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reviewer1392531 - PeerSpot reviewer
Dy General Manager at a real estate/law firm with 501-1,000 employees
Real User
Rich in features, good support, and setup and deployment straightforward
Pros and Cons
  • "Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible."
  • "It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and an automated emergency response system."

What is our primary use case?

We use the solution for network security protection.

What is most valuable?

Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible.

What needs improvement?

It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and has an automated emergency response system.

For how long have I used the solution?

We have been using the solution for 12 years.

Buyer's Guide
Fortinet FortiGate
April 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution's scalability is a problem because when you use a LAN, you use hardware and hardware wastes resources. However, it is more scalable than some of its competitors, such as Check Point. We have 620 users using the product.

How are customer service and support?

The solution is designed in a way to help you, the support is good. 

Which solution did I use previously and why did I switch?

We have used many solutions previously such as Check Point and Stone software. We changed to this solution because we wanted something more stable.

How was the initial setup?

The setup was easy.

What about the implementation team?

You will need one or two integrators for the deployment and it was very easy. The maintenance is simple too.

What other advice do I have?

We are going to continue using this solution.

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Customer Success at a tech services company with 51-200 employees
Real User
Straightforward to setup, good support, and offers good visability
Pros and Cons
  • "The most valuable features are the possibility of having one fabric for switching on security."
  • "I would like to see a more intuitive dashboard."

What is our primary use case?

We are system integrators, and this is one of the products that we implement for our clients.

The primary use case of this solution is as a firewall, with advanced capability features for sandboxing, for preventing ransomware and other related threats. 

What is most valuable?

The most valuable features are the possibility of having one fabric for switching on security.

They have the feature where the fabric and the security fabric can be extended. That gives us visibility as a single pane of logs for many of the activities.

What needs improvement?

I would like to see a more intuitive dashboard.

Technical support can improve in knowledge sharing and they can implement better.

The dashboard appearance needs to be more refined. It has to be smoother and more customer-friendly.

As the cloud is more prominent and more are moving towards the cloud, people are used to certain ease of doing things, and less complicated.

I understand that a firewall is a technical product, but we can try to make it a better customer experience which will increase usability with good results.

For how long have I used the solution?

I have been working with this solution for three years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution. We have not experienced any issues.

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and technical support?

Technical support is fairly good. We are able to get our message through, they look into our issues and provide us with a solution without any hassle.

I would rate technical support a seven out of ten.

To be better, they would need responsive pre-set activities to be more refined. They need to be in a position to give more modular solutions or more pre-defined solutions that are present.

How was the initial setup?

We did not have any problems with the implementation. 

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The Indian market is different than the European and American markets. When you compare, they need to be a bit more aggressive on pricing.

What other advice do I have?

We would recommend this firewall at any given point in time.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
April 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
reviewer1316841 - PeerSpot reviewer
System Administrator at a financial services firm with 5,001-10,000 employees
Real User
Affordable, simple, effective, and has good support
Pros and Cons
  • "The most valuable features are that it is very simple to configure and to manage."
  • "In the next release, maybe the documentation on how to use this solution could be improved."

What is our primary use case?

The primary use case of this solution is as a firewall.

How has it helped my organization?

The way the rules are created and set up on our firewall is very quick, very simple, and does not take a lot of time. It allows us to spend more time in other areas.

What is most valuable?

The most valuable features are that it is very simple to configure and to manage.

What needs improvement?

For me, this solution has nothing to improve and it meets the needs that I have. I don't see any way to improve, at least from my point of view on regular use.

In the next release, maybe the documentation on how to use this solution could be improved.

What I have noticed is that when we have done some configurations directly from the command line, there is not a lot of information regarding splitting.

For how long have I used the solution?

I have been using this solution for six years.

We are using the latest version.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate is very scalable.

How are customer service and technical support?

We are satisfied with technical support. We have not had any issues.

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

We used a reseller to help us with the implementation.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive. It's cheap for what it offers and for what it does.

It's very affordable.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

Fortinet FortiGate is simple and effective.

I would rate Fortinet Fortigate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1346826 - PeerSpot reviewer
Manager - IT at a computer software company with 201-500 employees
Real User
Provides zero-day protection against undiscovered malware and vulnerabilities
Pros and Cons
  • "We use the FortiGate Sandbox to detect zero-day vulnerabilities, such as anomalies or malware, that are unknown and have not yet been discovered."
  • "We would like to see a better training platform implemented."

What is our primary use case?

We are dealing in the payment business where we provide services to end-users, and FortiGate is part of our security solution.

The customers swipe their cards into our product, which transmits the data through another server to the acquirer or bank. The server is hosted behind the FortiGate firewall, so all of the traffic that comes in and out goes through the firewall policies, intrusion detection, and instruction prevention systems.

What is most valuable?

We use the FortiGate Sandbox to detect zero-day vulnerabilities, such as anomalies or malware, that are unknown and have not yet been discovered.

What needs improvement?

We would like to see a better training platform implemented.

For how long have I used the solution?

We have been using Fortinet FortiGate for the past five years.

What do I think about the scalability of the solution?

This is a scalable solution. We are able to integrate new products and different payment options. As new projects come in, we are looking for a hybrid setup that will incorporate the cloud.

How are customer service and technical support?

We have been in contact with technical support and I find them to be good. We've had no issues with them.

Which solution did I use previously and why did I switch?

We are continuing to use FortiGate but we are in the process of upgrading to the 200E and 300E enterprise firewall.

How was the initial setup?

The initial setup was complex. We had to connect it and set up the PCI DSS compliance. To maintain this, there are a lot of things that have to be done on a regular basis. This includes scanning and hardening the servers, then rescanning. Initially, it is very complex.

We have the FortiGate firewall in our environment, and we are using network segmentation. Based on the segmentation, there are policies. Based on the policies, the traffic to the critical components is monitored and goes through the IDS/IPS antivirus profile. We also have hosted applications, so a basic DDoS and WAP are configured.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solution Architect at Brillbean Ventures Pvt ltd
Real User
Good security, performance, and traffic inspection
Pros and Cons
  • "The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
  • "Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."

What is our primary use case?

I have deployed FortiGate with multiple organizations such as universities, government institutions, healthcare, and ISP providers. I have worked with FortiGate models 30-500 series and I have deployed the 3200D model for one of the broadband service providers located in India, Namely Sikka Broadband. 

How has it helped my organization?

I have installed the FortiGate 500 and 400D to replace a Sophos firewall in a main corporate office. This implementation provided improved network performance.

This solution made it easier to connect all of the branches together via an IPsec VPN and remote users with SSL VPN.

What is most valuable?

The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus.

Using the FortiGate security solution provides comprehensive visibility and advanced layer 7 security, including threat protection, intrusion prevention, web filtering, and application control. They face a major complexity hurdle managing these point products with no integration and lack of visibility.

Thie solution provides a high-performance inspection of clear-text and encrypted traffic.

The FortiOS Operating system is robust, and the WAN load-balancing very much transparent.

What needs improvement?

Improvement is needed in the Web Filter quotas to restrict users with allocated quotas.

It would be an improvement to add a feature for active users to change/reset their own passwords.

Fortinet renewal prices for all models are too high, so they should offer discounts for customers on renewal. 

For how long have I used the solution?

I have been using this solution for almost seven years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Project Consultant at a tech consulting company
Consultant
I can delegate more simple and routine tasks to other administrators and I don’t have to be the “Firewall” guy all the time, but the graphical interface always has room for improvement.

What is most valuable?

I enjoy the combination of an intuitive graphical interface and also a traditional shell command line environment for more advanced administration. The option to configure policies in a graphical environment is very easy to understand and also simple to teach someone else unfamiliar with the product.

How has it helped my organization?

It’s much easier to share administration tasks with more people. Due to the flexibility and ease of certain features, I can delegate more simple and routine tasks to other administrators and I don’t have to be the “Firewall” guy all the time.

What needs improvement?

I think the graphical interface always has room for improvement. I would like to see more attention put towards the logging functions as well.

For how long have I used the solution?

I worked with this solution daily for over 12 months.

What do I think about the stability of the solution?

I encountered several strange issues in v5.0 (and earlier) OS versions. Strange anomalies like random reloads, VPN instability and unexplained policy changes. However, all of these issues were resolved in v5.2.

How are customer service and technical support?

I always had great experiences with Fortinet. I worked with them several times to resolve configuration issues and process RMA’s on failed equipment, which was rare.

Which solution did I use previously and why did I switch?

I’ve personally used Cisco ASA and PIX architecture and after using Fortinet, I always prefer FortiGate products in terms of functionality and ease of use. I recommend these to clients looking for a firewall solution.

How was the initial setup?

Usually always simple and straight forward. I can get a client up and running with most standard policies and inbound/outbound control in a single day and make adjustments as needed. I can usually preconfigure Fortinet products and send them out for install.

What about the implementation team?

I always implemented via in-house. I think the most important advice is to always test new configurations in the lab especially, when upgrading firmware.

What was our ROI?

From my experience, FortiGate products are affordable and worth the investment.

What other advice do I have?

I think for almost any small to mid-size business this is a great solution. Fortigate should definitely be considered before choosing a more expensive and complicated product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Executive at a media company with 1,001-5,000 employees
Real User
Competitively priced solution with excellent threat intelligence
Pros and Cons
  • "Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
  • "Fortigate's hardware capacities could be improved."

How has it helped my organization?

Fortigate's threat intelligence service has improved how our organization functions.

What is most valuable?

Fortigate's most valuable feature is that it doesn't need a push policy when writing rules.

What needs improvement?

Fortigate's hardware capacities could be improved. In the next release, Fortigate should include SSL decryption.

For how long have I used the solution?

I've been using FortiGate for almost seven years.

What do I think about the stability of the solution?

Fortigate's stability is good.

How was the initial setup?

The initial setup was easy and took around half a day.

What's my experience with pricing, setup cost, and licensing?

Fortigate's pricing is competitive.

What other advice do I have?

I would give Fortigate a rating of eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rehan Khurram - PeerSpot reviewer
Systems & Network Administrator at Giampaolo Group Inc.
Real User
Top 10
Straightforward policies, flexible, and high availability
Pros and Cons
  • "Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
  • "When we cluster the two Fortinet FortiGate boxes together we have some issues."

What is our primary use case?

In my company, I'm using SSL VPN to connect external users who connect to our firewall to do some maintenance work. We have approximately 50 sites in our company and most of them are using Fortinet FortiGate.

What is most valuable?

Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate has worked very well for what we are using it for. The stability is very good. It has very high availability.

What do I think about the scalability of the solution?

When we cluster the two Fortinet FortiGate boxes together we have some issues.
When one of the boxes is active, we can't see the HA box in the same console.

How are customer service and support?

We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.

How was the initial setup?

The initial setup of Fortinet FortiGate was very simple and straightforward.

What about the implementation team?

We did the implementation ourselves.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.