We are continuing to use Horizon 8 for remote work. Our company data, along with customer data, is stored in the private data center. Horizon is used for accessing the data center and data.
IT Systems Engineer at a tech services company with 11-50 employees
Enhanced security and access with advanced protocol features
Pros and Cons
- "I find the security of Horizon to be most valuable."
- "It would be beneficial to see improvements in client-side functionalities, especially for some Linux clients."
What is our primary use case?
How has it helped my organization?
If you configure Horizon well and limit access solely through Horizon 8, it enhances security by reducing the entry points for accessing data.
What is most valuable?
I find the security of Horizon to be most valuable. The Vue protocol, which is VMware BaaS, and the new BaaS codec feature of this protocol are particularly beneficial. The implementation of Instant Clone Technology also provides utility.
What needs improvement?
It would be beneficial to see improvements in client-side functionalities, especially for some Linux clients. A better in-built multi-factor authentication solution would also be advantageous. While there are ways to achieve this through Microsoft Azure and Google, a more integrated approach within Horizon would be ideal.
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Horizon 8
November 2024
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816,636 professionals have used our research since 2012.
For how long have I used the solution?
We have been working with Horizon 8 for a long time and have continued with each version since its release.
What do I think about the stability of the solution?
Stability is becoming a bigger issue for many software products these days, not just Horizon 8. Security issues can sometimes arise, which impacts stability.
What do I think about the scalability of the solution?
In terms of scalability, it is not a significant problem, suggesting that Horizon scales effectively.
How are customer service and support?
Our experience with VMware's customer service is limited. I would rate it a six out of ten due to possible transitions and product changes over recent years.
How would you rate customer service and support?
Neutral
How was the initial setup?
We cater to small companies, typically around 50 to 100 users. For these sizes, the setup is manageable and not overly complex. However, implementing a high-level solution for larger companies can be more complicated.
Which other solutions did I evaluate?
I primarily have experience with Horizon 8, without reference to other specific solutions.
What other advice do I have?
I can recommend Horizon to other users based on its security features and effective management processes.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Nov 4, 2024
Flag as inappropriateProvides good scalability, but the initial setup process could be easier
Pros and Cons
- "It is a stable product."
- "The product's initial setup process could be easier."
What is our primary use case?
We use VMware Horizon View for its remote access feature.
What needs improvement?
The product's initial setup process could be easier.
For how long have I used the solution?
We have been using VMware Horizon View for a few years now. At present, we are using the latest version.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
We have 100 VMware Horizon View users in our organization. It is a scalable product.
How was the initial setup?
The initial setup is complicated. It takes one week to complete and requires two executives to work on deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product. We purchase its yearly license.
What other advice do I have?
I recommend VMware Horizon View to others and rate it a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Horizon 8
November 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Solutions Manager at ICSI
Scalable, straightforward easy, and simple to use
Pros and Cons
- "The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers."
- "VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times."
What is our primary use case?
VMware Horizon View is used for virtualization.
What is most valuable?
The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers.
VMware has spent a lot of money to improve its solutions.
What needs improvement?
VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times.
For how long have I used the solution?
I have been using VMware Horizon View for a couple of years.
What do I think about the stability of the solution?
VMware Horizon View could be more stable.
What do I think about the scalability of the solution?
The scalability of VMware Horizon View is very good.
How are customer service and support?
I have never contacted support.
How was the initial setup?
The initial setup of VMware Horizon View is easy.
What other advice do I have?
My advice to others is if they have a VMware base implementation, it would be very good to use VMware Horizon View. If you want to improve the solution with other technology or other solutions from VMware is a great decision to use.
I rate VMware Horizon View a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Associate at NTT DATA
Helps to reduce server load but performance is slow
Pros and Cons
- "Horizon 7 is scalable - we can add more machines or servers easily."
- "Horizon 7's performance could be improved."
What is most valuable?
The most valuable feature is that when we access the machine, it automatically builds on the back-end and provides to the user. Then when the user logs off, the machine logs off automatically or is destroyed, which helps to reduce load on the server.
What needs improvement?
Horizon 7's performance could be improved. For instance, when I launch the VDI, it takes a very long time to boot.
For how long have I used the solution?
I've been working with Horizon 7 for about six months.
What do I think about the stability of the solution?
Horizon 7 is stable, though its performance isn't the best.
What do I think about the scalability of the solution?
Horizon 7 is scalable - we can add more machines or servers easily.
How are customer service and support?
VMware's technical support is not the best - instead of providing troubleshooting, they give us documentation that we're supposed to use to find solutions.
How was the initial setup?
The initial setup was very simple.
What's my experience with pricing, setup cost, and licensing?
Horizon 7 is cheaper than some competitors, like Citrix, because it includes solutions for the server side, the VDI side, and the hypervisor side.
What other advice do I have?
Horizon 7 is best-suited to small environments. I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Storage Specialist at Informatics Services Corporation
Good organization and integration, helps reduce maintenance costs
Pros and Cons
- "Managing all operating systems in a single environment helped a lot in organizing and integrating it."
- "The initial startup costs for this solution are relatively high."
What is our primary use case?
Use as a test center for medical students was the primary purpose of the launch. The number of users seen included was about two hundred. The model was kiosk-mode. Each time, after the end of the virtual machine exam, it was presented. It had to change on the user.
How has it helped my organization?
Organizing and integrating is perhaps the most important feature.
Reducing maintenance costs as well as reducing end-time service to end users can be another feature.
Infrastructure equipment and Zero Client. It also has great flexibility in infrastructure changes, both in software and in hardware. You can increase the resources needed by the user or software needed in a few seconds.
What is most valuable?
Managing all operating systems in a single environment helped a lot in organizing and integrating it. Also, there is no operating system on the user-side hardware.
There is no worry that it will crash and you will be able to recover it in seconds.
Using this solution in medium to large organizations can be justified. Since virtualization is widespread in many organizations today, launching this solution may not require much infrastructure change.
Offices that do not require much processing are a good place to use this solution.
What needs improvement?
Places such as universities are not suitable for this solution.
The initial startup costs for this solution are relatively high.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
Because it's more focused on integration, it's much more flexible and easier to manage.
What do I think about the scalability of the solution?
This solution is Very Scalable
How are customer service and technical support?
The technical support for this solution is very satisfying.
Which solution did I use previously and why did I switch?
We tried solutions from Parallels, but it didn't seem right for the organization.
How was the initial setup?
Most organizations have gone to virtualization and VMware clustering. Most of the work is already done.
What about the implementation team?
Our in-house team handled the deployment.
What was our ROI?
We have seen ROI between two and three years.
What's my experience with pricing, setup cost, and licensing?
The initial startup costs for this solution are relatively high.
Licensing and hardware outsourcing is expensive, but can be cost-effective in the three to five-year range.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Pre Sales Solutions Architect at a tech services company with 51-200 employees
A powerful application platform for virtual isolation
Pros and Cons
- "The application delivery is it's most valuable feature."
- "The support team's technicalities and the pricing of the solution need improvement."
What is our primary use case?
It is a powerful application platform for virtual isolation.
What is most valuable?
The application delivery is it's most valuable feature.
What needs improvement?
The support team's technicalities and the pricing of the solution need improvement.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
It is a stable solution. I rate it a seven out of ten.
What do I think about the scalability of the solution?
Horizon is a scalable solution and it depends on the hardware. Around 45 users use the solution.
How are customer service and support?
I have an open ticket with VMware. I rate the support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Horizon's initial setup is easy. Sometimes I can do the integration myself and sometimes I need an integrator.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive in comparison to Citrix but when comparing the technicalities VMware Horizon, is worth the money.
What other advice do I have?
Between Citrix and Horizon, I would recommend Horizon for its management and availability.
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Consultant at IWM Network Solutions
Provides great functionality and has a good app virtualizing feature
Pros and Cons
- "The app virtualizing is a great feature."
- "The initial setup is a little complicated."
What is our primary use case?
Our customers are using this product on simple data and to access some applications. We are customers of VMware Horizon View.
What is most valuable?
The app virtualizing is a great feature. The system developers use it to deliver apps to targeted staff. It basically reduces the server infrastructure resource. The solution provides good functionality.
What needs improvement?
The initial setup is a little complicated.
For how long have I used the solution?
I've been engaged with this solution for almost a year.
What do I think about the stability of the solution?
The solution is stable, we've hardly had any problems.
What do I think about the scalability of the solution?
The solution is scalable and we're planning to scale up to 700 users. I think it will be easy. The infrastructure is hyperconverged so we don't expect any issues. We currently have a license for 300 users.
How are customer service and support?
Customer support is supplied by the implementer. Problems can generally be solved by a phone call.
How was the initial setup?
The initial setup is a little bit complex at the start and that's related to the migration of the current users to the client. The setup was a little easier in the latest version. The migration to our 315 clients took a couple of weeks. We have one person dedicated to monitoring the system.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are quite high, we pay for a bundle.
What other advice do I have?
Customers need to know their requirements clearly and this will likely create a significant saving when it comes to working out a licensing model.
I rate this solution 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Manager at ICSI
A modern platform for the secure delivery of virtual desktops and apps
Pros and Cons
- "VMware has a lot of experience in virtualization — they are the pioneers in virtualization."
What is our primary use case?
Within my company, there are 50 employees using this solution.
What is most valuable?
Personally, I prefer Citrix, because you can do a lot of things with Citrix. Still, VMware has a lot of experience in virtualization — they are the pioneers in virtualization. They are both great solutions.
What do I think about the stability of the solution?
This solution is both stable and it's also very secure, too.
How was the initial setup?
It requires some experience to deploy it, but overall, It's not that difficult.
What's my experience with pricing, setup cost, and licensing?
This solution is expensive. A lot of companies in Mexico find that the price is too high.
What other advice do I have?
Overall, on a scale from one to ten, I would give VMware Horizon View a rating of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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