We use this solution for mid to large enterprise companies with around 500,000 users. We are resellers of this solution based in Pakistan and we have a partnership with Fortinet.
Network Engineer at a comms service provider with 1,001-5,000 employees
Great URL filtering with a next-generation firewall that can do internet routing
Pros and Cons
- "Offers good security and filtering."
- "Lacks training for new features."
What is our primary use case?
What is most valuable?
I like the security that Fortigate offers; it has great URL filtering with a next-generation firewall that can do internet routing, plus give us advanced layer seven application control. It offers good features.
What needs improvement?
I'd like to see training provided for new features and upgrades, it's not currently available. They really need to work on their support. There's a huge market for enterprise business right now and Pakistan is focusing on network security. Fortinet lacks local premium support.
For how long have I used the solution?
We've been using this solution for six months.
Buyer's Guide
Fortinet FortiGate
February 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,637 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a good, stable solution.
What do I think about the scalability of the solution?
The solution is scalable for enterprise companies.
How was the initial setup?
We have two or three local engineers that help us with deployment.
What other advice do I have?
My one piece of advice would be to spend time planning, rather than just purchasing a product and proceeding to deployment. It's important to research the features, read their community postings regarding bugs because it's something that might hit them in the future.
I rate this solution eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT Systems Administrator at a philanthropy with 11-50 employees
Stable security solution with easy integration, ease of use, and good product support
Pros and Cons
- "Security management tool that's easy to integrate and easy to work with. No issues found with its stability and scalability."
- "Bandwidth usage in reporting could be improved for Fortinet FortiGate."
What is our primary use case?
Our use case for Fortinet FortiGate is that it's a firewall for managing our security.
What is most valuable?
What I found most valuable in Fortinet FortiGate is its easy integration.
It's also able to individually manage users.
I also like the VPN aspect of this solution.
It's a product that's easy to work with, especially when you work from home, e.g. you're able to integrate it easily with the users.
What needs improvement?
Bandwidth usage in reporting could be improved. There's an aspect in reporting that I'm trying, but what I noticed is if you logged into the VPN, there's an effect on the reporting in terms of bandwidth, that needs improvement.
For how long have I used the solution?
We've dealt with Fortinet FortiGate for the last four years.
What do I think about the stability of the solution?
We didn't have any issues with the stability of Fortinet FortiGate.
What do I think about the scalability of the solution?
We find Fortinet FortiGate scalable, because currently, we have 150 users of it, and it could handle up to 1,000 users. It's good for growth.
How are customer service and support?
Technical support for this solution is really good.
The first time we were using it, we called support and reported an issue, and saw that support was really good. There's nothing I can complain about regarding technical support for Fortinet FortiGate.
How was the initial setup?
The setup for Fortinet FortiGate was easy, because we had it done by another company. It was a construction company that we had this set up for, but I can't remember their name.
What about the implementation team?
Another company implemented this solution for us, and they also took us through the training and it was okay.
What's my experience with pricing, setup cost, and licensing?
If you compare Fortinet FortiGate with Sophos and other firewall products available in the market, this solution is affordable. If you really want to use Fortinet FortiGate, you'll find that it's affordable.
What other advice do I have?
Fortinet FortiGate works well for me. I have not encountered any issues that required me to recommend an action or request if this solution could be improved. It suited the needs of the organization I'm using it in, so I didn't really find an area that needs to be improved, because this solution works very well for us.
My advice to others looking into implementing Fortinet FortiGate is that they need to do their research. They need to find out exactly why they need to use this product and for what purposes, because there are so many options for users. They really need to know what they want for their organization before they implement Fortinet FortiGate. They also need to think about the type of files they require, how many users will use this product, and what they intend to do with it.
If I could give Fortinet FortiGate a score of 11 out of 10, I would. It's very good. It's a ten out of ten for me. It's a really good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Fortinet FortiGate
February 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,637 professionals have used our research since 2012.
Network Engineer at a comms service provider with 51-200 employees
Useful resources, low price, and reliable
Pros and Cons
- "The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
- "The platform's interface could improve."
What is our primary use case?
We use both newer and older models of Fortinet FortiGate.
Fortinet FortiGate is used for protecting the perimeter network. Our customers require a solution that secures the network traffic or the communication with the central site.
The communication between the remote site and the central site is with the VPN and we need to analyze the traffic to assure security. Additionally, we use antivirus and IPS for protection. We can see the traffic when applying these objects with security.
What is most valuable?
The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system.
What needs improvement?
The platform's interface could improve.
The client and the Fortinet FortiGate have good integration, but there are times it doesn't work as it should. The union with the two technologies, endpoint, and firewall, doesn't work well. There are some things that do not work.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately 10 years.
What do I think about the stability of the solution?
This is a good solution for new clients.
I have found Fortinet FortiGate to be stable.
What do I think about the scalability of the solution?
There are times Fortinet FortiGate can not be scalable.
We have 20 people using the solution.
How are customer service and support?
The technical support is good. However, there are some problems with the new technology for the new version of the operating system that the support does not know much about.
We have had two or three cases when we had a problem and the support was very good and responsive. We had an immediate response.
How was the initial setup?
The implementation of Fortinet FortiGate is very easy. The equipment is simple to deploy.
What about the implementation team?
There is little maintenance required, and what needs to be maintained is easy to do.
Most projects required one engineer. If the project requires several branches, with simultaneous deployments, we can need more than three engineers.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate is the lowest in the market.
What other advice do I have?
I rate Fortinet FortiGate an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technical Architect at a computer software company with 10,001+ employees
Beneficial centralized management and scalable
Pros and Cons
- "The most valuable feature is the FortiManager for centralized management."
- "Fortinet FortiGate could improve if it had a cloud-managed solution."
What is our primary use case?
I am using Fortinet FortiGate as a perimeter internet firewall.
What is most valuable?
The most valuable feature is the FortiManager for centralized management.
What needs improvement?
Fortinet FortiGate could improve if it had a cloud-managed solution.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately 10 years.
What do I think about the stability of the solution?
Fortinet FortiGate is approximately 80 percent stable.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate is good.
How are customer service and support?
The technical support from Fortinet FortiGate is terrible. They can improve.
The presales, account management, and post-sales are the three worst things about Fortinet.
Which solution did I use previously and why did I switch?
I have previously used other solutions such as Cisco, Check Point, and Palo Alto.
The solution I would recommend largely depends upon the environment it is being implemented. We tend to mix and match firewalls, but Check Point tends to be, easier to manage, but more expensive. Their support is much better than Fortinet's when it comes to pre-sales and post-sales.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate is better than Cisco, Check Point, and Palo Alto. In terms of pricing, it's probably a better-priced firewall solution overall.
What other advice do I have?
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Executive at a computer software company with 10,001+ employees
Easy to use with a nice console but needs to offer container security
Pros and Cons
- "The solution is very user-friendly."
- "I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security."
What is our primary use case?
We mainly use the solution as a firewall.
What is most valuable?
The solution is very user-friendly.
The collection of the integration of multiple nodes makes everything very easy. The fact that you can push, directly, one element, and you can leverage the distribution of the policy very well has been great.
Honestly, the console is done very well. It's easy to use.
From a strategic point of view, I've seen, in recent years, a big challenge from Fortinet to recover some kinds of space with respect to the other two biggest players, Check Point and Palo Alto. That has happened much more since the beginning of the next generation file. I found Fortinet recovered much market space in the last year.
What needs improvement?
I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security. Other vendors have developed some kind of specific product to protection. Containers now are very common, especially in the cloud. It's an area that needs to be addressed.
For how long have I used the solution?
I've worked with the product for three or four years, more or less.
What do I think about the stability of the solution?
The stability has been great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
We have more than 10,000 people o the solution. The scalability capabilities are enough. We haven't had a problem at all.
How are customer service and support?
It would be hard to rate technical support due to the fact that, up until now, we've never had to deal with them.
That said, from talking with colleagues, my understanding is that they are good, and they offer standard levels of support in line with other competitors.
Which solution did I use previously and why did I switch?
We've also used Palo Alto and Check Point.
How was the initial setup?
The initial setup is straightforward, however, we have knowledgeable teams. We also use Fortinet to check the configurations and make sure everything is supported during implementation.
It's pretty standard to deploy. We're also familiar with Palo Alto and Check Point and there is not much of a difference between the three.
What about the implementation team?
We managed, with my team, the setup. We also engaged with Fortinet in terms of professional services in order to check the installation and offer some support.
That said, we have many people on our team certified with the biggest firewalls and security infrastructure vendors.
What's my experience with pricing, setup cost, and licensing?
It's very difficult to discuss pricing as we have generally, in terms of pricing, at the end of the day, we have leveraged deals the existing contracts the client had in place. The client uses various technology vendors. I can't say that one is cheaper than the other. It's all in the same ballpark when you are speaking about comparable products.
What other advice do I have?
We are partners with many vendors, including Fortinet.
Likely our engineers would know what version of the solution we are on. I don't follow those details.
I'd rate the solution at a seven out of ten. It's stable, easy to set up, and easy to use. However, I have yet to see all of the features in play.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager - Security at a computer software company with 201-500 employees
A good product with good security that's simple to use
Pros and Cons
- "The security on offer is very good."
- "The scalability could be better."
What is our primary use case?
We primarily use the solution for security.
What is most valuable?
The security on offer is very good.
It's very simple to use.
They have a very good technical center.
It's, overall, a very good product.
The solution is stable.
The initial setup is straightforward.
What needs improvement?
The scalability could be better.
For how long have I used the solution?
I've used the solution for three years.
What do I think about the stability of the solution?
It's a stable solution. The reliability is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product can be scalable. However, it could be better. You are limited by the hardware.
We have more than 100 clients using this solution.
How are customer service and support?
I've dealt with support in the past. I've also dealt with Palo Alto support. I find them to be very good.
Which solution did I use previously and why did I switch?
We also used Check Point and Palo Alto. Fortinet, however, scores very high against security threats, when you compare the three.
How was the initial setup?
The initial setup is great. It's not complex or difficult. It's pretty simple, pretty straightforward.
We installed it within a day with no issues. It doesn't take much time.
We have five to six technicians that can handle deployment and maintenance responsibilities. We are all engineers that are managed centrally.
What's my experience with pricing, setup cost, and licensing?
You do need to purchase a license in order to use the product.
What other advice do I have?
I'd recommend the solution to other companies that want to try it out.
I'd rate it at an eight out of ten. We don't have any real challenges with it at the moment.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager Technical Support at a tech services company with 51-200 employees
Easy to set up and configure with good technical support
Pros and Cons
- "It's very easy to configure."
- "It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics."
What is our primary use case?
We primarily sell FortiGate to clients. We have customers such as pharmaceutical companies and hospitals that require the security on offer. It is a great firewall.
What is most valuable?
With many companies dealing with users now working from home, definitely a great feature is the SSL VPN. With that, a user can control everything from their own devices and get connected to the servers even if they are off-site.
The initial setup is easy. It's not overly difficult.
The solution offers very good security.
It's a good firewall. It's very easy to configure.
What needs improvement?
We require troubleshooting and those kinds of things. We have to worry about debugging. It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics. That would be much better. FortiGate has only CLI-based diagnostic capabilities. Sometimes it's become very difficult to do all this troubleshooting.
For how long have I used the solution?
We've been handling security solutions lie FortiGate for ten to 15 years at this point. It's been a while.
What do I think about the stability of the solution?
There are some bugs you have to deal with. There's some troubleshooting that needs to be done.
What do I think about the scalability of the solution?
The solution isn't scalable per se as it is hardware. However, you can always buy more hardware to expand it if you need to.
How are customer service and support?
Technical support is good. You get very good support from this product overall. We're quite satisfied with their level of service.
How was the initial setup?
The implementation process is not complex. It's an easy solution. It's not complex setting everything up.
What other advice do I have?
We are resellers of security products.
New users should be aware that this solution offers very good security. The different level of security we have in Fortinet, in general, is good. They can use various security products to help protect their organizations.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
General Manager at a tech services company with 1,001-5,000 employees
Powerful firewall with a user friendly interface and content filtering
Pros and Cons
- "The most valuable feature is the interface, which is very user friendly. We are utilizing most of the features, like content filtering. The firewall is powerful."
- "The renewal price and the availability could be improved."
What is our primary use case?
Our primary use case is mainly for firewalls. We tried FortiClient as well and FortiToken, but we mainly use it for the firewall.
The solution is deployed on-prem. We are using the latest version.
What is most valuable?
The most valuable feature is the interface, which is very user friendly. We are utilizing most of the features, like content filtering. The firewall is powerful.
What needs improvement?
The renewal price and the availability could be improved. We faced a lot of delivery issues because of the pandemic situation. We are a customer, but sometimes we have sister companies, so we deliver or order a few extra boxes. In these cases we are facing some delays, like three or four months. There are a massive delays in deliveries and they're saying that it's from the vendor itself. I don't know how long this will last or if it's just temporary.
For how long have I used the solution?
We have been using this solution for six to seven years.
What do I think about the stability of the solution?
The solution is stable. The only issue is the renewal price, which is always higher compared to the purchase price.
We have two people for maintenance from network and security.
What do I think about the scalability of the solution?
We have up to 100 users, and we are pretty satisfied. It's stable. We have never had to scale up because of the newest model. We go with C, E, then F, but at the same level, we never had to upgrade the hardware itself to a higher or a bigger model.
How are customer service and support?
We raised a few tickets and issues, and they replied to us. It was pretty good. We have never faced any problems with getting our issues resolved.
How was the initial setup?
It was straightforward. We didn't face any issues.
What about the implementation team?
We implemented through a reseller and it took couple of days. There were some modifications and configurations that took more time, but the core configuration took a couple of days.
What's my experience with pricing, setup cost, and licensing?
The renewal price is always higher compared to the purchase price.
Which other solutions did I evaluate?
Fortinet is one of our top products, our main products. They have 75% market share, so we cannot ignore the fact that they are in the market, but I need an alternate solution. I don't want to depend on only one vendor, so I think Sophos will be a good option for us.
What other advice do I have?
I would rate this solution 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2026
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