We primarily use this for the Security Fabric feature. It works together with other Fortinet products like FortiWeb and FortiMail, as well as with Amazon products. There is a lot of integration.
Tech Manager at Global tec
It is a reasonably priced solution for this type of product. It enables productivity of our organization to go smoothly.
Pros and Cons
- "It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware."
- "I think the only issue that needs improvement is the interface."
What is our primary use case?
How has it helped my organization?
It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware.
What needs improvement?
I think the only issue that needs improvement is the interface.
For how long have I used the solution?
More than five years.
Buyer's Guide
Fortinet FortiGate
April 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a very stable product.
What do I think about the scalability of the solution?
Sometimes the solution is not scalable.
How are customer service and support?
Our experience with technical support has been very positive.
How was the initial setup?
It was very straightforward an easy for us to initially install.
What about the implementation team?
We always consider:
- Price
- Product success
What's my experience with pricing, setup cost, and licensing?
The price, in comparison to other products is very cheap.
Which other solutions did I evaluate?
Other products considered were Sophos and CiscoMaraki.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.

Customer Support engineer at a healthcare company with 51-200 employees
It helps to come up with the requirements of proxy servers, but it does not have that much troubleshooting & network testing features.
What is most valuable?
The key features of this product are:
- Network security
- UTM Features
- Configuration and ease of deployment.
- IP/User/Device Mac ID/Device Type based policy configuration
- Traffic shaping
- Load balancing
- Ease of VPN configurations
- Explicit proxy
- Link segregation
- Application signatures
- Network object based HTTPS/SSL inspection etc.
How has it helped my organization?
In many organizations it helps to come up with the requirements of proxy servers, defining network traffic and the amount of bandwidth for any network object or specified user(s). It has also provided us with security compatibility with other network devices such as IP cameras, the video conferencing system, VOIP phones. It also logs & reports on individual users network activities.
What needs improvement?
The FortiGate series does not have that much troubleshooting & network testing features in its GUI, hence we’ll definitely be looking for some add-on features in near future.
For how long have I used the solution?
I have been using this solution for the past year.
What was my experience with deployment of the solution?
No issues yet.
What do I think about the stability of the solution?
No issues yet.
What do I think about the scalability of the solution?
For massive logs & reports (over a month) we have to go for a separate logging & reporting device i.e. FortiAnalyzer/FortiCloud, as this is not available in Fortigate itself.
How are customer service and technical support?
Customer Service:
7/10.
Technical Support:8/10.
Which solution did I use previously and why did I switch?
We started with FortiGate itself.
How was the initial setup?
This product has a setup wizard (FortiExplorer) for the initial configuration, while the physical connectivity is done via a USB cable which is very easy to use.
What about the implementation team?
We implemented the solution ourselves.
What was our ROI?
It is value for money product as we’ve purchased it with Fortinet's three-year warranty package.
Which other solutions did I evaluate?
We have evaluated Dell’s Sonicwall & Cyberoam.
What other advice do I have?
Analyze your needs first before implementing this product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
April 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
Dono at a tech consulting company
The projects' initial costs were high but right now we can do most things, and the only costs now are the annual license fees.
What is most valuable?
- Active Directory integration
- QOS
- Balance/Fail-over
- Web filtering and protection with AV engine
- WiFi network for visitors isolated from our corporate WiFi network using only one unit
How has it helped my organization?
After the implementation we stopped internet disruptions and abuse by users.
What needs improvement?
Everything needs to be improved, but they have improvements with each new version.
For how long have I used the solution?
We've been using Fortinet products since 2009. Alongside FortiGate. we also use FortiAnalyzer 10C and FortiWiFi 40C & 50B.
What was my experience with deployment of the solution?
Yes, a misunderstanding of the environment and misconfiguration of the unit. After reviewing it all, everything has been working fine for years.
What do I think about the stability of the solution?
It works as defined and expected.
What do I think about the scalability of the solution?
We have the ability to expand our units and there have been no issues so far.
How are customer service and technical support?
Customer Service:
It's the best I have experienced.
Technical Support:It's the best I have experienced.
Which solution did I use previously and why did I switch?
Previously, we used Linux distributions, and we changed due to its limitations and our company expansion.
How was the initial setup?
It's straightforward. You just need to understand the concept, and how to apply it.
What about the implementation team?
We used an external company and they had a good amount of knowledge.
What was our ROI?
We have never stopped to calculate it, but we cannot describe how good we feel since we no longer face issues with the internet.
What's my experience with pricing, setup cost, and licensing?
The projects' initial costs were high but right now we can do most things, and the only costs now are the annual license fees.
Which other solutions did I evaluate?
We also looked at BlueCoat.
What other advice do I have?
Feel free to ask me questions about Fortinet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Support Analyst at a non-tech company with 501-1,000 employees
Cisco's license is more expensive than Fortinet - that was the tipping point for why we changed to Fortinet.
What is most valuable?
The two most valuable features are VPN and firewalling.
How has it helped my organization?
Fortigate 300c is a very robust product, unlike Cisco ASA Firewall, you have already the web gui interface inside the device. Although they the same concept. Fortigate 300c has one of the easiest gui configuration compared to ASA Firewall, where you can lose your way.
For how long have I used the solution?
I have been using the solution for 2 years. It has served as an SSL VPN server.
What was my experience with deployment of the solution?
So far, I haven't encountered any issues and that was the first time I implemented it. I just followed some concepts with Cisco ASA firewall and 2 hours later I finished configuring SSL VPN with 3 different capabilities.
What do I think about the stability of the solution?
None so far.
What do I think about the scalability of the solution?
None so far, well it depends with license of the vpn. You need to purchase it and discuss it with the vendor.
Which solution did I use previously and why did I switch?
Before I was to implement ASA for SSL VPN, it was already working. My boss told me that we would be implementing Fortigate instead. He told me that Cisco's license is more expensive than Fortinet so I think that was the tipping point for why we changed to Fortinet.
How was the initial setup?
Yes it was, when you plug-in to the Fortigate Manager there is this wizard that will guide you to making it work basically, and that was it.Afterwards you can add your additional features as your company needs. The initial setup took me just 10 or 15 minutes.
What about the implementation team?
Through a vendor team. On a scale of 1 to 10, I would rate them 8. The representative from the vendor seems to know the basics of the product but when it comes to troubleshooting he seems to lack information. He had to come back the other day just to provide a solution for a specific issue.
Which other solutions did I evaluate?
We only evaluated two, Cisco and Fortinet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a tech services company with 11-50 employees
Plenty of features, good quality hardware, and reliable
Pros and Cons
- "There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
- "The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."
What is our primary use case?
The solution is recommended for medium-sized and enterprise businesses that want their sensitive information secured.
What is most valuable?
There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites.
What needs improvement?
The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices.
For how long have I used the solution?
I have been using the solution for approximately four years.
What do I think about the stability of the solution?
The solution is very reliable.
What do I think about the scalability of the solution?
My colleagues have easily switched licenses and features for the device. There was not any complication, it was really intuitive.
How are customer service and technical support?
Technical support agents are really responsive. They are a small company, but they are providing high-quality technical support every time we contact them.
How was the initial setup?
The initial set up is complicated.
What's my experience with pricing, setup cost, and licensing?
The price for the device and software is high. However, the solution is of good quality and has a lot of features. Licensing is on a yearly basis, it can also be purchased for a couple of years ahead. For example, for a single year or three years. If you purchase a license for a longer period you receive a discount or some type of credit.
What other advice do I have?
We are recommending this solution to help increase the possibilities of securing internal systems of companies against intrusions.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at LinkTech
Improves internet speed and improves network security
Pros and Cons
- "The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications."
- "The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing."
What is our primary use case?
We are a reseller of Fortinet products. We use FortiGate for Intrusion Prevention System (IPS) support. This is the most important reason that we use Fortinet FortiGate.
How has it helped my organization?
We required our network to be more secure. We also use FortiGate for improving the speed of the internet because the network here does not perform as we would like it to.
What is most valuable?
The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications.
What needs improvement?
The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing.
The network routing with Fortinet FortiGate can be an issue, but it generally depends on the size of the company.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
FortiGate is a wonderful appliance.
What do I think about the scalability of the solution?
We have knowledge of other firewall products but FortiGate is the best.
How are customer service and technical support?
We like the Fortinet technical support and how they have responded in the past.
How was the initial setup?
The initial setup was easy and not complex at all.
What's my experience with pricing, setup cost, and licensing?
There is only one issue with Fortinet FortiGate: It's the price. If the company makes its products cheaper then we can convince our clients to buy more.
What other advice do I have?
I would rate Fortinet FortiGate a nine out of ten because I don't know all of the features of the platform personally.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network and Security Manager at a consumer goods company with 10,001+ employees
Review about Fortinet FortiGate
Pros and Cons
- "The response is very quick and they can visually resolve our problems in a short period."
- "The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."
What is our primary use case?
The primary use case for this solution is as a firewall protection for our company.
How has it helped my organization?
It's performed as a firewall to block those unwanted traffics, and it can protect our clients and our users from some threats. I think it is the best solution to protect the network or our users from the APT attacks.
What is most valuable?
I like the UTM features, including the web filtering and antivirus.
What needs improvement?
The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it would be great.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
It keeps improving the features and I am very impressed with the effort.
How are customer service and technical support?
The response is very quick and they can visually resolve our problems in a short period.
Which solution did I use previously and why did I switch?
In the past, we were using Cisco, the quite old firewall. And did not have the UTM features. So we switched to Fortinet to improve the security of our network.
How was the initial setup?
I was involved in the initial setup and it was very easy and the features and interface are very good for us to understand what is going on.
What about the implementation team?
When selecting the firewall vendor, we are considering the protection and the security features, it's the most important things we are considering. We need a good option for threat protection.
What's my experience with pricing, setup cost, and licensing?
The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features.
Which other solutions did I evaluate?
We also looked at Palo Alto, Check Point and Cisco.
What other advice do I have?
It's very easy to contact, the conversation is easy and it provides us all the features on point. It is also reliable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer
A solid product with an easy configuration and good support
Pros and Cons
- "The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
- "It needs more available central management."
- "It could use better throughput on some of the smaller boxes for the branch offices."
What is our primary use case?
Primary use would be firewalls for the central office as well as all our branch offices. For some branches, we use the wireless feature.
How has it helped my organization?
The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support.
What is most valuable?
- Stability
- Ease of use
- Configuration
- The available feature sets
What needs improvement?
- It needs more available central management.
- It could use better throughput on some of the smaller boxes for the branch offices.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
Since we are not virtual, it is a physical box. It scales well if you know what to buy from a physical box standpoint. They seem to offer something for every level.
How are customer service and technical support?
The technical support is very responsive and qualified.
Which solution did I use previously and why did I switch?
Cost and convenience are probably why we switched from our previous solution to FortiGate.
How was the initial setup?
The initial setup is straightforward, once you understand the operating system environment.
Which other solutions did I evaluate?
I was not here at the time that they were evaluating other solutions.
What other advice do I have?
I highly recommend the Fortinet product because of its implementation. It is a solid product with an easy configuration and good support.
Most important criteria when selecting a vendor:
- Experience
- Installations of similar types which met our needs
- Pricing
- Support
- Ease of implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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