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Senior Systems Engineer at a government with 1,001-5,000 employees
Vendor
Top 20
Stable, scalable, and good support
Pros and Cons
  • "The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications."
  • "The integration could be improved."

What is our primary use case?

We use the solution for remote desktops for a small number of users, but we do not use Citrix. Therefore, Horizon View is sufficient for us to publish applications or desktops for small services.

What is most valuable?

The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications.

What needs improvement?

The integration could be improved. For example, there could be more integration and easier integration with products such as Okta and Duo. VMware Horizon View could be a multifactor authentication and authorization product, with more options for workflows, user assignments, and group assignments. Currently, it is complicated to configure a demo, so more integration would be beneficial.

For how long have I used the solution?

I am currently using the solution.

Buyer's Guide
Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

What other advice do I have?

I give the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
End User Compute Architect at a tech services company with 1-10 employees
Real User
Great stability and scalability, and helpful for managing remote access and a great number of desktops
Pros and Cons
  • "The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
  • "The remote application features have some room for improvement."

What is our primary use case?

We essentially use it to enable remote workers.

What is most valuable?

The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country.

What needs improvement?

The remote application features have some room for improvement.

For how long have I used the solution?

I've dealt with Horizon 7 for as long as it has been out.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

Its scalability is great.

How are customer service and technical support?

Their tech support is good. It used to be better. It has dropped off a little bit, but it is good.

How was the initial setup?

The initial setup of Horizon 7 (and Horizon 8) is fairly straightforward for the infrastructure. Getting the use cases for each desktop pool can be a challenge.

What's my experience with pricing, setup cost, and licensing?

I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore.

What other advice do I have?

I would advise defining your use cases before you start.

I would rate VMware Horizon 7 a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.
Datacenter Specialist at a tech services company with 51-200 employees
Real User
It is stable and easily scalable, but remote connection and load balancing should be better
Pros and Cons
  • "It is stable and easily scalable."
  • "The remote connection, bandwidth usage, and error connection can be improved. Working with the load balancer sites should also be improved. For example, with Horizon, we can use two clients with a one megabit connection, but with Citrix, we can use four or five clients with the same bandwidth through ICA protocol. VMware must improve remote connection, connection stability, and load balancing."

What is our primary use case?

We use this solution for virtual desktop infrastructure and remote desktop connections on client sites with 18 clients or end-user devices.

What is most valuable?

It is stable and easily scalable. 

What needs improvement?

The remote connection, bandwidth usage, and error connection can be improved. Working with the load balancer sites should also be improved. For example, with Horizon, we can use two clients with a one megabit connection, but with Citrix, we can use four or five clients with the same bandwidth through ICA protocol. VMware must improve remote connection, connection stability, and load balancing.

For how long have I used the solution?

I have been using this solution for five or six years. 

What do I think about the stability of the solution?

VMware is stable. We don't need to switch after installation, but for one area, the connection stability is currently lower than other solutions. We tested it, and one connection from the load balancer or the firewall needs to be improved.

What do I think about the scalability of the solution?

It is easily and quickly scalable and expandable. 

Which solution did I use previously and why did I switch?

We are also Citrix Platinum partners. We are using Citrix solutions and desktop. When we create a project, we give our clients options and considerations between Citrix and VMWare. They choose after that.

For one building or two buildings that are nearby, or one local site, we prefer Horizon Seven. If end users are connected to VDI desktops or other Citrix services or if they are using a load balancer like NetScaler, for coming from outside to the inside of corporate, we are using Citrix VDI because of the ITA protocol.

How was the initial setup?

The initial setup is quick and easy, but after that, you must configure user groups, machine groups, and delivery groups. It also requires some scripting and other tweaks, but the initial setup is easy for VMware Horizon.

The deployment duration depends on the number of users. For example, for 1,000 end users, you need redundancy servers for VMWare Horizon, and you need other servers for connecting to vCenter. Load balancing depends upon the client's sites. For example, for 10 users, I can make a connection locally in 45 minutes to one hour, but for 1,000 end users from different sites, it can take two to four days. If the complexity is high, it can take one month.

In terms of the staff required for deployment and maintenance, it depends on the end users and requirements on the customer site. I can complete installation myself, for example, of up to 100 users on one site. If more sites and more configurations are needs, it is a team job. It depends on the end users and customer expectations.

What other advice do I have?

I would rate VMware Horizon 7 a seven out of ten. If it becomes stronger like the Citrix ICA protocol, it would easily be a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Vmware Administrator at Intertech
Real User
Reliable and easy to deploy applications
Pros and Cons
  • "The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff."
  • "VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high."

What is our primary use case?

I have integrated this solution for educational institutions to help deploy applications to students and staff. I have also integrated this solution for a financial organization. This solution is deployed on-premises. 

How has it helped my organization?

The students and staff have different requirements, knowledge, and applications they need to install, so we segregate the VDI. I have master images and then whichever application a student or staff member needs installed, I'll install it on the master image, then deploy that image to that particular staff member or group of students. In a matter of minutes, they will have their application ready to use.

What is most valuable?

The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff. 

Instant clone is one of the best features. Within seconds, we can create a new WEM based on the requirements. So whenever they log in, the system or VM will be able to use it. 

What needs improvement?

VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high. 

For how long have I used the solution?

I have been integrating this solution for customers for years. 

What do I think about the stability of the solution?

This solution is stable and reliable. I would say it's one of the best options. 

How are customer service and support?

VMware's support is tremendously good. I have never had any issues with their side, in terms of technical support. They have a very talented team and they'll fix your problem in no time. 

How was the initial setup?

The initial setup is not straightforward. You need to be very careful because it's based on end user experience, which is very important. You need to look at all the aspects of it—networking, cabling, storage, switching—and if performance is what most users need, there should be no compromise on this. You need to understand what your requirements are, what applications you may be running on the system, and then you need to design the storage. For example, if a customer has applications that demand more IOPS, then I would consider going for all-flash storage or an HTI solution, like Dell. Performance demands are very important and you need to consider all the levels and aspects I listed. 

Planning is very important. Installation itself is not straightforward, and does take some time. It took me an hour and a half to two hours to complete the installation. I had a team of five to help me deploy VMware to cover the levels of storage, networking, computing, and cabling. 

What about the implementation team?

I implemented through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

The license is very costly, as well as the renewal cost. We have the Enterprise Plus license. I recommend that my customers renew the support contract because they will inevitably have issues. VMware releases new features and if customers want to use these features, they definitely have to maintain their support contract. 

What other advice do I have?

I would rate VMware Horizon an eight out of ten. 

I have several customers—a few educational institutions and one financial organization—who use Horizon in their infrastructure. I definitely recommend this solution, especially for educational institutions, because it's really good for them to have VDI infrastructure. This is one of the best solutions they can implement.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Director comercial at a comms service provider with 11-50 employees
Real User
Easy to customize
Pros and Cons
  • "The ease of customizing the terminal, including the ability to add or decrease memory."
  • "Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."

What is most valuable?

The best thing about this product was the ease of customizing the terminal, including the ability to add or decrease memory.

What needs improvement?

One issue we had with this product was that the connection was unstable. Sometimes we had to force values so the end-user could continue working, which caused some information to get lost. 

For how long have I used the solution?

I have been using VMware Horizon View for around three years.

What do I think about the stability of the solution?

There were problems with the stability of the product's connectivity, which lowered my rating of the product.

What other advice do I have?

I would rate it an eight out of ten because the connection is unstable. It is really good in the other aspects.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Administrator at a cloud solution provider with 51-200 employees
Vendor
It provides employees using many devices with portability but not for Linux desktops which should be included.

What is most valuable?

Features like LinkedClone, Desktop Pool with many delivery options and one single pane of glass to rule all desktop environments can simplify VDI management and reduce infrastructure costs.

How has it helped my organization?

In my low use-case, Horizon VDI is showing the agility to provide employees using many devices such as a tablet, PC and Mac, with portability but still stay within an active directory environment, with data and software which are in a "usable secure place".

What needs improvement?

I think that providing the solution for Linux desktops could be a real improvement as this would deliver desktops for operations and administrative operators without huge licensing costs (Desktops that have LibreOffice, Firefox and Linux client for client-server application). Another enhancement for this product could be a more simplified active directory GPO management through the Horizon Administrator console.

For how long have I used the solution?

I've been using this solution for one year, but only for demo purposes. We use this solution to try to demonstrate its real value.

What was my experience with deployment of the solution?

During the deployment take care with deploying the primary domain controller and the underlying vSphere environment.The VMs must be correctly resolved, NTP must be correctly reached and synchronized to, and PDC must be correctly configured. No issues will be encountered if you watch out for these simple constraints.

What do I think about the stability of the solution?

The product is mature, and stability is never compromised. In some cases, stability is gained by the underlying infrastructure stability. For this reason, pay attention to infrastructure metrics like storage IOPS and CPU utilization. In my case, the underlying infrastructure is covering up many possible issues.

What do I think about the scalability of the solution?

I haven't scaled out my infrastructure, because my environment didn't reach the limit.

How are customer service and technical support?

Customer Service:

I haven't used it in this environment.

Technical Support:

I haven't used it in this environment.

Which solution did I use previously and why did I switch?

Yes, I used Microsoft Terminal server (from Windows Server 2003 and 2008). I suggest deploying this solution to a few remote desktops, but still keep a VDI solution because it is lacking in many features like management, mobility and multimedia experience. For this reason, I switched to Horizon.

How was the initial setup?

Deployment is not very easy, because there are many implications with the underlying infrastructure (which must be used only as a VDI infrastructure) and Active Directory GPO, which cannot be directly handled by View Administrator.

What about the implementation team?

I deployed this solution in house and alone.

What was our ROI?

Choosing VDI to save hardware costs is not the goal of Horizon, because the infrastructure and licensing break-even point can only be reached after the 1000th VDI. ROI must be measured in controlling the manpower costs. For this reason, often it is difficult to show the real advantage of the Horizon solution. In my case, because I'm using it for demo purposes I can't give more details about this.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are important and physical infrastructure could not be shared between classic server virtual datacenter and a Horizon environment. In my case the use of NFR costs (only for demo purpose) are near zero, (the infrastructure is made by using recycled hardware).

Which other solutions did I evaluate?

Yes, we also looked at Windows Terminal Server.

What other advice do I have?

In my opinion, this product should be the first environment that an enterprise company must consider. This product is a potential first player providing a top enterprise solution to deliver VDI in large and very large environments. For this reason, my rating of is 10/10 when considering a solution for enterprise environment and 8/10 in a mid-size deployment.

Pay attention to how many virtual desktops you should deliver and what is the real desktop utilization.A few desktops and too much customizations could cause an unjustified costs for three years.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a VMware solution provider partner (sell a private cloud solution) and VMware service provider partner.
PeerSpot user
it_user209226 - PeerSpot reviewer
it_user209226System Administrator at a cloud solution provider with 51-200 employees
Vendor

Just for update www.vmware.com Horizon 6 now supports Linux Desktop!
Enjoy

ICS Cybersecurity Consultant at a computer software company with 51-200 employees
Vendor
Easy to set up, perfect for building lab environments, and free to use
Pros and Cons
  • "The initial setup is very simple and straightforward."
  • "VMware has purchased by Dell, they started to remove a lot of their support for non-Intel hardware and that's a bit of a problem. They dropped a lot of support for hardware that people commonly use and it just so happened that this hardware is not Intel. It makes it difficult to get assistance."

What is our primary use case?

The solution is primarily used to manage VMs. 

How has it helped my organization?

.

What is most valuable?

The free version of the solution is great. It's perfect for if you have to build lab environments. 

What needs improvement?

They need to improve the stabilization process of major releases.

For how long have I used the solution?

Few years.

What do I think about the stability of the solution?

The stability can be an issue when new versions are released.

What do I think about the scalability of the solution?

N/A: I use the solution for a lab environment.

How are customer service and technical support?

As a free product, they do not offer technical support. Therefore, when I use it, I am on my own and I do my own troubleshooting.

Which solution did I use previously and why did I switch?

Some Virtual Box - I prefer VMware

How was the initial setup?

The initial setup is not difficult or complex. It's a very easy process. A company shouldn't have trouble with the implementation.

What's my experience with pricing, setup cost, and licensing?

This product is free to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solution Architect at a tech services company with 51-200 employees
Consultant
It controls what application a user will see in his/her desktop, but it blocks AppStack applications.

I was talking to my colleague Sven Huisman this morning and the discussion got to App Volumes and VMware UEM. We both are running some PoC's right now and are experiencing some rather interesting facts about both products.

There is one feature that I experienced before that I thought should be shared with you out there. It's something they need to work on, it's fairly simple but if it's not implemented in UEM soon, the combination with App volumes is rather useless.

Let me explain myself...

UEM

UEM is implemented to control what application a user will see in his/her desktop, this among other user profile controlling features is the core business of UEM.

App Volumes

App volumes is implemented to stop the image sprawl so you don't need 10 VDI golden images to conquer your ever demanding organization, you built one and add AppStack per department.

The marriage

The marriage took place the minute VMware acquired VMware UEM, both products suddenly are bonded, in good and in bad times until death do us part.

So what happens when you have a desktop that is controlled by UEM and you add an AppStack? Let me walk you through this.

  1. You logon to the desktop
  2. UEM kicks in and setup your desktop following the configuration you created
  3. App Volumes integration with the Connection server kicks in and connects to AppStack to your desktop
  4. You see all you apps that are installed in the image and all other settings like printers and drive mappings.

You won't however see your AppStack applications, they are there but UEM is still blocking them. The logon task of VMware UEM is happening before the AppStack is connected, the integration with the connection broker works for App Volumes but not yet for VMware UEM.

Can be tune this?

I've been playing around with it and there are a few way to get your applications available. One option is to click refresh yourself but that is of course the last option you want to give your users.

There are a few trigger available that you could use;

There is however no trigger for added AppStack and and haven't yet found a way to create something to run after logon that would do a refresh.

I created a unlock task that runs on the unlock trigger and chose UEM Refresh there. That one works for instantly after I unlock my desktop the apps are there.

I also added a scheduled task to do a refresh but again it's not really the way to go.

I think that VMware needs to add a little bit of integration here and ask the guys from Immidio to add a trigger called AppStackArrival.

If you found a great manageable way to do this, please let me know.. looking forward to it.

p.s. without UEM, App volumes will show you the applications instantly, just when you add UEM you add management on a different level that for now hurts me.

Update 5th June 2015 11:02: My co-worker Sven Huisman was digging a bit deeper and focused on AppVolumes to solve this issue. He found another workaround to solve this, this is a more workable workaround. Read about it here.

It does not solve it, the integration has to come from UEM detecting the AppStack or AppVolumes notifying UEM that it is doing something. It's at least a workable solution for now, now it's up to VMware.

Originally published on blog.webernetz.net.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.