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EdgeVerve AssistEdge RPA pros and cons

Vendor: Infosys
3.4 out of 5
 

EdgeVerve AssistEdge RPA Pros review quotes

Rusty  Bradford - PeerSpot reviewer
Jan 3, 2023
AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer
DA
May 17, 2024
The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it.
Mahesh-Choudhari - PeerSpot reviewer
Apr 25, 2024
The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.
Find out what your peers are saying about Infosys, UiPath, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2024.
814,649 professionals have used our research since 2012.
Murali Sunkara - PeerSpot reviewer
Feb 24, 2021
Good email automation and XL automation.
Yuvashree K - PeerSpot reviewer
Oct 3, 2023
The tool follows a role-based working model to create things. It helps to track what others are doing with the system.
 

EdgeVerve AssistEdge RPA Cons review quotes

Rusty  Bradford - PeerSpot reviewer
Jan 3, 2023
AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.
DA
May 17, 2024
There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities.
Mahesh-Choudhari - PeerSpot reviewer
Apr 25, 2024
In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects.
Find out what your peers are saying about Infosys, UiPath, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2024.
814,649 professionals have used our research since 2012.
Murali Sunkara - PeerSpot reviewer
Feb 24, 2021
Lacks integration with third party tools.
Yuvashree K - PeerSpot reviewer
Oct 3, 2023
The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework.