ExtremeCloud IQ Reviews

We use Aerohive as our campus wireless solution. The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access.

Wireless is no longer a ‘nice to have’ feature. It has become an essential component to a comprehensive network plan. Wireless is the default for BYOD users and mobile staff. The choice of a wireless vendor was incredibly important given the increasing reliance on mobility. Installing a campus-wide WLAN has given us more flexibility in meeting and classroom spaces, and it provides a value-added service for guests.

The lack of a controller on-site gives us one less point of failure for this critical system. The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network.

We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue. Although, these were isolated, and most of our interactions have been fruitful, they still leave a lasting bad taste.

Aerohive has been the perfect fit for us as a small organization. It's ease of use is a valuable aspect.

It's great to have just one interface to configure and go to as we manage our network. If troubleshooting is needed, having the single dashboard helps immensely.

Continue the updates as technology and the wifi world changes.

I have used it for four years.

We have not encountered any deployment issues, once familiarity of the hardware and dashboard was gained.

We have not encountered any stability issues; greater stability than before.

We have not encountered any scalability issues.

Customer service is helpful.

Technical support is excellent.

We did not previously use a different solution.

It was an in-house setup.

Be aware of the total cost for equipment and licensing.

With multiple tasks, Aerohive has been a huge time saver and streamlined our IT tasks. It has improved the readability of our wireless network.

The automatic PPSK is a great feature that a lot of clients use. For me personally I find the easy web interface for general system maintenance makes the product a joy to work with.

There are some minor bugs in parts of the software which can cause some issues from time to time, but it's like any other piece of software. These are often quickly fixed in updates and patches which are easy to deploy but better detail in the release notes would be useful from my point of view supporting the product.

Approximately 2.5 years as an end user, and 18 months looking after it from a technical standpoint.

No - plenty of deployments done easily. Just ensure for HMOL deployments the firewall ports are open!

Once the system is up and running not had any stability issues.

Nope the system scales very easily, just add AP's and licenses and off you go.

Aerohive support are very responsive albeit sometimes takes a bit of time to filter through the intial layer 1 of support.

Very simple to deploy initially - There's a Wizard to generate a basic SSID and get connected. More in depth configuration can then be done easily once basic connectivity has been established.

In house implementation.