Fortinet FortiGate Reviews

Fortinet FortiGate is used as a firewall.

The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known.

I have been using Fortinet FortiGate for approximately four years.

I rate the stability of Fortinet FortiGate a five out of five.

I rate the scalability of Fortinet FortiGate a five out of five.

All sizes of organizations can use this solution. All levels of a company are using this solution.

The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time.

I rate the support from Fortinet FortiGate a three out of five.

Neutral

The initial setup of Fortinet FortiGate is very simple and user-friendly. The configuration for the solution is easy. The time it takes for the deployment depends on the environment of the company. It can take a week, but typically it takes three to four days.

We have more than six certified engineers in our company that can do the deployment of the solution.

The customers have seen an ROI from using Fortinet FortiGate. They are satisfied with the solution.

The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price.

I rate the price of Fortinet FortiGate a five out of five.

I rate Fortinet FortiGate a nine out of ten.

In my company, I'm using SSL VPN to connect external users who connect to our firewall to do some maintenance work. We have approximately 50 sites in our company and most of them are using Fortinet FortiGate.

Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand.

I have been using Fortinet FortiGate for approximately one year.

Fortinet FortiGate has worked very well for what we are using it for. The stability is very good. It has very high availability.

When we cluster the two Fortinet FortiGate boxes together we have some issues.
When one of the boxes is active, we can't see the HA box in the same console.

We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.

The initial setup of Fortinet FortiGate was very simple and straightforward.

We did the implementation ourselves.

I rate Fortinet FortiGate an eight out of ten.

We use FortiGate to protect our company network. We have a wireless plan (WLAN) environment.

The user interface is very good.

FortiGate is very simple to manage and easy to use.

This is a secure solution.

FortiGate should have a better way of detecting and managing the system memory because otherwise if the memory is too low, a system restart is required.

I have been using FortiGate and other products in the Fortinet suite for approximately two years.

It is used on a daily basis and in general, stability is okay.

There were two instances where the memory was full and the WLAN was blocked. The system had to be restarted. This may not have been a problem directly related to FortiGate. It may be that I didn't have enough to support the product. Perhaps a larger model would solve this issue.

We have approximately 80 employees that are protected by FortiGate. We have approximately 20 that work in the office, with a total of about 50 PCs.

It has not been necessary to scale beyond that.

I have never been in touch with technical support.

Prior to FortiGate, we were using Cisco for our firewall and our switches were from HP. Every five or six years, we upgrade our devices. The last time, we decided to buy Fortinet products because of a suggestion from our vendor.

Our vendor suggested Fortinet because the security is good, it's simple to use, and the price is good.

I have an external technician that manages FortiGate for the company. This person was responsible for the initial setup.

I do simpler network changes myself, such as altering ports on the firewall or the switch.

I am very satisfied with this investment. It's a good device and works very well to protect us.

This is not a cheap solution but it isn't expensive, either. It's a good solution for the right price.

FortiGate is regularly updated and my last update was within the past couple of months.

In our company, we have not needed to use any special features, so it is difficult to consider what new features I might want to see in the future.

Overall, this is a very good solution and I personally haven't had any problems with it. I would recommend that my colleagues buy Fortinet devices because they are good.

I would rate this solution an eight out of ten.

The features that I have found most valuable are the SD-WAN and their IP4 policy.

In terms of what could be improved, the SD-WAN is quite difficult, because if you install in the new box, 15 is okay, but if you change from an old configuration, if there is already a configuration and a policy when you change to SD-WAN, you must change the whole policy that you see in the interface.

I have been using Fortinet FortiGate for about two years.

Fortinet FortiGate is stable so far. We had a difficulty, but after we opened the support, we found out that it was only from having the wrong config. But so far, it is stable.

So far our biggest client is only FortiGate 400, a small-medium business.

Their technical support is very helpful, although they only have it for their in-the-box and sometimes we have difficulty with the out of box, with the ISP or other things. So we must find a solution for the customer. But if it is the wrong product or if there is a configuration issue in the product, yes, they're very helpful.

I have also worked with the Hillstone network, with Palo Alto and with Barracuda.

In terms of support, so far FortiGate is helpful whereas with Barracuda I didn't get the support like FortiGate.

The initial setup and new configuration are very easy. It is very user-friendly. It's only three clicks from the menu, two or three sub-menus and we already have it configured. It's not difficult because we have experience with the SonicWall, Palo Alto, etc.., but Fortinet is user-friendly.

In terms of price, FortiGate's price is reasonable. Most of the customers stand by it, and are aware that the price is worth it for the performance.

In terms of advice for anyone looking to use FortiGate, you need to learn about trouble-shooting, because sometimes you find out you have the wrong configuration, not because of a FortiGate problem or FortiGate config, so you are responsible to handle the trouble-shooting.

On a scale of one to ten, I would give Fortinet FortiGate a nine.

One thing they could offer is a version that already has the configuration. This would make it easier. This is something that I would request. I worked with Barracuda, I worked with Palo Alto. If you want it easy. It's very easy. But FortiGate needs to have something more like that, to do it faster.

IPS is the main use case because we want to protect our devices, users, and data from external dangers. 

We most probably are using the model of the last year. If the services connected to the hardware are possible on the cloud, we always prefer the cloud. The hardware must be placed on-premises. 

Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies.

We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID. 

They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. 

They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company. 

I have been using this solution for the last two years. 

It is stable, and I don't see any cons of this. 

Currently, everyone who is connected with the company is using this solution. We have up to 240 people.

I have interacted with them but only through emails. There were separate tickets and stories, and I don't remember right now how it was.

It was just a product for home-usage. It was a Cisco device from the small business series. It was less advanced than the similar devices available in the market currently. It was a huge step forward for us to switch to FortiGate.

It was a huge jump for us on the administrative side to implement this kind of hardware because we previously used just a simple product for home-usage. 

We hired a consultant to do this for us and to explain how the system works. After a few weeks, we did new certifications and training for this, and now, it works well for us.

I would recommend this solution. We plan to keep using this solution.

I would rate Fortinet FortiGate an eight out of ten.

Our primary use case for Fortinet FortiGate is for the center firewalls. We use the VMware server. That seems good and acceptable to the customers.

The features that I have found most valuable are that it is good to use, and most importantly, the pricing. The customer especially likes the discount when they trade up or something like that.

In terms of the product, we don't have anything to improve. But I have a concern about the FortiGate team here in Egypt, because there is an opportunity that we are working on and when we opened it and did the deal installation, it was rejected. When I talked to the FortiGate team here in Egypt, they told me they know about the deal, but they rejected it.

Additionally, they could make some modifications in the license. There are some license issues. Not every feature must have a separate license. There must be some kind of synergy between the license so we don't have to pay for every individual license that we would like to have.

I have been using Fortinet FortiGate for around one year now.

In m company there are around seven technical engineers required for deployment and maintenance.

In terms of scalability, our biggest customer using it has 500 people.

I haven't worked with the technical support. I did face some admin problem with the team here in Egypt.

We are a partner with Sophos, with Palo Alto, and with WatchGuard. So we have a lot of competitors for FortiGate.

The initial setup of Fortinet FortiGate was easy. The most important thing is the management software with the license for accounts that need an additional license. But it is also acceptable.

The initial setup takes a while. It seems to take some time longer than usual due to the customer's onsite preparation of the required information. Overall it takes around five to seven working days.

We are a partner, and a technical team qualified for implementing.

There is also an issue here. Maybe we get a massive discount on the product, but the renew cost is higher. In addition there are some admin issues. When I receive a request for a renew for a customer, the local team here only deals with the company that makes the primary deal, and refuses to give us a quotation. So we may lose the opportunity, or we may go with the vendor with their native product.

I would recommend the product. I think it's good and they're doing well on the roadmap. But again, for the team they have to take better care of the local partner.

On a scale of one to ten, I would give Fortinet FortiGate a seven.

We use this product as a perimeter firewall and also in the role of a firewall as a service for our cloud.

FortiGate is flexible and easy to use.

Fortinet currently has many products bundled with FortiGate including the basic firewall and load balancer, and I think that that they need to have separate product portfolios for each of these specialized services. When it comes to large deployments, I don't think it's a good plan to have all of these services in a single box.

I think that they should introduce in-line security at the packet level, where they can do filtering and other firewall functions. It should not comes down to the infrastructure level but rather, offer services at the ISP level.

We have been using FortiGate for the past four to five years.

This is a stable product.

This product is scalable and as a service provider, we extend our usage to external customers. There are many users on the platform.

We have premium support from Fortinet and it is quite good.

We used their Professional Services for the initial installation.

We have a large in-house team for maintenance, although I am not sure how many are dedicated to this particular product.

The price of FortiGate is average and I would say that based on the top five products available on the market, it is in the affordable range.

This is a product that I can recommend to others.

I would rate this solution a seven out of ten.

We primarily use the solution for the firewall. We use it for a perimeter firewall or access firewall inside the network to allow some zones to be disabled from one zone to another zone. 

The stability of the solution is excellent.

The user interface (UI) is very, very good.

The search tool needs improvement. It's very difficult to search for policies right now.

When we need to engage with the endpoint or our customer during an investigation, there should be a way to investigate the issues without the need for the customer to be present. It would make it much easier.

We've been using the product for the last few years.

We find the solution to be quite stable. It's very reliable. We don't have to worry about bugs or glitches on the system. It doesn't crash or freeze.

We have more than 7.000 users on the solution right now.

We do plan to continue to use the solution going forward.

The technical support is very good. We're quite satisfied with the level of support we receive. We find them to be knowledgeable and responsive when we have issues. 

Before using FortiGate, we used Cisco. However, we found the Cisco solutions to be unstable and we needed to move away from them. We do still have some legacy Cisco solutions, however. We find they work better now, with FortiGate.

We didn't have a problem with the installation. It wasn't complex in any way. We found it to be quite straightforward.

The deployment process was very fast. It took less than a day for us to do everything we needed to do.

In terms of maintenance, we have eight people taking care of the troubleshooting of tickets.

An integrator helped us with the implementation process they were very helpful and extremely knowledgable. We had them in case something we wrong, however, nothing has gone wrong so far.

We're a service provider. We work with clients that use the solution.

We utilize both the 1500 and 3000 series of the product.

I would definitely recommend this solution to other companies to use. We've had a good experience overall.

In general, I would rate the solution a nine out of ten.