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PeerSpot user
Network Support Analyst at a non-tech company with 501-1,000 employees
Vendor
Cisco's license is more expensive than Fortinet - that was the tipping point for why we changed to Fortinet.

What is most valuable?

The two most valuable features are VPN and firewalling.

How has it helped my organization?

Fortigate 300c is a very robust product, unlike Cisco ASA Firewall, you have already the web gui interface inside the device. Although they the same concept. Fortigate 300c has one of the easiest gui configuration compared to ASA Firewall, where you can lose your way.

For how long have I used the solution?

I have been using the solution for 2 years. It has served as an SSL VPN server.

What was my experience with deployment of the solution?

So far, I haven't encountered any issues and that was the first time I implemented it. I just followed some concepts with Cisco ASA firewall and 2 hours later I finished configuring SSL VPN with 3 different capabilities.
Buyer's Guide
Fortinet FortiGate
January 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?

None so far.

What do I think about the scalability of the solution?

None so far, well it depends with license of the vpn. You need to purchase it and discuss it with the vendor.

Which solution did I use previously and why did I switch?

Before I was to implement ASA for SSL VPN, it was already working. My boss told me that we would be implementing Fortigate instead. He told me that Cisco's license is more expensive than Fortinet so I think that was the tipping point for why we changed to Fortinet.

How was the initial setup?

Yes it was, when you plug-in to the Fortigate Manager there is this wizard that will guide you to making it work basically, and that was it.Afterwards you can add your additional features as your company needs. The initial setup took me just 10 or 15 minutes.

What about the implementation team?

Through a vendor team. On a scale of 1 to 10, I would rate them 8. The representative from the vendor seems to know the basics of the product but when it comes to troubleshooting he seems to lack information. He had to come back the other day just to provide a solution for a specific issue.

Which other solutions did I evaluate?

We only evaluated two, Cisco and Fortinet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1247301 - PeerSpot reviewer
Founder, Chairman of the Board at a tech services company with 1-10 employees
MSP
Complete, stable, and easy to use
Pros and Cons
  • "I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
  • "It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."

What is our primary use case?

I use FortiGate for perimeter security, web filtering, and antivirus purposes.

I use two different models. I use 90D and 200E.

What is most valuable?

I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use.

What needs improvement?

It is very expensive, and their support is not very good. I hope that their technical support will be better in the future.

In terms of new features, it is a complete product. I don't expect any new features.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is stable.

How are customer service and support?

Their support is not very good for such an expensive product. I expect better support. You can find a lot of documentation on Fortinet's website, but their technical support is not very good.

How was the initial setup?

It is easy to deploy and use. It didn't take more than a day.

What about the implementation team?

We deployed it ourselves. We have our own team. There are three people in our organization who directly use this product.

What's my experience with pricing, setup cost, and licensing?

It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure.

What other advice do I have?

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
January 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1486140 - PeerSpot reviewer
System Administrator at a tech services company with 11-50 employees
MSP
Plenty of features, good quality hardware, and reliable
Pros and Cons
  • "There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
  • "The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."

What is our primary use case?

The solution is recommended for medium-sized and enterprise businesses that want their sensitive information secured.

What is most valuable?

There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites.

What needs improvement?

The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

The solution is very reliable.

What do I think about the scalability of the solution?

My colleagues have easily switched licenses and features for the device. There was not any complication, it was really intuitive.

How are customer service and technical support?

Technical support agents are really responsive. They are a small company, but they are providing high-quality technical support every time we contact them.

How was the initial setup?

The initial set up is complicated.

What's my experience with pricing, setup cost, and licensing?

The price for the device and software is high. However, the solution is of good quality and has a lot of features. Licensing is on a yearly basis, it can also be purchased for a couple of years ahead. For example, for a single year or three years. If you purchase a license for a longer period you receive a discount or some type of credit. 

What other advice do I have?

We are recommending this solution to help increase the possibilities of securing internal systems of companies against intrusions.

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1451103 - PeerSpot reviewer
Chief Information Officer at a analyst firm with 10,001+ employees
Real User
A stable and scalable solution but the setup is pretty complex and not easy to implement
Pros and Cons
  • "Fortinet FortiGate appears to be scalable."
  • "The setup is pretty complex and not easy to implement."

What is our primary use case?

We use it for our paralegal security, our internet operations, and network zone segmentation.

What needs improvement?

It could be more stable and secure. They can improve the ability to make changes, change requests, and provide more rounded monitoring in terms of security and potential threats.

For how long have I used the solution?

My team has been using Fortinet FortiGate for a few years.

What do I think about the stability of the solution?

Fortinet FortiGate appears to be stable. 

What do I think about the scalability of the solution?

Fortinet FortiGate appears to be scalable. 

Which solution did I use previously and why did I switch?

We previously used Palo Alto.

How was the initial setup?

The setup is pretty complex and not easy to implement. 

What about the implementation team?

Implemented by our in-house team. 

What other advice do I have?

I would give Fortinet FortiGate a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at LinkTech
Real User
Improves internet speed and improves network security
Pros and Cons
  • "The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications."
  • "The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing."

What is our primary use case?

We are a reseller of Fortinet products. We use FortiGate for Intrusion Prevention System (IPS) support. This is the most important reason that we use Fortinet FortiGate.

How has it helped my organization?

We required our network to be more secure. We also use FortiGate for improving the speed of the internet because the network here does not perform as we would like it to.

What is most valuable?

The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications.

What needs improvement?

The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing.

The network routing with Fortinet FortiGate can be an issue, but it generally depends on the size of the company.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

FortiGate is a wonderful appliance.

What do I think about the scalability of the solution?

We have knowledge of other firewall products but FortiGate is the best.

How are customer service and technical support?

We like the Fortinet technical support and how they have responded in the past.

How was the initial setup?

The initial setup was easy and not complex at all.

What's my experience with pricing, setup cost, and licensing?

There is only one issue with Fortinet FortiGate: It's the price. If the company makes its products cheaper then we can convince our clients to buy more.

What other advice do I have?

I would rate Fortinet FortiGate a nine out of ten because I don't know all of the features of the platform personally.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user929583 - PeerSpot reviewer
Network and Security Manager at a consumer goods company with 10,001+ employees
Real User
Review about Fortinet FortiGate
Pros and Cons
  • "The response is very quick and they can visually resolve our problems in a short period."
  • "The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."

What is our primary use case?

The primary use case for this solution is as a firewall protection for our company.

How has it helped my organization?

It's performed as a firewall to block those unwanted traffics, and it can protect our clients and our users from some threats. I think it is the best solution to protect the network or our users from the APT attacks.

What is most valuable?

I like the UTM features, including the web filtering and antivirus.

What needs improvement?

The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it would be great.

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

It keeps improving the features and I am very impressed with the effort.

How are customer service and technical support?

The response is very quick and they can visually resolve our problems in a short period.

Which solution did I use previously and why did I switch?

In the past, we were using Cisco, the quite old firewall. And did not have the UTM features. So we switched to Fortinet to improve the security of our network.

How was the initial setup?

I was involved in the initial setup and it was very easy and the features and interface are very good for us to understand what is going on.

What about the implementation team?

When selecting the firewall vendor, we are considering the protection and the security features, it's the most important things we are considering. We need a good option for threat protection.

What's my experience with pricing, setup cost, and licensing?

The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features.

Which other solutions did I evaluate?

We also looked at Palo Alto, Check Point and Cisco.

What other advice do I have?

It's very easy to contact, the conversation is easy and it provides us all the features on point. It is also reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user867420 - PeerSpot reviewer
Network Engineer
Real User
A solid product with an easy configuration and good support
Pros and Cons
  • "The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
  • "It needs more available central management."
  • "It could use better throughput on some of the smaller boxes for the branch offices."

What is our primary use case?

Primary use would be firewalls for the central office as well as all our branch offices. For some branches, we use the wireless feature.

How has it helped my organization?

The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support.

What is most valuable?

  • Stability
  • Ease of use
  • Configuration
  • The available feature sets

What needs improvement?

  • It needs more available central management. 
  • It could use better throughput on some of the smaller boxes for the branch offices.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

Since we are not virtual, it is a physical box. It scales well if you know what to buy from a physical box standpoint. They seem to offer something for every level.

How are customer service and technical support?

The technical support is very responsive and qualified.

Which solution did I use previously and why did I switch?

Cost and convenience are probably why we switched from our previous solution to FortiGate.

How was the initial setup?

The initial setup is straightforward, once you understand the operating system environment.

Which other solutions did I evaluate?

I was not here at the time that they were evaluating other solutions.

What other advice do I have?

I highly recommend the Fortinet product because of its implementation. It is a solid product with an easy configuration and good support.

Most important criteria when selecting a vendor: 

  • Experience
  • Installations of similar types which met our needs
  • Pricing
  • Support
  • Ease of implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user677703 - PeerSpot reviewer
Superintendent, Process Automation and Safety at a pharma/biotech company with 5,001-10,000 employees
Real User
Allows for firewall rules to be programmed and named in a way that makes it readable.
Pros and Cons
  • "Allows for firewall rules to be programmed and named in a way that makes it “readable”"
  • "It would be nice if backups could more easily migrate between different models."

What is most valuable?

  • Flexible enough to handle everything we could want
  • Configuration layout is easily understandable
  • Allows for firewall rules to be programmed and named in a way that makes it “readable”
  • VPN support and some anti-virus protection.

What needs improvement?

It would be nice if backups could more easily migrate between different models.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

No scalability issues, but communications is severely limited in our case by design.

Which solution did I use previously and why did I switch?

They were our first firewalls on site.

How was the initial setup?

It does require someone knowledgeable in routing, firewall rules, and these firewalls in particular. Once it is set up, they are easy to modify and maintain.

What's my experience with pricing, setup cost, and licensing?

It is difficult as an end-user to setup continuing license contracts. It is possible to do between emails and their website, but it is practically impossible to find a phone number to call anyone directly.

Which other solutions did I evaluate?

We considered SonicWall .

What other advice do I have?

It is an excellent product and works extremely well. If it is set up in a logical way, it is very easy to understand and modify. It is highly recommended to have a service “expert” familiar with these to set it up initially with customer direction.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hamza_Farhan - PeerSpot reviewer
Hamza_FarhanProfessioan Services Engineer at a tech vendor with 501-1,000 employees
Real User

The easy way to migrate from one model to another is taking the config file and modify it manually, say rename port WAN to port-1 ( sometimes you need to modify the syntax of commands when moving between different versions) and upload the config back. Another method is to divided the config file to multiple sections say interfaces , NAT policies , Firewall ACLS / objects / object groups , then modify every part as required and upload them one-by-one.

Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.