ExtremeCloud IQ Reviews

• Controller-less Access Points
• Option of private or public cloud
• Private Pre-shared Key

Easily make changes to the WLAN via the online portal rather than through a hardware controller. Reducing time spent by our team to make changes as when required.

I personally think the user interface could do with touching up but that’s being overly critical as I can’t think of anything hardware related that requires improvement.

2 years.

Deployment was a piece of cake.

We have only had one WLAN drop since installing the Aerohive AP121.

We only use a couple of these in the office so we cannot comment on scale at this point.

We have never needed to approach customer service as the device has never given us any troubles.

We have never needed to approach technical support as the device has never given us any troubles.

TP-Link Business Wireless Router.

The initial setup was a doddle. Very easy to configure with a private and guest SSID. We have now moved to using an External Radius which works without issue.

We handled all implementation ourselves.

The amount of time spent troubleshooting wireless issues is now non-existent so our ROI is priceless as it stands.

£500 for the unit. Zero cost for the day to day usage.

Motorola WING but it was overkill for our needs of a small business.

Try it out as a demo first. It might not suit everyone’s need.

We are partners and distributers for ExtremeCloud and we sell the solution to a lot of our customers. It is a cloud management solution that provides management and access control in a centralized environment with complete control over your network.

ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses.

I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard.

I am excited for the SD-WAN pieces to be added as well but I believe that there are already plans for this to happen.

I have been using this solution for the past seven years.

This is a stable product, I have not had any issues regarding stability.

The main reason why a lot of customers choose this solution is because of how scalable it is. You can scale as you grow by just adding more products.

We have had good experiences with respect to support.

It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset.

I would recommend this product to anyone who does not have it.

I would rate it a nine out of ten.

I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks.

ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN.

We've been using ExtremeCloud IQ for three years. 

ExtremeCloud IQ is a cloud platform, so it's always on.

ExtremeCloud IQ is an enterprise solution, so we have customers with hundreds of sites. It's definitely scalable. 

I rate ExtremeCloud IQ eight out of 10. If you're using Cisco, switch to ExtremeCloud IQ. It's a thousand times better.

The management interface is intuitive and easy to navigate, while being powerful and granular in your ability to control the environment. 

I like the fact that even if the management system goes down, the network stays up. There is no single point of failure that requires redundancy in equipment. 

The amount of data that you can get out of the system gives you a great look into your network.

We were going from autonomous APs to a managed system and looked at several different vendors. The initial cost for all of the other vendors was far higher than the Aerohive solution, and even over 5 years it was still less expensive.

I have never really felt their mounting system for the APs is all that good. The plastic plates are a bit flimsy and not well designed.

We have BR200-LTE-VZ branch routers at each of our retail locations providing primary and backup connectivity to the stores. 

The ease of management is great. We can have a single push of a policy to configure a unit, then bring up in the VPN in minutes. It is great!

The HiveManager integration with the VPN Gateway is awesome. Our transaction polling is now way more secure. 

The user interface and disparity of feature releases versus golden firmware. 

Certain features only exist or work in certain versions. 

I've found Hive Manager to be the most valuable feature.

We went from a very unsophisticated wifi solution to an completely managed Aerohive setup. With minimal knowledge and experience, I was able to deploy a robust wireless solution that just works.

For me, this was basically a plug-and-play situation.

We've used it for approximately 3 years.

There were no issues with deployment.

We've had little issues with stability, but most were solved quickly with updates.

There have been no issues with scalability.

I have had no problems with customer service.

I haven't needed to use technical support

We were using consumer-grade, unmanaged access points.

The initial setup was straightforward. It was extremely easy to get up and running.

We implemented it in-house.

Yes, we evaluated Cisco and Aruba.

I am not using it right now because I am an integrator working on projects for my customers.

ExtremeCloud IQ is used to manage many types of Extreme Network devices. Only Extreme Networks are used. WiFi access points, switches Switches, and wifi access points are the most common.

This solution's most valuable feature is its short deployment time. 

You can install certain equipment without it, but make it a template first and then connect the device. And the device will already be configured, after connecting to the internet.

Pricing could be improved. It could be lower.

In terms of technical features, there are a lot of them. I don't see the need for any new features at this time. It's a complete product.

I have been working with ExtremeCloud IQ for approximately a year and a half.

We are using the latest version.

From my perspective, ExtremeCloud IQ is a stable solution.

ExtremeCloud IQ is very scalable.

As we were using it for testing purposes in our company, we had two or three people who were using this solution.

I am responsible for configuring and designing all the networking. 

I am the Solutions Architect, and I conduct the implementation as well.

When you want assistance, the technical support team is both responsive and helpful.

I would rate their technical support a five out of five.

Positive

Previously, I did not use any other solutions.

The initial setup was easy.

It took 30 minutes to deploy.

This solution can be maintained by one person.

The installation was done in-house. We completed it ourselves.

I am not involved in the price, but I am sure that it is not cheap. 

I am not responsible for the project's pricing. I can't tell you the numbers.

I don't have any experience with Cisco DNA Center, so I just wanted to confirm and compare the differences between Cisco DNA and the other solution.

I would definitely, recommend this product to others who are interested in using it.

I would rate ExtremeCloud IQ a nine out of ten.

• Scalable
• Good managament/monitoring system
• Stable hardware
• Lot of features
• APIs

The management/monitoring system really helps a lot in managing and monitoring the WiFi environment.

Support could be faster.

I have used it since 2013.

We encountered some bugs in certain software versions.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is very good.

Technical support is good but could be faster.

Motorola was previously used; because of a new version, APs had to be changed so we had to send out a PoC to find the best solution at that moment (end 2012).

Initial setup was straightforward; easy deployment.

An in-house team implemented it.

• Stable, well-managed and well-monitored WiFi infrastructure

Before choosing this product, we also evaluate Motorola, Aruba, Cisco, Juniper and HPE.