Fortinet FortiGate Reviews

We are a distributor of Fortinet products. My role primarily involves importing these products and delivering them to our partners and resellers, who in turn sell them to the end customers.

FortiGate is a rapidly growing vendor with a wide range of ready-to-use products. Their delivery time is remarkably quick, usually between two to four weeks. They provide excellent support, especially when it comes to helping resellers who may encounter implementation issues with Fortinet. The technical presales and support teams are readily available to assist them. So, there are definitely several benefits to working with Fortinet.

The interface, pricing, and support are good. FortiGate release new patches and offers regularly. In the integration file, they don't have anything to add because they have a very wide portfolio and models in the next-generation firewalls. FortiGate has a variety of add-on license tools that can be applied to the firewall.

FortiGate should continue to push them to continue to grow up as they've been growing for the last eight years.

FortiGate NGFW can improve technical support. The engineer who answers the technical support call, email, or phone call, whatever the medium may be. The response time is very bad.

I have been working with FortiGate Next Generation Firewall for eight years. 

We don't have broken devices to be repaired or replaced with new ones, so they are very stable while working.

I rate the solution’s stability a ten out of ten.

I rate the solution’s scalability a ten out of ten.

We have all types of business models and customers in our portfolio, such as the midsized business, enterprise, entry-level, and small businesses. We are working with all of that with all of the Fortinet solutions.

The customer support is very slow. The engineer who answers the technical support call, email, or phone call, whatever the medium may be. The response time is very bad. 

On the other hand, Cisco takes one or two hours to respond, while Fortinet takes a few days. This is an area that they could improve on a global scale.

Neutral

The initial setup of the solution is easy, which is the most important feature for in-domain-wide resellers, partners, and customers. In the end, if you want to use Fortinet as a firewall administrator in your network, it is highly recommended because it is extremely easy to set up, especially for first-time users.  

Even if you have previous experience with Cisco or Check Point, setting up Fortinet is easy. It is a very user-friendly configuration.

I rate the solution setup a ten out of ten. It is very user-friendly.

FortiGate Next-Generation Firewall is cheaper than Cisco or CheckPoint or Palo Alto and more expensive than Barracuda or Sophos or any smaller brands. The prices fit right where they are on the global market.

I advise you to buy it ASAP because it's a very good product.

From my experience as a distributor, some customers don't buy technical support on the devices. They buy only devices. I will advise them to buy the technical support of FortiCare service. In that case, they will have technical support by phone call, or by mail. They will have a replacement if anything is broken 24/7.

Overall, I rate the solution an eight out of ten.

We have deployed this firewall for many companies. Our clients are financial and medical companies.

It enabled our clients to reach locations and access their applications easily with no latency. It provided ease of access.

Its threat prevention capabilities are most valuable. 

It's a user-friendly firewall. Most of the tasks are very simple. It's simple to configure and troubleshoot this firewall. 

The improvement is related to logs. Instead of the CLI, we should be able to have more insights into the logs of the firewall in the GUI.

I faced a lot of issues when I was trying to deploy the firewall through FortiManager. The firewall is stable, but FortiManager is too buggy, and it doesn't work properly. It gives too many errors.

There are some issues with Fortinet SD-WAN. It's quite complex.

I've been using this solution for more than four years.

It's a very stable product.

It's scalable. We have plans to increase its usage.

Most of the time, they are helpful, but there are times when they don't resolve an issue right away. They take the log, and then they take their time to give input on the issue. Most of the time, they take one or two days to get back after analyzing the logs. Instead of that, they can just schedule a session to resolve the issue right away because sometimes the issue impacts the production environment, so we need to resolve that issue as soon as possible. Overall, I'd rate them a six out of ten.

Neutral

I have worked with other firewalls. Fortinet FortiGate is better than Palo Alto and Check Point firewalls. It's more user-friendly.

I have deployed it for a bank at a core level. On the perimeter, there was a Palo Alto firewall, and at the core level, we deployed the FortiGate firewall at DC and DR locations. After that, we deployed SD-WAN. We replaced the MPLS switch with the Fortinet SD-WAN device, so the whole branch traffic comes to the SD-WAN box, and from there, it comes to the FortiGate firewall, and then it goes to the Palo Alto firewall for the internet access and resource access. While migrating branches from MPLS to SD-WAN, we did require a maintenance window.

There was no difficulty. It was very user-friendly. I have had many difficulties with the Check Point firewall. I have deployed major projects on the FortiGate firewall. I migrated more than a thousand branches on Fortinet SD-WAN and implemented FortiGate super massive firewalls at DC and DR locations. There were no complexities. Only at one location, I had an issue related to SD-WAN, but my query was resolved by Fortinet's local team.

It's an on-premises firewall for the DC and DR locations. I have never worked on cloud projects, but if there is any opportunity to deploy it on the cloud, I will do it. I have only done on-premises deployment.

I am an implementation engineer. I deployed and configured the whole firewall. I also troubleshot any issues. When I had any queries, they were clarified by Fortinet's engineers.

Its pricing is good. It's average or normal as compared to Palo Alto and Check Point firewalls. 

I didn't evaluate other options.

I'd recommend this firewall to others. Most of the time, when I do PoCs, I recommend Fortinet FortiGate. It's quite easy to manage and deploy.

I'd rate Fortinet FortiGate an eight out of ten.

We use SD-WAN to connect the checking role between our branch offices, like Yap installation or fire shooting. We use Fortinet FortiGate to control the different segmentation.

The IT manager could monitor every security device and increase SD-WAN. Still, the SD-WAN function had to be integrated into our older device. So now our IT manager can see all the end user information about the network information and security event in the single panel base. SD-WAN has helped the organization to remediate threats.

We provided great information to our end users, and our guys could quickly interact with the tool for information.

Security, SD-WAN, and Streetscape are valuable features. It is a straightforward solution for our partners. The solution is more efficient for user applications.

In the next release, the tool can have more features in a single box that can be multi-applied to integrate everything.

I have been using the solution for twenty-thirty years.

It is a stable solution.

It is a scalable solution.

The customer service and support team is good. 

Positive

We used CheckPoint previously. We switched because it was high-priced.

The initial setup was easy.

It was deployed through a vendor team of one-two person.

We think the price is lower, and suitable for most end users.

I would rate the solution an eight out of ten.

The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution. 

I would like to see improvements in the product's application rules. 

I have been working with the tool since 2015. 

The tool is stable. 

The tool is scalable. 

I did not contact the tool's technical support team because it is very strong and stable. 

The tool is easy to deploy. 

I would rate the product an eight out of ten. 

I am using the product for enterprise network and security purposes.

I like the tool’s capabilities of integrating security around social media, site booking, and other essential features.

They can improve in the area of creating daily, monthly, and item-wise reporting. I think they should focus on including IP-controlling functions. 

I would like for Fortinet to add a ransomware protection feature in the next release.

I have been working with it for the last five years.

I would rate the stability a seven out of ten.

It is highly scalable. We have around 100 users using this solution in one location. Around 60 users use it in a second location and a minimum of 40 users use the solution in a third location. These users are both on the engineering and management levels. I would rate it eight out of ten for scalability.

They provide good technical support. I would rate it a nine out of ten.

Positive

Initially, I worked with Palo Alto. I switched to FortiGate because it is a reliable product.

I found the process easy. The implementation took just an hour to complete.

I did the implementation myself. If the implementation was more difficult, I would have needed more help from Fortinet. One IT manager maintains the solution.

We pay a monthly licensing fee and there are no additional costs.

I would rate Fortinet FortiGate a seven out of ten. I would recommend this solution to others. However, sometimes I have some troubleshooting problems and that is why I think a seven is suitable.

We use it for intrusion prevention mechanisms. If there is any unwanted traffic, we block it. We use it to avoid unwanted traffic. Most places in Oman use FortiGate firewalls, even the government sector, private sector, and ISP providers.

The customization is a little bit difficult because we have to customize everything. Typically, we will enable everything.

We have been using this solution for more than five years. We are using the latest version, and it is deployed on-premises only.

It is stable.

It is a scalable solution.

FortiGate tech support is very good because we get immediate support from them. For example, whenever we raise a ticket, we get an immediate response, and someone attends to help.

It has an easy setup. Fortinet FortiGate IPS, by default, gives a default IPS. We can customize it so we can give the user what they need. It's a quick deployment process, we can configure the management, and it is easy.

It has an annual license. I don't know the specific price, but it's expensive and not a very cheap product.

I rate the solution an eight out of ten. Regarding advice, the only problem is that they release many versions, similar to what Cisco does. Every two, or three months, they release new iOS versions. Sometimes, we have to upgrade, or it is not secure. Recently, we upgraded to a new version, and all the clients called us to upgrade to the new version too.

We own some real estate and we're renting apartments for another company, and we provide them with services. For example, we provide internet and security. We are managing the tenant through the firewall and they have been performing very well from our side.

This solution is a security gateway for our environment. URL filtering and other features have helped the way our organization functions.

The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility.

Fortinet FortiGate IPS could improve the VPN. There are times it is slow.

I have been using Fortinet FortiGate IPS for approximately three years.

Fortinet FortiGate IPS are highly stable.

The scalability of Fortinet FortiGate IPS is good.

This solution is a firewall and anybody connected to the internet here, passes through the gateway. We have approximately 50 to 60 people in the building using the solution. We plan to increase the usage of the solution.

The support from Fortinet FortiGate IPS is very responsive, and quick.

I rate the support from Fortinet FortiGate IPS a five out of five.

Positive

I have previously used Check Point and Sophos.

The initial setup of Fortinet FortiGate IPS is straightforward. The whole process took approximately one day.

We use an implementor for the implementation of Fortinet FortiGate IPS.

There is only a standard license cost to use the solution.

We only need one administrator for the maintenance of the solution.

I rate Fortinet FortiGate IPS an eight out of ten.

Fortinet FortiGate is used as a firewall.

The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known.

I have been using Fortinet FortiGate for approximately four years.

I rate the stability of Fortinet FortiGate a five out of five.

I rate the scalability of Fortinet FortiGate a five out of five.

All sizes of organizations can use this solution. All levels of a company are using this solution.

The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time.

I rate the support from Fortinet FortiGate a three out of five.

Neutral

The initial setup of Fortinet FortiGate is very simple and user-friendly. The configuration for the solution is easy. The time it takes for the deployment depends on the environment of the company. It can take a week, but typically it takes three to four days.

We have more than six certified engineers in our company that can do the deployment of the solution.

The customers have seen an ROI from using Fortinet FortiGate. They are satisfied with the solution.

The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price.

I rate the price of Fortinet FortiGate a five out of five.

I rate Fortinet FortiGate a nine out of ten.