Ness-Glass box is a digital experience analytics platform service that capture every web and mobile app session, see every struggle and use AI powered analysis to maximize every digital journey. Ness-Glass box complements your Web and Mobile investment turning it into a powerful tool which answers why things are happening, Every journey and everything about it, Understanding specific behavioral trends and their broad contextת Visually slice-and-dice customer journeys to find correlations between dimensions and KPIs. Ness-Glass box let you zoom in to relevant session replays from each node on the journey to quickly find error root-causes and fix them.
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