I use this product on AWS. FortiGate's VM GUI is slightly different than the hardware devices.
Pre-sales Engineer at a tech services company with 501-1,000 employees
Easy to understand licensing requirements
Pros and Cons
- "It is a one box solution, which covers most of the edge device’s requirements."
- "Easy to implement, and it is also reliable."
- "It needs to improve its ISP load balancing."
What is our primary use case?
How has it helped my organization?
It is a one box solution, which covers most of the edge device’s requirements.
What is most valuable?
I have found FortiGuard Services to be valuable.
What needs improvement?
It needs to improve its ISP load balancing.
Buyer's Guide
Fortinet FortiGate
January 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and support?
I would rate technical support as a seven out of 10.
Which solution did I use previously and why did I switch?
We had a previous solution, but switch because FortiGate is a one box solution.
How was the initial setup?
Initial setup was not complex.
What's my experience with pricing, setup cost, and licensing?
Easy to understand licensing requirements.
Which other solutions did I evaluate?
- Palo Alto Networks
- Cisco ASA
What other advice do I have?
Easy to implement, and it is also reliable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IP Core & Security Supervisor at a comms service provider
Web filtering is good but I can't allow traffic from outside to inside using a NAT pool.
What is most valuable?
- IPS
- Web filtering
How has it helped my organization?
We are making use of the VDOM feature to segregate the traffic, and apply policy to control that traffic.
What needs improvement?
This product can't show the NAT status or NAT logs.
For how long have I used the solution?
I've been using ForitGate for over two years alongside FortiManager 300D.
What was my experience with deployment of the solution?
I have an issue with NAT only, in that I can't allow traffic from outside to inside using a NAT pool.
What do I think about the stability of the solution?
There was a bug related to device stability with HA configuration. We face many attacks on the network which causes the CPU usage to become high and, with the older device, we started losing the heartbeat and control messages, causing HA split-brain and lag flapping.This issue has been fixed in the new release.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
They're good.
Technical Support:They're very good.
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
It was complex to setup.
What about the implementation team?
We used a vendor, ALU to help implement it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
January 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Network Security Engineer at a tech services company with 201-500 employees
A next-generation firewall solution that's easy to setup and use
Pros and Cons
- "Fortinet FortiGate is easy to use."
- "The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."
What is our primary use case?
I use Fortinet FortiGate mostly for security purposes.
What is most valuable?
Fortinet FortiGate is easy to use.
What needs improvement?
The sniffing packets or packet captures can be simplified and improved because it's a little confusing. The automation feature has some limitations and could be better.
For how long have I used the solution?
I've been using Fortinet FortiGate for over four years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
Fortinet FortiGate is a scalable solution.
How are customer service and technical support?
The technical support was quite good.
What about the implementation team?
I think it's very easy to implement this solution because one person can do it. There aren't too many fancy things to do. I think you can implement FortiGate in less than an hour. We implement it by ourselves. Three administrators can do it because our clients aren't big enterprises, just SMEs.
What's my experience with pricing, setup cost, and licensing?
Setup costs and pricing depends on many variables, but it's mostly affordable.
What other advice do I have?
I would recommend Fortinet FortiGate to potential users.
On a scale from one to ten, I would give Fortinet FortiGate an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Architect at Finastra
The option of using the GUI and CLI interchangeably is invaluable
What is our primary use case?
Needed to get off of EOL Cisco ASA platform and we evaluated Checkpoint, Palo Alto, and FortiGate 1500 and 3000D. We chose FortiGate, FortiAnalyzer, and FortiManager as our solution.
How has it helped my organization?
- Better visibility into traffic patterns
- Lightening fast troubleshooting and reduced management complexity overall.
What is most valuable?
- Live traffic viewer
- Packet capture, and
- The option of using GUI and CLI interchangeably.
FortiManager and FortiAnalyzer helps us manage multiply firewalls.
What needs improvement?
The speed of synchronization between FortiManager and FortiGate could be improved, but that could be because we host them in Azure.
For how long have I used the solution?
Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO with 51-200 employees
I've been using it for 6 years. I like the security profiles and vulnerability assessment.
Valuable Features
- Load Sharing
- VDOM
- Security Profiles
- Vulnerability Assessment
Use of Solution
6 Years
Deployment Issues
Yes, bugs.
Stability Issues
No.
Customer Service and Technical Support
Poor.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Scientist at Ats, iNC.
Good SSL-VPN, anti-virus, and anti-malware protection
Pros and Cons
- "SSL-VPN is very useful for us and has been very reliable."
- "The user interface could be improved to make it less confusing and easier to set up."
What is our primary use case?
FortiGate is used as the primary firewall and malware detection device for the company.
How has it helped my organization?
This solution allows solid VPN service for access from the field, and the anti-virus/anti-malware detection works well.
What is most valuable?
SSL-VPN is very useful for us and has been very reliable.
What needs improvement?
The user interface could be improved to make it less confusing and easier to set up. There are too many pull-down menus.
For how long have I used the solution?
I have been using FortiGate for five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President at a tech services company with 1-10 employees
A solution that impresses our customers and saves them money in the long run
Pros and Cons
- "This is a quality product with ok support, and it is better than the competition we've tried."
- "FortiOS is not simple."
What is our primary use case?
Our primary use for this solution is as an SMB boundary firewall, and we now use their Security Fabric.
How has it helped my organization?
This is a quality product with ok support, and it is better than the competition we've tried.
What is most valuable?
Security Fabric makes VLANs a breeze. It impresses customers, as well as saves them money over the long run when comparing apples to apples.
What needs improvement?
FortiOS is not simple. Too many people think it should be simple to use, but the complexity of the product makes that impossible.
For how long have I used the solution?
Seventeen years.
How are customer service and technical support?
The support for this solution is ok.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Security Engineer at crystal networks
Enables us to load balance more than six internet lines but they should develop better visibility, monitoring, and reporting
Pros and Cons
- "Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this."
- "The monitor and the visibility, in this proxy, is very weak."
What is our primary use case?
Our primary use case is as a firewall.
How has it helped my organization?
Customers want to load balance more than six internet lines. FortiGate is the only solution that can accomplish this.
What needs improvement?
The monitoring and the visibility, in this proxy, is very weak. I would for them to develop better visibility, monitoring, and reporting.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It's not always stable. When there's heavy traffic, we get hardware problems.
How are customer service and technical support?
Their technical support is very good.
How was the initial setup?
The configuration was very easy. I didn't have any problems with it.
It depends on the project, but I don't need a lot of resources to maintain it. One or two staff are enough to deploy and maintain it.
What about the implementation team?
I integrated it myself.
What's my experience with pricing, setup cost, and licensing?
Our licensing costs are on a yearly basis.
What other advice do I have?
I would rate it a seven out of ten. Not a ten because of the monitoring and the stability issues.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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Buyer's Guide
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