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PeerSpot user
Storage Specialist at Informatics Services Corporation
Real User
Good organization and integration, helps reduce maintenance costs
Pros and Cons
  • "Managing all operating systems in a single environment helped a lot in organizing and integrating it."
  • "The initial startup costs for this solution are relatively high."

What is our primary use case?

Use as a test center for medical students was the primary purpose of the launch. The number of users seen included was about two hundred. The model was kiosk-mode. Each time, after the end of the virtual machine exam, it was presented. It had to change on the user.

How has it helped my organization?

Organizing and integrating is perhaps the most important feature.

Reducing maintenance costs as well as reducing end-time service to end users can be another feature.

Infrastructure equipment and Zero Client. It also has great flexibility in infrastructure changes, both in software and in hardware. You can increase the resources needed by the user or software needed in a few seconds.

What is most valuable?

Managing all operating systems in a single environment helped a lot in organizing and integrating it. Also, there is no operating system on the user-side hardware.

There is no worry that it will crash and you will be able to recover it in seconds.

Using this solution in medium to large organizations can be justified. Since virtualization is widespread in many organizations today, launching this solution may not require much infrastructure change.

Offices that do not require much processing are a good place to use this solution.

What needs improvement?

Places such as universities are not suitable for this solution.

The initial startup costs for this solution are relatively high.

Buyer's Guide
Horizon 8
January 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

Because it's more focused on integration, it's much more flexible and easier to manage.

What do I think about the scalability of the solution?

This solution is Very Scalable

How are customer service and support?

The technical support for this solution is very satisfying.

Which solution did I use previously and why did I switch?

We tried solutions from Parallels, but it didn't seem right for the organization.

How was the initial setup?

Most organizations have gone to virtualization and VMware clustering. Most of the work is already done.

What about the implementation team?

Our in-house team handled the deployment.

What was our ROI?

We have seen ROI between two and three years.

What's my experience with pricing, setup cost, and licensing?

The initial startup costs for this solution are relatively high.

Licensing and hardware outsourcing is expensive, but can be cost-effective in the three to five-year range.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Administrator at a cloud solution provider with 51-200 employees
Vendor
It provides employees using many devices with portability but not for Linux desktops which should be included.

What is most valuable?

Features like LinkedClone, Desktop Pool with many delivery options and one single pane of glass to rule all desktop environments can simplify VDI management and reduce infrastructure costs.

How has it helped my organization?

In my low use-case, Horizon VDI is showing the agility to provide employees using many devices such as a tablet, PC and Mac, with portability but still stay within an active directory environment, with data and software which are in a "usable secure place".

What needs improvement?

I think that providing the solution for Linux desktops could be a real improvement as this would deliver desktops for operations and administrative operators without huge licensing costs (Desktops that have LibreOffice, Firefox and Linux client for client-server application). Another enhancement for this product could be a more simplified active directory GPO management through the Horizon Administrator console.

For how long have I used the solution?

I've been using this solution for one year, but only for demo purposes. We use this solution to try to demonstrate its real value.

What was my experience with deployment of the solution?

During the deployment take care with deploying the primary domain controller and the underlying vSphere environment.The VMs must be correctly resolved, NTP must be correctly reached and synchronized to, and PDC must be correctly configured. No issues will be encountered if you watch out for these simple constraints.

What do I think about the stability of the solution?

The product is mature, and stability is never compromised. In some cases, stability is gained by the underlying infrastructure stability. For this reason, pay attention to infrastructure metrics like storage IOPS and CPU utilization. In my case, the underlying infrastructure is covering up many possible issues.

What do I think about the scalability of the solution?

I haven't scaled out my infrastructure, because my environment didn't reach the limit.

How are customer service and technical support?

Customer Service:

I haven't used it in this environment.

Technical Support:

I haven't used it in this environment.

Which solution did I use previously and why did I switch?

Yes, I used Microsoft Terminal server (from Windows Server 2003 and 2008). I suggest deploying this solution to a few remote desktops, but still keep a VDI solution because it is lacking in many features like management, mobility and multimedia experience. For this reason, I switched to Horizon.

How was the initial setup?

Deployment is not very easy, because there are many implications with the underlying infrastructure (which must be used only as a VDI infrastructure) and Active Directory GPO, which cannot be directly handled by View Administrator.

What about the implementation team?

I deployed this solution in house and alone.

What was our ROI?

Choosing VDI to save hardware costs is not the goal of Horizon, because the infrastructure and licensing break-even point can only be reached after the 1000th VDI. ROI must be measured in controlling the manpower costs. For this reason, often it is difficult to show the real advantage of the Horizon solution. In my case, because I'm using it for demo purposes I can't give more details about this.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are important and physical infrastructure could not be shared between classic server virtual datacenter and a Horizon environment. In my case the use of NFR costs (only for demo purpose) are near zero, (the infrastructure is made by using recycled hardware).

Which other solutions did I evaluate?

Yes, we also looked at Windows Terminal Server.

What other advice do I have?

In my opinion, this product should be the first environment that an enterprise company must consider. This product is a potential first player providing a top enterprise solution to deliver VDI in large and very large environments. For this reason, my rating of is 10/10 when considering a solution for enterprise environment and 8/10 in a mid-size deployment.

Pay attention to how many virtual desktops you should deliver and what is the real desktop utilization.A few desktops and too much customizations could cause an unjustified costs for three years.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a VMware solution provider partner (sell a private cloud solution) and VMware service provider partner.
PeerSpot user
it_user209226 - PeerSpot reviewer
it_user209226System Administrator at a cloud solution provider with 51-200 employees
Vendor

Just for update www.vmware.com Horizon 6 now supports Linux Desktop!
Enjoy

Buyer's Guide
Horizon 8
January 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Solutions Manager at ICSI
Reseller
A modern platform for the secure delivery of virtual desktops and apps
Pros and Cons
  • "VMware has a lot of experience in virtualization — they are the pioneers in virtualization."

    What is our primary use case?

    Within my company, there are 50 employees using this solution.

    What is most valuable?

    Personally, I prefer Citrix, because you can do a lot of things with Citrix. Still, VMware has a lot of experience in virtualization — they are the pioneers in virtualization. They are both great solutions.

    What do I think about the stability of the solution?

    This solution is both stable and it's also very secure, too.

    How was the initial setup?

    It requires some experience to deploy it, but overall, It's not that difficult.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive. A lot of companies in Mexico find that the price is too high.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give VMware Horizon View a rating of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Manager at a tech services company with 10,001+ employees
    Real User
    Top 10
    An easy initial setup with a good unified gateway and very good technical support
    Pros and Cons
    • "VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward."
    • "I would love to see so they can actually allow the use of Linux, from a hosting environment as well as from a VDI client environment."

    What is most valuable?

    Horizon actually has been working well in the current pandemic situation. Originally, we had clients deployed in our infrastructure. Now, once working from home or remote working has been imposed, we deployed a Unified Gateway. It's simply one more component of Horizon, and it allows us to give access over the public IP so that those people at home get the same environment itself as they work from their home without causing any user experience problems. There were no additional licenses required for that job either, which was nice.

    What needs improvement?

    I would love to see so they can actually allow the use of Linux, from a hosting environment as well as from a VDI client environment. If I can actually host Linux instances as VDIs with the same features as what I get on Windows and have all the key components, like the Composer, database, or the connection services, that would be ideal. Often, ransomware and attacks usually target Windows, therefore, if I'm on Linux, at least I'll have some level of comfort or a buffer against danger.

    For how long have I used the solution?

    VMware Horizon was deployed around one and a half years ago in my infrastructure.

    What do I think about the stability of the solution?

    We do not have any problems with the stability part of it. It doesn't crash or freeze. It's not buggy and it doesn't have any glitches. It's reliable.

    What do I think about the scalability of the solution?

    VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward. 

    How are customer service and technical support?

    We've had a couple of calls with technical support. They're very good, from what I have experienced. We are quite satisfied with their level of knowledge and responsiveness.

    How was the initial setup?

    The initial setup is somewhat okay. They're not too complex. There are various components that have to be installed and configured, and therefore a little bit of expertise is required. It's not dead simple. You do need some background.

    Ours was a smaller deployment and it's supposed to host around 800 different current virtual instances. Starting from the backend stack to going live, it took approximately two weeks overall.

    What's my experience with pricing, setup cost, and licensing?

    It is more economical than purchasing each license individually. If you purchase vSphere Enterprise plus vSAN, then vROps, and then Horizon, it's going to be a large cost. If you do this logic, it will be very cheaper, because they did not charge us separately for the vSphere or vSAN or vROps with this. You buy the number of seats irrespective to how much hardware you run on, they will not charge you more. That's the benefit.

    What other advice do I have?

    We aren't on the latest version of the solution. We're at minus one right now. The final upgrade has not been done due to the pandemic situation.

    In our kind of environment, it's just more of a media use case, so we used it and it made sense. If you have variable workloads, not a uniform workload, then it might not go under the licensing for just VDIs, asVDIs specifically cover your operating system instances as well as uniform with the VDI clients. If it is a uniform VDI client, such as all Windows 10 systems for users to log in, like on host environment, or it's all a server farm, etc., for those kinds of environments, Horizon is a no brainer. 

    A company should go for it. I'd recommend it. It is a good solution to work with.

    Overall, I would rate the solution eight out of ten. For the most part, we've been quite satisfied with the results.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1446579 - PeerSpot reviewer
    Manager - Technical Services at a tech services company with 501-1,000 employees
    Real User
    Handles graphic-intensive applications well, and it's easy to scale
    Pros and Cons
    • "VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI."
    • "I would like to see seamless integration with the cloud because right now, the dependency is on the cloud providers."

    What is most valuable?

    VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI. It helps with graphic-intensive applications.

    The experience is seamless for graphic-intensive applications using this particular protocol.

    What needs improvement?

    It's difficult to recall any areas that need improvement. 

    They are growing now, in particular with this VDI domain. VMware is now introducing new products and features, and they are onboarding new customers.

    There are many competitors in the market. All of the Media in Apple products delivery is seamless. 

    They need to advertise the product well and focus on their core features. 

    They need to market accordingly and they will have a good future and a good experience for the end customers.

    I would like to see seamless integration with the cloud because right now, the dependency is on the cloud providers. I would like to see them have their own cloud environment on any public cloud. Right now, it is split between the public cloud and the VMware cloud environment. If they could deliver a solution that integrated all of the components then it would be great. They would not have to manage two different consoles but rather, a single implementation and a single console.

    For how long have I used the solution?

    I have been working with VMware Horizon 7 for more than one year.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    It's easy to scale. Once you have it in your environment it's can be easily scaled.

    How are customer service and technical support?

    Technical support is good.

    How was the initial setup?

    The initial setup is straightforward.

    If the customer already has a VMware virtualized platform then it's a seamless deployment.

    Even the ordering and packaging is simple because it can be combined with the server virtualizing platform. You just order a one-part code that includes everything in that solution, including the VDI platform.

    It can take approximately one week to deploy if it is on-premises, and if on the cloud, depending not the workload, it can take a day or two.

    What other advice do I have?

    They have both options of deployment models. If it is on-premises, it's as per their proprietary prerequisite. With the cloud, they have AWS and Microsoft Azure.

    I would recommend VMware Horizon 7 if the customer already has the VMware virtualized environment in place.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user320286 - PeerSpot reviewer
    Data Processing Manager 2 at a government with 1,001-5,000 employees
    Vendor
    It’s a more secure environment for desktops than a physical environment, although it lacks incorporation of VDI administration.

    What is most valuable?

    The ability to log in from anywhere is huge. Remote access is a third party product, but with them working together, it's is great.

    How has it helped my organization?

    I would say that it’s a more secure environment for desktops than a physical environment.

    What needs improvement?

    Right now, we use a third party product to do the VDI administration, which has been fairly good for us. We’re looking for one vendor to be able to manage all aspects of the stack to make it more efficient and stable.

    What do I think about the stability of the solution?

    Not so stable – there’s a lot of new issues that we have not experienced before on the physical desktop side that become challenges for us when trying to solve on the client side. This is really an infrastructure side product, so troubleshooting for us from the client side is more difficult, and we tend to need to escalate and get assistance from the infrastructure staff frequently.

    What do I think about the scalability of the solution?

    We kind of halted everything simply because of several technical issues that needed to be resolved to make the old system more stable before we plan on rolling out more. We’re currently looking at going to a generation 2 VDI with vCenter 6 and Horizon View 6.

    How are customer service and technical support?

    I've indirectly dealt with them. My staff have opened cases with VMware, and they’ve always been good to work with. However, sometimes our issues are in house, or caused by a third party, so it’s difficult to know how to divide and conquer, from where we sit at client support.

    Which solution did I use previously and why did I switch?

    The CIO had a vision and wanted to push toward the anytime anywhere capability for our customers.

    Which other solutions did I evaluate?

    I wasn’t involved, but I’m sure they looked at Citrix.

    What other advice do I have?

    We look at a products, the ability to respond quickly and completely are important. I would wait until the whole system matures a little more and comes together as far as where everything is under one vendor, so that it’s more stable and efficient. A few technical bugs need to be worked out, and we had some trouble with video display, and that could’ve been avoided.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user6405 - PeerSpot reviewer
    Engineer at a insurance company with 1,001-5,000 employees
    Real User
    VMware Horizon View Feature Pack 1 Test Drive

    VMware released the Feature Pack 1 for VMware Horizon View 5.2 a week or so after the standard release. The feature pack comes with the HTML5 Access (Blast Protocol) and Unity Touch.

    The new HTML5 client for VMware Horizon View 5.2 is something I was looking forward to trying out. Is it a pain to use a full client' No, but having the flexibility to roam around to different devices and not need to install an application is a nice mobility feature.

    Protocol Wars

    The HTML5 client doesn’t use PCoIP, and instead uses VMware’s own Blast protocol. Using a different procol piques my interest because VMware does not own PCoIP, which is a Teradici product. Could VMware buy Teradici' They certainly could, but they haven’t in the past so it seems unlikely they ever will. The talking point response here seems to be that Teradici is a ‘hardware’ company and does not fit VMware’s portfolio which focuses on software. Maybe the goal is to keep using two protocols. Or maybe the long-term goal is to develop the Blast protocol to a point where PCoIP isn’t needed. That is 100% speculation on my part, obviously, and that would be far down the road.

    The agent for the Blast Protocol is an additional application install from the feature pack, and must be installed into the virtual desktop image on top of the View Agent. The software must also be installed to the connection server, and the pool(s) must be edited to enable the ‘HTML Access’ checkbox, etc. The whole process is simple, and doesn’t require a reboot.

    Gunnar Berger has created a video comparing the protocols on YouTube: VMware Horizon View – Blast protocol vs PCoIP. One thing that appears different in the release than in his video of the beta is that the shadowing “functionality” is actually removed. The behavior mimics PCoIP now in that if another client connects then it disconnects the original connection.

    Blast Positives

    Protocol wars aside, I do like the Blast implementation. The video performance is very good, although not as good as PCoIP; the build-to-lossless functionality is relatively noticeable, for example. Watching video shows the real performance differences. Normal usage is solid and responsive, and is fine for a task worker that doesn’t require multimedia.

    From testing the client on different platforms and browsers, I noticed that the client detects whether the connection is coming from a mobile or regular desktop OS and adjusts accordingly. This is very handy, as using Safari on an iPad gives the touchpad overlay option in addition to the other options the tablet interface provides. The below images compare the experience from an iPad with Safari, and MacOS with Google Chrome:

    Blast’s Room-for-Improvement

    This is the first release, so there are going to be rough edges that need some polish. Below are some of the issues in the current release (Feature Pack 1 with Horizon View 5.2):

    1. No Multimedia or Flash Redirection
    2. No ThinPrint Support
    3. No USB Support
    4. No Audio Support
    5. No WebCam Support
    6. Unsupported on Android

    I tried using HTML5 client from my Droid Bionic running Android ICS, even though the documentation does not list Android in the supported platforms. The web page notifies the user of such:

    Proceeding with the Android native browser fails outright, but the client does work in a degraded state with Chrome for Android. The only bug I noticed with Chrome for Android was that the client panel shows up in the middle of the screen, which results in a couple pixel tall line through the desktop when the panel is shrunk.

    Unity Touch

    Unity Touch is a nice feature addition for tablet users, although using Windows 7 on a tablet is not exactly a pleasurable experience. Unity Touch does make it a bit more enjoyable, though. A panel is added to the left side of the interface that gives easy access to programs, files, and running applications:

    Browsing Windows Explorer and the Start Menu aren’t really built for tablets, so moving these to a panel that is made for the tablet experience is perfect. This is a great start to making a full Windows OS (Win8 excluded) more accessible for a tablet.

    Thoughts

    The features added by the Horizon View 5.2 Feature Pack 1 are great additions to the product, and really add functionality that competing products do not have. The Blast protocol is still a new feature and has limitations of such, but using a desktop inside a web browser is perfect when on a device without the ability to install applications, and it provides easy, quick access at that. Unity Touch is a great usability/experience additional for tablet users that make Windows on a tablet a little more more enjoyable.

    It’s great to see VMware innovating in the VDI space.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user271026 - PeerSpot reviewer
    it_user271026System Administrator at a university with 1,001-5,000 employees
    Vendor

    Waiting to see the improvement.

    See all 2 comments
    MarcMermuys - PeerSpot reviewer
    ICT System Administrator at College of Europe
    Real User
    Top 10
    Quality desktop and app virtualization product that allows for a centralized environment. Could use more support for master template optimization
    Pros and Cons
    • "I appreciate the ability to have a more centralized environment."
    • "In the next release, I would like to have more support when optimizing the master templates for PDI. There are tools that are available to be used but they are not supported at the moment and are more, "use at your own risk.""

    What is our primary use case?

    We use this solution for virtual servers and virtual desktops. Our whole environment is on VMware combined with Nutanix.

    What is most valuable?

    I appreciate the ability to have a more centralized environment.

    What needs improvement?

    In the next release, I would like to have more support when optimizing the master templates for PDI. There are tools that are available to be used but they are not supported at the moment and are more, "use at your own risk."

    For how long have I used the solution?

    I have been using this solution for more that fifteen years.

    What do I think about the stability of the solution?

    The performance was lacking a bit in the beginning due to the old infrastructure with SAN and having everything separated. Now that we use this in combination with Nutanix, it is quite stable.

    What do I think about the scalability of the solution?

    We are easily able to add another house to the Nutanix farm which would result in more resources for VMware.

    What was our ROI?

    As a result of using VMware, we have to buy less hardware and do not need to replace thin clients.

    What other advice do I have?

    I would advise potential users to create a template to test if the performance is good enough for your client level.

    I rate this solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.