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Blue Prism vs EdgeVerve AssistEdge RPA comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Agentic Automation (4th), Business Orchestration and Automation Technologies (8th)
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
24th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of Blue Prism is 3.7%, down from 7.1% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
Blue Prism3.7%
EdgeVerve AssistEdge RPA1.4%
Other90.0%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
TA
Technology Architect at Infosys
Automation has delivered secure banking workflows and handles complex client applications efficiently
If we are talking about how Blue Prism has impacted the accuracy and speed of data processing in my tasks compared to UiPath, it is better than UiPath. There is no doubt about it. I will definitely recommend Blue Prism to other users and companies because, as I mentioned, when comparing UiPath and Blue Prism, I find that UiPath offers multiple online training opportunities. Compared to Blue Prism, I see that all the training materials, small videos, and diplomas are more readily available in UiPath, but I do not think everything is as accessible in Blue Prism. My overall rating for Blue Prism is ten out of ten because I worked almost five years in Blue Prism and my experience has been good.
reviewer2728704 - PeerSpot reviewer
Corporate Development Specialist at a tech vendor with 10,001+ employees
Offers a user-friendly interface but lacks enterprise-level features
EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A process that used to take seven to ten days has now been reduced to half an hour."
"By using this, we are saving time and we no need to do routine work, as it is now automated and the result is shared with all of the end-users."
"What I appreciate the most about Automation Anywhere is its ease of use."
"Simple processes such as tracking, logging, and data consolidation are now automated, which helps us focus more on doing tasks that are impactful and more important."
"Document Automation plays a very good role for document processing."
"The thing I appreciate most about Automation Anywhere is how integrated the aspects of it are."
"My clients have seen tremendous value when it comes to automating business processes, and the robust nature of the application allows them to scale their business processes pretty quickly."
"The most valuable features are ease of use and deployment."
"We use it for invoice automation, order processing automation, and internal back office and front office automation."
"The performance is very good and it is a valuable feature."
"The initial setup is simple, the deployment is pretty fast, the stability is good, we've found the solution to be scalable, and technical support has been responsive when we have needed their assistance."
"Blue Prism is highly scalable and reliable."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"As a developer, I liked the layout and UI, specifically referring to testing. I was able to watch the process through stages."
"We find the stability and the ease of reusing code design valuable."
"I like the cloud features such as IADA and Decipher."
"Good email automation and XL automation."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
 

Cons

"It is not able to use OCR effectively and has limited usability."
"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."
"There are many bots available on the Bot Store. However, my developer told me that he was unhappy with the quality of the bots available."
"We have had some difficulty with ease of use. In addition, we have had some difficulties getting it to interact in predictable ways with our in-house software."
"When it comes to stability, complex bots always have issues."
"It takes a lot of effort to build up the internal infrastructure/topics like Virtual Machine/Security/development-Governance/Usecase-Management."
"Regarding the UI, once you're on some of the screens there are fixed dialogues, they are a set size, so there's a lot of horizontal scrolls and vertical scrolls. If I want to do something that is purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script."
"The main request I have for Automation Anywhere is to focus more on technical demonstrations."
"I have found that community support is lacking for this solution compared to competitors."
"User interface could be improved and a web interface included for easy access to robot information."
"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet."
"Developing is more time consuming than with other products."
"From a monitoring perspective, the way the screens are set up, or the reporting within Blue Prism, is not really user-friendly. You need a technical person to basically put that up. It's not necessarily easily viewable."
"With Blue Prism user cannot automate processes on virtual machines or citrix, for that, user need to use surface automation."
"Blue Prism needs to work in a web-based account."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"Lacks integration with third party tools."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
 

Pricing and Cost Advice

"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"It's a bit expensive compared to other RPA tools on the market."
"The price for Automation Anywhere is reasonable."
"Automation Anywhere is thought to be quite expensive, especially for smaller organizations."
"It's cheapest among the competition, although bargaining is a must."
"I do not know the price, but I am told that it is cheaper than UiPath."
"Regarding the price, licensing, and maintenance, Automation Anywhere provides its customers with its best and affordable value."
"The price is very reasonable."
"Blue Prism is a bit higher priced compared to other payment-related or investment-related solutions. At the same time, it also provides more security than those solutions, specifically for the banking and insurance sectors."
"Due to our financial structure, we need fixed costs. So, a license based on the usage would not be feasible. If we have a license model that is based on tasks per year or something else, it could create a very dynamic range of costs. Due to our public financial input, we have to know what it will cost. So, we have licenses per server. This helps us in planning, and we know exactly when we need additional servers. We can then request additional money for them."
"The licensing is approximately $1,100."
"The licensing fees are low compared to other tools."
"Our customers pay for an annual license."
"The solution is enterprise software so we will try to maximize our usage during the available slots. We will get ROI with the high price since there will be some value added with automation. I think that after doing a cost-benefit analysis, we are on the positive side."
"I don't recall what it was. Initially, we had our licensing through the consultant, and when we stopped using them, we renegotiated licensing. Blue Prism gave us temporary licenses during the negotiation. When all things were said and done, it came out to a decent price even without the vendor. So, our management has been happy with that."
"The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market."
"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
17%
Outsourcing Company
12%
Manufacturing Company
10%
Construction Company
6%
Construction Company
15%
Educational Organization
15%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise77
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employee...
What is your experience regarding pricing and costs for Blue Prism?
If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...
What advice do you have for others considering EdgeVerve AssistEdge RPA?
Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
AssistEdge RPA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
Find out what your peers are saying about Blue Prism vs. EdgeVerve AssistEdge RPA and other solutions. Updated: September 2026.
921,665 professionals have used our research since 2012.