- Flexible enough to handle everything we could want
- Configuration layout is easily understandable
- Allows for firewall rules to be programmed and named in a way that makes it “readable”
- VPN support and some anti-virus protection.
Superintendent, Process Automation and Safety at a pharma/biotech company with 5,001-10,000 employees
Allows for firewall rules to be programmed and named in a way that makes it readable.
Pros and Cons
- "Allows for firewall rules to be programmed and named in a way that makes it “readable”"
- "It would be nice if backups could more easily migrate between different models."
What is most valuable?
What needs improvement?
It would be nice if backups could more easily migrate between different models.
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
No scalability issues, but communications is severely limited in our case by design.
Buyer's Guide
Fortinet FortiGate
November 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Which solution did I use previously and why did I switch?
They were our first firewalls on site.
How was the initial setup?
It does require someone knowledgeable in routing, firewall rules, and these firewalls in particular. Once it is set up, they are easy to modify and maintain.
What's my experience with pricing, setup cost, and licensing?
It is difficult as an end-user to setup continuing license contracts. It is possible to do between emails and their website, but it is practically impossible to find a phone number to call anyone directly.
Which other solutions did I evaluate?
We considered SonicWall .
What other advice do I have?
It is an excellent product and works extremely well. If it is set up in a logical way, it is very easy to understand and modify. It is highly recommended to have a service “expert” familiar with these to set it up initially with customer direction.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO with 51-200 employees
I've been using it for 6 years. I like the security profiles and vulnerability assessment.
Valuable Features
- Load Sharing
- VDOM
- Security Profiles
- Vulnerability Assessment
Use of Solution
6 Years
Deployment Issues
Yes, bugs.
Stability Issues
No.
Customer Service and Technical Support
Poor.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Fortinet FortiGate
November 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Networking and Security Engineer at a tech services company with 1-10 employees
User-friendly security solution that is very stable
Pros and Cons
- "FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
- "I would like reporting to be improved and should offer a lot more tools to monitor the products."
What is our primary use case?
We use FortiGate for controlling traffic and policies for web caching, user profiles, IPS, antivirus, etc.
What is most valuable?
FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful.
What needs improvement?
I would like reporting to be improved and should offer a lot more tools to monitor the products.
For how long have I used the solution?
My company has been using FortiGate for about four months.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
Support is very responsive and their staff is well trained.
How was the initial setup?
The initial setup was so easy! FortiGate has everything facilitated for deployment and we are able to do everything from their web interface.
What other advice do I have?
This solution has a very user-friendly interface.
I would rate this a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Director at a consultancy with 1-10 employees
Detailed reports, amazing stability, and easy implementation
Pros and Cons
- "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
- "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
What is most valuable?
Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information. Additionally, you can determine if an action has taken place such as virus scan information.
What needs improvement?
In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.
What do I think about the stability of the solution?
The stability is amazing.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 50 employees using this product in our company.
How was the initial setup?
The setup is easy.
What about the implementation team?
The solution is easy to implement, it takes approximately one day for deployment.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiGate a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Program director at a tech consulting company with 201-500 employees
Safe and stable but could be more user friendly
Pros and Cons
- "It is a safe product."
- "The solution could be more user friendly."
What is most valuable?
It is a safe product.
What needs improvement?
The solution could be more user friendly.
For how long have I used the solution?
I have been using the solution for approximately 6 years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have over 5000 users using the solution at my company.
How was the initial setup?
All the firewalls, more or less are similar, it is very easy to install this type of equipment on the premise of the customer.
What about the implementation team?
I configured the solution for my clients. We have a minimal of three technical employees doing the maintenance of the solution.
Which other solutions did I evaluate?
I think Check Point or Cisco are more user-friendly solutions.
What other advice do I have?
We do not have plans to expand usage of the product at this time.
I rate Fortinet FortiGate a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Engineer at a real estate/law firm with 1,001-5,000 employees
Their response and resolution times are good
Pros and Cons
- "Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
- "They need faster serviceability and more security features."
What is our primary use case?
It performs well.
How has it helped my organization?
We have a lot of bandwidth.
What is most valuable?
- Box stability
- Security features, like SSL scanning.
- Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.
What needs improvement?
They need faster serviceability and more security features.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It has good stability compared to its competitors.
What do I think about the scalability of the solution?
It is scalable. We are making a cost savings on the scalability.
How are customer service and technical support?
We have been using technical support. Their response and resolution times are good.
Which solution did I use previously and why did I switch?
Our previous solution had performance issues.
How was the initial setup?
The initial setup was straightforward and easy.
Which other solutions did I evaluate?
We evaluated Cyberoam and Cisco.
What other advice do I have?
Most important criteria when selecting a vendor: stability and service.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer
A solid product with an easy configuration and good support
Pros and Cons
- "The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
- "It needs more available central management."
- "It could use better throughput on some of the smaller boxes for the branch offices."
What is our primary use case?
Primary use would be firewalls for the central office as well as all our branch offices. For some branches, we use the wireless feature.
How has it helped my organization?
The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support.
What is most valuable?
- Stability
- Ease of use
- Configuration
- The available feature sets
What needs improvement?
- It needs more available central management.
- It could use better throughput on some of the smaller boxes for the branch offices.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
Since we are not virtual, it is a physical box. It scales well if you know what to buy from a physical box standpoint. They seem to offer something for every level.
How are customer service and technical support?
The technical support is very responsive and qualified.
Which solution did I use previously and why did I switch?
Cost and convenience are probably why we switched from our previous solution to FortiGate.
How was the initial setup?
The initial setup is straightforward, once you understand the operating system environment.
Which other solutions did I evaluate?
I was not here at the time that they were evaluating other solutions.
What other advice do I have?
I highly recommend the Fortinet product because of its implementation. It is a solid product with an easy configuration and good support.
Most important criteria when selecting a vendor:
- Experience
- Installations of similar types which met our needs
- Pricing
- Support
- Ease of implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner
We use it as an internal firewall for VLAN segmentation.
Pros and Cons
- "Layer-3 firewall and routing are the most valuable features."
- "They should improve high CPU and memory usage that occurs."
How has it helped my organization?
We have secured our LAN IP subnets with VLAN segregation.
What is most valuable?
Layer-3 firewall and routing are the most valuable features. We use it as an internal firewall for VLAN segmentation.
What needs improvement?
When we need to enable Netflow on the firewall, there is a high CPU and memory usage that occurs. They should improve that high CPU and memory usage that occurs.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
We were previously using the Check Point and Palo Alto software. The price and user-friendly GUI are the reasons that we switched to this solution.
How was the initial setup?
It is an easy setup and configuration.
What other advice do I have?
It's a user-friendly and stable firewall. You can safely use it for all small and big LAN networks.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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The easy way to migrate from one model to another is taking the config file and modify it manually, say rename port WAN to port-1 ( sometimes you need to modify the syntax of commands when moving between different versions) and upload the config back. Another method is to divided the config file to multiple sections say interfaces , NAT policies , Firewall ACLS / objects / object groups , then modify every part as required and upload them one-by-one.