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Real User
Top 10
User-friendly, powerful, and has useful training certifications available
Pros and Cons
  • "I love the interface."
  • "The reporting was limited."

What is our primary use case?

I rent spaces for the company. I provide the services for the internet for that company, something like coworking. I need to create policies to prevent intrusions on my clients. I create the policies for each client, and I select the company and create the policy with the specific needs. After that, I apply it for the WLAN for that client. That way, I prevent intrusions on the network.

What is most valuable?

It meets my needs.

The product is very user-friendly.

It is quite scalable. 

I love the interface.

The power is great.

I have a limited embedded team in IT. I have one man on the team for 1,000 users. And this person can manage all the infrastructure due to the fact that the console is very easy, and the people are very happy with the results pertaining to that interface. 

Also, I have created VPNs for all my users to work from their homes. 

What needs improvement?

It is very complex. 

There are a variety of improvements that can be made. 

The reporting was limited. I had to use FortiAnalyzer to obtain a complete solution. The reports are very limited with the solution, basically. Once you implement FortiAnalyzer, you can create very, very detailed reports for all the networks.

For how long have I used the solution?

I've been using the solution for two years now. 

Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
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What do I think about the scalability of the solution?

The solution scales well. It's not an issue at all if you need to expand. 

How are customer service and support?

Technical support is good. I have additional support from my provider. My provider is a Platinum partner, and half of the technicians have Level 7 or 8 in Fortinet certifications. 

Which solution did I use previously and why did I switch?

In the past, I was working with Cisco and Aruba, however, this was more power and the cost was great.

How was the initial setup?

The setup is a bit complex. However, I only need three weeks to create the machines' settings.

What's my experience with pricing, setup cost, and licensing?

For two firewalls with IPS and two access points, FortiAnalyzer, with maybe ten switches, we pay maybe $4,000 a year.

We don't pay any additional costs.

What other advice do I have?

I use a lot of Fortinet devices. 

I'm a customer and end-user. 

I'd rate the solution ten out of ten. 

Everything is good. The support is very, very expert. When you need help, all the people are ready to assist - and that is great. Only I recommended new users to take maybe the certification basics, NSE 1, NSE 2. It's free in the academy for Fortinet. Most problems you can fix with that information and that education, so it's very helpful to be knowledgable.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Quality Trainer at MOH
Real User
Stable, good local support, but security features lacking
Pros and Cons
  • "The Fortinet FortiGate local partners were good. I did not have direct contact with Fortinet support."
  • "Fortinet FortiGate needs to improve the protection, it did not prevent us from being attacked. Additionally, Fortinet FortiGate could provide more features for WAF devices. I should not have to purchase two solutions, it would be a benefit to combine these features into one solution."

What is our primary use case?

We are using Fortinet FortiGate as a central firewall for our ministry, but nowadays we are preparing to join every site we have to our main data center. Fortinet FortiGate firewall will not satisfy our needs.

What needs improvement?

Fortinet FortiGate needs to improve the protection, it did not prevent us from being attacked. Additionally, Fortinet FortiGate could provide more features for WAF devices. I should not have to purchase two solutions, it would be a benefit to combine these features into one solution.

The main challenge to IT is hacking, and damaging the network software. Anything that can make a threat to our servers,  accounts, VC, from an email or internet connection. We need all companies to make investments to improve the facilities of these devices in order to provide a one-package solution to protect our servers, and systems from any hacking, ransomware, virus, any command, or any other threats. They need to improve all the security features.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately two years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution. The main risk was the devices and systems that the end-users are using, whether inside or outside the network. The VC was not secure enough. This causes some threats to our headquarters servers.

What do I think about the scalability of the solution?

Fortinet FortiGate has limited scalability capabilities. You can't expand these devices. For example, if I was to go from 150 users to approximately 5,000, the CBU capability of the device would not suffice.

How are customer service and support?

The Fortinet FortiGate local partners were good. I did not have direct contact with Fortinet support.

How was the initial setup?

The initial setup of Fortinet FortiGate was very complex because our connection to other sites that were using different network topology and ISP providers. We have faced a very complex situation. The company takes approximately three to four months in order to make our system stable. Nowadays, we are going to make our provider and network with one subnet to make it easier to maintain, manage, and monitor any attack and threats from any device anywhere. This will allow us to access devices, ports, and switches to be able to take the right action.

Our network was very complicated and we are using different operating systems, databases, applications, and video.

What about the implementation team?

We used Fortinet's local partners that helped maintain our financial and management systems.

We have one to two people that do the maintenance of Fortinet FortiGate.

What was our ROI?

I have not seen a return on investment using Fortinet FortiGate.

What's my experience with pricing, setup cost, and licensing?

We have the full version of Fortinet FortiGate and we are on a three-year contract with a commitment of five years.

What other advice do I have?

We will be replacing two of our Fortinet FortiGate devices and will move to a solution with better specifications.

I rate Fortinet FortiGate a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,008 professionals have used our research since 2012.
IT Manager at SICOM LTD
Real User
Good pricing, scalable, and helpful for controlling the traffic
Pros and Cons
  • "We were looking for the VPN feature and controlling the inflow and outflow of all the traffic within the site and across the sites. We are also using it for the VPN and VLANs."
  • "It can be a little bit more user-friendly in terms of policy definition and implementation. It seems a little bit complicated, and it could be simplified."

What is our primary use case?

It controls the inflow and outflow of all the communication between different sites and so on. 

We are using its latest version.

What is most valuable?

We were looking for the VPN feature and controlling the inflow and outflow of all the traffic within the site and across the sites. We are also using it for the VPN and VLANs.

What needs improvement?

It can be a little bit more user-friendly in terms of policy definition and implementation. It seems a little bit complicated, and it could be simplified.

When there is a change in the IP address from the ISP, there is some disruption in the service. So, we try to do it when we have the least number of people working, which means very late at night. So, for the time being, it is working fine.

For how long have I used the solution?

We have been using this solution for nearly a year.

What do I think about the stability of the solution?

Apart from the disruption in the service because of the IP address change, it has been quite stable.

What do I think about the scalability of the solution?

We are implementing it phase by phase. Initially, we had one VLAN, and then we added more. So, it is quite scalable, and we haven't had issues with it so far. It has been recommended by the vendor that the model that we have would meet our requirements for the time being. In two or three years, depending on how we expand and how many more resources are required, we might have to look at another version of the device.

How was the initial setup?

It was the vendor who did the initial setup. It was done within the time range that was allocated for the setup. My guess is that it was straightforward.

We are still in the process of implementing the solution. The commissioning has not yet been done. What we had previously is now changed to a new solution and a new way of doing things, and this is still in the implementation phase. Our implementation is being done phase-wise. We do things and tune it until we are happy with it, and then we go to the next phase. So far, it's working fine. 

What about the implementation team?

We have a relationship with the vendor. We discussed what we wanted to do and finally, we selected the product, and after that, it was installed and configured on our premises. 

We have a small team of three or four people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Its pricing is fine. It is on a yearly basis. Other than the licensing fee, there is no extra fee.

What other advice do I have?

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Luis Teran - PeerSpot reviewer
Engineer at Cyber Sea
Real User
Is affordable and easy to deploy, and has good license management features
Pros and Cons
  • "The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
  • "The firmware needs improvement because there are bugs when a new release comes through. Sometimes, the configuration changes, and it's a bit harder to see where the fail is. The first time that you have the firmware, it tends to have some issues, and it's better to wait a bit to update the equipment."

What is our primary use case?

The use case for this product has to do with security and visibility. When you are inside the business and when there are different departments and branches, it is used for the visibility of some packets. It can also be used for SSL inspections, to check if the SSL is right and that it is not phishing.

What is most valuable?

The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE.

The simplicity of the deployment and the digitization of risk are other valuable features that Fortinet provides.

The cost is low.

What needs improvement?

The firmware needs improvement because there are bugs when a new release comes through. Sometimes, the configuration changes, and it's a bit harder to see where the fail is. The first time that you have the firmware, it tends to have some issues, and it's better to wait a bit to update the equipment.

All the development of the firmware should be fixed before the update at the page level.

API tokens need to be improved, particularly with regard to integration with other cloud solutions. In other words, proxy flow and API integration need improvement.

For how long have I used the solution?

.

What do I think about the stability of the solution?

I haven't had any problem with the stability of the product.

What do I think about the scalability of the solution?

The scalability is good. You can merge other Fortinet products well with this solution.

How are customer service and support?

Technical support has been good.

How was the initial setup?

The initial setup is easy.

The deployment and maintenance can be done by one person.

What about the implementation team?

I did it myself. To create all the policies and configurations needed by the customers, it usually takes me two days or a week at the most if the project is harder.

What's my experience with pricing, setup cost, and licensing?

The price is really low. It's cheap in comparison to the cost of Cisco or CheckPoint, for example.

What other advice do I have?

If you want to get this product, first you must evaluate the number of people who will use it, and then choose the product that will best fit your needs.

I would rate this solution at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AMITKUSHWAHA - PeerSpot reviewer
Optical Fiber Splicer at Tachyon Broadband
Real User
Reliable and easy to set up with good security features
Pros and Cons
  • "The product is scalable."
  • "There could be more modifications."

What is our primary use case?

We primarily use the solution for security purposes. 

What is most valuable?

Some security features are used for side blocking and antivirus and application control and bandwidth control. These are important for us.

The initial setup is straightforward. 

It's a reliable tool.

The product is scalable. 

What needs improvement?

There could be more modifications. Some features are enabled, however, compared to Fortinet, some features are not easy. 

Sometimes the dashboard does not open properly. When we add more options, SD-WAN features, and user control features, the opening is very slow. It does not sync properly.

For how long have I used the solution?

We've used the solution for one or two years. 

What do I think about the stability of the solution?

The solution is stable and quite reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. There is no hardware. There are many clients and we have not had any complaints so far in regard to the product.

How are customer service and support?

Technical support is good, however, they do not respond quickly. They respond late. When we log the case, there's no priority with service. You can't get a response, for example, within an hour or two unless you have priority. Cisco, in contrast, divides its services into P1, P2, or P3. That way, if something is recognized as a P1, they get help much faster. 

Which solution did I use previously and why did I switch?

I also work with Cisco. I'm also aware of Palo Alto as an option. 

How was the initial setup?

The initial setup is straightforward and not complex. It's easy compared to Palo Alto and a few others.

Our deployment of Fortinet FortiGate took two years.

What about the implementation team?

We are resellers. We are able to handle the setup and deployment.

What other advice do I have?

We are resellers. 

The Fortinet 201 and 900 series are very good.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MdZaman - PeerSpot reviewer
IT manager at a agriculture with 10,001+ employees
Real User
Top 5
Reliable with good manageability and a straightforward setup process
Pros and Cons
  • "We have found the product to be scalable."
  • "The product needs to drastically improve its reporting capability."

What is our primary use case?

We are primarily using the solution as a hosted gateway.

What is most valuable?

The solution is stable and reliable. The performance has been good.

We have found the product to be scalable. 

The manageability has been excellent so far. 

The initial setup is pretty simple and straightforward. 

What needs improvement?

The product needs to drastically improve its reporting capability. Right now, that is what is lacking. They need to offer monitoring dashboards.

The product should be more user-friendly and attractive. The interface doesn't look as nice as it could. 

For how long have I used the solution?

I've just used the solution for a few months. 

What do I think about the stability of the solution?

The performance has been great. it's stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand, it can do so.

We have 80 to 100 people on the solution currently. 

How are customer service and support?

Technical support is great. It's already pretty fast. 

Which solution did I use previously and why did I switch?

We did not use a different solution previously.

How was the initial setup?

The implementation process is easy. It's not overly difficult. 

The last time we set it up, it took a maximum of 45 minutes to one hour to deploy - apart from the racking. When it is on-prem and I install it in the rack, it’s powered on, then the configuration takes a maximum of 45 minutes.

We only needed one technical person to manage the deployment. 

What about the implementation team?

We have a consultant that helps us with setting up the solution. Actually, we have the managed service with them as well.

What's my experience with pricing, setup cost, and licensing?

We have a three-year licensing agreement with FortiGate. 

What other advice do I have?

I would rate the solution a nine out of ten.

I'd advise potential new users that, if they want to use it, they need to plan and design their business case, including what things they want to use and how to publish their application securely. If they can plan ahead, then they will be successful during deployment.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Engineer at Vernity
Real User
Flexible, integrates well, and offers good technical support
Pros and Cons
  • "It's an easy solution to set up."
  • "The stability could be a bit better."

What is our primary use case?

The solution is mostly used for the connection with VPN clients. We use the solution for network security and network segmentation.

What is most valuable?

It's a flexible solution. The security that it's providing is a valuable aspect of the product.

FortiGate integrates well with other equipment such as FortiSwitch, FortiIB, and more, and delivers one pane of glass for the management of those devices. 

It's an easy solution to set up.

Technical support has been good.

What needs improvement?

The configuration option availability is not 100% from the website of the FortiGate web management site. When we log on to the web interface on FortiGate, we do not have everything under this web solution. If we need some specific configuration or need to do some specific configuration, we need to do additional things on the CLI. 

The stability could be a bit better.

For how long have I used the solution?

I've used the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of stability, there are some areas in which they need to improve. There are different versions and we understand from past implementations which will work best according to our client's needs. The wrong one may not be as stable as they would like. 

What do I think about the scalability of the solution?

Some clients may increase usage in the future. FortiGate is fast becoming a very popular solution and its use will likely grow in general. 

How are customer service and support?

In general, technical support is helpful. We are quite happy with the level of support on offer.

How was the initial setup?

The solution's initial setup is pretty simple and straightforward. It's not overly complex or difficult. 

The length of time it takes to deploy really depends on the size of the project. 

While we do assist the client with the implementation, they tend to handle the maintenance on their end. 

What about the implementation team?

Typically we, as integrators, will assist the client with the initial setup. 

What's my experience with pricing, setup cost, and licensing?

The overall costs are pretty typical. It's not overly cheap or overly expensive. 

What other advice do I have?

I work as an integrator and maybe 60% of my work is around FortiGate. My company is a Fortinet partner and integrator.

If companies are thinking about the security of their network, they should consider FortiGate as a gate to the internet. I would highly recommend it to others. 

For small or mid-size businesses, I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Charbel Hajj - PeerSpot reviewer
Senior Supervisor at MEPEQ
Real User
Robust, easy to use, and has excellent technical support that is quite responsive
Pros and Cons
  • "The performance is good."
  • "I would like to see better pricing in the next release, as well as a simplification of the installation."

What is our primary use case?

Fortinet FortiGate is a firewall that protects all network data. We use it as our primary firewall in the office.

What is most valuable?

The performance is good.

It is easy to use.

What needs improvement?

I would like to see better pricing in the next release, as well as a simplification of the installation.

For how long have I used the solution?

I have been working with Fortinet FortiGate for six years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable product.

In our company, it is the main gateway for the internet, and we have less than 100 users.

Deployment is faster per user. Each one has a laptop or a PC, as well as a mobile phone, so we have less than 100 devices per user, but with mobile phones and Internet access, that number can rise to more than 100.

How are customer service and support?

I have contacted technical support many times, they are very important and they are very good. They follow up on all of the cases that we have opened.

The response time is great.

They also always have an updated version of the firmware.

Which solution did I use previously and why did I switch?

I now have UniFi Switches for our WiFi access point. We began using UniFi to replace Cisco Linksys Ethernet switches.

I am also working with QNAPS for network connections.

For virtual meetings, we use Google Meet. Some of our customers use Webex but we mainly work with Google Meet.

In our company, we have Kaspersky, as well as Fortinet.

How was the initial setup?

It's not straightforward. You must have at least the knowledge and the settings. It's not that simple.

The length of time it takes to install is determined by the configuration you have inside. It could take anywhere from 30 minutes to three hours.

In our company, I am responsible for the solution's maintenance and deployment.

What about the implementation team?

We had the assistance of a consultant at first.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

It would be better if it could be made a little less expensive. 

It will be more expensive for the first year, then it will gradually decrease by a certain amount per year or something along those lines.

We have the full license that included all of the features and support.

Aside from the licensing fees, there are no other costs.

What other advice do I have?

I would rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.