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TiagoSilva - PeerSpot reviewer
Senior Consultant at a tech consulting company with 10,001+ employees
Real User
Sep 1, 2024
Enables organizations to prevent access to classified IP addresses and protects environments from attacks
Pros and Cons
  • "The solution protects the environment from internal and external threats."
  • "Two-way inspections are not possible in FortiGate."

What is our primary use case?

We use the solution for a large government customer. We helped them migrate from Check Point to Fortinet FortiGate. The customer had a lot of applications that are accessed by HTTPS. It was necessary to put some protection in place to prevent certain internet access. They have a reverse proxy published behind FortiGate. The reverse proxy balances the servers.

FortiGate uses IPS profiles for the reverse proxy. The operation system is Linux, and the server is Apache with HTTPS of medium, high, and critical severity. FortiGate is used to inspect the connections between the servers and the customers. It is used to protect the environment.

What is most valuable?

We use .NET services to block IPs. We use the tool’s features to prevent access to classified IP addresses. We use ISDB to prevent network access to malware, botnet, BitTorrent networks, and mining for cryptocurrencies.

We prevent access to certain classified addresses to stop attackers from understanding our environment. Attackers try to study the environment to explore its vulnerabilities and attack us. The solution protects the environment from internal and external threats.

What needs improvement?

Our customers have a specific application for two-way inspection. Two-way inspections are not possible in FortiGate. It is usually available in load-balancing solutions like F5. It would be a good improvement if the product provides two-way inspection features in the next release.

For how long have I used the solution?

I have been using the solution for five years.

Buyer's Guide
Fortinet FortiGate
October 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,223 professionals have used our research since 2012.

How are customer service and support?

The support is good. We need to raise specific tickets for specific problems. If we have any issues, the team helps us solve them.

How was the initial setup?

It is easy to deploy the solution. The configuration of the firewall is simple.

What was our ROI?

The protection of the customers’ networks is our return on investment. The integration with FortiAnalyzer allows us to see the traffic and perform troubleshooting. Creating a profile with IPS does not require many steps. The level of protection provided by the tool is better than other vendors.

Which other solutions did I evaluate?

Fortinet FortiGate is better compared to Check Point.

What other advice do I have?

Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Support at GK Auto
Real User
Jun 15, 2024
Secure, stable, and provides excellent filtering features
Pros and Cons
  • "The solution is secure."
  • "The performance can be improved."

What is our primary use case?

We use the solution in our network.

What is most valuable?

IPsec is valuable. Internet filters are valuable features. The solution is secure. The VPN is good.

What needs improvement?

The performance can be improved.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

We have around 90 users.

How are customer service and support?

We contacted support while we worked with IPsec. The support team helped us.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of IPsec took around 5 hours for 90 users.

What was our ROI?

The security provided by the product is our return on investment.

What's my experience with pricing, setup cost, and licensing?

The tool is moderately priced. We pay $500 per year for the license.

What other advice do I have?

Overall, I rate the product a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
October 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,223 professionals have used our research since 2012.
Group IT Manager at Civcns
Real User
Nov 23, 2023
A stable and strong solution that works perfectly and can be scaled easily
Pros and Cons
  • "The product is stable and strong."
  • "The product’s price is high."

What is our primary use case?

We use the solution for security.

What is most valuable?

It is a good solution. The product is stable and strong. We never had any issues with it. All the features work perfectly.

What needs improvement?

The product’s price is high. It is charging more compared to other solutions.

For how long have I used the solution?

I have been working with the product for six to seven years. We are working with the latest version of the product.

What do I think about the stability of the solution?

The product is stable, so we have no complaints. I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten. We are an SME. We have around 300 users.

How was the initial setup?

I have 20 years of experience in the industry. The initial setup is simple for me. We can deploy the solution within hours.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a six out of ten. We pay a yearly license fee.

What other advice do I have?

We implement the solution for our clients. We never had to contact technical support. I recommend the solution to others. It is a good product. Overall, I rate the tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementers
PeerSpot user
Pravin Mandlik - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Nov 2, 2023
Offers proxy and web filtering, assists in meeting compliance requirements by facilitating log reports and highly scalable solution
Pros and Cons
  • "I would rate the scalability of this product a nine out of ten because it is highly scalable. We have not had problems with customers in terms of scalability."
  • "The UI/UX experience can be a little better."

What is our primary use case?

My clients use it as a proxy. The second use case is to try a kind of web filtering. So that's the reason why they're buying. We have customers to whom we have sold an appliance, and we also have a customer to whom we have sold on a virtual machine. So, it's placed on their private cloud.

How has it helped my organization?

We've been able to try and secure our perimeter better because of the proxy and the gateway. Moreover, traffic from all our compliance actually passes through this. 

We have compliances also, so we get log reports from that, which goes into our log management software. And it actually helps us to try and analyze any security threats to our environment.

What is most valuable?

DNS security is something that is actually a good service that comes along with the FortiProXY or a Forti secure web gateway.

Fortinet FortiGate SWG is already a good solution, especially with its IP reputation and anti-botnet security features.

What needs improvement?

The UI/UX experience can be a little better.

For how long have I used the solution?

My company has the skill set assets. 

We've been in the business for more than eight years. We have implemented FortiGate SWG in the last twelve months.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It's very highly stable. Even if the appliance on-premise solutions have been working fine, Fortinet has a good RMA policy in case of failure as well.  

What do I think about the scalability of the solution?

I would rate the scalability of this product a nine out of ten because it is highly scalable. We have not had problems with customers in terms of scalability.

For medium and enterprise businesses, we would be looking at a web gateway. Small businesses normally don't get into buying a web gateway as such.

How are customer service and support?

We expect a little skillset from the partner as well. However, if we raise the ticket, it becomes much easier, and we get the necessary technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy.

Usually, the deployment model is in a private cloud.  It can be deployed as an on-prem solution also. The customers have proxy gateways, and so it comes as an appliance as well or as hardware. 

The deployment takes days. It doesn't take weeks. But it depends on the customer environment, like the number of users and what policies need to be configured for that. 

So, it depends on the complexity as far as configurations are concerned. But it definitely can be done in days, and it doesn't take more than ten odd days or so, depending upon the scope.

What's my experience with pricing, setup cost, and licensing?

From a price standpoint, Fortinet is willing to work with partners to get good deals, and Forti will not lose on a price. 

So, we'll be able to try and have a good price versus performance metrics that Fortinet provides.

I would rate the pricing a six out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. I would definitely recommend using the solution. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Ashfaq  Mahmood - PeerSpot reviewer
Vice President, Head of B2B Marketing Department at DTAC
Reseller
Oct 23, 2023
Is highly stable and provides a good user experience
Pros and Cons
  • "The product is highly stable."
  • "Fortinet FortiGate SWG's costs need improvement."

What is most valuable?

The product provides a good user experience.

What needs improvement?

Fortinet FortiGate SWG's costs need improvement. Also, there could be an efficient feature for solution consulting to answer queries related to architecture design.

What do I think about the stability of the solution?

The product is highly stable.

What do I think about the scalability of the solution?

The product is suitable for enterprise customers. The solution architecture takes a bit of time to scale as it is a new product in the market. The customers need more experience working with it. I rate its scalability a five out of ten.

How are customer service and support?

FortiGate provides the technical support services. However, customers have an SLA agreement with us, and we have an SLA agreement with FortiGate. Thus, it takes longer to establish efficient communication between them.

How would you rate customer service and support?

Neutral

How was the initial setup?

The platform requires a few months to design the architecture.

What's my experience with pricing, setup cost, and licensing?

The product is expensive compared to Cisco.

What other advice do I have?

I recommend Fortinet FortiGate SWG and rate it an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
MOHAMMED BENHARRAF - PeerSpot reviewer
Associate Director at NVIT
Real User
Oct 12, 2023
A highly scalable security solution that is easy to deploy and provides good technical support
Pros and Cons
  • "The technical support is good."
  • "The solution is expensive."

What is our primary use case?

We use the product for our customers. We use it for security.

How has it helped my organization?

We can use the URL filtering and antivirus features. We can also configure rules and protocols from source to destination.

What is most valuable?

The technical support is good.

What needs improvement?

The solution is expensive.

For how long have I used the solution?

I have used the solution in the past twelve months.

What do I think about the stability of the solution?

The stability is not the same as WatchGuard. If we have a power problem, we can lose configurations, VPN, SSL, and other things. Other products do not have these issues. The tool is stable when there are no power outages. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten. It has high scalability. We integrate the solution for our customers. Some customers have 15 to 50 users, while others have 300 to 1000 users. Our customers are small and medium enterprises.

How was the initial setup?

The initial setup is easy. It was not complex.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing an eight out of ten on a scale where one is cheap and ten is expensive. We need to pay for additional features.

What other advice do I have?

The product could provide SD-WAN and VPN features. People can use the tool. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Mustapha Bako - PeerSpot reviewer
Chief Executive Officer at Spokes network
Real User
Top 5
Oct 1, 2023
A cost-effective solution for security with application control, web filtering and SD-WAN
Pros and Cons
  • "The most useful features are application control, web filtering, and SD-WAN."
  • "Support could be improved."

What is our primary use case?

We use the solution at the Internet edge to provide a security boundary between the public network and the private network.

What is most valuable?

The most useful features are application control, web filtering, and SD-WAN.

What needs improvement?

Support could be improved like Sophos. Some clients don't have the expertise to manage their environment. If they have a problem with Fortinet, they should have easy access to support. Secondly, the process of evaluation as a partner with Cisco should give you the ability to deploy access as a partner. You can do team labs and a lot of things.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for five years.

What do I think about the stability of the solution?

We never had any problem with stability. I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability depends on the client's size. We have clients with as few as 500 users, as many as 800 users, and clients with just 100 users. We cater to small and medium businesses. I rate the solution’s scalability a seven out of ten.

How was the initial setup?

The initial setup is straightforward. Deployment time depends on the client's requirements. Some clients may agree to a monthly deployment, while others may require a different team. If you sell a new environment, the deployment time may increase. The basic setup takes one to two hours. Deployment is a continuous process, as you will need to refine the policies and settings to meet the client's specific business needs. I rate the initial setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap. Fortinet FortiGate SWG licenses are based on features, so you can choose the license that best meets your needs. This is especially beneficial for enterprise environments with different use cases. However, it can be costly for other segments, such as small businesses. I rate the solution’s pricing a seven out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Fortinet FortiGate SWG is a good solution that meets your security requirements and is an excellent alternative to more expensive security products like Cisco and Palo Alto. If budget is a concern, Fortinet FortiGate SWG is a good choice for a security product. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
EmilVisdal - PeerSpot reviewer
System Consultant at iTeam
Real User
Sep 27, 2023
Has valuable SD-WAN features and an easy setup process
Pros and Cons
  • "The product's most valuable features are SD-WAN and the integration of WiFi and switches."
  • "It is complicated to manage different kinds of on-premise boxes."

What is our primary use case?

We use the product as a network service for our customers.

What is most valuable?

The product's most valuable features are SD-WAN and the integration of WiFi and switches.

What needs improvement?

It is complicated to manage different kinds of on-premise boxes.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for nine years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG's stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 3000 Fortinet FortiGate SWG end users, including small and medium businesses. I rate its scalability a nine out of ten.

How was the initial setup?

I rate the initial setup process a three out of ten. It takes two hours to complete.

What about the implementation team?

I implemented the product myself.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. The additional cost depends on the extra feature requirements.

What other advice do I have?

Fortinet FortiGate SWG is easy to set up and combine with switches and WiFi networks of appliances. I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Real User
Top 5Leaderboard
Sep 22, 2023
Has an easy initial setup process and good security features
Pros and Cons
  • "The product has the most valuable configuration, offloading, and security features."
  • "Fortinet FortiGate SWG's SSL offloading features need improvement."

What is most valuable?

The product has the most valuable configuration, offloading, and security features.

What needs improvement?

Fortinet FortiGate SWG's SSL offloading features need improvement.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for five years.

What do I think about the scalability of the solution?

I recommend Fortinet FortiGate SWG to larger companies as the lease line is expensive. It is suitable for companies who are running web applications. It is not a necessity for small businesses.

How are customer service and support?

The product's tier-one support process is time-consuming. It takes time to reach the right person to sort out the issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously worked with a product related to SSL offloading and caching through a reverse proxy. Currently, we are serving the small and medium-sized business (SMB) segment, where the requirements and infrastructure may not necessitate SSL offloading and related features due to the absence of web servers within their networks. Simpler and more streamlined solutions suffice for their requirements in such cases.

How was the initial setup?

The initial setup process is easy. It takes two or three hours for basic implementation. At the same time, it takes around two days to perform a clone test. It includes fine-tuning, optimizing, and transforming it to the environment once stabilized.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Fortinet FortiGate SWG an eight out of ten. It has a lower failure rate in terms of configuration. Once it is configured, it keeps running for years. However, they have increased the process by almost 60% to 70%.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Network administrator at PISystems
Real User
Sep 17, 2023
Provides efficient features for malware analysis, but its pricing needs improvement
Pros and Cons
  • "The product has an inbuilt IPS software. We can configure it to block specific anonymous attacks that are happening."
  • "They should provide us with a CSV number for patch updates. It will help us block specific signatures as well."

What is our primary use case?

We use the FortiGate IPS solution to analyze malware. When we receive attacks, we analyze the IPs.

What is most valuable?

The product has an inbuilt IPS software. We can configure it to block specific anonymous attacks that are happening.

What needs improvement?

They should provide us with a CSV number for patch updates. It will help us block specific signatures as well.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for four years. We are using the latest version.

What do I think about the stability of the solution?

The product is stable, but we need to monitor IPs as new patches are released daily. Attackers will use these new patches to develop new attack methods and signatures. We need to ensure that our FortiGate IPS is up-to-date with the latest patches. We can get the logs and see if anything we have detected is suspicious. It includes programs, applications, files, or anything else. We investigate suspicious activity and act appropriately, such as blocking IP addresses or updating policy analytics.

What do I think about the scalability of the solution?

The product is scalable. I sometimes have enterprise clients, but my client base is mostly small businesses. We have to implement the entire setup for them. In addition to the endpoint solution and firewall, we need to create IP addresses for users and define their services. Then, we can protect these resources from FortiGate by enabling the IPS upgrade.

How are customer service and support?

There is a customer support portal number. We can create a case there and upload our details. They provide support services instantly.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. The default CSV is already updated so that we can block those threats. We have to update the block list from the policy settings.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate its pricing a six out of ten.

What other advice do I have?

Enterprises use Fortinet FortiGate IPS because it protects government or critical infrastructure networks. For small businesses, IPS may be sufficient. Overall, I rate it a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.