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Tushar Joshi - PeerSpot reviewer
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
Real User
Top 20
Great support, easy to handle, and stable
Pros and Cons
  • "It is quite easy to handle."
  • "Its reporting can be improved. Sometimes, I don't get proper reports."

What is most valuable?

It is quite easy to handle.

What needs improvement?

Its reporting can be improved. Sometimes, I don't get proper reports.

For how long have I used the solution?

I have been using this solution for the last two years.

What do I think about the stability of the solution?

Its stability is quite good.

Buyer's Guide
Fortinet FortiGate
April 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is quite scalable.

How are customer service and support?

Their support is great. I would rate them a five out of five.

Which solution did I use previously and why did I switch?

Previously, we were using a different solution, and as compared to that solution, it is very easy to handle.

What other advice do I have?

I would rate it a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Administrator at a media company with 11-50 employees
Real User
Provides a high standard of security for our clients
Pros and Cons
  • "We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days."
  • "We had a minor problem where there was a major system upgrade on the hardware platfrom and the Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved."

What is our primary use case?

I primarily use this solution for external security of our network.

How has it helped my organization?

We are a visual effects company, and there have been a number of high profile security issues in our industry. This has brought us to a higher standard of security, which our clients are very keen on these days. 

What needs improvement?

We had a minor problem where there was a major system upgrade on the hardware platform and the Apple Mac client was not available as soon as it might have been. The PC client was available immediately, but we had to wait a month or so, before there was a Apple Mac client. I was slightly irritated that it was not ready on time, but it was eventually resolved.

For how long have I used the solution?

Almost two years.

What do I think about the scalability of the solution?

Fortigate has more than adequate capability to cope with everything we require for the foreseeable future. 

How are customer service and technical support?

The support is very good, and we have had no issues. 

Which solution did I use previously and why did I switch?

Previously had a SonicWall. Even allowing for an upgrade discount on the SonicWall, the FortiGate was a more compelling purchase.

How was the initial setup?

It was fairly straightforward. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
April 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
reviewer743844 - PeerSpot reviewer
Mgr. IT Infrastructure and Network Operations at a media company with 11-50 employees
User
Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure
Pros and Cons
  • "Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
  • "Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products offer much better ROI, upgradability, and manageability."

What is our primary use case?

  • Security
  • Monitoring and controlling
  • VPN
  • Active Directory integration
  • Servers
  • All components related to an enterprise environment.

How has it helped my organization?

We replaced Sophos with FortiGate and found it better than the Sophos product. It has better control, insights, and prevention from crypto malware and other threats.

What is most valuable?

The most valuable features are centralized monitoring, policy management, and virtualized appliances so we can have control over public and private Infrastructure.

What needs improvement?

Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products are future proof and offer much better ROI, upgradability, and manageability.

IT is continuously evolving, and every few days or months, there is something new. Whoever evolves first will take the lead over the competition. Adopting and evolving is the key to success.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

These products are solid and stable.

What do I think about the scalability of the solution?

We have not had any issues with scalability.

How are customer service and technical support?

Our experience with support has been fine. No trouble or hassle.

Which solution did I use previously and why did I switch?

Sophos: It was good for small businesses, who are evolving and improving. Though, I found Cisco Meraki to be much better.

How was the initial setup?

Part of the setup was straightforward and other parts were complex. They need to work on feature placements and menus.

What about the implementation team?

We did the implementation through a vendor, who had good experience.

What was our ROI?

Two to three years, depending on usage type, number of users, and organizational size.

Which other solutions did I evaluate?

Yes, we did, Palo Alto and other solutions, but we found FortiGate to be the best solution at that point in time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ICT/Presales Manager at Balton Uganda
Real User
A reliable and practical solution that assists us in our day-to-day operations
Pros and Cons
  • "Fortinet FortiGate's reliability is valuable."
  • "I would like some automated custom reporting."

What is our primary use case?

We use Fortinet FortiGate for basic network security and people accessing through VPN.

How has it helped my organization?

Fortinet FortiGate is a reliable and practical solution that assists us in our day-to-day operations.

What is most valuable?

Fortinet FortiGate's reliability is valuable.

What needs improvement?

I would like some automated custom reporting.

For how long have I used the solution?

I have been using Fortinet FortiGate for one year.

What do I think about the stability of the solution?

Fortinet FortiGate is stable.

What do I think about the scalability of the solution?

The scalability has met our requirements. We have around 40 users.

Which solution did I use previously and why did I switch?

We previously used DrayTek before switching to Fortinet FortiGate which has more features.

What about the implementation team?

The implementation was completed in-house.

Which other solutions did I evaluate?

We evaluated Palo Alto Networks, but the cost of the solution and support were higher than Fortinet FortiGate.

What other advice do I have?

I give Fortinet FortiGate an eight out of ten.

The maintenance requires one person.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sales project manager at Saraha
Real User
Simple implementation, reliable, but security could improve
Pros and Cons
  • "All of the features of Fortinet FortiGate are useful and the security protection is good."
  • "The security of Fortinet FortiGate could improve."

What is our primary use case?

Fortinet FortiGate is used for the overall protection of companies.

What is most valuable?

All of the features of Fortinet FortiGate are useful and the security protection is good.

What needs improvement?

The security of Fortinet FortiGate could improve.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable. We have 11 clients using this solution.

How was the initial setup?

The initial setup of Fortinet FortiGate is straightforward.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate allows you to purchase licenses for hardware and software.

Which other solutions did I evaluate?

I have evaluated Cisco solutions.

What other advice do I have?

I would recommend this solution to others, it is a good solution.

I rate Fortinet FortiGate a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Alexandros Tzampazis - PeerSpot reviewer
Network Administrator at a tech company with 1-10 employees
Real User
Top 20
Useful web filtering, beneficial remote access, and straightforward setup
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
  • "Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."

What is our primary use case?

I am using Fortinet FortiGate as a firewall.

What is most valuable?

The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS.

What needs improvement?

Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful.

The way Fortinet FortiGate handles the phase two connection of a VPN setup could be better. For example, if I have to make a phase two traffic selector input, I cannot add more ports. For example, on a specific IP address pair, if I have an IP address pair source and destination, then I can only add one port. I'm not sure if I can do that through the command line, but on the GUI, I cannot, and this is a problem. I have to select another IP address pair to allow another port and this means new traffic selectors and a new set of tunnels. This causes more tunnels to need troubleshooting. 

I would like to be able to pass more diverse information through the same tunnel, and it doesn't seem to be possible if you want to limit the traffic through the tunnel and not allow all protocols between the same IP address pair. If we want to limit the ports, then I find there is a problem.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately a year and a half.

How are customer service and support?

We have a contract with a Fortinet partner, and they're very good at providing support. We don't have the communication directly with Fortinet.

Which solution did I use previously and why did I switch?

I have previously used a Cisco firewall, the 5520 model. It was not a next-generation firewall and did not have IPS integrated, and it was quite difficult to manage and to find features and implement them. Fortinet FortiGate is very good at this.

How was the initial setup?

The initial setup of Fortinet FortiGate is straightforward.

What's my experience with pricing, setup cost, and licensing?

I do not have first-hand experience with the rice of Fortinet FortiGate, but I have heard the price was reasonable.

What other advice do I have?

I rate Fortinet FortiGate a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network/Systems Administrator at TRSP
Real User
Reliable, simple implementation, and helpful support
Pros and Cons
  • "The scalability is good in Fortinet FortiGate."

    What is our primary use case?

    We are using Fortinet FortiGate for our security needs in an organization. You can have application and transport-based security. It functions according to the needs of the customer and there are additional add-ons that can be provided. Overall it is a good product.

    For how long have I used the solution?

    I have been using Fortinet FortiGate for a few years.

    What do I think about the stability of the solution?

    Fortinet FortiGate is a stable solution.

    What do I think about the scalability of the solution?

    The scalability is good in Fortinet FortiGate.

    We have approximately 2,000 users using Fortinet FortiGate.

    How are customer service and support?

    The solution from Fortinet FortiGate is very good. Our experience has been very good.

    How was the initial setup?

    The implementation of Fortinet FortiGate was simple.

    What's my experience with pricing, setup cost, and licensing?

    If the price of the license in Fortinet FortiGate was less expensive it would be better.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Fortinet FortiGate an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1448211 - PeerSpot reviewer
    System Administrator at a computer software company with 501-1,000 employees
    Real User
    Easy to configure and the technical support is good, but the newer versions have issues with stability
    Pros and Cons
    • "The most valuable feature is the ease of configuration."
    • "One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."

    What is our primary use case?

    We use this firewall as part of our security solution.

    What is most valuable?

    The most valuable feature is the ease of configuration.

    What needs improvement?

    There are a lot of known issues in some newer versions of the FortiGate operating system, so there is room for improvement with that. One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support.

    Having the newer features work in the older, more stable versions of the product would be great. Some of the new features might really help a lot, but there are problems with stability.

    For how long have I used the solution?

    I have been working with FortiGate for approximately two years.

    What do I think about the stability of the solution?

    There are a lot of new features built into newer releases, but there are not very stable. 

    How are customer service and technical support?

    The Fortinet technical support is awesome. They're handling my problem quickly and doing it well.

    What's my experience with pricing, setup cost, and licensing?

    The price is okay.

    Which other solutions did I evaluate?

    I have compared solutions from other vendors including Palo Alto.

    What other advice do I have?

    This is a good product, however, there is always room for improvement.

    I would rate this solution a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2025
    Buyer's Guide
    Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.