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PeerSpot user
Network & Hardware Administrator at Nile Projects & Trading Co.
Real User
Top 20
SD-WAN allows me to better manage and load balance our traffic
Pros and Cons
  • "It blocks the vulnerabilities that can negatively impact us."
  • "I would like to have logs, monitoring, and reporting for a month without extra fees."

What is our primary use case?

We use this solution for securing and controlling our company, as well as to improve VPN services.

How has it helped my organization?

This solution has helped us by controlling our incoming and outgoing traffic. It blocks the vulnerabilities that can negatively impact us.

What is most valuable?

The most valuable feature is the SD-WAN because I can manage many lines and load balance them all.

What needs improvement?

I would like to have logs, monitoring, and reporting for a month without extra fees.

Buyer's Guide
Fortinet FortiGate
March 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for more than eight years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Fortigate
PeerSpot user
Vendor
We use it as an internal firewall for VLAN segmentation.
Pros and Cons
  • "Layer-3 firewall and routing are the most valuable features."
  • "They should improve high CPU and memory usage that occurs."

How has it helped my organization?

We have secured our LAN IP subnets with VLAN segregation.

What is most valuable?

Layer-3 firewall and routing are the most valuable features. We use it as an internal firewall for VLAN segmentation.

What needs improvement?

When we need to enable Netflow on the firewall, there is a high CPU and memory usage that occurs. They should improve that high CPU and memory usage that occurs.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We were previously using the Check Point and Palo Alto software. The price and user-friendly GUI are the reasons that we switched to this solution.

How was the initial setup?

It is an easy setup and configuration.

What other advice do I have?

It's a user-friendly and stable firewall. You can safely use it for all small and big LAN networks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
March 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
reviewer1487706 - PeerSpot reviewer
Head of Technical at a tech services company with 51-200 employees
Reseller
A firewall solution that enables total integration
Pros and Cons
  • "I like how we can achieve total integration."
  • "The cloud features can be improved."

What is our primary use case?

Fortinet products are used mostly for internet firewalls. Fortinet's has a great reputation, and all our computer operators are very happy with it. When it comes to firewalls, Fortinet packages are very attractive, which also helps.

What is most valuable?

I like how we can achieve total integration.

What needs improvement?

The cloud features can be improved. The sandboxing part is only available in limited parts of the cloud. If they could expand that, customers would find it slightly better. The price can always be cheaper as well.

For how long have I used the solution?

We have been using Fortinet FortiGate for about five or six years.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable. It's a good product.

How are customer service and technical support?

Technical support was very good.

How was the initial setup?

You need some training, but it's mostly easy. It's a bit of pain, but it's not that difficult, even if you're untrained.

What about the implementation team?

This solution was deployed by a team of four engineers who work under me.

What's my experience with pricing, setup cost, and licensing?

It's expensive, but compared to the competition it's okay. Fortinet's pricing is more attractive than some of its competitors. There's also an annual support license that you can buy with it.

What other advice do I have?

On a scale from one to ten, I would give Fortinet FortiGate a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
IT Analyst at Comdados
Real User
Stable with good technical support
Pros and Cons
  • "This version is stable. I don't have any issues with this solution, in our environment, it works well."
  • "We would like to see better pricing."

What is our primary use case?

We are resellers of Fortinet FortiGate.

We use this solution locally and as a VPN.

What is most valuable?

We have a lot of experience with this solution and haven't had any issues. For repairs, the RMA process is also good.

We don't have any issues with the interface, customization, or integration. This solution works well.

What needs improvement?

We would like to see better pricing.

What do I think about the stability of the solution?

This version is stable and I don't have any issues with this solution. In our environment, it works well.

How are customer service and technical support?

Technical support is good.

What's my experience with pricing, setup cost, and licensing?

The price of the license and warranty can be better because it is very expensive.

The license renewal is very expensive.

There are no additional costs in addition to the standard license fees.

What other advice do I have?

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Program director at a tech consulting company with 201-500 employees
Real User
Safe and stable but could be more user friendly
Pros and Cons
  • "It is a safe product."
  • "The solution could be more user friendly."

What is most valuable?

It is a safe product.

What needs improvement?

The solution could be more user friendly.

For how long have I used the solution?

I have been using the solution for approximately 6 years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have over 5000 users using the solution at my company.

How was the initial setup?

All the firewalls, more or less are similar, it is very easy to install this type of equipment on the premise of the customer. 

What about the implementation team?

I configured the solution for my clients. We have a minimal of three technical employees doing the maintenance of the solution.

Which other solutions did I evaluate?

I think Check Point or Cisco are more user-friendly solutions.

What other advice do I have?

We do not have plans to expand usage of the product at this time.

I rate Fortinet FortiGate a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1457130 - PeerSpot reviewer
CIO at a manufacturing company with 201-500 employees
Real User
Scalable and stable, fair pricing, and the VPN helps us with global site connectivity
Pros and Cons
  • "I like that they have given me a solution at a fair price."
  • "The user interface could be improved."

What is our primary use case?

We are using this solution to filter communication to and from the website or our site. 

We also use it to create a VPN connection for all of our sites in the world.

What is most valuable?

I like that they have given me a solution at a fair price.

What needs improvement?

The user interface could be improved.

For how long have I used the solution?

I have been working with FortiGate for more than ten years.

What do I think about the stability of the solution?

It's a stable solution, we have not had any issues. It works.

What do I think about the scalability of the solution?

It's a scalable product. We have 600 users in our organization.

How are customer service and technical support?

We have not contacted technical support. We have been fortunate in that we did not have any issues that needed it.

How was the initial setup?

I am working as a manager, and I am not doing any of the configurations.

We only require one person for the maintenance of this solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair.

What other advice do I have?

I would recommend this solution to others who are interested in using it. That said, nothing is perfect and there is always room for improvement.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Engineer at a real estate/law firm with 1,001-5,000 employees
Consultant
Their response and resolution times are good
Pros and Cons
  • "Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
  • "They need faster serviceability and more security features."

What is our primary use case?

It performs well.

How has it helped my organization?

We have a lot of bandwidth.

What is most valuable?

  • Box stability
  • Security features, like SSL scanning. 
  • Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.

What needs improvement?

They need faster serviceability and more security features.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has good stability compared to its competitors.

What do I think about the scalability of the solution?

It is scalable. We are making a cost savings on the scalability.

How are customer service and technical support?

We have been using technical support. Their response and resolution times are good.

Which solution did I use previously and why did I switch?

Our previous solution had performance issues.

How was the initial setup?

The initial setup was straightforward and easy.

Which other solutions did I evaluate?

We evaluated Cyberoam and Cisco.

What other advice do I have?

Most important criteria when selecting a vendor: stability and service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user375528 - PeerSpot reviewer
IT NETWORK ENGINEER at a energy/utilities company with 501-1,000 employees
Vendor
The most valuable features for us are VPN, WebFilter, and Firewall.

What is most valuable?

The most valuable features for us are

  • VPN
  • WebFilter
  • Firewall

How has it helped my organization?

It's features are highly customizable. This means that when our different business groups have different needs, the implementations can be customized to meet the demands of those groups and needs.

What needs improvement?

I'd like to see an improvement in the Bandwidth Management and Traffic limit control.

Also, the licenses are expensive, turning off some users.

For how long have I used the solution?

We've used all units for five years, except the FortiGate 200D which has been in use for one year. Alongside FortiGate, we also have FortiAnalyzer 1000B and the FortiManager 200D.

What was my experience with deployment of the solution?

There have been no issues with the deployment.

What do I think about the stability of the solution?

There have been no stability issues.

What do I think about the scalability of the solution?

It has not been a problem to scale it.

How are customer service and technical support?

Customer Service:

Customer service is very good.

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

I depend on different products from different vendors depending on the required function.

How was the initial setup?

The initial setup is simple in the CLI or Web GUI.

What about the implementation team?

An in-house network engineer implemented it using the best practice recommendations from the vendor.

What's my experience with pricing, setup cost, and licensing?

The appliances and licenses are expensive, and I know some people use other vendors because of this.

What other advice do I have?

You should know the customization you want from the beginning, and plan your requirements appropriately.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

How would the improvements within bandwidth management impact your User Experience/productivity?

Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.