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reviewer1672230 - PeerSpot reviewer
End User Compute Architect at a tech services company with 1-10 employees
Real User
Great stability and scalability, and helpful for managing remote access and a great number of desktops
Pros and Cons
  • "The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
  • "The remote application features have some room for improvement."

What is our primary use case?

We essentially use it to enable remote workers.

What is most valuable?

The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country.

What needs improvement?

The remote application features have some room for improvement.

For how long have I used the solution?

I've dealt with Horizon 7 for as long as it has been out.

Buyer's Guide
Horizon 8
January 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

Its scalability is great.

How are customer service and support?

Their tech support is good. It used to be better. It has dropped off a little bit, but it is good.

How was the initial setup?

The initial setup of Horizon 7 (and Horizon 8) is fairly straightforward for the infrastructure. Getting the use cases for each desktop pool can be a challenge.

What's my experience with pricing, setup cost, and licensing?

I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore.

What other advice do I have?

I would advise defining your use cases before you start.

I would rate VMware Horizon 7 a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1655805 - PeerSpot reviewer
Engineer at a government with 10,001+ employees
Real User
Stable, good technical support, and secure
Pros and Cons
  • "The most valuable feature of this solution has been security."
  • "The initial setup was not difficult but there is room for improvement."

What is our primary use case?

We are using VMware Horizon View for workstation replacement. We are mostly still in the development stage.

What needs improvement?

The most valuable feature of this solution has been security.

For how long have I used the solution?

I have been using VMware Horizon View for approximately one year.

What do I think about the stability of the solution?

The stability has been good.

How are customer service and technical support?

Whenever I had to use the technical support from VMware I had a good experience.

How was the initial setup?

The initial setup was not difficult but there is room for improvement.

What other advice do I have?

I rate VMware Horizon View an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Horizon 8
January 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
reviewer1600827 - PeerSpot reviewer
Automation & Instrumentation Expert at a construction company with 10,001+ employees
Real User
highly reliable, stable, and priced well
Pros and Cons
  • "The most valuable feature of the solution is its reliability."

    What is our primary use case?

    We use this solution to maintain the existing ESXi that we have.

    What is most valuable?

    The most valuable feature of the solution is its reliability.

    For how long have I used the solution?

    I have been using this solution for a few months.

    What do I think about the stability of the solution?

    I have found this solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    We have not had any issues with the service from the technical support team.

    How was the initial setup?

    The installation is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is affordable. However, there are extra fees for support.

    What other advice do I have?

    I rate VMware User Environment Manager an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user320616 - PeerSpot reviewer
    Process Control Network Manager at Georgia-Pacific LLC
    Real User
    We now have full visibility across all our sites from one pane of glass, although I'd like I/O acceleration within VMware instead of having to use a third party.

    What is most valuable?

    Being able to centrally manage our environments from one pane of glass.

    How has it helped my organization?

    Before we virtualized it was stand alone systems, now I can see all ten sites we manage, and manage the systems. If we need to make changes, we can do it with a snapshot. It's much easier than before, plus we now have visibility into everything going on.

    What needs improvement?

    One thing is I'd like to be able to see I/O acceleration within VMware instead of having to use a third party, like VMTurbo.

    What do I think about the stability of the solution?

    We haven’t had any issues – its worked really well.

    What do I think about the scalability of the solution?

    With virtual environments, we are highly scalable. Before, when we had a physical environment adding a server was a whole process, now we have a base VM, and we just add it, provisioning servers is nothing. Now it takes two to three hours, instead of two to three weeks.

    How are customer service and technical support?

    I haven’t had any issues. They're easy to get hold of, and they're able to help with all our issues.

    Which solution did I use previously and why did I switch?

    There was no other solution in place.

    How was the initial setup?

    It was fairly straightforward. It took getting used to the new technology but it wasn’t too difficult.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer2096580 - PeerSpot reviewer
    Senior Systems Engineer at a government with 1,001-5,000 employees
    Vendor
    Top 20
    Stable, scalable, and good support
    Pros and Cons
    • "The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications."
    • "The integration could be improved."

    What is our primary use case?

    We use the solution for remote desktops for a small number of users, but we do not use Citrix. Therefore, Horizon View is sufficient for us to publish applications or desktops for small services.

    What is most valuable?

    The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications.

    What needs improvement?

    The integration could be improved. For example, there could be more integration and easier integration with products such as Okta and Duo. VMware Horizon View could be a multifactor authentication and authorization product, with more options for workflows, user assignments, and group assignments. Currently, it is complicated to configure a demo, so more integration would be beneficial.

    For how long have I used the solution?

    I am currently using the solution.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    What other advice do I have?

    I give the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System engineer at DCA
    Real User
    Top 10
    Best solution on the market
    Pros and Cons
    • "Horizon View's best features are that it gives you more control over the PCs on your infrastructure, and it's specialized for banking environments."
    • "The initial setup was complex, and you need system experience to walk through it."

    What is our primary use case?

    Horizon View is primarily used to consolidate networks against potential threats from outside.

    What is most valuable?

    Horizon View's best features are that it gives you more control over the PCs on your infrastructure, and it's specialized for banking environments.

    For how long have I used the solution?

    I've been working with VMWare Horizon View for more than three years.

    What do I think about the stability of the solution?

    Horizon View is stable.

    What do I think about the scalability of the solution?

    Horizon View is scalable.

    How was the initial setup?

    The initial setup was complex, and you need system experience to walk through it.

    What other advice do I have?

    Compared to Citrix and Microsoft, I'd recommend Horizon View as the best on the market. I'd rate it eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    reviewer1738062 - PeerSpot reviewer
    Technical manager at a tech services company with 11-50 employees
    Real User
    Solution for virtualizing workloads and applications; it offers good support, scalability, and stability
    Pros and Cons
    • "Scalable and stable virtualization solution, with good technical support offering timely responses."
    • "Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."

    What is our primary use case?

    VMware Horizon 7 virtualizes workloads and applications.

    What needs improvement?

    Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer.

    For how long have I used the solution?

    I've  been dealing with VMware Horizon 7 for six years.

    What do I think about the stability of the solution?

    I'm satisfied with the stability of VMware Horizon 7. Its stability is good enough.

    What do I think about the scalability of the solution?

    I find the scalability of VMware Horizon 7 good, because you can scale it in any kind of way. You can add more hosts, then you'll have a bigger solution.

    How are customer service and support?

    We have normal issues that appear, then we have to contact support for this product. The support is good, and they respond in a timely fashion.

    How was the initial setup?

    The installation process for this product is not as straightforward, but it's also not as complicated.

    What's my experience with pricing, setup cost, and licensing?

    We're paying monthly for the license of VMware Horizon 7.

    What other advice do I have?

    I'm an integrator for VMware Horizon 7 and other products, for any project plan.

    I'm satisfied with the performance of this product.

    We have five users of VMware Horizon 7.

    I can recommend this product to people who are looking into using or implementing it.

    My rating for VMware Horizon 7 is eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Systems Architect at a tech consulting company with 51-200 employees
    Real User
    Easy to maintain, responsive support, straightforward to deploy
    Pros and Cons
    • "It is easy to maintain."
    • "User profiles are something that needs to be improved."

    What is our primary use case?

    We use this solution for remote users around the country.

    What is most valuable?

    The product as a whole is okay.

    It is easy to maintain.

    What needs improvement?

    User profiles are something that needs to be improved.

    For how long have I used the solution?

    We have been using VMware Horizon View for approximately five years.

    What do I think about the stability of the solution?

    So far, the stability has been good and we haven't had any problems.

    What do I think about the scalability of the solution?

    We have a stable environment right now and haven't needed to expand our usage. We have approximately 500 users.

    How are customer service and technical support?

    Technical support has been responsive.

    How was the initial setup?

    The initial setup is straightforward, although customization is a little kludgey.

    What about the implementation team?

    We deployed using an in-house team.

    What other advice do I have?

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.