Fortinet FortiGate Reviews

We manage FortiGate firewalls for our customers. We are working with 100F, 100D, and 60D.

All our FortiGates are installed on-premises, but we can manage our customers' firewalls remotely.

It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc.

A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer.

Its initial setup could be simpler.

I have been using this solution for about five years.

Its stability is great. 

We have not had the necessary size to experience extendability.

They supported us in many of our projects when we needed the expertise to configure the devices properly according to the customer's specifications.

It could be simpler. Sometimes, it is very difficult. Policies tend to mix up sometimes, and it can be difficult to have clear policies for one particular thing.

We recommend this product to customers with up to 200 or 250 people. This size is considered large by Greek standards. If a customer is located in one single building or two or three buildings, and they do not have a complicated architectural infrastructure, this product is ideal for them. It is not recommended for customers with a complex infrastructure and a lot of buildings.

I would rate it a nine out of 10. It is a fantastic product. It fits the customer requirements very well, and the vendor is great. We are very pleased with it.

We mostly use the solution for our internet-facing firewall.

The next-generation firewall features are the solution's most valuable aspect.

The implementation and deployment are pretty simple.

The pricing is very good.

We've found the solution to be pretty stable.

The solution isn't really lacking features per se.

The product does need better support in the cloud environment. It's not exactly cloud-native right now.

The solution needs to do more on the deployment in the multi-cloud. For example, clients have GCP and AWS. How do we deploy FortiGate in a cloud environment? Right now, there's no solution for that.

We're worried that the scalability isn't as good as it could be.

We've been using the solution for about two years or so. It hasn't been an extremely long time, however, it's been a while.

Stability, in our experience, is quite good. It doesn't run a lot of unexpected downtimes or anything of that nature. We haven't encountered any serious problems. There have been a few minor items here and there, however, by and large, it's quite good.

The solution isn't exactly scalable, especially when it comes to the public cloud environment. We'll need to scale up, so we will have to figure out how to do it effectively.

We primarily work with medium and large enterprises.

We find the solution to be pretty straightforward to set up and deploy. We didn't have any difficulties with implementation. 

The deployment takes less than a week. It's a pretty quick process.

We provide maintenance services for our clients.

We actually provide deployment services to our customers that need it. We can handle this aspect for customers.

The solution is on the cheaper side. There are other products that are competitors that are much more expensive.

That said, the pricing isn't just based on licensing costs. There are add-on costs as well a company will need to consider.

We are more of a solution integrator. We are not a straight reseller. We are partners, however. We recommend people to use products. That said, we don't actually resell the actual boxes.

We use different versions and deployments of the solution. It really is dependant on the client and their needs.

We mostly work with Fortinet. It's the main solution we recommend and use.

I'd recommend the solution to other organizations. We've had a pretty good experience.

I'd rate the solution eight out of ten.

Our primary use case of this solution is for intrusion detection and prevention.

We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best features.

There's an all-inclusive appliance where all of the logs, registers, and everything is customizable as far as the way reporting comes back.

They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much so when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to their remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that.

There's a link off of the reports that you can click and make suggestions, which is pretty awesome because it seems like somebody is reading those and doing something about it. If I could save reports on a format where I could save space and not have to reprint them and move information down from letterheads and that sort of stuff that would be great. Formatting reports is the only thing I would change about that product right now.

It's solid. It's a rock solid solution.

Scalability is excellent. Across three locations we have 120 users.

Their technical support is excellent.

We did use a different solution. We switched primarily because of the audit trails because the user interface, what you saw on the screen and the options you were presented with were difficult to configure and we ended up spending a lot of time trying to get the information that we wanted. 

For the product that it is, the initial setup was straight forward but not so simple. The Dell EMC product is simple, this is more complicated than that but it wasn't incredibly difficult. We rolled that out on a test network initially and to try to get our rule sets correct so that we didn't run into issues and did testing for about a week. The initial set up time took around an hour and a half, and it was on a virtual network with a bunch of virtual machines. We just tested it for about a week just to make sure that we weren't going to run into a lot of issues switching from the old IDS to the new one.

I installed it. I did the product research and was involved in the purchase decision but I did not purchase the product, I was not a vendor of the product, and I did not make any money on it.

As far as the licensing goes for the small product that we have, the pricing was pretty competitive. It wasn't as simple and as cheap as a SonicWall but for the service we would get it was a good price.

There's a setup guide on the Fortigate website that is a video that is far better than the written manual that is provided. If you've set up other products before, that may get you through, but the training on their website was far more useful to me than the user manual.

I would rate this solution a nine out of ten. 

Fortinet FortiGate is being used in our company.

The interface is very good.

There are limited features.

Scalability could be improved.

The issues with the IOS are that they occasionally hang. They are not as reliable as they once were. 

When there is an issue with IOS, new updates are introduced, but the updates also have a lot of issues.

Performance and technical support are the main issues with this solution.

When compared to Cisco ISE, the device administration is not very good.

Fortinet is not very good at firewalls when compared to Cisco. Cisco offers full administration control, TripleA, SQT, they use TACACS security protocols, and they have much more control. Cisco's approach is superior.

I have been working with Fortinet FortiGate for four or five years.

This year, we're removing the Fortinet and switching to Cisco ISE to cut security.

There are issues with the stability of this solution.

There are limitations to scalability.

When compared with Cisco, the technical support is not very impressive.

The initial setup is very easy. It is not complex.

When compared to Cisco, it is very easy.

Pricing is lower than Cisco.

Fortinet FortiGate is not a bad option.

I would rate Fortinet FortiGate a five out of ten.

We primarily use the solution for security.

The security on offer is very good.

It's very simple to use.

They have a very good technical center.

It's, overall, a very good product.

The solution is stable.

The initial setup is straightforward.

The scalability could be better.

I've used the solution for three years. 

It's a stable solution. The reliability is good. There are no bugs or glitches. It doesn't crash or freeze.

The product can be scalable. However, it could be better. You are limited by the hardware.

We have more than 100 clients using this solution.

I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good. 

We also used Check Point and Palo Alto. Fortinet, however, scores very high against security threats, when you compare the three.

The initial setup is great. It's not complex or difficult. It's pretty simple, pretty straightforward. 

We installed it within a day with no issues. It doesn't take much time. 

We have five to six technicians that can handle deployment and maintenance responsibilities. We are all engineers that are managed centrally.

You do need to purchase a license in order to use the product.

I'd recommend the solution to other companies that want to try it out.

I'd rate it at an eight out of ten. We don't have any real challenges with it at the moment. 

IPS is the main use case because we want to protect our devices, users, and data from external dangers. 

We most probably are using the model of the last year. If the services connected to the hardware are possible on the cloud, we always prefer the cloud. The hardware must be placed on-premises. 

Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies.

We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID. 

They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. 

They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company. 

I have been using this solution for the last two years. 

It is stable, and I don't see any cons of this. 

Currently, everyone who is connected with the company is using this solution. We have up to 240 people.

I have interacted with them but only through emails. There were separate tickets and stories, and I don't remember right now how it was.

It was just a product for home-usage. It was a Cisco device from the small business series. It was less advanced than the similar devices available in the market currently. It was a huge step forward for us to switch to FortiGate.

It was a huge jump for us on the administrative side to implement this kind of hardware because we previously used just a simple product for home-usage. 

We hired a consultant to do this for us and to explain how the system works. After a few weeks, we did new certifications and training for this, and now, it works well for us.

I would recommend this solution. We plan to keep using this solution.

I would rate Fortinet FortiGate an eight out of ten.

We have used the solution as a perimeter firewall. We are using it as an anti-ATP solution also.

The firewall features are pretty good. 

The solution has very good threat and content filtering switches.

The initial installation is fairly easy.

I'm from the sales side and therefore I wouldn't really know if there are features that are lacking.

It's my understanding that more of the current generation features could be brought in. There could be more integration with EDRs, for example.

I've been using the solution for two or three years. It hasn't been too long.

The solution is stable. It doesn't have any issues with bugs and glitches. It doesn't crash and freeze. It's very reliable.

Since we are integrators, this product gets sold to people who have a minimum 25 and up to 600 users.

At the moment, we don't plan to increase usage.

The technical support is very good. We're satisfied with their level of support. They are quite responsive and knowledgeable.

We were previously using Sophos and Watchguard.

The initial setup is not complex. It's pretty much a straightforward implementation. There aren't really any surprises.

The length of deployment differs based on the kind of policies a client would like to implement. If they are very simple policies, then there isn't a lot of work to worry about. However, if there are complex policies or multiple policies, it does take some time to get things up and running.

I didn't handle the installation personally, as I am in sales.

We have three or four people in our organization who handle maintenance.

We have a systems integrator in-house that handles the deployment.

The solution isn't too expensive.

We're integrators. We help our clients with this solution.

We're using the latest version of the solution.

I'd recommend this solution to other users. 

Overall, I would rate the solution nine out of ten.

We use this solution for security and to protect our internal network from the internet.

This solution is deployed on-premise.

My company has 300 people at HQ. We have about 60 users in practice and 10-15 users per branch.

I am satisfied with the solution for now.

The solution could be more secure and stable.

I have been using Fortinet for over four years.

Stability could be improved.

It's scalable. It's an SD-WAN application, so on every site we have a FortiGate firewall there.

I think there is a third-party vendor that is helping with technical support.

I have not been exposed to working with any other firewall except the FortiGate. At one point, our network was strictly on Cisco routers and switches. At that time, I was not exposed to having access to the security aspect of that, so I couldn't say which devices would be used for protection.

Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so.

We used a consultant.

You need to pay a license for this solution. Our licensing is now done in our subsidiary.

I would rate this solution 7 out of 10.

Compared to Cisco, I think the Cisco routers are actually more stable.