowerMax. 

    We were looking at All-Flash Arrays that have one submillisecond latency all the time. That is what PowerMax delivers.

    How was the initial setup?

    The initial setup was complex, as it is a complex system and you have to learn a lot.

    What about the implementation team?

    We worked directly with Dell EMC for the deployment.

    What was our ROI?

    We have seen ROI.

    Which other solutions did I evaluate?

    We looked at Dell EMC and Pure Storage.

    What other advice do I have?

    Look at it. Don't be afraid of its complexity. It has great performance.

    Data is core to our business. Have an array with our data on it is very important to the business.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Director of Enterprise Infrastructure at a financial services firm with 5,001-10,000 employees
    Real User
    It has the ability to consolidate storage
    Pros and Cons
    • "It is a true, stable product."
    • "The initial setup was a little bit complicated."

    What is most valuable?

    It has the ability to consolidate storage.

    What do I think about the stability of the solution?

    It is a true, stable product.

    How are customer service and technical support?

    We have really good support for our data center and compute.

    Which solution did I use previously and why did I switch?

    We had a multitude of storage systems, like Dell EMC Compellent, that we needed to consolidate. A Compellent would take an entire rack space.

    How was the initial setup?

    The initial setup was a little bit complicated.

    What other advice do I have?

    PowerMax has been great for us.

    We are doing SRDF/A.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Dell PowerMax NVMe Report and get advice and tips from experienced pros sharing their opinions.