Fortinet FortiGate Reviews

We use Fortinet FortiGate as a transparent firewall, it is covering the LAN. Whereas, I have a Cisco firewall, which is covering the internet outside. We have two layers of security. FortiGate focuses on the LAN traffic, which is outgoing from the servers in the LAN.

Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate.

Fortinet FortiGate should provide firewall certifications training for NSE 1, 2, and 3. 

I have been using Fortinet FortiGate for approximately four years.

Fortinet FortiGate is a stable solution.

I have found Fortinet FortiGate to be scalable.

We were satisfied with the technical support from Fortinet FortiGate.

The main reason we chose Fortinet FortiGate was that the price was better than the competition.

We evaluated many other firewall vendors, such as Juniper, Sophos, Palo Alto. and SonicWall.

I would recommend to everyone that wants to implement Fortinet FortiGate to always have a support contract.

I rate Fortinet FortiGate an eight out of ten.

I do not give a score of ten to any vendor because there is always room for improvement.

We primarily use the solution for security - for the firewall.

The solution has a variety of excellent features.

The cloud base that they have on offer is great.

Overall, the solution is very good and we've been very happy with it.

The solution is very user friendly. The user interface in particular is quite nice.

The integration is great.

The customization could be improved. Cisco, for example, is much better at this. They need to work to be at least as good as they are.

I've been using the solution for one year so far.

So far, the stability has been very good. We haven't had any issues at all. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's great.

I haven't run into any issues when it comes to scaling. If a company needs to scale it should be able to do so without much of a problem.

I haven't really dealt directly with technical support. Once, when I ran into an issue, I spoke with my local partner. Other than that, you can find the answers you need via the help navigation.

Therefore, I can't speak to the helpfulness of technical support. I can't speak to whether or not they are responsive or knowledgable.

I have been satisfied with the help I've received from my local partner, however. They've been quite good.

We do use other solutions as well, such as Cisco. We find this solution to be better in general, and more user-friendly. That said, Cisco does do customization better.

The initial setup is not complex. It's pretty straightforward. We found it to be quite simple.

When I bought it, I found that the user interface made everything pretty easy from the start. They also have very good help features that can assist you if you get stuck. It was pretty easy to configure the items I needed to.

The price is pretty much standard with the competition. It's not overly expensive.

That said, if you want to have a good security VPN or firewall, then you should invest more than money and pay interest in local devices. If you want a better network structure and better security, then you need more local devices.

I use FortiGate quite a bit. I'm just a customer and end-user. I don't have a business relationship with the company.

On a scale from one to ten, I'd rate the solution at an eight. I've been pretty happy with it so far.

We have some that are doing IPS, and we have some that are for AV. That's basically their main role. We are using one version below the current release.

I only deal with it from a security analyst's point of view. I don't really get into the features of the actual FortiGate. From the security point of view, it works, and it does its job. 

If I had any criticism that I would give FortiGate, it would be that they need to stop changing their logging format. Every time we do a firmware upgrade, it is a massive issue on the SIM. Parsers have to be rebuilt. Even the FortiGate guys came in and said that they don't play well in the sandbox.

I have been using this solution for probably 20 years.

They are pretty stable. We never had any real issues with them.

Their scalability is pretty good. We have upgraded and changed them, and we have been running them for 20 years. They run for a long time. We are not replacing them every couple of years, and we have scaled up a lot. We have over 10,000 users behind it. We have three people for maintenance and deployment. 

I never had to deal with technical support directly, but I've never heard the guys complain about it.

I never set them up.

We are using FortiGate, but we are switching to Palo Alto. We are just moving over to the new next-gen and do an extra layer or higher layer filtering. Being a government organization, it was RFP, and basically, Palo Alto won the RFP. I wasn't part of the RFP review, so I can't tell which features pushed Palo Alto over the edge or not. For all I know, it could just be price.

I would rate Fortinet FortiGate an eight out of ten. I would also rate Palo Alto the same.

We primarily use the solution for the firewall. We use it for a perimeter firewall or access firewall inside the network to allow some zones to be disabled from one zone to another zone. 

The stability of the solution is excellent.

The user interface (UI) is very, very good.

The search tool needs improvement. It's very difficult to search for policies right now.

When we need to engage with the endpoint or our customer during an investigation, there should be a way to investigate the issues without the need for the customer to be present. It would make it much easier.

We've been using the product for the last few years.

We find the solution to be quite stable. It's very reliable. We don't have to worry about bugs or glitches on the system. It doesn't crash or freeze.

We have more than 7.000 users on the solution right now.

We do plan to continue to use the solution going forward.

The technical support is very good. We're quite satisfied with the level of support we receive. We find them to be knowledgeable and responsive when we have issues. 

Before using FortiGate, we used Cisco. However, we found the Cisco solutions to be unstable and we needed to move away from them. We do still have some legacy Cisco solutions, however. We find they work better now, with FortiGate.

We didn't have a problem with the installation. It wasn't complex in any way. We found it to be quite straightforward.

The deployment process was very fast. It took less than a day for us to do everything we needed to do.

In terms of maintenance, we have eight people taking care of the troubleshooting of tickets.

An integrator helped us with the implementation process they were very helpful and extremely knowledgable. We had them in case something we wrong, however, nothing has gone wrong so far.

We're a service provider. We work with clients that use the solution.

We utilize both the 1500 and 3000 series of the product.

I would definitely recommend this solution to other companies to use. We've had a good experience overall.

In general, I would rate the solution a nine out of ten.

I am using it as an IPS, intrusion protection system.

The first benefit is the cost. It is very affordable.

Also, it's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls.

It's a complete solution. You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. That's a very nice feature because with, for example, Cisco, you need to set the switch, you need to set the firewall, and you need to test it. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it. It's very easy.

In the last version of the FortiOS - the operating system of the firewall - they put a lot of new features to support communications in a firewall. Whatever the communication that you have, you can put that in the firewall, and that's great.

For me, at this time, it's very complete.

Stability is very good. I have no problems right now with any of my customers. I haven't had a call from a customer in about three months, other than to make new policies. That's it. They are not complaining about the Fortinet, that it is damaged or something like that.

Scalability is very good. We just did a quote for a university here that has about 25,000 students, and all the solutions that we put in the RFP, they were accepted. The only thing is the cost. As far wanting more scalability or things in the network diagram, it's going to cost you.

Technical support is very good. If you have any questions, they have a forum and, apart from the forum, depending on the FortiGate that you purchased, they have very good support from second-line engineers. Whatever your problem is, you call and at least you get a callback.

I was using a SonicWall. The problem with SonicWall is that they were purchased by Dell, and apparently, Dell is not putting any research money into the devices. That is the reason I changed because there are a lot of new things, new generation firewall technologies and they are not using them. Also, apparently, the price is very high right now. If you compare the price with a FortiGate, which has a lot of additional features, it's not worth it.

When selecting a vendor the most important criteria are support and cost.

Setup is very straightforward.

Pricing is good. They offer a lot of things, the most important is the support. Every time you upgrade your license, you also get insurance for the equipment. If you have any problem with equipment, they send in new equipment.

We did a total cost of ownership analysis against Sophos and also Palo Alto, but that was out of scope, it was too expensive. Another one was WatchGuard. When you start looking at the cost of the license for all the things that you get, Fortinet is by far the best option. The problem with the other companies is the licensing.

I rate FortiGate a 10 because every time I need to use the support, they are there. There were times when I went to a customer to give support, I called Cisco, they pass me to Brazil, and on another call, they passed me to India. After I gave the guy in India all this information for an hour, he asked me, "What's the problem?" So there was a communication issue with them and they don't know the problems very well. With Fortinet, they are in the US, not in India.

Do a total cost of ownership analysis with all the features you are looking for and, based on that, make the purchase. Also, reviews are very important.

Fortinet FortiGate is used as a firewall.

The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known.

I have been using Fortinet FortiGate for approximately four years.

I rate the stability of Fortinet FortiGate a five out of five.

I rate the scalability of Fortinet FortiGate a five out of five.

All sizes of organizations can use this solution. All levels of a company are using this solution.

The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time.

I rate the support from Fortinet FortiGate a three out of five.

Neutral

The initial setup of Fortinet FortiGate is very simple and user-friendly. The configuration for the solution is easy. The time it takes for the deployment depends on the environment of the company. It can take a week, but typically it takes three to four days.

We have more than six certified engineers in our company that can do the deployment of the solution.

The customers have seen an ROI from using Fortinet FortiGate. They are satisfied with the solution.

The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price.

I rate the price of Fortinet FortiGate a five out of five.

I rate Fortinet FortiGate a nine out of ten.

We use Fortinet FortiGate for the internet, particularly to provide protection against internal and external threats.

What I found most valuable from Fortinet FortiGate is that it gave us better protection against internet-based threats. Aside from giving us good protection, it is also easy to use, and it's fully automated.

An additional feature I'm expecting from Fortinet FortiGate is for it to have an analysis feature, rather than having the analysis done via integration with a different product.

We have been using Fortinet FortiGate for six years.

I found Fortinet FortiGate to be a stable product.

Fortinet FortiGate is a scalable product.

I had issues with Fortinet FortiGate more than three years ago, and I opened a support ticket, and we were able to solve the issues. The support for this product was fast.

The installation process for Fortinet FortiGate was very easy. Installation was done by one technician, e.g. one technician was enough.

This product was implemented by a Fortinet partner.

We've been using this version of Fortinet FortiGate: 300E. I also have experience with Fortinet FortiAnalyzer.

We have one technician in charge of the installation, and one manager in charge of managing this product. We have 500 users of Fortinet FortiGate, and we currently have no plans of increasing the number of users.

My recommendation to people looking into implementing this product is that they should use Fortinet FortiAnalyzer with Fortinet FortiGate to analyze the traffic.

My rating for Fortinet FortiGate is nine out of ten.

We use this solution for mid to large enterprise companies with around 500,000 users. We are resellers of this solution based in Pakistan and we have a partnership with Fortinet. 

I like the security that Fortigate offers; it has great URL filtering with a next-generation firewall that can do internet routing, plus give us advanced layer seven application control. It offers good features. 

I'd like to see training provided for new features and upgrades, it's not currently available. They really need to work on their support. There's a huge market for enterprise business right now and Pakistan is focusing on network security. Fortinet lacks local premium support.

We've been using this solution for six months. 

This is a good, stable solution. 

The solution is scalable for enterprise companies. 

We have two or three local engineers that help us with deployment. 

My one piece of advice would be to spend time planning, rather than just purchasing a product and proceeding to deployment. It's important to research the features, read their community postings regarding bugs because it's something that might hit them in the future. 

I rate this solution eight out of 10.