Fortinet FortiGate Reviews

We are partners with Fortinet, so we are system integrators. We are the bridge between Fortinet and the customer.

I'm satisfied with the product more or less. If we are presenting Fortinet and proposing Palo Alto also, Fortinet is not able to develop the kinds of features available right now in the market. Even with the sandboxing feature, which is an advanced synchronized security, right now most customers are asking for a complete solution like EDR, XTR, or a kind of firewall. It should get synced, and there should be a type of URL filtering application that filters all kinds of visibility.

The feature which gives us a lot of pain is ASIC architecture. The firewall architecture is a kind of an operating system in the chip. We have our kind of base operating system in raw mode, so nobody is able to hack it out. The problem is that every time your base operating system gets an upgrade, customers need to upgrade the firewall. It means you have to replace the older firewall. That's a pain area. It should not be that kind of ASIC base. It should be based like Check Point and Palo Alto so if there is a major update coming in, they can be updated on the same firewalls.

We have been working with Fortinet for about five years.

The product is stable. Normally we are selling Fortinet for customers who have 100 or 150 users, not more than that. Over time, there is a lot of worry about insecurity. For big accounts, we are not able to satisfy the customer with the Fortinet firewall because they ask for a lot of features. Even in PLC, we have some challenges in that.

Technical support is okay.

Initial setup is easy to configure.

The price is fine. We were expecting that Fortinet would give competition to Palo Alto, but the market that we are covering with Fortinet is kind of SMB. They are compatible with Sophos, so we are not dealing with the big boxes because then there will be a requirement of big boxes. If there are more than 2,000, 5,000, or 15,000 users, we are selling for Palo Alto, but not lower than that.

I would rate this solution 6 out of 10. 

The people who are working right now as system engineers are doing a kind of formal activity with the configuration. That means they are doing the basic activation. They are not doing a lot of experiments on them, so they should go with that because Fortinet is also having sensors, which can be highlighted to the customers. 

Training should be available to the partner. The people who really implement the Fortinet firewall or Check Point or Palo Alto don't have enough knowledge about that because there is no public document or public training available.

We manage FortiGate firewalls for our customers. We are working with 100F, 100D, and 60D.

All our FortiGates are installed on-premises, but we can manage our customers' firewalls remotely.

It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc.

A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer.

Its initial setup could be simpler.

I have been using this solution for about five years.

Its stability is great. 

We have not had the necessary size to experience extendability.

They supported us in many of our projects when we needed the expertise to configure the devices properly according to the customer's specifications.

It could be simpler. Sometimes, it is very difficult. Policies tend to mix up sometimes, and it can be difficult to have clear policies for one particular thing.

We recommend this product to customers with up to 200 or 250 people. This size is considered large by Greek standards. If a customer is located in one single building or two or three buildings, and they do not have a complicated architectural infrastructure, this product is ideal for them. It is not recommended for customers with a complex infrastructure and a lot of buildings.

I would rate it a nine out of 10. It is a fantastic product. It fits the customer requirements very well, and the vendor is great. We are very pleased with it.

Fortinet FortiGate is used to secure internet gateways.

The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle.

Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor. 

I have been using Fortinet FortiGate for approximately seven years.

Fortinet FortiGate is a stable solutions. Other solutions, such as Palo Alto, Cisco, and Forcepoint are less stable.

For scalability, you must define your needs before implementing Fortinet FortiGate. You must know specifications, such as throughput, the number of sessions, and the SSL. Overall it is not scalable.

We had some simple questions for the support and they were able to respond within a few hours. I was satisfied.

I rate the support from Fortinet FortiGate a four out of five.

The initial setup is extremely simple. Customers that have never used it can manage it with ease after a few days.

Fortinet FortiGate gives you most of the features in one license.

The activation of the license and support could improve. When I order Fortinet products, I have one year to activate my license and support. If this year passed without activating this license and support, I will lose it. If I ordered three years, I will lose all of the years. I must reorder them again, which is not reasonable.  For example, if I have to activate my license in six months but didn't activate it during the six months, they should activate automatically. They should not remove the license. They should activate automatically after the grace period.

I rate Fortinet FortiGate an eight out of ten.

Fortinet FortiGate can be deployed on the cloud, hybrid, and on-premise. We use a combination of private and hybrid for the deployment.

We are using Fortinet FortiGate for parameter security, network isolation, and web filtering. 

The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good.

Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit.

I have been using Fortinet FortiGate for approximately five years.

Fortinet FortiGate is highly stable. It has high availability.

The scalability of Fortinet FortiGate is very good.

We have customers with 1,000 users using this solution and others with 100.

Engineers use this solution and all the end-users are connected to it. The whole organization is using the solution.

The technical support is very helpful. We had a very good experience with them.

The initial installation is straightforward, and the full process takes one to two days.

We have our own team that does the implementation of the solution.

The support subscription for the solution is annual. You are paying for support and there are two levels of support, professional and advanced.

I rate Fortinet FortiGate a nine out of ten.

We have been using it for our internal infrastructure, but mainly, we are providing it as a service to our customers.

In one of the use cases, a customer is using FortiGate, and they also use FortiAP. To collect the usage and monitor the traffic, they use FortiAnalyzer. So, they have FortiGate, FortiAP, and FortiAnalyzer. It is not a very big deployment. It is a midsized company with less than 50 people.

The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration.

Price, of course, can always be more competitive or better.

If a customer has a requirement for firewall, security, WiFi, and analytics, it is good if we can propose a solution from the same vendor, but we have found that no distributor in Hong Kong has sufficient knowledge to deploy Network Access Control (NAC) solutions. They have a wide range of products, but apart from the popular ones, such as a firewall or an AP,  there is not sufficient support here in Hong Kong for NAC solutions.

I have been using this solution for more than 10 years.

It is reasonably stable.

Our customers are mainly small to medium businesses. I really didn't have a chance to scale it up. We have a customer with two subsidiaries on the same floor. They are changing from traditional features to SD-WAN features. Based on what I heard from my colleagues, migration work is quite smooth, and there are no big issues.

I'm not doing hands-on work for the projects, but from my colleagues, I haven't heard of any delay or incompetency in support.

It is quite easy. The duration depends on the complexity. If you are using a firewall from one brand and WiFi from another brand, then you probably would need more time to do the setup. Overall, the saving is around 25% in terms of labor hours.

Their licensing costs are annual. The UTM feature license along with their support is called FortiCare. We include that as a part of the annual maintenance cost. Palo Alto or Juniper also have an annual subscription charge for UTM.

Price, of course, can always be more competitive, but it is not the most expensive product. The price-performance ratio is quite high for FortiGate.

I would recommend this solution to others as well as to our existing customers who are not using FortiGate. I would rate it an eight out of 10.

I am using Fortinet FortiGate as a perimeter internet firewall.

The most valuable feature is the FortiManager for centralized management.

Fortinet FortiGate could improve if it had a cloud-managed solution.

I have been using Fortinet FortiGate for approximately 10 years.

Fortinet FortiGate is approximately 80 percent stable.

The scalability of Fortinet FortiGate is good.

The technical support from Fortinet FortiGate is terrible. They can improve.

The presales, account management, and post-sales are the three worst things about Fortinet.

I have previously used other solutions such as Cisco, Check Point, and Palo Alto.

The solution I would recommend largely depends upon the environment it is being implemented. We tend to mix and match firewalls, but Check Point tends to be,  easier to manage, but more expensive. Their support is much better than Fortinet's when it comes to pre-sales and post-sales.

The price of Fortinet FortiGate is better than Cisco, Check Point, and Palo Alto. In terms of pricing, it's probably a better-priced firewall solution overall.

I rate Fortinet FortiGate an eight out of ten.

We use Fortinet FortiGate for a UPP solution. For example, DNS filtering, IPS, and VPN access.

The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment.

The management UI is more user-friendly than Cisco's solution.

Fortinet FortiGate could improve by adding FortiAnalyzer to its solution, we should not have to use another solution. FortiAnalyzer can provide more detailed information.

I hope that Fortinet FortiGate provides a software define network(SDN) solution.  and provide the interface for the user. If we have the SDN interface we can develop our system to manage Fortinet devices.

I have been using Fortinet FortiGate for approximately one year.

Fortinet FortiGate is a stable solution.

I have found Fortinet FortiGate to be scalable.

Our company is across many locations. For example, Europe, South America, America, China, Taiwan, and Asia. At this moment all of the sites are using Fortinet FortiGate. There are approximately 10,000 users that are using Fortinet FortiGate.

I have not used technical support.

I previously used Juniper. I did prefer the Juniper OS but not anymore because the Junos firewall seems not to be very stable. Since Juniper had stability issues is why we went with Fortinet FortiGate.

There is a license to use Fortinet FortiGate.

I have evaluated other solutions, such as Cisco.

I would recommend this solution to others.

I rate Fortinet FortiGate a nine out of ten.

We mainly use the solution as a firewall. 

The solution is very user-friendly.

The collection of the integration of multiple nodes makes everything very easy. The fact that you can push, directly, one element, and you can leverage the distribution of the policy very well has been great. 

Honestly, the console is done very well. It's easy to use.

From a strategic point of view, I've seen, in recent years, a big challenge from Fortinet to recover some kinds of space with respect to the other two biggest players, Check Point and Palo Alto. That has happened much more since the beginning of the next generation file. I found Fortinet recovered much market space in the last year.

I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security. Other vendors have developed some kind of specific product to protection. Containers now are very common, especially in the cloud. It's an area that needs to be addressed.

I've worked with the product for three or four years, more or less. 

The stability has been great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have more than 10,000 people o the solution. The scalability capabilities are enough. We haven't had a problem at all. 

It would be hard to rate technical support due to the fact that, up until now, we've never had to deal with them.

That said, from talking with colleagues, my understanding is that they are good, and they offer standard levels of support in line with other competitors. 

We've also used Palo Alto and Check Point.

The initial setup is straightforward, however, we have knowledgeable teams. We also use Fortinet to check the configurations and make sure everything is supported during implementation. 

It's pretty standard to deploy. We're also familiar with Palo Alto and Check Point and there is not much of a difference between the three.

We managed, with my team, the setup. We also engaged with Fortinet in terms of professional services in order to check the installation and offer some support.

That said, we have many people on our team certified with the biggest firewalls and security infrastructure vendors.

It's very difficult to discuss pricing as we have generally, in terms of pricing, at the end of the day, we have leveraged deals the existing contracts the client had in place. The client uses various technology vendors. I can't say that one is cheaper than the other. It's all in the same ballpark when you are speaking about comparable products.

We are partners with many vendors, including Fortinet.

Likely our engineers would know what version of the solution we are on. I don't follow those details. 

I'd rate the solution at a seven out of ten. It's stable, easy to set up, and easy to use. However, I have yet to see all of the features in play.