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EmilVisdal - PeerSpot reviewer
System Consultant at iTeam
Real User
Sep 27, 2023
Has valuable SD-WAN features and an easy setup process
Pros and Cons
  • "The product's most valuable features are SD-WAN and the integration of WiFi and switches."
  • "It is complicated to manage different kinds of on-premise boxes."

What is our primary use case?

We use the product as a network service for our customers.

What is most valuable?

The product's most valuable features are SD-WAN and the integration of WiFi and switches.

What needs improvement?

It is complicated to manage different kinds of on-premise boxes.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for nine years. At present, we are using the latest version.

Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
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What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG's stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 3000 Fortinet FortiGate SWG end users, including small and medium businesses. I rate its scalability a nine out of ten.

How was the initial setup?

I rate the initial setup process a three out of ten. It takes two hours to complete.

What about the implementation team?

I implemented the product myself.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. The additional cost depends on the extra feature requirements.

What other advice do I have?

Fortinet FortiGate SWG is easy to set up and combine with switches and WiFi networks of appliances. I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Network administrator at PISystems
Real User
Sep 17, 2023
Provides efficient features for malware analysis, but its pricing needs improvement
Pros and Cons
  • "The product has an inbuilt IPS software. We can configure it to block specific anonymous attacks that are happening."
  • "They should provide us with a CSV number for patch updates. It will help us block specific signatures as well."

What is our primary use case?

We use the FortiGate IPS solution to analyze malware. When we receive attacks, we analyze the IPs.

What is most valuable?

The product has an inbuilt IPS software. We can configure it to block specific anonymous attacks that are happening.

What needs improvement?

They should provide us with a CSV number for patch updates. It will help us block specific signatures as well.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for four years. We are using the latest version.

What do I think about the stability of the solution?

The product is stable, but we need to monitor IPs as new patches are released daily. Attackers will use these new patches to develop new attack methods and signatures. We need to ensure that our FortiGate IPS is up-to-date with the latest patches. We can get the logs and see if anything we have detected is suspicious. It includes programs, applications, files, or anything else. We investigate suspicious activity and act appropriately, such as blocking IP addresses or updating policy analytics.

What do I think about the scalability of the solution?

The product is scalable. I sometimes have enterprise clients, but my client base is mostly small businesses. We have to implement the entire setup for them. In addition to the endpoint solution and firewall, we need to create IP addresses for users and define their services. Then, we can protect these resources from FortiGate by enabling the IPS upgrade.

How are customer service and support?

There is a customer support portal number. We can create a case there and upload our details. They provide support services instantly.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. The default CSV is already updated so that we can block those threats. We have to update the block list from the policy settings.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate its pricing a six out of ten.

What other advice do I have?

Enterprises use Fortinet FortiGate IPS because it protects government or critical infrastructure networks. For small businesses, IPS may be sufficient. Overall, I rate it a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,287 professionals have used our research since 2012.
Arquiteto Pré Vendas - Soluções Digitais - Cyber Security at Embratel
Real User
Aug 29, 2023
Comes with a valuable content filtering feature and helped reduce tickets at our operations center
Pros and Cons
  • "The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering."
  • "The price could be improved."

What is our primary use case?

I’m using Fortinet FortiGate SWG to study it as a proposal for our clients in Brazil.

How has it helped my organization?

The solution reduced a few tickets from our operations center, and we're able to work better with flash incidents.

What is most valuable?

The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering.

What needs improvement?

The price could be improved.

For how long have I used the solution?

I’ve used the solution for four years and I’m currently using the latest version.

What do I think about the stability of the solution?

I rate FortiGate SWG’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate FortiGate SWG’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

The solution is easy to use, and it’s a great solution. I rate Fortinet FortiGate SWG a ten out of ten.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

I have seen an ROI using FortiGate SWG.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Engineer at Dejpaad
Real User
Aug 17, 2023
Suitable for medium-range companies and user-friendly interface
Pros and Cons
  • "It is a very user-friendly solution. Moreover, Foritgate offers good performance."
  • "There should be better customization in the IPS."

What is our primary use case?

Our primary use case is for protection. We have general use cases.

What is most valuable?

It is a very user-friendly solution. Moreover, Foritgate offers good performance, where it outperforms Cisco Firepower in various ways.

What needs improvement?

The solution doesn't cover all aspects of protection. There should be better customization in the IPS. The Intrusion Prevention System (IPS) and FortiGuard could benefit from enhancement. 

So, in future releases, I want to see improvements in IPS, particularly in terms of customization.

For how long have I used the solution?

I have been using this solution for ten years. 

What do I think about the stability of the solution?

The firewall is very stable and reliable.

I would rate the stability a nine out of ten. There's always room for improvement.

What do I think about the scalability of the solution?

We have around three to four customers using this solution.

How are customer service and support?

I can't use the technical support because of some sanctions in Iran. 

How was the initial setup?

The setup process is easy and very fast. The setup process is very fast, typically taking only one to two days.

What about the implementation team?

The purchasing process is straightforward, and then the normal deployment process. 

Moreover, a single person can handle the deployment and maintenance tasks.

What's my experience with pricing, setup cost, and licensing?

There is a licensing fee; it is on a yearly basis. The pricing iss actually quite normally priced. 

Which other solutions did I evaluate?

I have used Cisco. I find impressive about Cisco is its powerful enterprise-grade solution, comparable to Fortinet firewall. FortiGate is not superior to Cisco, but it stands out for its user-friendly interface.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. It is a suitable solution for medium-range companies due to its well-designed user interface.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lakshmanan A - PeerSpot reviewer
IT Manager at Heat and Control
Real User
Aug 13, 2023
Scalable platform with efficient filtering features
Pros and Cons
  • "FortiGate Next Generation Firewall (NGFW) 's most valuable features are reporting and filtering."
  • "The product's data guard feature should support a USB port when the internet connection is unavailable."

What is our primary use case?

We use the product for security and filtering purposes.

How has it helped my organization?

The product helps block multiple ports during ransomware attacks.

What is most valuable?

FortiGate Next Generation Firewall (NGFW) 's most valuable features are reporting and filtering.

What needs improvement?

The product's data guard feature should support a USB port when the internet connection is unavailable.

For how long have I used the solution?

We have been using FortiGate Next Generation Firewall (NGFW) for three years.

What do I think about the stability of the solution?

I rate the platform's stability a ten out of ten.

What do I think about the scalability of the solution?

Our organization has 500 FortiGate Next Generation Firewall (NGFW) users. We utilize the platform 24/7. I rate its scalability a ten out of ten.

How was the initial setup?

The platform's initial setup process is easy. I rate the process a ten out of ten. It takes a couple of days. The deployment involves integrating it with SSO in FortiGate. It helps with filtering access to user accounts through Active Directory. One executive is required for deployment. Additionally, one executive is needed to take care of packet updates for maintenance.

What about the implementation team?

We implemented the product with the help of our in-house team.

What other advice do I have?

I rate FortiGate Next Generation Firewall (NGFW) an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Churchill Agu - PeerSpot reviewer
IT and Network Security Manager at Ouranos Technologies
Real User
Aug 11, 2023
It is a scalable solution that offers stellar out-of-the-box management
Pros and Cons
  • "I found the upgrades valuable."
  • "One area for improvement is the IPS engine."

What is our primary use case?

I work for an integrator in Nigeria, and we implement all these solutions for our clients. I've done a lot of deployments on Fortinet, deploying all from FortiAP to FortiSwitch. I integrated it with FortiGate, FortiManager, SD-WAN, deployment, security, and the like.

What is most valuable?

I found the upgrades valuable. Normally, when you want to upgrade an enterprise firewall, the customer always requests a box swap, whereby we look at the new firmware and compare it to know if there will be any configuration changes. These are the parts where we have to bring in the OEM to do it. But with the new FortiGate firmware, it helps do that by providing reporting and helps you to give the customer the comfort of saying you can upgrade the firewall and describe what changes and issues you would expect. Basically, out-of-the-box management.

What needs improvement?

One area for improvement is the IPS engine, which is something that needs to be improved on. I've had so many issues whereby I have high CPU usage, and when I check, I see it's being consumed by the IPS engine. I have to upgrade the IPS engine firmware and all that. That has been the main pain point with FortiGate. Likewise, customer support could improve.

For how long have I used the solution?

I've been working on FortiGate for about five years now, and I'm working with the latest version.

What do I think about the stability of the solution?

The solution is stable apart from the IPS engine issue, so I rate stability a seven out of ten. Stability depends on the operational team. If you have a good operational team that knows what you are doing, you always gain stability with most of your solutions. But if you have an operational team that is not so strong, you will always have issues with that solution because they will keep making human errors that will keep disrupting the services you offer. For example, in 2021, I was working as the cyber delivery manager for MTN, and I was managing the FortiGate infrastructure. In that one year, I never had any incident on FortiGate. But after I left, they started having frequent issues because of human errors. From a management perspective, if I were the CTO during that period, I would assume that FortiGate Firewall is not a good firewall. But that is not the case. It is the person who handles it that determines the stability. If you know how to do your health check properly and how to output the firewall properly, I'm sure FortiGate will be stable. I'm rating the stability as seven just to be in the middle. If it's being handled by a less experienced operational team, I'm sure you will have issues because they always perform changes, they don't know when to perform the kind of change they are performing, and that might disrupt the services. But if I rate FortiGate based on myself, I give it a nine out of ten.

What do I think about the scalability of the solution?

I rate FortiGate's scalability a nine out of ten. Out of every ten enterprises in Africa, six currently use FortiGate. MTN is one of our major customers, and we helped them migrate from Cisco and Juniper to FortiGate.

How was the initial setup?

The ease with the initial setup depends on the deployment. I've deployed FortiGate for different use cases. I've deployed it using internal segmentation. I've deployed it using it as a data center firewall, doing east and west. I've deployed FortiGate on the perimeter edge, whereby we have the SSL VPN and site-to-site VPN. But overall, I rate the initial setup an eight out of ten because it's always been very easy.

There are timelines with projects, so the time taken to deploy the solution depends on the scale of the project. If it's just a perimeter firewall where I have to migrate from one firewall, like the Cisco firewall, to the Fortinet firewall, it takes me nothing less than a week. It takes a day using the FortiConverter to convert the configuration from Cisco to Fortinet and maybe another two days to look at the configuration properly on my FortiGate before I'm confident enough to tell the customer to schedule maintenance for us to migrate the services. It depends on the customer, so in a nutshell, from kickoff to the close date is not always an exact amount, but generally no more than a month.

The deployment time taken depends on the customer's availability and their response because it's not totally dependent on me being the technical engineer. It depends on how fast they provide me with all the information I need to complete the deployments and determines how fast I can close the project. If the customer is very responsive, it takes us about three weeks to close the project.

What's my experience with pricing, setup cost, and licensing?

FortiGate is much cheaper than other OEMs such as Cisco, Palo Alto, and Check Point. I'll rate FortiGate's pricing a five out of ten since it is moderately priced.

What other advice do I have?

Currently, we are pushing all our clients to adopt the Fortinet cloud firewall instead of using the native solutions found on the different cloud environments they use, like Azure and Google, because they are not really effective.

FortiGate is a very good firewall that has a lot of features, and it's a firewall that gives the same stability as enterprise ones, and it gives you scalability in terms of deployment and operational management. I rate FortiGate NGFW a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Advanced partner
PeerSpot user
Ronald Silesky - PeerSpot reviewer
Network Presales Engineer at a computer software company with 501-1,000 employees
Real User
Aug 3, 2023
A scalable solution that allows easy integration with Fortinet defense systems
Pros and Cons
  • "I like the common administration and the possibility of adding Fortinet defense systems."
  • "I see problems with the licensing. If I have to add a new feature, we need to add a license."

What is our primary use case?

We use FortiGate Next Generation Firewall first and foremost for the main site's security, remote sites, and establishing the connection between the firewalls they use. More recently, we have been using it when implementing SD-WAN.

How has it helped my organization?

The total ownership of equipment has several benefits when using one platform for administration. Training is then more focus-oriented to technology like Fabric. From the operations point of view, we have better savings by using this solution.

What is most valuable?

I like the common administration and the possibility of adding Fortinet defense systems.

What needs improvement?

I see problems with the licensing. If I have to add a new feature, we need to add a license. There may then be extra costs for our maintenance budget.

For how long have I used the solution?

I have been using the solution for the past five years.

What do I think about the stability of the solution?

Fortigate is very stable.

What do I think about the scalability of the solution?

FortiGate is a very scalable solution.

Which solution did I use previously and why did I switch?

We used SonicWall. We switched to FortiGate looking for better security technology, and better fabric technology based on security. In this approach, FortiGate is still better than SonicWall.

How was the initial setup?

With the initial setup, it's important to sit with the team to establish the application and the main issues to get the best possible script to implement in Fortinet equipment. We had to spend some time to implement it better.

Deployment could take one week, depending on the site, or even three weeks to implement the solution. Around four people were involved in the deployment.

What about the implementation team?

We contacted an external company to provide some professional services through engineers who have better experience in certain kinds of implementations.

What's my experience with pricing, setup cost, and licensing?

The pricing is better compared to other solutions like Check Point, Arista, or Cisco.

What other advice do I have?

To anyone who plans on supporting this solution, refer to training resources in the Fortinet training center. There are people who have some experience that could provide some guidelines to people who start with basic issues and basic tasks, to then grow with experience by implementing some maintenance windows. I rate FortiGate Next Generation Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
FeliksChertok - PeerSpot reviewer
Chief engineer at Arnatel
Real User
Jul 27, 2023
A very user-friendly tool with a good UI that offers speed and comfort to its users
Pros and Cons
  • "The solution is used in my company since its management is very comfortable"
  • "The vendors offer models with different levels of productivity of the product to its users, which is not possible in FortiGate Next Generation Firewall (NGFW). It lacks integration options."

How has it helped my organization?

The solution is used in my company since its management is very comfortable. If we compare Fortinet and Cisco, Fortinet's web interface is more user-friendly and offers speed.

We use the solution's URL filtering, IPS, SSL, and, specifically, SSL encryption. In general, the tool offers a user-friendly interface and pleasant management.

What needs improvement?

I cannot say anything about the product's price, and the tool does not need any customizations.

A firewall has different levels of productivity that its customers can use in their official branches, which can be small offices, big offices, or enterprise-sized organizations. The vendors offer models with different levels of productivity of the product to its users, which is not possible in FortiGate Next Generation Firewall (NGFW). It lacks integration options. I would like the tool to offer its users more integration options. Most of the vendors of NGFW offer integrations open with different solutions. FortiGate is able to integrate with Cisco or Microsoft. FortiGate has a lot of possibilities in terms of integration with other vendors, so the integration capabilities of the tool need improvement. FortiGate Next Generation Firewall (NGFW) has OpenAPI, which gives customers an option to integrate the tool into their custom software.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall (NGFW) for seven to nine months. I use the solution's latest version. My company has a partnership with Fortinet.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 3,000 or more use the solution in our company. We have three appliances in total, each having a thousand users.

How are customer service and support?

I rate the technical support a seven out of ten.

The support does open a case when an issue is raised, but since it is the USA, despite the support hearing our problems, they do get late to respond. We only have issues with the support of low priority. I never open high-priority cases with the support team.

How would you rate customer service and support?

Neutral

How was the initial setup?

On a scale of one to ten, where one is difficult and ten is easy, I rate the initial setup an eight or nine. It is easy to install since it can be done with small configuration steps.

The solution is deployed on the cloud. Most of the firewall devices are deployed on the cloud, especially since NGFW of different vendors work on the cloud.

The deployment can be done in just a week since we need to find answers to some questions from our management and our security department. We need to get certain approvals in terms of the security policies before proceeding with the deployment phase.

One or two people are enough for the deployment process.

What other advice do I have?

To those planning to use it, I would suggest that they opt for a pilot offering from FortiGate and try to use it to understand and figure out its advantages and disadvantages.

I like FortiGate Next Generation Firewall (NGFW) more than Cisco, even though I have worked more with the latter tool than the former.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Himbert Leung - PeerSpot reviewer
Information Security Manager at Konew Fintech Corporation Limited
Real User
Jul 17, 2023
The solution helped improve our security through its encryption and integrated security features
Pros and Cons
  • "There are multiple features I have found to be valuable, such as encryption and integrated security features."
  • "The management consoles can be improved."

What is our primary use case?

I use FortiGate Next Generation Firewall for network protection using its DMZ network.

How has it helped my organization?

The solution has helped our network security.

What is most valuable?

There are multiple features I have found to be valuable, such as encryption and integrated security features.

What needs improvement?

The management consoles can be improved. I have used them before, and they are not so good.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall for over two years.

What do I think about the stability of the solution?

I would rate the solution eight out of ten points for stability.

What do I think about the scalability of the solution?

I rate the solution eight out of ten points for scalability. Over 200 people use it, some of whom are in IT.

Which solution did I use previously and why did I switch?

I used Palo Alto more than a year ago at my previous job.

How was the initial setup?

The initial setup was easy, I rate it a nine out of ten. Deployment took several days, involving one or two people. The steps involved in the process are design, configuration and implementation, testing and implementation, and also some fine-tuning.

What's my experience with pricing, setup cost, and licensing?

I would rate pricing to be about four or five out of ten, it is reasonable.

What other advice do I have?

I recommend this solution because the price is reasonable and the performance is quite good. Overall I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Reseller
Jul 13, 2023
A cost-effective and single-box solution that has a simple configuration
Pros and Cons
  • "FortiGate Next Generation Firewall has a simple configuration."
  • "We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution."
  • "FortiGate Next Generation Firewall's performance and threat intelligence could be improved."

What is our primary use case?

Customers require Next Generation Firewall features, UTM, URL filtering, and application filtering.

What is most valuable?

FortiGate Next Generation Firewall has a simple configuration.

What needs improvement?

FortiGate Next Generation Firewall's performance and threat intelligence could be improved.

For how long have I used the solution?

I have been working with FortiGate Next Generation Firewall (NGFW) for the last six years.

What do I think about the stability of the solution?

I rate FortiGate Next Generation Firewall a seven out of ten for stability.

What do I think about the scalability of the solution?

The solution’s scalability needs to be improved. I rate FortiGate Next Generation Firewall an eight out of ten for scalability.

How are customer service and support?

FortiGate Next Generation Firewall has a good technical support team that responds fast.

How was the initial setup?

The solution has a straightforward initial setup.

What about the implementation team?

It takes three to four days to deploy FortiGate Next Generation Firewall. Only one engineer is required for the solution’s deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Users need to pay for one-year, three-year, and five years licenses. FortiGate Next Generation Firewall is a very cheap solution.

What other advice do I have?

We recommend FortiGate Next Generation Firewall to people from the SMB segment looking for a cost-effective and single-box solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.