We use this solution as our Firewall.
FortiGate is a service, and because of that, I don't use it very much. The equipment is for the operator that monitors who is on the internet, nothing more.
We use this solution as our Firewall.
FortiGate is a service, and because of that, I don't use it very much. The equipment is for the operator that monitors who is on the internet, nothing more.
It has improved our productivity because we can control the people who go on the internet, and we control their access to social networks.
The most valuable feature of this solution is Quota. It allows the user to go where they want to go and to use the internet.
The price could be improved.
In the next release, I would like to see the interface simplified to be more user-friendly.
I have been using Fortinet FortiGate for approximately six years.
It's a stable solution. It works for us.
This is not an area fully explored. It has been sufficient for what we need.
We have 700 users in our organization who are using this solution. We don't have plans to increase our usage at this time.
We have not needed any technical support for the Fortinet FortiGate service.
The initial set up was not something that I was concerned with.
The price could be lower.
It's a good tool to control users.
I would rate Fortinet FortiGate an eight out of ten.
We mostly use the solution for our internet-facing firewall.
The next-generation firewall features are the solution's most valuable aspect.
The implementation and deployment are pretty simple.
The pricing is very good.
We've found the solution to be pretty stable.
The solution isn't really lacking features per se.
The product does need better support in the cloud environment. It's not exactly cloud-native right now.
The solution needs to do more on the deployment in the multi-cloud. For example, clients have GCP and AWS. How do we deploy FortiGate in a cloud environment? Right now, there's no solution for that.
We're worried that the scalability isn't as good as it could be.
We've been using the solution for about two years or so. It hasn't been an extremely long time, however, it's been a while.
Stability, in our experience, is quite good. It doesn't run a lot of unexpected downtimes or anything of that nature. We haven't encountered any serious problems. There have been a few minor items here and there, however, by and large, it's quite good.
The solution isn't exactly scalable, especially when it comes to the public cloud environment. We'll need to scale up, so we will have to figure out how to do it effectively.
We primarily work with medium and large enterprises.
We find the solution to be pretty straightforward to set up and deploy. We didn't have any difficulties with implementation.
The deployment takes less than a week. It's a pretty quick process.
We provide maintenance services for our clients.
We actually provide deployment services to our customers that need it. We can handle this aspect for customers.
The solution is on the cheaper side. There are other products that are competitors that are much more expensive.
That said, the pricing isn't just based on licensing costs. There are add-on costs as well a company will need to consider.
We are more of a solution integrator. We are not a straight reseller. We are partners, however. We recommend people to use products. That said, we don't actually resell the actual boxes.
We use different versions and deployments of the solution. It really is dependant on the client and their needs.
We mostly work with Fortinet. It's the main solution we recommend and use.
I'd recommend the solution to other organizations. We've had a pretty good experience.
I'd rate the solution eight out of ten.
We use it as a firewall for securing our HQ and branch.
The product is easy to use and is stable. The SV1 functionality is a benefit.
A feature for bandwidth monitoring and the ability to have more bandwidth testing would be useful to include in future releases.
I have been using the solution for just about a year.
We have approximately 40,000 employees and the product is very scalable. The different hardware units are quite good and are an appropriate size for enterprise-sized businesses.
They're very prompt and responsive, and very helpful. In our experience, they responded on the same day and the next day for fixes.
The installation was super easy, we were up and running in less than 50 minutes.
We did it the implementation ourselves. We used an in house team of four to do the deployment.
Some of the software stability could improve.
I would recommend FortiGate to others.
I rate Fortinet FortiGate an eight out of ten
We use it for our paralegal security, our internet operations, and network zone segmentation.
It could be more stable and secure. They can improve the ability to make changes, change requests, and provide more rounded monitoring in terms of security and potential threats.
My team has been using Fortinet FortiGate for a few years.
Fortinet FortiGate appears to be stable.
Fortinet FortiGate appears to be scalable.
We previously used Palo Alto.
The setup is pretty complex and not easy to implement.
Implemented by our in-house team.
I would give Fortinet FortiGate a seven out of ten.
These devices allowed my organization to connect a network of gas stations and convenience stores nationwide. The VPN capabilities provide a reliable connection to our corporate network over very low cost internet services (basically, any Internet service locally available can be used for this connections).
We also leverage the NGFW, UTM and WLAN controller features to provide security for corporate network traffic, and secure, content-filtered guest internet access for customers in the convenience stores. All this at a relative low cost.
Stability and technical support are the two major issues I have found with Fortinet.
We’ve had cases of unexplained bugs that go away with a simple device reboot. Software updates usually help with these issues.
I have personally found that Fortinet advertising can be misleading. The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle. This is not a dealbreaker for me, especially because of the cost. But I would advise care when dimensioning the devices you’ll need.
Customer Service:
Customer service in Fortinet is OK. Lately they've been making efforts in this area. They actually call you when licenses are about to expire which is a nice touch on their part.
Technical Support:
I would say technical support is 6/10. I’ve found tech support to vary, sometimes being decent, sometimes painfully inefficient. Much room for improvement here IMHO.
We still use Cisco for some cases. However, where we need the advanced security and UTM features, Cisco’s prices can be very restrictive. Fortinet is a much more cost-effective choice for those cases.
Initial setup was very straightforward. Interface is very friendly and easy to comprehend.
Before choosing this product, we also evaluated Cisco.
Be careful with dimensioning. Don’t expect the device to handle ALL the features. Usually firewall, Web Filter and the WLAN controller work well. But if you need IPS, app control and AV, I would advise over-dimensioning the device a bit (taking Fortinet data sheets as the reference).
I pulled our organization off Fortinet a year ago for three reasons - the high cost, the constant bugs in code that either blocked access that should be allowed or general failures during system updates, and the killer - a poor design on their clustering which caused configuration corruption to pass from the primary to the secondary.
Oh, let's not forget the static ram exhaustion that began the cluster failure to begin with. I can understand the limitation of static ram, but the decision to solder that in place (making replacement impossible) meant that particular unit has roughly a 4 year lifespan.
I am well aware that Fortinet has a strong reputation at the high end, but for midsize shops there are more affordable options that seem to need less hand-holding.
My company is a system integrator in Brazil, and we are also a partner. We mainly use it for SD-WAN purposes. It is being used in the public sector and the commercial sector.
In terms of deployment, some customers deploy it on-premises, and some customers deploy it on the cloud.
The inspection and web security features are most valuable.
In Brazil, the main problem that we have is related to the protection from various attacks and ransomware in the public sector and the commercial sector. The main focus in Brazil is to deploy a solution to counter-attack ransomware and other attacks.
There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios.
I would rate it a 10 out of 10.
I use Fortinet FortiGate for my customers to have a secure network.
The most valuable feature of Fortinet FortiGate is the simple configuration.
Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution.
I have been using Fortinet FortiGate for approximately two years.
I have found Fortinet FortiGate to be stable.
Fortinet FortiGate is scalable.
The technical support from Fortinet FortiGate is good.
I have used Cisco solutions previously.
Fortinet FortiGate is simple to implement. We have five engineers and five analysts that do the implementation and maintenance of the solution.
The price of Fortinet FortiGate could improve, it is expensive.
Overall Fortinet FortiGate is a good solution.
I rate Fortinet FortiGate an eight out of ten.
I agree with the drawbacks you presented in the review. I would like to ask you, can you give me some examples of other options that are more affordable for midsize shops? Thank you.