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Helix ALM Reviews

Vendor: Perforce
3.2 out of 5
1,254 followers
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What is Helix ALM?

Helix ALM is a comprehensive Application Lifecycle Management (ALM) software platform offered by Perforce. It provides organizations with tools and features to manage the entire lifecycle of software development and product engineering. Helix ALM combines requirements management, test management, issue tracking, and version control into a unified solution, enabling teams to collaborate effectively and ensure the delivery of high-quality software products.

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Helix ALM is the #7 ranked solution in top Application Requirements Management solutions, #15 ranked solution in top Quality Management Tools, and #19 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give Helix ALM an average rating of 6.4 out of 10. Helix ALM is most commonly compared to Jira: Helix ALM vs Jira. Helix ALM is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a healthcare company, accounting for 15% of all views.
Buyer's Guide
Helix ALM
March 2025
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Helix ALM mindshare

Product category:
Application Lifecycle Management (ALM...
As of April 2025, the mindshare of Helix ALM in the Application Lifecycle Management (ALM) Suites category stands at 0.5%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites

PeerAnalyst reports based on Helix ALM reviews

TypeTitleDate
CategoryApplication Lifecycle Management (ALM) SuitesApr 1, 2025Download
ProductReviews, tips, and advice from real usersApr 1, 2025Download
ComparisonHelix ALM vs JiraApr 1, 2025Download
ComparisonHelix ALM vs Microsoft Azure DevOpsApr 1, 2025Download
ComparisonHelix ALM vs Nutanix Cloud Manager (NCM)Apr 1, 2025Download
Suggested products
TitleRatingMindshareRecommending
Jira4.121.9%91%274 interviewsAdd to research
OpenText ALM / Quality Center4.05.6%89%207 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Users appreciate Helix ALM's ability to integrate seamlessly with other tools and provide exceptional traceability throughout the development lifecycle. They value its requirement management capabilities, customization options, and robust defect tracking features. Helix ALM's centralized repository is praised for ensuring consistency and easy access to information. Its flexibility in generating various reports and dashboards makes it highly advantageous for project oversight and progress tracking.
  • "The tool offers high stability."
  • "The most valuable features of Helix ALM are traceability and flexibility."
  • "Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."

Room for Improvement

Users mentioned that Helix ALM's search functionality is slow and inadequate. They found its reporting features cumbersome and lacking customization. It was noted that Helix ALM's performance can degrade with large datasets. Notifications management was cited as difficult to configure effectively. Users expressed that support could be more responsive and documentation clearer, helping reduce complexity in understanding features. Some found the initial setup and onboarding process challenging.
  • "Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
  • "The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
  • "It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."

ROI

Users noted substantial improvements in project traceability and team productivity after adopting Helix ALM. They highlighted better defect tracking, streamlined workflows, and enhanced collaboration. Many appreciated the tool's ability to manage complex projects efficiently, leading to time savings and reduced manual effort. Cost savings were frequently mentioned, as Helix ALM facilitated faster issue resolution. Enhanced visibility into project progress also helped teams meet deadlines more effectively, positively impacting overall ROI.

Pricing

Helix ALM offers flexible, modular pricing based on the components you need: Requirements Management, Issue Management, and Test Case Management. Pricing typically starts around $1,500 per user annually. Users commend its cost-effectiveness and scalability for larger teams, though some find initial setup costs higher than expected.

  • "I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
  • "I give the solution a nine out of ten for pricing."

Popular Use Cases

Helix ALM is primarily used for managing requirements, test cases, and issues efficiently. Users highlight its robust traceability features, which help track relationships between items. Helix ALM is valued for its ability to handle complex projects, improve collaboration among team members, and streamline the development lifecycle. Customizability and integration capabilities with other tools are noted as significant advantages that enhance project management and quality assurance processes.

Service and Support

Users emphasize responsive and efficient customer service of Helix ALM. Support team quickly resolves inquiries and provides professional assistance. Clients appreciate knowledgeable staff, noting their capacity to solve issues promptly. Tech support helps users navigate challenges effectively. Customer care stands out for reliability and quick response time.

Deployment

Users describe Helix ALM's initial setup as straightforward and easy to follow. They appreciate the minimal time required to get started and highlight the clear documentation provided. Some users mention the setup process is intuitive and does not demand extensive technical expertise. Helix ALM quickly adapts to various requirements, making the onboarding process smooth. Positive comments emphasize the efficiency and simplicity of getting the system operational.

Scalability

Users find Helix ALM's scalability impressive, mentioning it handles large projects efficiently and adapts well to varying team sizes. They appreciate its robust performance with extensive datasets and its capability to integrate smoothly with other tools, enabling seamless expansion. Some users have pointed out minor configuration challenges during scaling but generally praise its flexibility and reliability in growing environments, especially for complex, multi-team projects.

Stability

Users state that Helix ALM offers reliable performance, with strong uptime and minimal crashes. They appreciate its ability to handle extensive data efficiently. Some note that Helix ALM integrates well with other tools, enhancing stability. Users also mention that technical support promptly handles any issues, contributing to the overall robustness. However, a few users find occasional glitches, though they do not significantly impact functionality.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Helix ALM Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Healthcare Company
15%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
10%
Educational Organization
7%
Real Estate/Law Firm
6%
Transportation Company
5%
Comms Service Provider
4%
Leisure / Travel Company
4%
Government
4%
Wholesaler/Distributor
3%
Media Company
2%
Performing Arts
2%
Insurance Company
2%
Retailer
2%
University
2%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Legal Firm
1%
Logistics Company
1%
Energy/Utilities Company
1%
Non Tech Company
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Consumer Goods Company
1%
Construction Company
1%

Compare Helix ALM with alternative products

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Learn more about Helix ALM

Helix ALM Features:

  • Requirements Management: Helix ALM allows for capturing, organizing, and managing requirements, ensuring clarity, traceability, and alignment with stakeholders.
  • Test Management: The platform provides tools for creating, executing, and tracking tests, enabling comprehensive test coverage and quality assurance.
  • Issue and Defect Tracking: Helix ALM offers robust issue and defect tracking capabilities, allowing teams to log, track, and resolve issues throughout the software development lifecycle.
  • Version Control Integration: It integrates with version control systems, such as Helix Core, enabling teams to manage source code, track changes, and maintain version history.
  • Traceability and Impact Analysis: Helix ALM establishes relationships between requirements, tests, defects, and code changes, facilitating traceability and impact analysis to understand the impact of changes and make informed decisions.
  • Collaboration and Workflow Management: The platform supports collaboration among team members, streamlines workflows, and provides notifications and approvals to ensure efficient progress and timely delivery.
  • Reporting and Analytics: Helix ALM offers reporting and analytics capabilities to gain insights into project status, quality metrics, and overall performance, aiding in decision-making and process improvement.

Helix ALM Benefits:

  • Streamlined Development Process: Helix ALM provides a centralized platform that streamlines the software development process, promoting efficient collaboration and coordination among team members.
  • Improved Collaboration and Communication: The platform facilitates effective collaboration and communication among cross-functional teams, reducing miscommunication and fostering better teamwork.
  • Enhanced Requirement Management: Helix ALM helps ensure clear, traceable, and well-managed requirements, leading to better understanding and fulfillment of customer needs.
  • Comprehensive Test Management: With Helix ALM, teams can create, execute, and track tests, ensuring comprehensive test coverage, early defect detection, and improved product quality.
  • Effective Issue and Defect Tracking: Helix ALM's issue and defect tracking features enable teams to log, track, and resolve issues throughout the development process, ensuring timely issue resolution and reducing the risk of defects in the final product.
  • Regulatory Compliance Support: Helix ALM provides features to support compliance with industry regulations and standards, offering documentation, audit trails, and version control to meet regulatory requirements.
  • Increased Visibility and Control: Helix ALM offers transparency and visibility into project status, metrics, and performance, empowering teams with actionable insights to make informed decisions and manage projects effectively.
  • Scalability and Customization: Helix ALM is a flexible solution that can be tailored to fit the specific needs of different organizations and projects. It scales to accommodate growing teams and supports customization to align with unique processes and workflows.

Reviews from Real Users

Harold Pogue, Global IT Director of Digital Platforms, says that, “The initial setup is complexly straightforward. The vendor offers support where they come and set up the solution for a fee”, and also adds, "The most valuable features of Helix ALM are traceability and flexibility.

Helix ALM was previously known as TestTrack.

Helix ALM customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce

Related questions

  • 34
When evaluating Application Lifecycle Management suites, what aspects do you think are the most important to look for?
  • 19
Looking for suggestions - we need a test management and defect tracking tool which can be integrated with an automation tool.
  • 93
Looking for a Comparison of JIRA, TFS & HP ALM as a Test Management Tool
  • 3
Do you have any feedback on the HPE ALM Octane release that came out in June 2016?
  • 14
How does Digite's Swift ALM tool compare with HPE ALM or JIRA?
  • 143
Would you use one or both ALM and JIRA to manage the SDLC and production support work?
  • 19
What ALM software do you recommend for building web apps?
  • 77
What is better for ALM: Scrum or Kanban?
  • 7
What features should one consider when choosing an ALM suite?
  • 35
What is your recommended Application Lifecycle Management (ALM) product for a large enterprise?

Product Categories

Product Categories
Application Lifecycle Management (ALM) Suites
Application Requirements Management
Test Management Tools

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Helix ALM reviews

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Harold Pogue - PeerSpot user
Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company with 10,001+ employees
Verified user of Helix ALM
Dec 8, 2022
Helix ALM is insanely configurable, with great traceability, and flexibility

Pros

"The most valuable features of Helix ALM are traceability and flexibility."

Cons

"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."

What is our primary use case?

The primary use case is controlling and documenting project documents, requirements, tests, traceability between them, and coupling to the execution of text. Helix ALM is also used to track bugs and link them to validation testing.

How has it helped my organization?

Helix ALM is insanely configurable. We can really configure the solution and change it to do pretty much everything we want with only a couple of people. I have been in different roles along the way from principal contributor to project manager and with Helix ALM I rarely need IT, people, to make changes. I can be at an admin level and make the changes I need quickly and deploy them.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (581 words)
PeerSpot user
Chief Technology Officer at a insurance company with 51-200 employees
Verified user of Helix ALM
Jan 3, 2024
The product's integration capabilities and user interface need improvement

Pros

"The tool offers high stability."

Cons

"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."

What is our primary use case?

I use the solution in my company to keep historical data at the moment.

I also use Helix ALM to manage defects, keep track of the history of defects, and for user stories.

What needs improvement?

Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (370 words)
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Find out what your peers are saying about Helix ALM. Updated March 2025
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PeerSpot user
Software Consultant at a manufacturing company with 501-1,000 employees
Verified user of Helix ALM
    Oct 8, 2015
    Product version discussed: 2010.0.1
    It gave us the ability to define and manage a set of test cases and test sets to be run, but automation was hard to maintain for complex scripts with multiple subtest calls and I/O.

    What is most valuable?

    The test management component (ability to define and manage a set of test cases and test sets to be run), and the test metrics were often used by me.

    How has it helped my organization?

    During that time the tool was in use by me, the test organization coalesced into a pyramid (centralized/organized) with Test Manager on top of the pyramid, Test Leads (for each shift) below the Test Manager, and then the Test Engineers creating tests, mapping requirements, and executing the tests.

    It improved bilateral communications. Instantaneous progress metrics were viewable by the entire team. At the time, The Configuration Control Board partly relied upon TestTrack reports to judge the efficacy testing and to help determine the next set of fixes required to be placed into the release baseline.

    *Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Read full review (642 words)
    PeerSpot user
    Advanced Product Developer - Software at a manufacturing company with 501-1,000 employees
    Verified user of Helix ALM
    Aug 9, 2017
    Product version discussed: Helix ALM Client
    Efficiently Prioritizes Work Using Filter Tables, Though Look And Feel Is Outdated

    What is most valuable?

    Filtering tables of requirements and defects, because it allows me to easily focus on the items that I need to work on for any given day.

    How has it helped my organization?

    It allows us to prioritize work for a given time period and sort by priority when viewing the status of our work.

    *Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Read full review (349 words)
    PeerSpot user
    Solutions Consultant at a tech services company with 1-10 employees
    Verified user of Helix ALM
    Apr 8, 2021
    Helps you measure, automate, and visualize your processes

    Pros

    "Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."

    Cons

    "It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge. "

    What is our primary use case?

    Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration.

    What is most valuable?

    I would say that Helix ALM's greatest value is that it allows you to have a clear view of your current configuration and dependencies backward tested. If you have to have backward compatibility, it allows you to see that. It also allows you to explore new branches for optimization going forward. It would be a great match for integrating decision trees.

    *Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Read full review (550 words)
    PeerSpot user
    Owner/CEO at a tech services company with 51-200 employees
    Verified user of Helix ALM
      Oct 16, 2015
      Product version discussed: 7.6
      It integrates with Subversion and makes the testing process more manageable

      What is most valuable?

      Integration with Subversion.

      How has it helped my organization?

      The testing process was more manageable.

      *Disclosure: I am a real user, and this review is based on my own experience and opinions.
      Read full review (148 words)
      PeerSpot user
      Software QA Analyst at a tech company with 5,001-10,000 employees
      Verified user of Helix ALM
      Jul 14, 2015
      The product cannot easily be customized for specific needs, but when used for bug reporting, the product is great.

      What is most valuable?

      Test runs and test cases are the most valuable features.

      How has it helped my organization?

      When used for bug reporting, the product is great when searching for specific bugs. The search feature is highly customizable.

      *Disclosure: I am a real user, and this review is based on my own experience and opinions.
      Read full review (350 words)