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reviewer1483797 - PeerSpot reviewer
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
Reseller
Integrates smoothly, scales well, and high-quality features
Pros and Cons
  • "The solution is highly scalable because they have devices that can handle a large amount of traffic."
  • "The solution could have licensing fees reduced in the future."

What is most valuable?

When trying to move from MPLS to SD-WAN they have a very good SD-WAN offering. 

The solution integrates well.

It has high-quality security features.

It provides a full end-to-end security suite.

The security of the solution is good.

What needs improvement?

The solution could have licensing fees reduced in the future.

For how long have I used the solution?

I have been using the solution for 5 years.

What do I think about the stability of the solution?

It is not common for the solution to become unstable, but it does happen. The good thing is, they constantly release updates. If the version you are using has a bug, in the next version it definitely will be fixed.

Buyer's Guide
Fortinet FortiGate
November 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is highly scalable because they have devices that can handle a large amount of traffic. The VM version with the hardware appliances is widely scalable. It can handle small businesses to large scale enterprises. In terms of mode of deployment, you have VM, hardware appliance, and cloud. There is cloud management as well that is scalable. It can suit a number of deployment scenarios.

We currently have 50 employees using the solution, some of our clients that have deployed it has 1000 users and it has not given a problem.

How are customer service and support?

The customer service was very fast to respond to our needs.

How was the initial setup?

The installation is not difficult but there is a learning curve, it becomes easy over time. 

The basic installation took approximately two days. A more complicated scenario can take even up to two weeks. Depending on the options that you are looking for, there are many things you can consider. If you are looking at a complex design then you are going to take more time.

What about the implementation team?

I did the deployments myself with one other technician.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very competitive. The license price can vary depending on the product you have and the different types of licenses you need. For example, they have an enterprise and UTM license. It depends on the type of license and the size of the company.

What other advice do I have?

Fortinet has a product that can cater to any area of the security market. For example, application firewall and authentication products.

I would recommend this solution to others.

I rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1238931 - PeerSpot reviewer
Junior Network Engineer at a tech services company with 11-50 employees
Real User
Stable and straightforward to deploy, but technical support needs improvement
Pros and Cons
  • "This is an easy solution to deploy."
  • "Technical support needs to be improved."

What is our primary use case?

We are a solution provider and FortiGate is one of the security products that we implement for our customers.

What is most valuable?

This is an easy solution to deploy.

What needs improvement?

Technical support needs to be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate for almost two years.

What do I think about the stability of the solution?

Stability-wise, FortiGate is good. We plan to continue working with it in the future.

What do I think about the scalability of the solution?

FortiGate is a scalable product and our customer has approximately 2,000 users.

How are customer service and technical support?

The customer support is expensive.

We have had difficulties with technical support from Fortinet.

Which solution did I use previously and why did I switch?

I also have experience with Cisco, and FortiGate is the cheaper solution.

How was the initial setup?

The installation is straightforward and it took about two months for us to deploy for our last customer.

Some customers have this deployed on-premises, whereas others have a cloud-based deployment. The choice depends on the environment.

What about the implementation team?

We have an in-house team to deploy this product for our customers. We also give them technical support. Relationships with our customers are very important.

What's my experience with pricing, setup cost, and licensing?

The price of FortiGate support is too expensive.

Which other solutions did I evaluate?

We try to help our customers evaluate and choose the best solution for them. Sometimes, they implement Cisco products.

What other advice do I have?

Fortinet FortiGate is a firewall product that I recommend.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
November 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Specialist of IT Solutions at INTERNEXA
Real User
Great anti-malware and web filtering features
Pros and Cons
  • "Good anti-malware and web filtering features."
  • "The solution could be more evenly structured."

What is our primary use case?

We primarily use this solution as a security perimeter and for VPN. We are partners of Fortinet. 

What is most valuable?

I like the anti-malware and web filtering features. 

What needs improvement?

The solution could be more evenly structured and I'd like to see orchestration in the calls included. The solution currently lacks that feature. 

For how long have I used the solution?

I've been using this solution for 12 months. 

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The technical support is good. We rely a lot on the documentation which is a good standard. 

Which solution did I use previously and why did I switch?

I previously used Meraki but I prefer Fortinet for its value and software capabilities. It's better than any of the other products in this field. 

How was the initial setup?

The initial setup is very easy. Deployment time depends on the complexity of the situation. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee - I get a good price on this product.

What other advice do I have?

I would rate this solution an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Engineering Manager at Primatel Communication Snd Bhd
Real User
Prevents outside attacks to our network
Pros and Cons
  • "The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
  • "I think they need to improve more in order to be a competitor with the leaders of the field."

What is our primary use case?

Our primary use is for firewall protection. 

How has it helped my organization?

It provides security purposes, and it makes our network safe from outside attacks.

What is most valuable?

The most valuable feature is the bundled subscription, which is IPS, TV and web filtering. I also like the application control.

What needs improvement?

I think they need to improve more in order to be a competitor with the leaders of the field. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable, there is not too much downtime.

What's my experience with pricing, setup cost, and licensing?

They need to be competitive with other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user913353 - PeerSpot reviewer
Gerente de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Real User
The main benefit is the grouping of our security monitoring. The technical support is great.
Pros and Cons
  • "The technical support is great."
  • "The main benefit is the grouping of our security monitoring."
  • "It does not have key authentication for admin access."

What is our primary use case?

I use Fortinet Fortigate. First of all, I use them as perimeter firewall. Secondly, I use it for a  data center firewall for internal segmentation.

How has it helped my organization?

The main benefit is the grouping of our security monitoring. I have all of my solutions from the same brand, Fortinet. I have only one console, one dashboard, all the security incidents that occurs on the network.

What is most valuable?

The Fortinet FortiGate product has original features that we use. 

These features include:

  • IPS
  • Anti-Malware
  • Web Application Firewall

What needs improvement?

I am looking to implement key authentication for admin access for the Fortinet product.

For how long have I used the solution?

Three to five years.

How is customer service and technical support?

The technical support is great. 

How was the initial setup?

I was involved in the initial setup. When we decided to use Fortinet, we were already a customer of Fortinet. So, my previous firewall also was Fortinet and the experience with the brand and with the provider was very good. We have no issues. We like to keep with the same brand.

What was our ROI?

Fortinet is a very good solution. It would not be a mistake to choose Fortinet as a solution.

Which other solutions did I evaluate?

In the past, we had evaluated Palo Alto and Cisco as possible solutions. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Consultant at a tech services company with 501-1,000 employees
Consultant
Very easy to manage and understand

What is most valuable?

SSL VPN, Site to Site VPN, UTM features and web override are nice features.

What needs improvement?

They need to improve a bit the SSL VPN to integrate with Sharepoint single sign on, with form base, Windows claim base and SALM base authentication.

For how long have I used the solution?

For the last 3 years

What was my experience with deployment of the solution?

Yes but that was resolved.

What do I think about the stability of the solution?

Yes, sometimes the CPU and memory get to 99% utilization but when this happens no users are working and no updates for windows are configured.

What do I think about the scalability of the solution?

Yes, somewhat.

How are customer service and technical support?

Customer Service:

The level of customer service is bad because support is very pathetic.

Technical Support:

Support is very pathetic.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

Straightforward

What about the implementation team?

In house

Which other solutions did I evaluate?

Yes

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user399990 - PeerSpot reviewer
it_user399990Senior Network System Administrator at a tech vendor with 51-200 employees
Vendor

You have faced problem with which fortinet device (Model No)..?

reviewer1486140 - PeerSpot reviewer
System Administrator at a tech services company with 11-50 employees
MSP
Plenty of features, good quality hardware, and reliable
Pros and Cons
  • "There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
  • "The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."

What is our primary use case?

The solution is recommended for medium-sized and enterprise businesses that want their sensitive information secured.

What is most valuable?

There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites.

What needs improvement?

The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

The solution is very reliable.

What do I think about the scalability of the solution?

My colleagues have easily switched licenses and features for the device. There was not any complication, it was really intuitive.

How are customer service and technical support?

Technical support agents are really responsive. They are a small company, but they are providing high-quality technical support every time we contact them.

How was the initial setup?

The initial set up is complicated.

What's my experience with pricing, setup cost, and licensing?

The price for the device and software is high. However, the solution is of good quality and has a lot of features. Licensing is on a yearly basis, it can also be purchased for a couple of years ahead. For example, for a single year or three years. If you purchase a license for a longer period you receive a discount or some type of credit. 

What other advice do I have?

We are recommending this solution to help increase the possibilities of securing internal systems of companies against intrusions.

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user1296954 - PeerSpot reviewer
Senior Scientist at Ats, iNC.
Real User
Good SSL-VPN, anti-virus, and anti-malware protection
Pros and Cons
  • "SSL-VPN is very useful for us and has been very reliable."
  • "The user interface could be improved to make it less confusing and easier to set up."

What is our primary use case?

FortiGate is used as the primary firewall and malware detection device for the company.

How has it helped my organization?

This solution allows solid VPN service for access from the field, and the anti-virus/anti-malware detection works well.

What is most valuable?

SSL-VPN is very useful for us and has been very reliable.

What needs improvement?

The user interface could be improved to make it less confusing and easier to set up. There are too many pull-down menus.

For how long have I used the solution?

I have been using FortiGate for five years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.