Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Co-Founder at a tech services company with 51-200 employees
Consultant
​The setup is straightforward and the deep configurations are more robust than Meraki devices. Even though it's a robust product, it's not very intuitive.

What is most valuable?

It's a good product that works fine. Also, its configuration is very robust.

What needs improvement?

It needs to have a good Layer 7 and a better user interface. And even though it's a robust product, it's not very intuitive.

What was my experience with deployment of the solution?

We had no issues with the deployment.

What do I think about the stability of the solution?

It's a stable device and we haven't had any issues with instability.

Buyer's Guide
ExtremeCloud IQ
January 2025
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,791 professionals have used our research since 2012.

What do I think about the scalability of the solution?

There have been no issues scaling it.

How are customer service and support?

I haven't needed to contact technical support.

Which solution did I use previously and why did I switch?

We also use Meraki MX and MR devices.

How was the initial setup?

The setup is easy and the deep configurations are more robust than Meraki devices.

What other advice do I have?

It's a good product, but I prefer Meraki. With Aerohive, the performance is good but the configuration can be inconvenient.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user71148 - PeerSpot reviewer
it_user71148Architect/Engineer, Analyst, Researcher, Writer at Postmodern Security
Top 20Consultant

Have you tried Hivemanager NG? I find that to be a HUGE improvement over the previous interface.

it_user638964 - PeerSpot reviewer
Works at a tech company with 51-200 employees
Real User
There is one interface to configure and go to as we manage our network.

What is most valuable?

Aerohive has been the perfect fit for us as a small organization. It's ease of use is a valuable aspect.

How has it helped my organization?

It's great to have just one interface to configure and go to as we manage our network. If troubleshooting is needed, having the single dashboard helps immensely.

What needs improvement?

Continue the updates as technology and the wifi world changes.

For how long have I used the solution?

I have used it for four years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues, once familiarity of the hardware and dashboard was gained.

What do I think about the stability of the solution?

We have not encountered any stability issues; greater stability than before.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

Customer service is helpful.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What about the implementation team?

It was an in-house setup.

What's my experience with pricing, setup cost, and licensing?

Be aware of the total cost for equipment and licensing.

What other advice do I have?

With multiple tasks, Aerohive has been a huge time saver and streamlined our IT tasks. It has improved the readability of our wireless network.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ExtremeCloud IQ
January 2025
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,791 professionals have used our research since 2012.
it_user174981 - PeerSpot reviewer
Voice Engineer at a comms service provider with 51-200 employees
Vendor
Easy web interface for general system maintenance makes the product a joy to work with despite the some software bugs

Valuable Features

The automatic PPSK is a great feature that a lot of clients use. For me personally I find the easy web interface for general system maintenance makes the product a joy to work with.

Room for Improvement

There are some minor bugs in parts of the software which can cause some issues from time to time, but it's like any other piece of software. These are often quickly fixed in updates and patches which are easy to deploy but better detail in the release notes would be useful from my point of view supporting the product.

Use of Solution

Approximately 2.5 years as an end user, and 18 months looking after it from a technical standpoint.

Deployment Issues

No - plenty of deployments done easily. Just ensure for HMOL deployments the firewall ports are open!

Stability Issues

Once the system is up and running not had any stability issues.

Scalability Issues

Nope the system scales very easily, just add AP's and licenses and off you go.

Customer Service and Technical Support

Aerohive support are very responsive albeit sometimes takes a bit of time to filter through the intial layer 1 of support.

Initial Setup

Very simple to deploy initially - There's a Wizard to generate a basic SSID and get connected. More in depth configuration can then be done easily once basic connectivity has been established.

Implementation Team

In house implementation.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free ExtremeCloud IQ Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free ExtremeCloud IQ Report and get advice and tips from experienced pros sharing their opinions.