- High Availability clustering
- SNAT/DNAT
- Policies section view
- Virtual Domains
- Logging and Reporting
- IPS
IP Senior Engineer at a comms service provider with 501-1,000 employees
It offers stability, scalability and plenty of security features. Enjoy fast and effective troubleshooting as everything is organized in a very understandable way.
What is most valuable?
How has it helped my organization?
It has made our daily operations easier, as well as adding security, and stability to them. Adding or removing security policies is simplified through its web interface, or CLI. Additionally, troubleshooting is fast and effective, as everything is organized in a very understandable way.
What needs improvement?
Its web interface needs to be more stable, and more functional, through the variety of browsers. Additionally a nice add-on would be a “diagnostic sniffer” capability in the web interface.
For how long have I used the solution?
I've used it for six years.
Buyer's Guide
Fortinet FortiGate
January 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What was my experience with deployment of the solution?
With different browsers, the web interface crashes. On newer versions of Fortios the problem has been minimized.
What do I think about the stability of the solution?
Not at all, it is as stable as it should be.
What do I think about the scalability of the solution?
I believe that it is a little complex adding new firewalls in an existing cluster.
How are customer service and support?
Customer Service:
8/10.
Technical Support:9/10.
Which solution did I use previously and why did I switch?
We are using different firewall solutions, in parallel with the Fortigate ones.
How was the initial setup?
It was straightforward. Taking control of the device for first time is easy, and the cookbook manual is very helpful.
What about the implementation team?
A vendor team offered five day training but the implementation was in-house.
Which other solutions did I evaluate?
We evaluated other solutions, but I was not responsible for taking the final decision.
What other advice do I have?
Throughout the last six years we have been using Fortigate firewalls, and the experience we gained is only positive. These devices are easy to manage, operate and troubleshoot any issues that might rise. The use of virtual domains has added more security presence by only having one physical device, and it’s easy to create them. Also, by enabling other security features on the VDoms, the physical performance will not be affected.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Telecommunications Engineer at a university with 1,001-5,000 employees
Good network protection and configuration that is easy to set up and quick to deploy
Pros and Cons
- "The most valuable features are the policies, filtering, and configuration."
- "Technical support is good but the response time could be faster."
What is our primary use case?
We are using this solution to protect our network on every site. We are using it as a Network Firewall.
What is most valuable?
The most valuable features are the policies, filtering, and configuration.
What needs improvement?
Technical support is good but the response time could be faster.
When it's overloaded, it works slower and overheats.
The data analysis could be improved.
For how long have I used the solution?
I have been using Fortinet FortiGate for 15 years.
We are using the 100 models.
What do I think about the stability of the solution?
This solution is pretty stable.
What do I think about the scalability of the solution?
It's a scalable solution. I would rate it a seven out of ten.
We have 2,500 users in our organization.
How are customer service and technical support?
Technical support is good. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
We have also used Huawei.
How was the initial setup?
The initial setup is straightforward. It's pretty easy.
At the very most, it takes a day to deploy.
What other advice do I have?
Before deciding to install this solution, be sure to conduct an analysis of your environment. You may need a larger one or this may be too big for their needs.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
January 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Director/Owner at Miodesk
Easy to use, well-priced, and scales to our requirements
Pros and Cons
- "The most valuable feature is the ease of use."
- "In the future, I would like to see improvements made to cloud-based management."
What is our primary use case?
We use this firewall as part of our security solution.
What is most valuable?
The most valuable feature is the ease of use. It's very simple and this is one of its advantages.
What needs improvement?
I would like to see the product updated more frequently.
In the future, I would like to see improvements made to cloud-based management. They already have some features for this, but it's very basic.
For how long have I used the solution?
I have been using Fortinet FortiGate for 15 years.
What do I think about the stability of the solution?
Stability-wise, this is a good solution.
What do I think about the scalability of the solution?
Scalability is good, we have about 5,000 users.
How are customer service and technical support?
I have never used technical support from the vendor.
What about the implementation team?
We have an internal team for deployment, maintenance, and support.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate is good.
What other advice do I have?
My advice for anybody who is implementing FortiGate that it is a great product and easy to use, but be careful which firmware you use.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Specialist 3 at a financial services firm with 51-200 employees
Enables us to to set up remote systems and has good stability
Pros and Cons
- "The ability to set up remote systems is the most valuable feature."
- "They should improve the interface to make it more user-friendly."
What is our primary use case?
We use this solution as our firewall.
How has it helped my organization?
We have branches that we use for the net clients to VPN back into our network.
What is most valuable?
The ability to set up remote systems is the most valuable feature.
What needs improvement?
They should improve the interface to make it more user-friendly.
I would like to see some sort of reporting if there was an issue with the connecting network sources or connections.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's definitely stable. We haven't had any issues with it.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. We have just over 100 users using this solution.
How was the initial setup?
The initial setup was complex. The user interface was a little bit difficult so it made actually setting it up a little bit complicated. The deployment took a week to roll out four branches.
What about the implementation team?
We used an integrator for the deployment and had a good experience with them. They made it easier to get everything set up.
What's my experience with pricing, setup cost, and licensing?
There are no additional costs aside for the standard licensing fees.
What other advice do I have?
FortiGate is very good if you're thinking of expanding where you have remote offices, then it's a good solution.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a comms service provider with 1,001-5,000 employees
Valuable option for security although unstable at times
Pros and Cons
- "It has improved our security capabilities."
- "There were quite a few problems with the stability of the system."
How has it helped my organization?
It has improved our security capabilities.
What is most valuable?
We find the most valuable aspect of this solution is the price. It is affordable and cheaper than other firewalls.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
There were quite a few problems with the stability of the system but now it's working fine. I think it had to do with the complex environment, not because of the product itself.
What's my experience with pricing, setup cost, and licensing?
It is an inexpensive solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Tech Manager at Global tec
It is a reasonably priced solution for this type of product. It enables productivity of our organization to go smoothly.
Pros and Cons
- "It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware."
- "I think the only issue that needs improvement is the interface."
What is our primary use case?
We primarily use this for the Security Fabric feature. It works together with other Fortinet products like FortiWeb and FortiMail, as well as with Amazon products. There is a lot of integration.
How has it helped my organization?
It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware.
What needs improvement?
I think the only issue that needs improvement is the interface.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is a very stable product.
What do I think about the scalability of the solution?
Sometimes the solution is not scalable.
How is customer service and technical support?
Our experience with technical support has been very positive.
How was the initial setup?
It was very straightforward an easy for us to initially install.
What about the implementation team?
We always consider:
- Price
- Product success
What's my experience with pricing, setup cost, and licensing?
The price, in comparison to other products is very cheap.
Which other solutions did I evaluate?
Other products considered were Sophos and CiscoMaraki.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
Customer Support engineer at a healthcare company with 51-200 employees
It helps to come up with the requirements of proxy servers, but it does not have that much troubleshooting & network testing features.
What is most valuable?
The key features of this product are:
- Network security
- UTM Features
- Configuration and ease of deployment.
- IP/User/Device Mac ID/Device Type based policy configuration
- Traffic shaping
- Load balancing
- Ease of VPN configurations
- Explicit proxy
- Link segregation
- Application signatures
- Network object based HTTPS/SSL inspection etc.
How has it helped my organization?
In many organizations it helps to come up with the requirements of proxy servers, defining network traffic and the amount of bandwidth for any network object or specified user(s). It has also provided us with security compatibility with other network devices such as IP cameras, the video conferencing system, VOIP phones. It also logs & reports on individual users network activities.
What needs improvement?
The FortiGate series does not have that much troubleshooting & network testing features in its GUI, hence we’ll definitely be looking for some add-on features in near future.
For how long have I used the solution?
I have been using this solution for the past year.
What was my experience with deployment of the solution?
No issues yet.
What do I think about the stability of the solution?
No issues yet.
What do I think about the scalability of the solution?
For massive logs & reports (over a month) we have to go for a separate logging & reporting device i.e. FortiAnalyzer/FortiCloud, as this is not available in Fortigate itself.
How are customer service and technical support?
Customer Service:
7/10.
Technical Support:8/10.
Which solution did I use previously and why did I switch?
We started with FortiGate itself.
How was the initial setup?
This product has a setup wizard (FortiExplorer) for the initial configuration, while the physical connectivity is done via a USB cable which is very easy to use.
What about the implementation team?
We implemented the solution ourselves.
What was our ROI?
It is value for money product as we’ve purchased it with Fortinet's three-year warranty package.
Which other solutions did I evaluate?
We have evaluated Dell’s Sonicwall & Cyberoam.
What other advice do I have?
Analyze your needs first before implementing this product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Dono at a tech consulting company
The projects' initial costs were high but right now we can do most things, and the only costs now are the annual license fees.
What is most valuable?
- Active Directory integration
- QOS
- Balance/Fail-over
- Web filtering and protection with AV engine
- WiFi network for visitors isolated from our corporate WiFi network using only one unit
How has it helped my organization?
After the implementation we stopped internet disruptions and abuse by users.
What needs improvement?
Everything needs to be improved, but they have improvements with each new version.
For how long have I used the solution?
We've been using Fortinet products since 2009. Alongside FortiGate. we also use FortiAnalyzer 10C and FortiWiFi 40C & 50B.
What was my experience with deployment of the solution?
Yes, a misunderstanding of the environment and misconfiguration of the unit. After reviewing it all, everything has been working fine for years.
What do I think about the stability of the solution?
It works as defined and expected.
What do I think about the scalability of the solution?
We have the ability to expand our units and there have been no issues so far.
How are customer service and technical support?
Customer Service:
It's the best I have experienced.
Technical Support:It's the best I have experienced.
Which solution did I use previously and why did I switch?
Previously, we used Linux distributions, and we changed due to its limitations and our company expansion.
How was the initial setup?
It's straightforward. You just need to understand the concept, and how to apply it.
What about the implementation team?
We used an external company and they had a good amount of knowledge.
What was our ROI?
We have never stopped to calculate it, but we cannot describe how good we feel since we no longer face issues with the internet.
What's my experience with pricing, setup cost, and licensing?
The projects' initial costs were high but right now we can do most things, and the only costs now are the annual license fees.
Which other solutions did I evaluate?
We also looked at BlueCoat.
What other advice do I have?
Feel free to ask me questions about Fortinet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: January 2025
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