We use GitHub for developers' deployments and issue management. We follow a Scrum setup, utilizing boards, story-testing tasks, and epics for effective visualization.
Freelance at Freelancer
Free to use with good issue management and visual planning boards
Pros and Cons
- "The ease of the planning board feature in GitHub is very valuable."
- "The query function in GitHub is a bit stiff."
What is our primary use case?
How has it helped my organization?
GitHub has been very beneficial in visualizing our planning boards, handling big planning items such as epics, and helping us manage tasks and issues effectively.
What is most valuable?
The ease of the planning board feature in GitHub is very valuable. It allows us to work with different boards easily and effectively visualize big planning items, such as epics.
What needs improvement?
The query function in GitHub is a bit stiff. They should introduce a query function similar to Jira's JQL for writing complex, nested queries. It’s difficult to write complex queries in GitHub, introducing or, and, and if functionalities.
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June 2026
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For how long have I used the solution?
I have been working with GitHub for two years.
What do I think about the stability of the solution?
The overall stability of GitHub is high. I rate it an eight out of ten.
What do I think about the scalability of the solution?
The scalability of GitHub is comparatively low. I would rate it a four out of ten.
How are customer service and support?
We have not reached out for technical support, so I cannot rate the customer service.
Which solution did I use previously and why did I switch?
We used Jira before moving to GitHub. Our trial license for Jira expired, and they did not support us with a free offer, but GitHub does offer free support.
How was the initial setup?
The initial setup was a bit complex and confusing, especially since I was self-learning. It was challenging to understand where to do all the configurations.
What about the implementation team?
We had skilled people familiar with GitHub who drove the implementation. We had a working environment up and running within three weeks and have been improving it continuously.
What's my experience with pricing, setup cost, and licensing?
We moved to GitHub as it supports us for free. We are a tech-for-good organization.
Which other solutions did I evaluate?
We evaluated Jira before switching to GitHub.
What other advice do I have?
GitHub's simplicity is valuable, but there are some limitations in fields and configurations that could be improved.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Consultant at a tech vendor with 10,001+ employees
Easy to install, stable and much better than similar tools
Pros and Cons
- "It's beneficial for managing multiple tasks and controlling versions of your product."
- "In complex cases, we have to use the terminal for conflict resolution. If those conflicts could be resolved visually in the editor, that would be much better."
What is our primary use case?
I use it for repositories. We use it for version control and for deployments. We use pipelines in GitHub to deploy projects in Salesforce.
What is most valuable?
GitHub is much better than similar tools like Bitbucket. It's cheaper, and resolving merge conflicts is much easier.
What needs improvement?
In complex cases, we have to use the terminal for conflict resolution. If those conflicts could be resolved visually in the editor, that would be much better.
For how long have I used the solution?
I have been using it
What do I think about the stability of the solution?
It is a stable product. I haven't encountered any bugs in the last few months.
What do I think about the scalability of the solution?
It is a scalable product. Every developer in my company uses GitHub, so if my company has 100 developers, then 100 of them are using it.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
It's cheaper than Bitbucket. Bitbucket is more expensive in terms of pipelines, which charge based on the time on the Python page in streaming.
What other advice do I have?
I would recommend using it. It eliminates a lot of hassle. For example, suppose you're assigned multiple tasks. You could be working on one task and commit changes to a development branch. If something else becomes a priority, you can switch to that task and commit changes for it. This way, you have backups and can control the versions of your product.
It's beneficial for managing multiple tasks and controlling versions of your product.
You can commit changes to branches for development, and if something is a priority, you can switch to another task and commit changes for that.
GitHub provides a backup and allows you to control the versions of your product.
It is easy to learn. I would rate it a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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GitHub
June 2026
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CEO at Spectrum Works
The AI feature helps to write code and proposes how functions can be optimized better
Pros and Cons
- "You can write the code with AI. But when it comes to implementation, you must upgrade the bits of code that will support this and generate solutions based on that architecture. Then, you need comparable code bits. Therefore, AI can propose how much a specific function can be better optimized. So, AI can help stakeholders reach tasks quicker."
- "I decided not to use GitHub but developed my tool because I found it more efficient. I'm familiar with my tools, making them easier to use. I like being able to customize them to fit my workflow and the way I think.. Software development is like a personal workshop, and I tailor my version control to match my approach."
What is most valuable?
You can write the code with AI. But when it comes to implementation, you must upgrade the bits of code that will support this and generate solutions based on that architecture. Then, you need comparable code bits. Therefore, AI can propose how much a specific function can be better optimized. So, AI can help stakeholders reach tasks quicker.
What needs improvement?
I decided not to use GitHub but developed my tool because I found it more efficient. I'm familiar with my tools, making them easier to use. I like being able to customize them to fit my workflow and the way I think.. Software development is like a personal workshop, and I tailor my version control to match my approach.
You have to do the crazy things to make real changes. Everything stays the same without them. Having a good backup system is crucial. If something goes wrong, you can roll back to a stable state. This mindset drives me to create tools that align with my thinking. These methods aren't easily accommodated on platforms like GitHub, so I prefer to use my tools.
The solution is the priority, not the specific tools or methods used. For example, imagine you need a simple solution, like a pizza kiosk locator. You're driving and want to find a pizza place quickly. The solution should focus on delivering this functionality, perhaps using Google Maps integration. The key is prioritizing the solution over the technical components.
The solution should allow you to press a button, see the distance to the nearest pizza place, navigate there easily, and even contact them if needed. Companies have resources and processes. The key lies in leveraging these resources to enhance business processes and stay competitive. The primary focus should always be improving efficiency and competitiveness through better combinations and evolution of these processes.
Despite its age, GitHub still holds value, especially in its older functions. However, to maintain relevance and satisfy existing and new users, GitHub should develop newer functions while preserving its traditional ones. This balance would ensure the community's satisfaction and integrate newer features. It seems they're already aware of this need and are working on it, so it's reasonable to expect gradual improvements over time.
What do I think about the scalability of the solution?
The tool is scalable.
What other advice do I have?
GitHub has become a standard in software development, with millions of users, solutions, and a vast array of software packages and commits. It's reliable, proven, and fosters a strong social community. However, it's important to recognize that not all development processes fit within the GitHub model. In some cases, like ours, we have a unique setup where certain components, like front end and JavaScript libraries, can be hosted on GitHub, while others, like the database, are better managed internally with our tools.
Many solutions are inherently vendor-specific because they reflect the unique way each company conducts its business. These processes often give companies a competitive edge, and they're closely guarded as proprietary secrets. Exposing these processes to a wider audience could diminish that competitive advantage.
Lufthansa, for instance, relies on around ten thousand applications developed in-house and with partners to run their core business operations.
Similarly, as a competitor in Formula One racing, Ferrari undoubtedly has closely guarded secrets contributing to its success.
SAP encountered issues with its approach to creating minimal solutions for small and medium-sized businesses (SMBs). While they intended to cater to smaller companies, cutting functions led to a loss of value, making it no longer truly SAP. Similarly, many large companies adopting out-of-the-box SAP solutions found their processes becoming standardized, causing dissatisfaction. Companies wanted their unique processes preserved, not homogenized like competitors'.
I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technical Instructor at Code.Hub
Useful for team collaboration and version control
Pros and Cons
- "I find the most valuable collaboration between our peers to be a seamless collaboration between our peers. We can connect and change our code, allowing us to be agile in our projects. Since we're talking about DevOps, we're using Jenkins in our pipeline. It helps speed up the process by automating the DevOps workflow."
- "We want to incorporate management comments within GitHub, making it more like a product management tool. We haven't done that yet. Another change we're considering is migrating from GitHub to Azure DevOps, especially now that Microsoft has introduced it."
What is our primary use case?
The tool helps in collaboration with our team on version control, and we're very happy with it.
What is most valuable?
I find the most valuable collaboration between our peers to be a seamless collaboration between our peers. We can connect and change our code, allowing us to be agile in our projects. Since we're talking about DevOps, we're using Jenkins in our pipeline. It helps speed up the process by automating the DevOps workflow.
Since most of our work is done remotely, I think GitHub provides a very good collaboration environment.
What needs improvement?
We want to incorporate management comments within GitHub, making it more like a product management tool. We haven't done that yet. Another change we're considering is migrating from GitHub to Azure DevOps, especially now that Microsoft has introduced it.
Since we are gradually moving to the cloud, everything should be integrated within this environment. GitHub is mostly for on-premises work, whereas Azure DevOps primarily focuses on cloud development.
The tool needs to improve its stability.
For how long have I used the solution?
I have been using the product for five years.
What do I think about the stability of the solution?
I rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable because it is a cloud solution and always gives you room for everything you want to add. It is quite scalable and doesn't impose any constraints.
My development team has about five people. However, other teams are also using this tool. As far as I know, there are about 20 teams of five to six people each.
How are customer service and support?
I haven't contacted support yet since we can find documentation online.
Which solution did I use previously and why did I switch?
We switched to GitHub because it is by Microsoft and has good integration with Azure.
How was the initial setup?
The setup has a smooth learning curve. After some initial familiarity, our team is working smoothly with it, and we don't have any problems. We have a tool for monitoring the training needs of the companies we work with and providing training solutions. Another aspect is recording what our staff does, functioning as a staff management tool. Additionally, we manage records of our trainees and track their development.
What was our ROI?
The best ROI is that we are well organized and don't waste time on disputes and similar issues. Everything gets managed.
What's my experience with pricing, setup cost, and licensing?
The tool offers a free program. As you go, you can upgrade from the community version to the professional one. I believe it costs about ten dollars per person, per month.
What other advice do I have?
I encourage others to use the solution because it is a viable tool. It will improve communication within the team, make all processes more agile, and provide a single central source of truth. A central reference point is crucial to avoid confusion, especially if you have multiple web services.
I rate the overall solution a nine out of ten. Our use of AI involves integrating a copilot within our IDEs, which helps us generate code. Additionally, we use AI strategies to assist in writing reports. We are exploring more AI solutions, and it's still a work in progress, as the technology is quite new. We are finding our path in this area, which is quite challenging.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Integration Engineer at Thales
Offers a free version and is helpful to set up simple pipelines
Pros and Cons
- "GitHub is good for small companies and for personal use."
- "Though I haven't done much research, GitHub lacks in providing more functions like GitLab."
What is our primary use case?
What is most valuable?
The product can be used to set up simple pipelines. GitHub is owned by Microsoft and is deployed on Azure. If you work offline with Azure, it is very easy to link to GitHub because Azure's cloud engineering is designed to handle a lot of use cases.
What needs improvement?
Though I haven't done much research, GitHub lacks in providing more functions like GitLab. GitHub should aim to provide more functionalities.
For how long have I used the solution?
I have been using GitHub for many years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten.
The product is becoming more and more complex if I consider how it was in the past. If you search the tool's menu, sometimes the terms are used by clouds like AWS and Azure. AWS has a set of words and terms, while Azure also has a similar set of words. The meaning of the words in Azure is not as straightforward as it is in AWS. GitHub has a lot of new terms, menus, and functions, which are sometimes not very straightforward to understand.
What do I think about the scalability of the solution?
The product's scalability should be fine since Microsoft mostly supports it, and I believe that it is available on the cloud services offered under Azure.
Which solution did I use previously and why did I switch?
I tried to use Atlassian's cloud services, but eventually, I chose GitHub, considering its internal integration with Microsoft.
How was the initial setup?
The product has no deployment phase since the tool has an open-source version available on the cloud.
The solution is deployed on the cloud model.
What's my experience with pricing, setup cost, and licensing?
I use the tool's free version.
What other advice do I have?
The product is used in the development workflow because most of the open source software is in GitHub, so sometimes, just a couple of links to other software can be done easily.
GitHub is good for small companies and for personal use. GitLab is more useful for mid-sized and big companies.
I would not recommend the product for large development projects.
I recently learned more about AI. In the cloud, if I develop an application using AI and link it with GitHub, then I can create a web app linked with the solution. With the use of new codes in GitHub, it can trigger the app to be deployed automatically in the cloud. GitHub is useful for Windows-based applications, and it is the best choice because of the internal integration between both the tools.
In terms of the benefits derived from the use of the product, I would say that if you search for some technical or computer problems or issues, I think that 80 percent of them can be associated with GitHub's sample codes. The product is a place where developers can get clear knowledge about codes.
I use the centralized functions of the tool for my personal use.
Considering that the product is used by small companies or organizations where Windows-based products are used, I rate the tool nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Application Support & Infrastructure at Baader Bank AG
Provides good version control, but should include some security scanning for new libraries
Pros and Cons
- "The most valuable feature of the solution is the version control field."
- "It would be beneficial if GitHub provided some security scanning for new libraries to ensure that there are no viruses in it."
What is our primary use case?
We use GitHub to track what kind of libraries you are using.
What is most valuable?
The most valuable feature of the solution is the version control field. GitHub has a good integration and coding engine.
What needs improvement?
It would be beneficial if GitHub provided some security scanning for new libraries to ensure that there are no viruses in it. The solution’s stability could be a bit better.
For how long have I used the solution?
I have been using GitHub for two months.
What do I think about the stability of the solution?
I rate the solution a seven out of ten for stability.
What do I think about the scalability of the solution?
Around 30 users use the solution regularly in our organization, and we plan to increase the usage.
Which solution did I use previously and why did I switch?
I have previously used Bitbucket.
How was the initial setup?
The solution's implementation takes a long time.
What's my experience with pricing, setup cost, and licensing?
We pay a licensing fee for GitHub, which could be cheaper.
What other advice do I have?
The solution is deployed on the cloud in our organization. I would recommend the solution to other users. GitHub is a version control, and you can always switch and text because every version is saved.
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Consultant at Wipro Limited
The forking feature allows us to release a specific set of features to the environment.
Pros and Cons
- "The most valuable aspects of GitHub are version control and parallel development. I also appreciate the forking part, which allows us to release a specific set of features to the environment."
- "The development team pushes the code into a repository, and the CI/CD pipeline will perform the build. We need open-source libraries to perform the builds. It would be helpful to have the ability to link to open-source libraries like npm libraries. I don't know if GitHub Actions provides this. I would like to see that in GitHub Actions if they don't."
What is our primary use case?
Our customer has hundreds and thousands of applications, and 12 are part of my current project. Three of those applications are using GitHub as a code repository. The rest use Bitbucket. This customer is an Atlassian shop, so only I don't think more than 50 people use it.
Any code they develop will be version-controlled in this GitHub tool, and they use the branching and merging strategy to promote their code. We use it for version control and parallel development.
The code in GitHub will be consumed by CI/CD pipeline for the build and deployment. We're using the latest version, which has a feature called GitHub Actions that enables CI/CD within GitHub, but this organization doesn't use GitHub Actions. They prefer Bamboo.
What is most valuable?
The most valuable aspects of GitHub are version control and parallel development. I also appreciate the forking part, which allows us to release a specific set of features to the environment.
Development teams can integrate this tool with their IDEs. GitHub provides command line instructions that should suffice. But customers wonder how to configure their IDE because you have to clone the repo, register the username with a password, and then switch. All those things need to be performed within the IDE. So I don't know whether those things are already available. That would enable the developer to integrate their IDEs with the GitHub repository.
What needs improvement?
The development team pushes the code into a repository, and the CI/CD pipeline will perform the build. We need open-source libraries to perform the builds. It would be helpful to have the ability to link to open-source libraries like npm libraries. I don't know if GitHub Actions provides this. I would like to see that in GitHub Actions if they don't.
If you know the language for your build, it would be wonderful if GitHub automatically provided the link to those language-specific libraries so we don't need to search for the library.
For example, if I'm using Node.js, I should be in a position to link it to the npm libraries associated with that version so my build using the CI pipeline will work well. Then the results in the library must go into an artifact repository. We'll have to depend on JFrog or Sonatype to provide binary repositories. Git has the repository technology, so why not offer a binary repository feature?
GitHub has a static code repository; now, GitHub Actions provides CI/CD. The resulting packages should stay somewhere. I don't know whether they have added this or not because I have not explored the GitHub Actions. They're all public libraries, and the result of the build or CI pipeline is a deployment-ready package. Where will we keep them? That's where we need a binary repository.
In addition to the binary repository, I think they could also include some vulnerability scans to ensure the code we deliver is clean. SonarQube is a static code analysis we use. There are tools coming from Fortify or Veracode that can ensure there is no security vulnerability in the code. It's a complete CA practice-related tenant. It would be wonderful if they could add this functionality.
For how long have I used the solution?
We've used GitHub since 2013.
What do I think about the stability of the solution?
GitHub performs well with the current load. I haven't had issues with the tool.
What do I think about the scalability of the solution?
We've never had an with the number of projects or developers using this tool. We've consistently had around a thousand developers over the years. The load will increase If a customer adds another 5,000 developers, then we may see some ups and downs in the scalability aspect of this tool, but we are all good with the scalability and stability so far.
How are customer service and support?
I haven't interacted with the support team because things are working well and we've never had issues with the platform.
Which solution did I use previously and why did I switch?
We used open-source Git and later used GitLab, which is a flavor of Git. GitHub, GitLab, Bitbucket, and Azure Repos are all flavors of Git. The underlying version-control functionalities come from Git, but different vendors have their own flavors. I have experience in all four of these, which are Git.
How was the initial setup?
I wasn't involved in the initial installation, but I installed the open-source flavor of Git, which was straightforward. Enabling the AD or LDAP is the most important thing in the enterprise setup. I have not looked into that because the customer enabled it. I never got a chance to integrate LDAP with the access management system within GitHub.
What's my experience with pricing, setup cost, and licensing?
It's a GAT now. We are using the enterprise edition. I don't use open-source any longer. I have no clue because it's all owned by the customer. We are only consultants in the project, right? So we don't have access to those details.
What other advice do I have?
I rate GitHub 10 out of 10. If you are using GitHub, your development team should define the branching strategy. One popular solution is Gitflow. There are different branching strategies available. You can use the main branch loan and a toggling feature development approach where one branch is sufficient.
However, people with parallel releases need a parallel development strategy, where multiple branches will come into play. You should consider which branching strategies apply to your current industry and development strategy. Pick one of them, learn, and adopt it in your project.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Cloud Architect at a tech services company with 51-200 employees
Has GitHub Actions for triggering workflows, GitHub Secrets for saving credentials and the UI for identifying errors
Pros and Cons
- "The most valuable features are GitHub Actions for triggering workflows, GitHub Secrets for saving credentials without needing a third-party service, and the UI for identifying errors in the code when we commit."
- "Regarding improvements, I preferred the tool's earlier pricing model, which limited storage and the number of repositories instead of the number of users, which was more convenient from a customer perspective. I've also experienced issues with GitHub servers being unable to support moving repositories, which caused problems. For basic plans, no support was available to help resolve these issues. I think GitHub should provide more support for smaller businesses to help with these problems."
What is our primary use case?
I use GitHub as a code repository, and we use GitHub Actions a lot to trigger our pipelines.
What is most valuable?
The most valuable features are GitHub Actions for triggering workflows, GitHub Secrets for saving credentials without needing a third-party service, and the UI for identifying errors in the code when we commit.
What needs improvement?
Regarding improvements, I preferred the tool's earlier pricing model, which limited storage and the number of repositories instead of the number of users, which was more convenient from a customer perspective. I've also experienced issues with GitHub servers being unable to support moving repositories, which caused problems. For basic plans, no support was available to help resolve these issues. I think GitHub should provide more support for smaller businesses to help with these problems.
For how long have I used the solution?
I have been using the product for six to seven years.
What do I think about the stability of the solution?
For stability, I'd give the solution a seven because we faced 500 server timeouts a couple of times under a heavy workload. It's a good product; otherwise, that was just one instance I could think of.
I recommend GitHub for small, medium, and large companies. However, for very large businesses spending a lot of money, there are other options with more functions and features.
What do I think about the scalability of the solution?
I rate the product's scalability a nine out of ten.
How are customer service and support?
The community support for GitHub is good enough. However, the official support from GitHub itself is not the best.
How was the initial setup?
The initial setup is quite straightforward. The UI is interactive, so I don't see any problems there. It should be fine with any issues. I'm using the cloud-based version of GitHub.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, I'd rate it eight out of ten. It's decent and not too expensive, and small businesses can also afford it. With AWS taking CodeCommit out of the market, I don't see many competitors for small companies in terms of GitHub.
What other advice do I have?
There are options like GitLab with more functions and features for very large-scale businesses that spend a lot of money.
I'd give GitHub a nine out of ten as a product and would definitely recommend it to other users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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