It gives a good overview of the security posture
Chief Information Security Officer at ShipServ Limited
Useful dashboards and reasonably priced
Pros and Cons
- "The dashboard I have found the most valuable in Fortinet FortiGate."
- "Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."
How has it helped my organization?
What is most valuable?
The dashboard I have found the most valuable in Fortinet FortiGate.
What needs improvement?
Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use. Instead of double clicking the items FortiGate needs to click the "details" button to get the configurations or record details
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately four years.
Buyer's Guide
Fortinet FortiGate
March 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
What do I think about the stability of the solution?
So far the solution is quite stable
What do I think about the scalability of the solution?
They provide different products and features and can be added if you needed
Which solution did I use previously and why did I switch?
This is the first solution we used since we moved to Cloud
What about the implementation team?
We used a partner to do the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate is reasonable for an SME.
Which other solutions did I evaluate?
No
What other advice do I have?
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.

System ADM at a recreational facilities/services company with 501-1,000 employees
Stable, with a quota to monitor and control user access
Pros and Cons
- "The most valuable feature of this solution is Quota."
- "In the next release, I would like to see the interface simplified to be more user-friendly."
What is our primary use case?
We use this solution as our Firewall.
FortiGate is a service, and because of that, I don't use it very much. The equipment is for the operator that monitors who is on the internet, nothing more.
How has it helped my organization?
It has improved our productivity because we can control the people who go on the internet, and we control their access to social networks.
What is most valuable?
The most valuable feature of this solution is Quota. It allows the user to go where they want to go and to use the internet.
What needs improvement?
The price could be improved.
In the next release, I would like to see the interface simplified to be more user-friendly.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately six years.
What do I think about the stability of the solution?
It's a stable solution. It works for us.
What do I think about the scalability of the solution?
This is not an area fully explored. It has been sufficient for what we need.
We have 700 users in our organization who are using this solution. We don't have plans to increase our usage at this time.
How are customer service and technical support?
We have not needed any technical support for the Fortinet FortiGate service.
How was the initial setup?
The initial set up was not something that I was concerned with.
What's my experience with pricing, setup cost, and licensing?
The price could be lower.
What other advice do I have?
It's a good tool to control users.
I would rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
March 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
Information Security at a financial services firm with 51-200 employees
Great web tutor and automated rules by schedule features
Pros and Cons
- "The web tutor and automatic rules by schedule are good features."
- "They've become quite expensive."
What is our primary use case?
Our primary use case of this solution is for the UTM it offers and the access to VPN. We have branches in Rio, Singapore and the UK. I'm an information security manager and we are customers of Fortinet.
What is most valuable?
The most valuable features for me are the web tutor and the automated rules by schedule - the VPN itself.
What needs improvement?
Fortinet is huge in today's market and they've become quite expensive. I think there are products at the same level as Fortinet, but with better prices. They've changed their subscription plan and are now forcing companies to subscribe 24/7.
For how long have I used the solution?
I've been using the solution for around five years.
What do I think about the stability of the solution?
We never had any issues or problems related to stability.
What do I think about the scalability of the solution?
There are other products on the market that are a little better than FortiGate in terms of scalability, but in general it's a good solution. We have about 200 users in the company.
How are customer service and technical support?
We didn't need to contact technical support very much. We had a local partner and if there were problems we contacted them directly.
How was the initial setup?
The initial setup was straightforward. We were implementing on a large project and it took a weekend to completely deploy with all the features, connections and everything.
What other advice do I have?
They have very good documentation and if you've had experience with other products I'm pretty sure that you'd be able to deploy just by reading the documentation.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at Concentus
An intuitive user interface for our SOHO edge protection solution
Pros and Cons
- "This solution has solid UTM features combined with a nice GUI."
- "The Web-filter in this solution is not very good."
What is our primary use case?
We use this solution for edge protection in SOHO and K-12 environments.
How has it helped my organization?
FortiOS has a very good, intuitive GUI.
What is most valuable?
This solution has solid UTM features combined with a nice GUI.
What needs improvement?
The Web-filter in this solution is not very good. Perhaps because Fortinet does not want to compete with its own dedicated solution.
For how long have I used the solution?
Three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Security Consultant at SEE "Systems Engineering of Egypt"
It has very easy management and an amazing ETM configuration.
Pros and Cons
- "It performs very well."
- "It has very easy management and an amazing ETM configuration."
- "I would like to see more advanced developments of a wireless controller in the future."
What is our primary use case?
My primary use case of this solution is as a data center. It performs very well.
How has it helped my organization?
It has very easy management and an amazing ETM configuration.
What needs improvement?
I would like to see more advanced developments of a wireless controller in the future.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I think the product is stable. It is amazing.
What do I think about the scalability of the solution?
It is amazing, but sometimes there are issues with Fortinet Integrations. But, I know they are now trying to rectify the problem.
How is customer service and technical support?
We have good technical support from the vendor.
How was the initial setup?
It was very straightforward. An easy installation process.
What other advice do I have?
I think when you look at this product, you must realize that the box hardware and software are vary stable. And, the pricing is perfect.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
Senior Information Security Engineer with 501-1,000 employees
It's excellent and we strongly recommend it, but WAN link load balancing needs improving.
What is most valuable?
I am using different features of this product but the most valuable are -
- SSL VPN
- Web filter
- Explicit proxy
- IPS
- Application control
- Routing
How has it helped my organization?
I replaced my core router with a Fortigate appliance and it is performing inter-VLAN routing. I removed manual proxies and used transparent proxy using Fortigate security profiles, and implemented traffic shaping, web filter, application control, IPS and anti-virus. All the servers are protected by Fortigate security profiles.
What needs improvement?
- WAN link load balancing
- Reports
- Anti-virus.
For how long have I used the solution?
I have been using this solution since 2013.
What was my experience with deployment of the solution?
We faced some technical issues on the Fortinet side.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
6/10.
Technical Support:6/10.
Which solution did I use previously and why did I switch?
I didn't use any other solution prior to Fortinet.
How was the initial setup?
It was complex because there was a huge network with VLANs configured and routing protocols enabled.
What about the implementation team?
We implement this through a vendor. I would rate their level of experience 8/10.
What was our ROI?
I would only say that Fortinet provides business and security returns at a cost substantially lower than the benefits derived.
Which other solutions did I evaluate?
We evaluated Sophos and Barracuda alongside Fortigate.
What other advice do I have?
Our experience of using Fortigate is excellent and we strongly recommend it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead at Yssy
Has good inspection and web security features and is useful for SD-WAN purposes
Pros and Cons
- "The inspection and web security features are most valuable."
- "There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."
What is our primary use case?
My company is a system integrator in Brazil, and we are also a partner. We mainly use it for SD-WAN purposes. It is being used in the public sector and the commercial sector.
In terms of deployment, some customers deploy it on-premises, and some customers deploy it on the cloud.
What is most valuable?
The inspection and web security features are most valuable.
What needs improvement?
In Brazil, the main problem that we have is related to the protection from various attacks and ransomware in the public sector and the commercial sector. The main focus in Brazil is to deploy a solution to counter-attack ransomware and other attacks.
There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios.
What other advice do I have?
I would rate it a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Specialist of IT Solutions at InterNexa
Highly scalable, good support, and simple configuration
Pros and Cons
- "The most valuable feature of Fortinet FortiGate is the simple configuration."
- "Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution."
What is our primary use case?
I use Fortinet FortiGate for my customers to have a secure network.
What is most valuable?
The most valuable feature of Fortinet FortiGate is the simple configuration.
What needs improvement?
Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately two years.
What do I think about the stability of the solution?
I have found Fortinet FortiGate to be stable.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable.
How are customer service and support?
The technical support from Fortinet FortiGate is good.
Which solution did I use previously and why did I switch?
I have used Cisco solutions previously.
How was the initial setup?
Fortinet FortiGate is simple to implement. We have five engineers and five analysts that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate could improve, it is expensive.
What other advice do I have?
Overall Fortinet FortiGate is a good solution.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: March 2025
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