Fortinet FortiGate Reviews, Competitors and Pricing

reviewer1465677

Group Leader – FM Operations Team at a tech services company with 51-200 employees

Dec 15, 2020

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Straightforward and quick to deploy, user-friendly, and the UTM features well protect our infrastructure

Pros and Cons

"I think that the UTM features are the most value, as it truly protects my infrastructure."

"The support structure needs to be improved because every time we contact them, there is a delay in the response."

What is our primary use case?

We're using both firewall and UTM features, as well as the inbound and outbound traffic load-balancing functionality. We are also using the VPN.

What is most valuable?

I think that the UTM features are the most value, as it truly protects my infrastructure.

The interface is user-friendly.

What needs improvement?

The support structure needs to be improved because every time we contact them, there is a delay in the response.

For how long have I used the solution?

We have been using Fortinet FortiGate for almost eight years.

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Fortinet FortiGate

February 2025

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What do I think about the stability of the solution?

This is a stable and reliable product.

What do I think about the scalability of the solution?

We have had no trouble scaling the solutions.

How are customer service and support?

Technical Team response time is slow comparatively other competition , However once the Engineer is allocated then incidents are managed properly

How was the initial setup?

The initial setup is straightforward and it is very quick to deploy.

What's my experience with pricing, setup cost, and licensing?

We purchased a five-year bundle package, which worked out cheaper than competing solutions.

Which other solutions did I evaluate?

We evaluated other products including those from Palo Alto and Cisco. However, compare the features and price for all of them, Fortinet was the best choice.

What other advice do I have?

This is a good product and I can recommend it to others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

it_user915438

Director TICs at a comms service provider with 51-200 employees

Aug 21, 2018

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We can detect any attack of viruses or malware at the first point of contact

Pros and Cons

"We can detect any attack of viruses or malware at the first point of contact."

"There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract."

What is our primary use case?

We use it for security. It performs okay.

How has it helped my organization?

It controls the traffic in the organization and the navigation of the Internet. It blocks some sites and permits limited access to our information through the web. We can detect any attack of viruses or malware at the first point of contact.

What is most valuable?

The security
Monitoring
Alarms

It is a very strong platform.

What needs improvement?

There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Just today, our platform was down seven hours today. We called the technical support and they told us that there was some maintenance in the cloud for the platform.

What do I think about the scalability of the solution?

The scalability is good.

How is customer service and technical support?

The technical support is good.

How was the initial setup?

The initial setup is not difficult, but tricky. It's easy, but it's important that their technical support will help you during the configuration of the platform. Procedures that appear logical are not always so.

What other advice do I have?

Most important criteria when selecting a vendor: The security of the platform, because we are very concerned about cybersecurity. Also, the customer service response is important.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide

Fortinet FortiGate

February 2025

Free Report: Fortinet FortiGate Reviews and More

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.

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838,713 professionals have used our research since 2012.

it_user805185

CEO with 11-50 employees

Jan 21, 2018

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Controls the user's activities and maximizes my bandwidth use overall

Pros and Cons

"The FortiGate controls the user's activities and maximizes my bandwidth use overall."

"Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance."

What is our primary use case?

The company has integrated the LDAP with the UTM to control user traffic in senses and have a high availability for Active/Passive to assure uptime in case of physical failure. Our company is cloud driven and downtime becomes critical.

How has it helped my organization?

The FortiGate controls the user's activities and maximizes my bandwidth use overall. If the employer BYOD, we can accommodate it the need by having an isolated networked exclusively for that equipment which does not comply with the internal policies.

What is most valuable?

The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors.

What needs improvement?

Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance.

For how long have I used the solution?

Three to five years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user69804

Engineer at a tech vendor with 51-200 employees

Apr 18, 2014

I've been with Fortinet for 8 years now. Even when not considering anything else, I still consider other vendors

I'm obviously a fan of the FGTs - I'm aware of the solutions to the "problems" many newcomers experience. I'm comfortable.

But maybe too comfortable. Though I've just introduced my new employer to Fortinet, you must always be objective in your search for proper hardware. Do your homework, cross the T's and dot your I's.

Even when not considering anything other than a FGT, I still consider other vendors - that doubt, nagging or gnawing at the back of my brain. And even when I force myself to be unbiased, the FGT line always wins. I WANT to move on; it's time - I've been with Fortinet for 8 years now. But they somehow keep winning my loyalty. And it's not with unending bugs. The Hardware is legit; it's tight. It's fast. It's pretty - LOOK! They come in WHITE now! How Apple. The point is, FGTs are just doing it and doing it and doing it well. I continue to get creative with design and implementation, and they continue to flex and perform. Unique configurations not possible with other Vendors I've worked with. They have their shortcomings in areas; ALL vendors have their shortcomings - aware or not. But which shortcomings mean nothing to you?

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Manjil Bhetwal

Presales Engineer at a tech services company with 11-50 employees

Dec 13, 2020

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Scales well, but the technical support needs to be improved

Pros and Cons

"This product is definitely scalable."

"The support is the main thing that needs to be improved."

What is our primary use case?

We are a solution integrator and FortiGate is one of the security products that we implement for our clients.

What needs improvement?

The support is the main thing that needs to be improved.

For how long have I used the solution?

We have been using Fortinet FortiGate for five years.

What do I think about the scalability of the solution?

This product is definitely scalable. Our clients range from small to medium-sized businesses.

How are customer service and technical support?

The technical support needs to be improved, and I would rate them a six out of ten.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

This is a product that I would recommend.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

it_user433407

IT Infrastructure Engineer at a tech company with 11-50 employees

Mar 15, 2017

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FortiGate/FortiWiFi; FortiManager; FortiAnalyzer

What is most valuable?

FortiGate/FortiWifi:

IPS
Application control
IPsec & SSL VPN
Web filtering
E-mail security
Data leak prevention
Wireless security and wireless controller
Central antivirus (FortiClient)
HW & SW token controller (FortiToken) etc.
FortiManager

Central management
Administrative domains (can group devices according to geographical are, functionality, admins, etc.)
FortiGuard management
Logging and reporting
Configuration version control and tracking
Firmware management
Scripting
FortiAnalyzer

Centralized security log analysis and forensics
Centralized graphical reports
Customized reports
Scheduled reports
Queries
Content archiving/data mining

How has it helped my organization?

Routing and security policies, central management and all of the other features help us to improve network performance and implement organization policies.

What needs improvement?

They could improve vulnerability scanning.

For how long have I used the solution?

I have used it for three years.

What do I think about the stability of the solution?

We encountered a few stability issues; maybe one case per year.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and technical support?

Technical support is 10/10. They respond and offer solutions very fast.

Which solution did I use previously and why did I switch?

We previously used Cisco solutions. They are more expensive, have fewer features, are more difficult to use, and response and help from
technical support is not quick.

How was the initial setup?

For Fortinet solutions, the initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

They are very cheap compared to other vendors.

What other advice do I have?

Fortinet solutions are very easy to implement, proven, certified and tested.

Disclosure: I am a real user, and this review is based on my own experience and opinions.