ExtremeCloud IQ Reviews

I have found user profiles and auto provisioning to be the two most valuable features.

Aerohive is significantly more robust, reliable and easier to mange (from anywhere) than our last solution.

The initial setup was complex, but no more complex than a similar wireless solution.

We have used this solution for 3 years.

Our VAR/customer service is very responsive and always goes the extra mile.

Tech support is excellent. We used our "trial" period to not only trial the solution, but to also trial tech support. If the support had not been excellent, I would have never purchased the product no matter how good it was.

The initial setup was complex, but no more complex than a similar wireless solution. Honestly, hanging the APs and running cable was way more of a pain than the planning and deployment of the Aerohive system.

We evaluated Ruckus, Cisco and Aruba before selecting Aerohive.

• Controller-less Access Points
• Option of private or public cloud
• Private Pre-shared Key

Easily make changes to the WLAN via the online portal rather than through a hardware controller. Reducing time spent by our team to make changes as when required.

I personally think the user interface could do with touching up but that’s being overly critical as I can’t think of anything hardware related that requires improvement.

2 years.

Deployment was a piece of cake.

We have only had one WLAN drop since installing the Aerohive AP121.

We only use a couple of these in the office so we cannot comment on scale at this point.

We have never needed to approach customer service as the device has never given us any troubles.

We have never needed to approach technical support as the device has never given us any troubles.

TP-Link Business Wireless Router.

The initial setup was a doddle. Very easy to configure with a private and guest SSID. We have now moved to using an External Radius which works without issue.

We handled all implementation ourselves.

The amount of time spent troubleshooting wireless issues is now non-existent so our ROI is priceless as it stands.

£500 for the unit. Zero cost for the day to day usage.

Motorola WING but it was overkill for our needs of a small business.

Try it out as a demo first. It might not suit everyone’s need.

I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks.

ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN.

We've been using ExtremeCloud IQ for three years. 

ExtremeCloud IQ is a cloud platform, so it's always on.

ExtremeCloud IQ is an enterprise solution, so we have customers with hundreds of sites. It's definitely scalable. 

I rate ExtremeCloud IQ eight out of 10. If you're using Cisco, switch to ExtremeCloud IQ. It's a thousand times better.

The management interface is intuitive and easy to navigate, while being powerful and granular in your ability to control the environment. 

I like the fact that even if the management system goes down, the network stays up. There is no single point of failure that requires redundancy in equipment. 

The amount of data that you can get out of the system gives you a great look into your network.

We were going from autonomous APs to a managed system and looked at several different vendors. The initial cost for all of the other vendors was far higher than the Aerohive solution, and even over 5 years it was still less expensive.

I have never really felt their mounting system for the APs is all that good. The plastic plates are a bit flimsy and not well designed.

We have BR200-LTE-VZ branch routers at each of our retail locations providing primary and backup connectivity to the stores. 

The ease of management is great. We can have a single push of a policy to configure a unit, then bring up in the VPN in minutes. It is great!

The HiveManager integration with the VPN Gateway is awesome. Our transaction polling is now way more secure. 

The user interface and disparity of feature releases versus golden firmware. 

Certain features only exist or work in certain versions. 

I've found Hive Manager to be the most valuable feature.

We went from a very unsophisticated wifi solution to an completely managed Aerohive setup. With minimal knowledge and experience, I was able to deploy a robust wireless solution that just works.

For me, this was basically a plug-and-play situation.

We've used it for approximately 3 years.

There were no issues with deployment.

We've had little issues with stability, but most were solved quickly with updates.

There have been no issues with scalability.

I have had no problems with customer service.

I haven't needed to use technical support

We were using consumer-grade, unmanaged access points.

The initial setup was straightforward. It was extremely easy to get up and running.

We implemented it in-house.

Yes, we evaluated Cisco and Aruba.

• Scalable
• Good managament/monitoring system
• Stable hardware
• Lot of features
• APIs

The management/monitoring system really helps a lot in managing and monitoring the WiFi environment.

Support could be faster.

I have used it since 2013.

We encountered some bugs in certain software versions.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer service is very good.

Technical support is good but could be faster.

Motorola was previously used; because of a new version, APs had to be changed so we had to send out a PoC to find the best solution at that moment (end 2012).

Initial setup was straightforward; easy deployment.

An in-house team implemented it.

• Stable, well-managed and well-monitored WiFi infrastructure

Before choosing this product, we also evaluate Motorola, Aruba, Cisco, Juniper and HPE.

I am taking over the Director of Technology position in a few days and I am thrilled to say that I have no worries at all about our wireless network. The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again.

Aerohive was able to replace a few APs quickly and without any issues. I was able to get them into our network easily and with almost no downtime. I also love the hive manager for finding a device that a student has misplaced. I can easily see which APs it has hit and start to identify its location.

Bring the cost down.

3 years.

After an OS update on the APs, we lost connectivity and had to roll back to a previous OS.

Some.

No.

Very satisfied!

Great.

A mix. Mostly Cisco.

I wasn't on board for the setup.