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Presales Manager at Rayat Group
Reseller
Makes it easy to create policies and integrates with Active Directory
Pros and Cons
  • "The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy."
  • "Its reporting and pricing need improvement."

What is most valuable?

I like its interface. It is a simple solution. As compared to Sophos, its interface is easier. It is easy to create a policy, and you can easily understand it. 

The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy.

What needs improvement?

Its reporting and pricing need improvement.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

Its stability is good. It has 90% stability.

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What do I think about the scalability of the solution?

Its scalability is good.

What's my experience with pricing, setup cost, and licensing?

It is more expensive than Sophos. Fortinet is overall more expensive than Sophos. The small range of Fortinet, such as 60F and 80F, is more expensive than the small range of Sophos. Sophos is cheaper. In addition, if you jump from 80F Series to 100F Series, the price doubles.

What other advice do I have?

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2497986 - PeerSpot reviewer
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Real User
Top 5
Provides good threat intelligence feeds, but the advanced models are expensive
Pros and Cons
  • "The solution provides good threat intelligence feeds."
  • "The advanced models are expensive."

What is our primary use case?

We use the solution on the perimeter. We are a government entity. We have other organizations monitoring our network. We also have our own firewall to separate the DMZ and different things on our external servers.

What is most valuable?

The solution provides good threat intelligence feeds.

What needs improvement?

The advanced models are expensive.

For how long have I used the solution?

I have been using the solution for five to six years.

What do I think about the stability of the solution?

The tool’s stability is good. I rate the stability a seven or eight out of ten. The stability could be improved.

What do I think about the scalability of the solution?

The tool is very scalable. It connects to its own wireless access points. The firewall is supported by other technologies. We can add more products and extend the features and the network.

How was the initial setup?

Fortinet has a tool that migrates all the policies from the previous firewall to the new one.

What about the implementation team?

The vendor helped us with the setup. It was quick. We connected the new firewall first. Then, we exported the policies from the live firewall to the new one. On a weekend, we deployed the new firewall.

What's my experience with pricing, setup cost, and licensing?

If we buy licenses for a longer duration, we get discounts.

Which other solutions did I evaluate?

Fortinet has better models, but we are using the one within our budget. It's a good product. Besides Fortinet, we're using Microsoft 365 and Microsoft Defender, as well as the safety features that come with these products. There are many products in the market. The monitoring team is using Palo Alto. Palo Alto is better than Fortinet, but it's more expensive.

What other advice do I have?

We use Fortinet for VPN, too. We have not faced any major issues with the tool. It has a lot of capabilities that enable us to customize tunnels and allow traffic from certain countries or regions. The vendor provides cloud-based models, but we do not use them because they are subscription-based models that are not within our budget.

The vendor has a lot of free and paid training courses. It is the best way to learn about the product. It is similar to Palo Alto. All the good companies have a lot of training materials and training courses to understand the product. The initial versions are free of cost. The certifications will help people understand the process and make administration easier. The cloud version has AI features.

Overall, I rate the product a seven or eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Fortinet FortiGate
February 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Technical Specialist at a tech services company with 201-500 employees
Real User
Good threat prevention capabilities, good price, and very easy to deploy and manage
Pros and Cons
  • "It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall."
  • "The improvement is related to logs. Instead of the CLI, we should be able to have more insights into the logs of the firewall in the GUI."

What is our primary use case?

We have deployed this firewall for many companies. Our clients are financial and medical companies.

How has it helped my organization?

It enabled our clients to reach locations and access their applications easily with no latency. It provided ease of access.

What is most valuable?

Its threat prevention capabilities are most valuable. 

It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall. 

What needs improvement?

The improvement is related to logs. Instead of the CLI, we should be able to have more insights into the logs of the firewall in the GUI.

I faced a lot of issues when I was trying to deploy the firewall through FortiManager. The firewall is stable, but FortiManager is too buggy, and it doesn't work properly. It gives too many errors.

There are some issues with Fortinet SD-WAN. It's quite complex.

For how long have I used the solution?

I've been using this solution for more than four years.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

It's scalable. We have plans to increase its usage.

How are customer service and support?

Most of the time, they are helpful, but there are times when they don't resolve an issue right away. They take the log, and then they take their time to give input on the issue. Most of the time, they take one or two days to get back after analyzing the logs. Instead of that, they can just schedule a session to resolve the issue right away because sometimes the issue impacts the production environment, so we need to resolve that issue as soon as possible. Overall, I'd rate them a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have worked with other firewalls. Fortinet FortiGate is better than Palo Alto and Check Point firewalls. It's more user-friendly.

How was the initial setup?

I have deployed it for a bank at a core level. On the perimeter, there was a Palo Alto firewall, and at the core level, we deployed the FortiGate firewall at DC and DR locations. After that, we deployed SD-WAN. We replaced the MPLS switch with the Fortinet SD-WAN device, so the whole branch traffic comes to the SD-WAN box, and from there, it comes to the FortiGate firewall, and then it goes to the Palo Alto firewall for the internet access and resource access. While migrating branches from MPLS to SD-WAN, we did require a maintenance window.

There was no difficulty. It was very user-friendly. I have had many difficulties with the Check Point firewall. I have deployed major projects on the FortiGate firewall. I migrated more than a thousand branches on Fortinet SD-WAN and implemented FortiGate super massive firewalls at DC and DR locations. There were no complexities. Only at one location, I had an issue related to SD-WAN, but my query was resolved by Fortinet's local team.

It's an on-premises firewall for the DC and DR locations. I have never worked on cloud projects, but if there is any opportunity to deploy it on the cloud, I will do it. I have only done on-premises deployment.

What about the implementation team?

I am an implementation engineer. I deployed and configured the whole firewall. I also troubleshot any issues. When I had any queries, they were clarified by Fortinet's engineers.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good. It's average or normal as compared to Palo Alto and Check Point firewalls. 

Which other solutions did I evaluate?

I didn't evaluate other options.

What other advice do I have?

I'd recommend this firewall to others. Most of the time, when I do PoCs, I recommend Fortinet FortiGate. It's quite easy to manage and deploy.

I'd rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solution Architect at TNS Networking Solution Pvt. Ltd
Real User
Easy to configure but customers are looking for a more complete solution, and more public training should be available
Pros and Cons
  • "Initial setup is easy to configure."
  • "The feature which gives us a lot of pain is ASIC architecture."

What is our primary use case?

We are partners with Fortinet, so we are system integrators. We are the bridge between Fortinet and the customer.

What needs improvement?

I'm satisfied with the product more or less. If we are presenting Fortinet and proposing Palo Alto also, Fortinet is not able to develop the kinds of features available right now in the market. Even with the sandboxing feature, which is an advanced synchronized security, right now most customers are asking for a complete solution like EDR, XTR, or a kind of firewall. It should get synced, and there should be a type of URL filtering application that filters all kinds of visibility.

The feature which gives us a lot of pain is ASIC architecture. The firewall architecture is a kind of an operating system in the chip. We have our kind of base operating system in raw mode, so nobody is able to hack it out. The problem is that every time your base operating system gets an upgrade, customers need to upgrade the firewall. It means you have to replace the older firewall. That's a pain area. It should not be that kind of ASIC base. It should be based like Check Point and Palo Alto so if there is a major update coming in, they can be updated on the same firewalls.

For how long have I used the solution?

We have been working with Fortinet for about five years.

What do I think about the stability of the solution?

The product is stable. Normally we are selling Fortinet for customers who have 100 or 150 users, not more than that. Over time, there is a lot of worry about insecurity. For big accounts, we are not able to satisfy the customer with the Fortinet firewall because they ask for a lot of features. Even in PLC, we have some challenges in that.

How are customer service and support?

Technical support is okay.

How was the initial setup?

Initial setup is easy to configure.

What's my experience with pricing, setup cost, and licensing?

The price is fine. We were expecting that Fortinet would give competition to Palo Alto, but the market that we are covering with Fortinet is kind of SMB. They are compatible with Sophos, so we are not dealing with the big boxes because then there will be a requirement of big boxes. If there are more than 2,000, 5,000, or 15,000 users, we are selling for Palo Alto, but not lower than that.

What other advice do I have?

I would rate this solution 6 out of 10. 

The people who are working right now as system engineers are doing a kind of formal activity with the configuration. That means they are doing the basic activation. They are not doing a lot of experiments on them, so they should go with that because Fortinet is also having sensors, which can be highlighted to the customers. 

Training should be available to the partner. The people who really implement the Fortinet firewall or Check Point or Palo Alto don't have enough knowledge about that because there is no public document or public training available.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CEO at SAYCOM
Reseller
Intuitive, easy to install, with good reporting and support
Pros and Cons
  • "It's quite comfortable to handle the FortiGate firewall."
  • "Sometimes you do need to know some CLI commands, so it's a bit harder for technicians or new people that don't know it."

What is our primary use case?

We are resellers. We provide products and services to our customers.

It's not just one product. We have been using and installing different kinds of solutions for more than ten years.

What is most valuable?

I do remember that, of course, the interface was good. It's intuitive, and when we installed it together with access points, we could manage them from one place or from the cloud or from FortiGate itself. 

It's quite comfortable to handle the FortiGate firewall. The fact that we received reports by email, also good. All in all, it's quite a good product, of course, a very good product.

What needs improvement?

If it would integrate everything in one place then it would be an improvement.

I wanted to buy some switches and integrate them into the system, but we couldn't find anyone here in Israel to provide them or to provide support. Also, we could not get a replacement if something needed to be replaced. 

We wanted to use one vendor to do everything from one managed central management point. It may be something they offer now, but I am not sure.  

It would be helpful if we can have one easy place to manage, or from the cloud to all the devices that are at the client's location. This is the backbone, the switches, the access points, FortiGate, everything. 

Sometimes you do need to know some CLI commands, so it's a bit harder for technicians or new people that don't know it. 

So, if you could do everything without that, it would be much easier when you do V-LANs.

For how long have I used the solution?

We have been using this solution for a few years.

We are working with several versions because we install them for our customers.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It fits for small and medium-sized companies. Regarding the very big ones, I don't know, I'm not in the enterprise market. But for our clients that are offices or companies that are sized between 20 users and 300 users, it's okay. It's good for them.

How are customer service and technical support?

When I contacted technical support a few times, they were good.

Which solution did I use previously and why did I switch?

Previously, we worked with Check Point.

They are both good products that are easy to use and have good support.

They're both good. I use them both, it depends on the customer, and what their requirements are. It also depends on which would give you the best value for the money at the time. I don't know how to say which one is better as a firewall. 

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution. The price should be lower.

What other advice do I have?

In the beginning, I would be the one who would install them, but later it will be our technicians.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Security Solutions Architect at Verizon Communications
Real User
Good VPN and DDoS capabilities with a low total cost of ownership
Pros and Cons
  • "Virtual Domains (VDOMs) are a feature that we found valuable."
  • "To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution."

What is our primary use case?

We are currently using manual router failover that can be configured on the Fortinet security appliance’s second network interface to provide network edge redundancy if the primary managed router fails. If the edge router fails, traffic can be moved to the security appliance with a simple cable swap.

We are looking for a fully redundant solution with automatic failover between both Fortinet Security appliances. I am currently looking at battle card information between Fortinet and Zscaler. I have to do a competitive analysis.

How has it helped my organization?

The low cost of ownership was a benefit with all of the features we wanted.    

Preconfigured images have been developed for quick deployment. However, if we need a custom policy or have to include an existing policy then that can be accommodated as well. 

What is most valuable?

Virtual Domains (VDOMs) are a feature that we found valuable.

We found the Firewall, VPN, Application Control, IPS, Fortiguard Web filtering, anti-botnet, FortiGuard, Anti Spam Wireless LAN controller, WAN optimization, vulnerability assessment, and endpoint control all to be valuable.

Fortinet certifications include NSS Labs for NGFW, firewall, IPS, SSL, antivirus, and antispam.

Fortinet provides a consolidated security platform for the market place and certifications with NSS labs prove their security assurance.

What needs improvement?

To the best of my knowledge, Fortinet does not have a CASB solution and Fortinet does not have a Zero trust solution. Fortinet claims to do everything Zscaler is capable of and I'm looking for a comparison between the supported features.

Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.

For how long have I used the solution?

We have been using FortiGate for three years.

How was the initial setup?

Fortinet is very easy to service and set up.

What's my experience with pricing, setup cost, and licensing?

Fortinet is the least expensive solution.

Which other solutions did I evaluate?

We are comparing the features of Zscaler vs. Fortinet. We are trying to determine what features Zscaler has over Fortinet and vice versa.

What other advice do I have?

Fortinet was initially scoped as 25 rules for small, 50 for medium, and 100 for large. We need to incorporate more rules but there would be additional professional services or staging services. We are looking to incorporate the cloud access with the Fortinet UTM solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Verizon is a reseller of both Zscaler and Fortinet.
PeerSpot user
Director, CFO at IT Green Public Company Ltd.
Real User
Securely Protects Databases in Business Operations
Pros and Cons
  • "Fortigate is very scalable to serve our customers' needs. We have scaled already from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers."
  • "Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors."

What is our primary use case?

Fortinet FortiGate has many use cases: firewall, security, and wifi controller. We use the solution for our project's internet gateway.

How has it helped my organization?

My company operates a large data center with many useful applications, sections, and databases. We have to put the security function into FortiGate to protect the databases in the organization.

What is most valuable?

Fortinet FortiGate has many excellent functions and good security. The firewall is the most common function that we have used for a long time.

What needs improvement?

The Fortinet FortiGate firewall has been improved with many new functions. Fortinet is working to develop a new generation of firewalls with better security.

Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. 

Fortinet is lacking in features in comparison to competitors.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable.

What do I think about the scalability of the solution?

Our experience with Fortinet FortiGate depends more on the sizing of the customer. Fortigate is very scalable to serve our customers' needs.

We have scaled from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers. 

We are not a distributor for Fortinet, so we will not actively promote it as a solution.

How are customer service and technical support?

The technical support with Fortinet is good. We have our engineers required to have certification in Fortinet products. We provide training classes for our engineers.

Which solution did I use previously and why did I switch?

We also implement solutions with Palo Alto Networks and WatchGuard.

How was the initial setup?

Fortinet FortiGate is user-friendly to set up. The UI is fine. We still have concerns about security with Fortinet. 

The security could be improved compared with Palo Alto Networks equipment. Palo Alto Networks products have more technical issues than Fortinet.

Overall, Fortinet FortiGate is not complicated to set up. 

What about the implementation team?

We had a team for implementing Fortinet FortiGate on these projects. We also have many business partners for service work as integrators. 

Our partner for the Fortinet FortiGate installation was one of the few consultancies that have exceptionally good service in the market currently.

We have begun Fortinet FortiGate training through the consultant company and now have many partners for service contracts. 

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of Fortinet FortiGate are good if they stay the same. The price is not too high now, but license pricing still changes too much. 

Fortinet FortiGate is comparable with the other products in the current market.

Which other solutions did I evaluate?

We are not sole-distributors of Fortinet products currently. It is part of a portfolio of solutions that we offer our business clients.

What other advice do I have?

The policy for integration and for configuring Fortinet FortiGate should be friendlier than in the version we are using now. Because Fortinet has been in the market for a really long time, and we are very experienced with Fortinet products, I would rate FortiGate with an eight or nine out of 10. I would rate it this score because of the experience that Fortinet has as a market leader for such a long time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Noam Segal - PeerSpot reviewer
CTO at NS (IL) Systems Ltd.
Reseller
Top 20
Easily integrates with existing infrastructure and has a helpful technical support team
Pros and Cons
  • "The initial setup is easy."
  • "The platform's compatibility with Wi-Fi equipment needs improvement."

What is most valuable?

The product's basic firewall feature is one of the best in the market for network security.

What needs improvement?

The platform's compatibility with Wi-Fi equipment needs improvement. Sometimes, the Wi-Fi units don't work, or one of the networks stops working, and we have to reboot the FortiGate client's endpoint.

For how long have I used the solution?

I have been working with Fortinet FortiGate for more than ten years now.

What do I think about the stability of the solution?

It is a reliable solution. I rate the stability a ten. 

What do I think about the scalability of the solution?

Small-scale companies sometimes use the whole UTM solution, which includes antivirus and URL protection. However, enterprise clients usually use additional solutions for those kinds of things.

I rate the scalability a ten. 

How are customer service and support?

The technical support team is responsive and helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. Depending on the project, the deployment process can take several days.

What was our ROI?

The platform generates a good return on investment. 

What's my experience with pricing, setup cost, and licensing?

The product pricing is reasonable. 

What other advice do I have?

It is easy to integrate FortiGate into existing infrastructure. As a firewall, it's one of the best products available today. For other features, we sometimes prefer other vendors, but for firewalls, especially for SMBs, it is a great product.

I rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.