We use it for security. It performs okay.
Director TICs at a comms service provider with 51-200 employees
We can detect any attack of viruses or malware at the first point of contact
Pros and Cons
- "We can detect any attack of viruses or malware at the first point of contact."
- "There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract."
What is our primary use case?
How has it helped my organization?
It controls the traffic in the organization and the navigation of the Internet. It blocks some sites and permits limited access to our information through the web. We can detect any attack of viruses or malware at the first point of contact.
What is most valuable?
- The security
- Monitoring
- Alarms
It is a very strong platform.
What needs improvement?
There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract.
Buyer's Guide
Fortinet FortiGate
December 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Just today, our platform was down seven hours today. We called the technical support and they told us that there was some maintenance in the cloud for the platform.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is not difficult, but tricky. It's easy, but it's important that their technical support will help you during the configuration of the platform. Procedures that appear logical are not always so.
What other advice do I have?
Most important criteria when selecting a vendor: The security of the platform, because we are very concerned about cybersecurity. Also, the customer service response is important.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO with 11-50 employees
Controls the user's activities and maximizes my bandwidth use overall
Pros and Cons
- "The FortiGate controls the user's activities and maximizes my bandwidth use overall."
- "Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance."
What is our primary use case?
The company has integrated the LDAP with the UTM to control user traffic in senses and have a high availability for Active/Passive to assure uptime in case of physical failure. Our company is cloud driven and downtime becomes critical.
How has it helped my organization?
The FortiGate controls the user's activities and maximizes my bandwidth use overall. If the employer BYOD, we can accommodate it the need by having an isolated networked exclusively for that equipment which does not comply with the internal policies.
What is most valuable?
The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors.
What needs improvement?
Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
December 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
IT Infrastructure Engineer at a tech company with 11-50 employees
FortiGate/FortiWiFi; FortiManager; FortiAnalyzer
What is most valuable?
FortiGate/FortiWifi:
- IPS
- Application control
- IPsec & SSL VPN
- Web filtering
- E-mail security
- Data leak prevention
- Wireless security and wireless controller
- Central antivirus (FortiClient)
- HW & SW token controller (FortiToken) etc.
- FortiManager
- Central management
- Administrative domains (can group devices according to geographical are, functionality, admins, etc.)
- FortiGuard management
- Logging and reporting
- Configuration version control and tracking
- Firmware management
- Scripting
- FortiAnalyzer
- Centralized security log analysis and forensics
- Centralized graphical reports
- Customized reports
- Scheduled reports
- Queries
- Content archiving/data mining
How has it helped my organization?
Routing and security policies, central management and all of the other features help us to improve network performance and implement organization policies.
What needs improvement?
They could improve vulnerability scanning.
For how long have I used the solution?
I have used it for three years.
What do I think about the stability of the solution?
We encountered a few stability issues; maybe one case per year.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
Technical support is 10/10. They respond and offer solutions very fast.
Which solution did I use previously and why did I switch?
We previously used Cisco solutions. They are more expensive, have fewer features, are more difficult to use, and response and help from
technical support is not quick.
How was the initial setup?
For Fortinet solutions, the initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
They are very cheap compared to other vendors.
What other advice do I have?
Fortinet solutions are very easy to implement, proven, certified and tested.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group Leader – FM Operations Team at a tech services company with 51-200 employees
Straightforward and quick to deploy, user-friendly, and the UTM features well protect our infrastructure
Pros and Cons
- "I think that the UTM features are the most value, as it truly protects my infrastructure."
- "The support structure needs to be improved because every time we contact them, there is a delay in the response."
What is our primary use case?
We're using both firewall and UTM features, as well as the inbound and outbound traffic load-balancing functionality. We are also using the VPN.
What is most valuable?
I think that the UTM features are the most value, as it truly protects my infrastructure.
The interface is user-friendly.
What needs improvement?
The support structure needs to be improved because every time we contact them, there is a delay in the response.
For how long have I used the solution?
We have been using Fortinet FortiGate for almost eight years.
What do I think about the stability of the solution?
This is a stable and reliable product.
What do I think about the scalability of the solution?
We have had no trouble scaling the solutions.
How are customer service and technical support?
Technical Team response time is slow comparatively other competition , However once the Engineer is allocated then incidents are managed properly
How was the initial setup?
The initial setup is straightforward and it is very quick to deploy.
What's my experience with pricing, setup cost, and licensing?
We purchased a five-year bundle package, which worked out cheaper than competing solutions.
Which other solutions did I evaluate?
We evaluated other products including those from Palo Alto and Cisco. However, compare the features and price for all of them, Fortinet was the best choice.
What other advice do I have?
This is a good product and I can recommend it to others.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at a tech services company with 201-500 employees
The most valuable feature is the policy routing and application control
Pros and Cons
- "The most valuable feature is the policy routing and application control."
- "The UI could be improved."
What is our primary use case?
Our primary use case is for our small company. It is basically for users on the LAN-side. So, it is just for browsing mostly.
What is most valuable?
The most valuable feature is the policy routing and application control. In addition, the firewall will act as a call-switch. So, the performance within the LAN is good.
What needs improvement?
The UI could be improved.
For how long have I used the solution?
More than five years.
How are customer service and technical support?
We sometimes wait 30 to 40 minutes to get a tech engineer. But, then they are pretty good. Whenever I call for a problem they will assist me and correct me and they will fix up the call. Only one they are sure we have solved the problem will they disconnect from the call. Whenever the issue arises, they're available to help.
Which solution did I use previously and why did I switch?
I also have prior experience with SonicWall.
How was the initial setup?
The initial implementation was straightforward.
What's my experience with pricing, setup cost, and licensing?
I do not have personal experience with the pricing of the solution because my boss has been taking care of that aspect of the relationship with the solution.
Which other solutions did I evaluate?
SonicWall has a better UI solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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