I am using it as an IPS, intrusion protection system.
Technical Services Manager with 501-1,000 employees
Easy to set up, make policies; the switches automatically get policies from the firewall
Pros and Cons
- "It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
- "You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it."
- "As far as wanting more scalability or things in the network diagram, it's going to cost you."
What is our primary use case?
How has it helped my organization?
The first benefit is the cost. It is very affordable.
Also, it's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls.
What is most valuable?
It's a complete solution. You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. That's a very nice feature because with, for example, Cisco, you need to set the switch, you need to set the firewall, and you need to test it. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it. It's very easy.
In the last version of the FortiOS - the operating system of the firewall - they put a lot of new features to support communications in a firewall. Whatever the communication that you have, you can put that in the firewall, and that's great.
What needs improvement?
For me, at this time, it's very complete.
Buyer's Guide
Fortinet FortiGate
December 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
What do I think about the stability of the solution?
Stability is very good. I have no problems right now with any of my customers. I haven't had a call from a customer in about three months, other than to make new policies. That's it. They are not complaining about the Fortinet, that it is damaged or something like that.
What do I think about the scalability of the solution?
Scalability is very good. We just did a quote for a university here that has about 25,000 students, and all the solutions that we put in the RFP, they were accepted. The only thing is the cost. As far wanting more scalability or things in the network diagram, it's going to cost you.
How are customer service and support?
Technical support is very good. If you have any questions, they have a forum and, apart from the forum, depending on the FortiGate that you purchased, they have very good support from second-line engineers. Whatever your problem is, you call and at least you get a callback.
Which solution did I use previously and why did I switch?
I was using a SonicWall. The problem with SonicWall is that they were purchased by Dell, and apparently, Dell is not putting any research money into the devices. That is the reason I changed because there are a lot of new things, new generation firewall technologies and they are not using them. Also, apparently, the price is very high right now. If you compare the price with a FortiGate, which has a lot of additional features, it's not worth it.
When selecting a vendor the most important criteria are support and cost.
How was the initial setup?
Setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is good. They offer a lot of things, the most important is the support. Every time you upgrade your license, you also get insurance for the equipment. If you have any problem with equipment, they send in new equipment.
Which other solutions did I evaluate?
We did a total cost of ownership analysis against Sophos and also Palo Alto, but that was out of scope, it was too expensive. Another one was WatchGuard. When you start looking at the cost of the license for all the things that you get, Fortinet is by far the best option. The problem with the other companies is the licensing.
What other advice do I have?
I rate FortiGate a 10 because every time I need to use the support, they are there. There were times when I went to a customer to give support, I called Cisco, they pass me to Brazil, and on another call, they passed me to India. After I gave the guy in India all this information for an hour, he asked me, "What's the problem?" So there was a communication issue with them and they don't know the problems very well. With Fortinet, they are in the US, not in India.
Do a total cost of ownership analysis with all the features you are looking for and, based on that, make the purchase. Also, reviews are very important.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Superintendent, Process Automation and Safety at a pharma/biotech company with 5,001-10,000 employees
Allows for firewall rules to be programmed and named in a way that makes it readable.
Pros and Cons
- "Allows for firewall rules to be programmed and named in a way that makes it “readable”"
- "It would be nice if backups could more easily migrate between different models."
What is most valuable?
- Flexible enough to handle everything we could want
- Configuration layout is easily understandable
- Allows for firewall rules to be programmed and named in a way that makes it “readable”
- VPN support and some anti-virus protection.
What needs improvement?
It would be nice if backups could more easily migrate between different models.
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
No scalability issues, but communications is severely limited in our case by design.
Which solution did I use previously and why did I switch?
They were our first firewalls on site.
How was the initial setup?
It does require someone knowledgeable in routing, firewall rules, and these firewalls in particular. Once it is set up, they are easy to modify and maintain.
What's my experience with pricing, setup cost, and licensing?
It is difficult as an end-user to setup continuing license contracts. It is possible to do between emails and their website, but it is practically impossible to find a phone number to call anyone directly.
Which other solutions did I evaluate?
We considered SonicWall .
What other advice do I have?
It is an excellent product and works extremely well. If it is set up in a logical way, it is very easy to understand and modify. It is highly recommended to have a service “expert” familiar with these to set it up initially with customer direction.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
December 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
CEO with 51-200 employees
I've been using it for 6 years. I like the security profiles and vulnerability assessment.
Valuable Features
- Load Sharing
- VDOM
- Security Profiles
- Vulnerability Assessment
Use of Solution
6 Years
Deployment Issues
Yes, bugs.
Stability Issues
No.
Customer Service and Technical Support
Poor.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Networking and Security Engineer at a tech services company with 1-10 employees
User-friendly security solution that is very stable
Pros and Cons
- "FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
- "I would like reporting to be improved and should offer a lot more tools to monitor the products."
What is our primary use case?
We use FortiGate for controlling traffic and policies for web caching, user profiles, IPS, antivirus, etc.
What is most valuable?
FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful.
What needs improvement?
I would like reporting to be improved and should offer a lot more tools to monitor the products.
For how long have I used the solution?
My company has been using FortiGate for about four months.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
Support is very responsive and their staff is well trained.
How was the initial setup?
The initial setup was so easy! FortiGate has everything facilitated for deployment and we are able to do everything from their web interface.
What other advice do I have?
This solution has a very user-friendly interface.
I would rate this a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Director at a consultancy with 1-10 employees
Detailed reports, amazing stability, and easy implementation
Pros and Cons
- "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
- "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
What is most valuable?
Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information. Additionally, you can determine if an action has taken place such as virus scan information.
What needs improvement?
In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.
What do I think about the stability of the solution?
The stability is amazing.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 50 employees using this product in our company.
How was the initial setup?
The setup is easy.
What about the implementation team?
The solution is easy to implement, it takes approximately one day for deployment.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiGate a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Program director at a tech consulting company with 201-500 employees
Safe and stable but could be more user friendly
Pros and Cons
- "It is a safe product."
- "The solution could be more user friendly."
What is most valuable?
It is a safe product.
What needs improvement?
The solution could be more user friendly.
For how long have I used the solution?
I have been using the solution for approximately 6 years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have over 5000 users using the solution at my company.
How was the initial setup?
All the firewalls, more or less are similar, it is very easy to install this type of equipment on the premise of the customer.
What about the implementation team?
I configured the solution for my clients. We have a minimal of three technical employees doing the maintenance of the solution.
Which other solutions did I evaluate?
I think Check Point or Cisco are more user-friendly solutions.
What other advice do I have?
We do not have plans to expand usage of the product at this time.
I rate Fortinet FortiGate a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Engineer at a real estate/law firm with 1,001-5,000 employees
Their response and resolution times are good
Pros and Cons
- "Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
- "They need faster serviceability and more security features."
What is our primary use case?
It performs well.
How has it helped my organization?
We have a lot of bandwidth.
What is most valuable?
- Box stability
- Security features, like SSL scanning.
- Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.
What needs improvement?
They need faster serviceability and more security features.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It has good stability compared to its competitors.
What do I think about the scalability of the solution?
It is scalable. We are making a cost savings on the scalability.
How are customer service and technical support?
We have been using technical support. Their response and resolution times are good.
Which solution did I use previously and why did I switch?
Our previous solution had performance issues.
How was the initial setup?
The initial setup was straightforward and easy.
Which other solutions did I evaluate?
We evaluated Cyberoam and Cisco.
What other advice do I have?
Most important criteria when selecting a vendor: stability and service.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer
A solid product with an easy configuration and good support
Pros and Cons
- "The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
- "It needs more available central management."
- "It could use better throughput on some of the smaller boxes for the branch offices."
What is our primary use case?
Primary use would be firewalls for the central office as well as all our branch offices. For some branches, we use the wireless feature.
How has it helped my organization?
The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support.
What is most valuable?
- Stability
- Ease of use
- Configuration
- The available feature sets
What needs improvement?
- It needs more available central management.
- It could use better throughput on some of the smaller boxes for the branch offices.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
Since we are not virtual, it is a physical box. It scales well if you know what to buy from a physical box standpoint. They seem to offer something for every level.
How are customer service and technical support?
The technical support is very responsive and qualified.
Which solution did I use previously and why did I switch?
Cost and convenience are probably why we switched from our previous solution to FortiGate.
How was the initial setup?
The initial setup is straightforward, once you understand the operating system environment.
Which other solutions did I evaluate?
I was not here at the time that they were evaluating other solutions.
What other advice do I have?
I highly recommend the Fortinet product because of its implementation. It is a solid product with an easy configuration and good support.
Most important criteria when selecting a vendor:
- Experience
- Installations of similar types which met our needs
- Pricing
- Support
- Ease of implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
Popular Comparisons
Netgate pfSense
OPNsense
Cisco Secure Firewall
Sophos XG
Palo Alto Networks NG Firewalls
Azure Firewall
Check Point NGFW
WatchGuard Firebox
SonicWall TZ
Juniper SRX Series Firewall
Untangle NG Firewall
Fortinet FortiGate-VM
SonicWall NSa
Sophos XGS
Fortinet FortiOS
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Looking Into Implementing a Web Security Solution.
- Cyberoam or Fortinet?
- Fortinet, Palo Alto or Check Point?
- What Is The Biggest Difference Between Cisco ASA And Fortinet FortiGate?
- Cisco Firepower vs. FortiGate
- We're trying to choose between Fortinet or Checkpoint UTM firewalls. Can you help?
- What Is The Biggest Difference Between Fortinet FortiGate and Meraki MX Firewalls?
- What Is The Biggest Difference Between Fortinet FortiGate and WatchGuard XTM?
The easy way to migrate from one model to another is taking the config file and modify it manually, say rename port WAN to port-1 ( sometimes you need to modify the syntax of commands when moving between different versions) and upload the config back. Another method is to divided the config file to multiple sections say interfaces , NAT policies , Firewall ACLS / objects / object groups , then modify every part as required and upload them one-by-one.