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Noam Segal - PeerSpot reviewer
CTO at NS (IL) Systems Ltd.
Reseller
Jun 12, 2024
Easily integrates with existing infrastructure and has a helpful technical support team
Pros and Cons
  • "The initial setup is easy."
  • "The platform's compatibility with Wi-Fi equipment needs improvement."

What is most valuable?

The product's basic firewall feature is one of the best in the market for network security.

What needs improvement?

The platform's compatibility with Wi-Fi equipment needs improvement. Sometimes, the Wi-Fi units don't work, or one of the networks stops working, and we have to reboot the FortiGate client's endpoint.

For how long have I used the solution?

I have been working with Fortinet FortiGate for more than ten years now.

What do I think about the stability of the solution?

It is a reliable solution. I rate the stability a ten. 

Buyer's Guide
Fortinet FortiGate
October 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
916,240 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Small-scale companies sometimes use the whole UTM solution, which includes antivirus and URL protection. However, enterprise clients usually use additional solutions for those kinds of things.

I rate the scalability a ten. 

How are customer service and support?

The technical support team is responsive and helpful.

How was the initial setup?

The initial setup is easy. Depending on the project, the deployment process can take several days.

What was our ROI?

The platform generates a good return on investment. 

What's my experience with pricing, setup cost, and licensing?

The product pricing is reasonable. 

What other advice do I have?

It is easy to integrate FortiGate into existing infrastructure. As a firewall, it's one of the best products available today. For other features, we sometimes prefer other vendors, but for firewalls, especially for SMBs, it is a great product.

I rate it a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Amarjit Singh - PeerSpot reviewer
Strategic Projects - Information Security at Peristent Systems
Real User
Apr 1, 2024
Simplifies the deployment of next-generation firewalls with integrated IPS and VPN capabilities

How has it helped my organization?

I work with multiple customers. Most are comfortable running IPS within their firewalls rather than deploying it. The standard deployment requires finding a service owner and training them on the platform. However, if I deploy a next-generation firewall with integrated IPS and VPN capabilities, it simplifies things. It's straightforward for someone to manage. Consolidating a VPN server, IPS, and standalone firewall into one appliance can be challenging for many customers. Fortinet's servers are increasingly popular.

What needs improvement?

Fortinet has serious vulnerabilities. Some of their interfaces are exposed to attacks. Since they are more prevalent, they may attract more attacks and have more vulnerabilities discovered.

What do I think about the stability of the solution?

If I'm incorporating FortiGate IPS, FortiGate firewall, Forti VPN server, or any other component into an existing Fortinet fabric, I already have a Fortinet analyzer and FortiManager. With this integrated Fortinet ecosystem, stability issues are significantly reduced. Additionally, inserting a standalone Fortinet device is much easier and much more accessible.

How are customer service and support?

Customer support is fine and fairly responsive.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used Cisco products and operated within a Cisco ecosystem. Currently, Cisco is too expensive, but FortiGate IPS does not position itself as premium like Cisco.

How was the initial setup?

The initial setup can be completed within a month with some IT security architecture by replacing IPS.

What's my experience with pricing, setup cost, and licensing?

The product is expensive but comparable to Cisco.

What other advice do I have?

There are limitations to consider, such as the sandbox capacity. Increasing the sandbox limit is essential for better integration with the firewall IPS, facilitating traffic offloading. Since my customers deal with heavy content, we often need to upload content for analysis by the IPS and sandbox. Thus, the system effectively fulfils its intended purpose. However, we do not need to assess features beyond what the customer requires. As long as we meet their specific needs and use case, it's satisfactory.

We're building a network of partners, you know, offering competitive pricing to engage in significant projects. Firewalls are pretty standard. The ecosystem issues may revolve around business support and pricing.

You need more considerable internal resources to manage it. For clients with a robust security solutions team, architects, and skilled developers who handle data and generate similar content, I would recommend Fortinet FortiGate IPS. These individuals should be capable of upgrading their packages and downloading them. If they are comfortable with Docker, they can deploy it as an appliance on a server.

Overall, I rate the solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
October 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
916,240 professionals have used our research since 2012.
CEO at Merit Technology Solutions (Pty) Ltd
Reseller
Mar 20, 2024
Positively influenced our security operations
Pros and Cons
  • "The most significant aspect of IPS is self-explanatory as it primarily focuses on intrusion prevention, which is crucial for Fortinet's internal outbreak prevention efforts and ensuring compliance on endpoint devices."
  • "There is room for improvement in being proactive about identifying and integrating new signatures."

What is our primary use case?

We use Fortinet's intrusion prevention feature to ensure network security. This involves actively monitoring network activity for any suspicious behavior using predefined signatures and other detection methods. The goal is to proactively identify and block known threats to prevent any unauthorized or malicious activity on the network. The majority of our clients operate within the financial and retail sectors.

How has it helped my organization?

It seamlessly integrates with the existing network infrastructure, particularly from a firewall standpoint. This integration involves thorough inspection across all interfaces and segmentation layers via the firewall. IPS is utilized for both intercommunication and breakout communications, where it effectively detects and prevents outbreaks through its IP signature-checking capabilities.

It has enhanced the network security posture of our customers.

The performance and accuracy of FortiGate IPS have positively influenced security operations.

What is most valuable?

The most significant aspect of IPS is self-explanatory as it primarily focuses on intrusion prevention, which is crucial for Fortinet's internal outbreak prevention efforts and ensuring compliance on endpoint devices.

What needs improvement?

There is room for improvement in being proactive about identifying and integrating new signatures.

For how long have I used the solution?

I have been working with it for ten years.

What do I think about the stability of the solution?

It offers excellent stability. I would rate it ten out of ten.

What do I think about the scalability of the solution?

I have a diverse clientele, ranging from international enterprises to several private companies.

How are customer service and support?

I would rate customer service and support eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. I would rate it ten out of ten.

What about the implementation team?

We haven't faced any challenges with IPS regarding its deployment or management, it is straightforward. You simply add it to the policy where you want IPS inspection applied and roll it out centrally. This process is quick and can take between minutes to a maximum of an hour, depending on the number of sites involved.

What was our ROI?

When evaluating ROI based on exposures, it's challenging to quantify. However, there are definite improvements in enhancements and proactive isolation capabilities, particularly in outbreak prevention. These improvements could potentially lead to reductions in downtime, technical service requirements, and other associated costs.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

My first recommendation for any deployment is always to enable IPS. Overall, I would rate it ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
PeerSpot user
Lucas Borges - PeerSpot reviewer
Solutions Architect - Cyber Security Specialist at a security firm with 11-50 employees
Reseller
Leaderboard
Mar 9, 2024
Comes with good interface that is easily undestandable by customers
Pros and Cons
  • "The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easily integrates with the FortiGate solution. However, verifying through documentation and assessing their support is necessary."
  • "The solution needs to improve its support."

What is most valuable?

The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easily integrates with the FortiGate solution. However, verifying through documentation and assessing their support is necessary.

Its interface user-friendliness is good. When we present this interface to customers, they find it easy to understand and manage.

What needs improvement?

Support for courses available on the platform

What do I think about the stability of the solution?

I rate FortiGate's NGFW's stability a ten out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good and it has helped our company. I rate it a ten out of ten. We have around 3 customers and 500~800 users. 

How are customer service and support?

There has been a delay in support where I had to wait for a day to receive a response. I believe I might not have used the correct procedure, leading to inaccurate information. Consequently, I did not receive the prompt answer that I was expecting.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The Cisco Firepower is less stable compared to FortiGate NGFW. Cisco Firepower has a complex interface. 

How was the initial setup?

The solution's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is neither cheap nor expensive. Overall, I find it to be competitive in the market.

What other advice do I have?

I recommend FortiGate NGFW because its interface is easy to understand, making firewall deployment and management straightforward. It has a good market reputation and offers information on cybersecurity, including news, threats, etc. I rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Reseller
Top 5
Nov 20, 2023
A comprehensive solution for web filtering, malware protection, and application control that offers robust security features and user-friendly interface
Pros and Cons
  • "Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
  • "There's room for improvement in the interface, especially following their upgrade to version nineteen."

What is our primary use case?

Our standard practice involves tailoring deployments to meet specific customer needs. Typically implemented at the network edge, FortiGate SWG addresses diverse security requirements. Use cases include securing online services, protecting internal servers in a DMZ for LAN user access, and employing a segmented approach where different firewalls safeguard distinct zones, collaborating to manage and pass traffic for unique security needs. One of the firewalls also serves as the primary filter for internet traffic.

What is most valuable?

Web filters, particularly web application controls, grant us the ability to regulate user access effectively. Among the various features, I find web application control and IPS to be the most valuable.

What needs improvement?

There's room for improvement in the interface, especially following their upgrade to version nineteen. The issue arises from the increased complexity, where tasks like defining the NAS require navigating a separate window, and regular policy configurations are done in a different window.

For how long have I used the solution?

I have been using it for seven years.

What do I think about the stability of the solution?

I would rate its stability capabilities nine out of ten.

What do I think about the scalability of the solution?

Regarding scalability, I would rate Fortinet highly, giving them eight out of ten due to the effectiveness of their new hardware, which greatly enhances scalability. We've carried out installations for a variety of setups, spanning from small to medium-sized deployments.

How are customer service and support?

I would rate its technical support services seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

WatchGuard deserves credit for offering multiple options, including a client base and a comprehensive reporting feature, all within a unified license and toolset.

How was the initial setup?

I would rate the initial setup six out of ten in terms of complexity.

What about the implementation team?

The deployment can take up to a week but typically can be done in a couple of days.

What's my experience with pricing, setup cost, and licensing?

We essentially customize implementations based on the customer's chosen appliance. The cost varies depending on the specific appliance they purchase. We provide coverage for whatever they acquire, and throughout the year, we pay different amounts to various vendors. The cost has increased since the update so I would rate it eight out of ten.

What other advice do I have?

In terms of reliability and security, FortiGate stands out. WatchGuard excels in additional features, offering the best reporting and various configuration options. While Sophos is also strong in security, I would rate it slightly lower than FortiGate. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2202255 - PeerSpot reviewer
Cyber Security Architect at a healthcare company with 10,001+ employees
Real User
Nov 7, 2023
A cloud solution for Internet-facing applications but is expensive

What is our primary use case?

We use Fortinet FortiGate SWG to secure both Internet-facing and internal applications.

What is most valuable?

The web solutions are the most important features.

What needs improvement?

The solution could add API protection.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for a year.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment depends on the requirements. It takes a minimum of one day to complete.

What about the implementation team?

The initial setup is managed by a partner.

Three to four people are enough for setup, depending on the tools. You need a network engineer, a partner, and a firewall engineer to install.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. It comes with a yearly subscription, which includes support and everything.

What other advice do I have?

Maintenance is easy. One person is enough to do the regular maintenance, but two are suitable for feasibility.

The product is good. It does the job of what is said. It is very stable and reliable. One should consider based on the POC and their requirement, but for our requirement, FortiGate was the one to go for.

We use it for Internet-facing applications and web-based applications. We use it more as a web solution. There might be other use cases or other requirements for other companies.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ashfaq  Mahmood - PeerSpot reviewer
Vice President, Head of B2B Marketing Department at DTAC
Reseller
Oct 23, 2023
Is highly stable and provides a good user experience
Pros and Cons
  • "The product is highly stable."
  • "Fortinet FortiGate SWG's costs need improvement."

What is most valuable?

The product provides a good user experience.

What needs improvement?

Fortinet FortiGate SWG's costs need improvement. Also, there could be an efficient feature for solution consulting to answer queries related to architecture design.

What do I think about the stability of the solution?

The product is highly stable.

What do I think about the scalability of the solution?

The product is suitable for enterprise customers. The solution architecture takes a bit of time to scale as it is a new product in the market. The customers need more experience working with it. I rate its scalability a five out of ten.

How are customer service and support?

FortiGate provides the technical support services. However, customers have an SLA agreement with us, and we have an SLA agreement with FortiGate. Thus, it takes longer to establish efficient communication between them.

How would you rate customer service and support?

Neutral

How was the initial setup?

The platform requires a few months to design the architecture.

What's my experience with pricing, setup cost, and licensing?

The product is expensive compared to Cisco.

What other advice do I have?

I recommend Fortinet FortiGate SWG and rate it an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Eduardo_Lopez - PeerSpot reviewer
Manager Operations Technology at EJCLME Inc.
Real User
Aug 31, 2023
A reliable tool for connectivity with strong WiFi ports and SD-WAN

What is our primary use case?

I’ve worked with network and security information since 1999. My use cases for FortiGate are in the telecom environment. In my experience, we have used Fortinet to connect sites. I’m working with an SMB in São Paulo, and we work with small equipment. I have a project to define a model from the end products, and to do that I’m working with a local network to deploy our services. After defining this product, I wire the product through my team so they can make configurations. Sometimes, I work directly with configuration, with third level support.

What is most valuable?

FortiGate’s connectivity and the SD-WAN is perfect. Likewise, the WiFi ports from Fortinet are very strong.

What needs improvement?

FortiGate's connectivity for small businesses is not as strong as it can be. If Fortinet includes more information and marketing to small businesses, their presence will be improved.

For how long have I used the solution?

I have 15 years of experience with Fortinet.

What do I think about the stability of the solution?

The solution is very stable and doesn’t have any problems.

How are customer service and support?

They are very good and they are quick at solving problems. I have had no problems with them.

How would you rate customer service and support?

Positive

What about the implementation team?

I work with a distributor in Brazil, and their people have a lot of experience with the technology and they are good to work with.

What's my experience with pricing, setup cost, and licensing?

The cost depends on the equipment required. The cost is okay.

Which other solutions did I evaluate?

Compared with Sophos, for example, Fortinet is similar but simpler to access and the licenses are easier and start using the solution. Sophos’ technology is very similar, but Fortinet has a stronger name and better technology for our technicians.

What other advice do I have?

In Brazil, there is no doubt that Fortinet is the leader when it comes to security solutions. Fortinet works better in a scenario with more of one presented from the same customer. There are many options from other brands for the same customer. When users need one solution to stay securely connected to many sites, Fortinet works well. 40% of all purchases are Fortinet, while another 30% are Sophos and another 30% are Cisco.

I rate FortiGate NGFW a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yuvaraj P - PeerSpot reviewer
Network & Security Engineer at Viroka Technology Private Limited
Real User
Aug 17, 2023
An easy-to-install product offering web filtering, application control, and SSL inspection to its users
Pros and Cons
  • "The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product."
  • "Fortinet's support team consists of a huge networking team, because of which there is a delay in response at times."

What is our primary use case?

In my company, we use the product for the help it provides us in terms of SD-WAN, site-to-site VPN, RADIUS authentication, web filtering, application control, SSL inspection, and remote access.

What is most valuable?

The most valuable features of the solution are SD-WAN and site-to-site VPN.

What needs improvement?

In version 7.2.0, the product offers built-in automation to its users. Earlier, there was no automation offered for the product. Nowadays, the product sends automatic emails to users as a part of its offering to let the users know whenever there is a need for automatic backup when the ISP goes down and the interface status. The automation can be further improved.

Fortinet's support team consists of a huge networking team, because of which there is a delay in response at times. Fortinet's support team needs to improve their time management skills.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for five years and six months. My company has a partnership with Fortinet.

What do I think about the scalability of the solution?

It is a scalable solution since the product offers a FortiGuard server that detects vulnerabilities and ensures such detection of vulnerabilities also involves FortiGate.

My company currently works with basic and mid-level sized businesses.

How are customer service and support?

Whenever our company's customers face any issue with the product, we offer our own support team. Fortinet also has its own support team. If required, our company lodges complaints and the issues faced by our customers with Fortinet. Fortinet's support team initiates the replacement if there is a hardware issue with the product. The solution's technical support is good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product.

The solution is deployed on-premises.

Just getting the product up and running can take up to forty-five minutes to an hour. The full setup process is carried out based on the requirements of our company's customers, and it can be done in half an hour to forty-five minutes if it is only for basic internet.

In our company, we need around ten engineers for the maintenance and deployment of the solution. The maintenance of the solution is easy since we keep getting constant updates which we can easily use to update the product.

What's my experience with pricing, setup cost, and licensing?

I am unaware of pricing since I am a part of the networking team. My company's sales team manages pricing.

What other advice do I have?

My company basically provides Fortinet FortiGate SWG to our customers. If our company's customers are looking at Palo Alto products, we have another team in our company to provide them with the same. I am an engineer for Fortinet products and can provide support only for Fortinet. There are different sets of engineers managing Palo Alto products.

In Fortinet, you only need one license for all the products. In Palo Alto, for Palo Alto Secure Remote Access, you need to buy a separate license, while there is a need to buy a separate license for Palo Alto SD-WAN. I feel Fortinet products are better since they come in a bundle. With Fortinet, customers don't need to buy different licenses. One can get all the features by installing a single bundled license offered by Fortinet, allowing one to use SD-WAN, site-to-site VPN, remote access web filtering, SSL inspection, and application control.

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Group IT Manager at Direct Remit Limited
Real User
Aug 3, 2023
The solution has an easy-to-use interface and can be used as a perimeter firewall
Pros and Cons
  • "Fortinet FortiGate IPS has an easy-to-use interface and configuration."
  • "The solution’s stability could be improved because we sometimes faced some drops."

What is our primary use case?

We used Fortinet FortiGate IPS as a perimeter firewall in our data center and offices. Major offices with more than 50 people were using Fortinet FortiGate IPS.

What is most valuable?

Fortinet FortiGate IPS has an easy-to-use interface and configuration. The solution supports protocols like OSPF and BGP.

What needs improvement?

The solution’s stability could be improved because we sometimes face some drops. It was not due to the box, but it was due to some misconfiguration on our end.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for three years.

What do I think about the stability of the solution?

I rate Fortinet FortiGate IPS a nine out of ten for stability.

What do I think about the scalability of the solution?

Fortinet FortiGate IPS is a very scalable solution. We had very few users using the solution in our data center. Around 50 users use the solution in our offices.

How are customer service and support?

The solution's technical support is quite good.

How was the initial setup?

The solution's initial setup is quite simple. We could transfer the configuration file from the earlier FortiGate, and we were up and running in a very short time.

What about the implementation team?

Fortinet FortiGate IPS was deployed in our organization through a vendor. Since Fortinet FortiGate IPS is very simple to use and very easy to configure, its deployment time is very less.

What was our ROI?

You can recover the investment of Fortinet FortiGate IPS in a short time. The solution is not that pricey.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate IPS' licensing is quite simple to understand.

Which other solutions did I evaluate?

Before choosing Fortinet FortiGate IPS, we evaluated Check Point. We chose Fortinet FortiGate IPS because Check Point was quite pricey.

What other advice do I have?

We used the latest version of Fortinet FortiGate IPS.

We require a basic network engineer for the deployment of Fortinet FortiGate IPS.

Overall, I rate Fortinet FortiGate IPS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.