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Manager, IT at The School of Research Science
Real User
Offers good graphics facilities but the performance needs to be improved
Pros and Cons
  • "It has improved our business because now we can run applications and it's easier for our students to do their exams."
  • "In the next release, the performance, the speed, and the price need to be improved."

What is our primary use case?

This solution provides centralized management with a digital platform.

How has it helped my organization?

It has improved our business because now we can run applications and it's easier for our students to do their exams.

We learned something new and gained experience regarding single digital platforms including how they work, how it is made into a single platform, and technically how the hybrid conversion works.

What is most valuable?

The most valuable feature is the graphics facilities.

What needs improvement?

They have tried to create a solution that is similar to Nutanix Citrix. Nutanix Citrix is the leader with this type of solution, a digital single platform. VMware tried to do the same, it's close but in terms of performance and how they manage a single platform, Nutanix Citrix is much better.

In the next release, the performance, the speed, and the price need to be improved.

Buyer's Guide
Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,634 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the scalability of the solution?

There are still many unknowns as we have only been working with this solution for a short time. We don't know the level of support and the servers are new to us, but in the six months that we have been running this solution, we have not run into any problems.

At this early stage, we can't determine whether VMware is able to address any issues or not.

How are customer service and support?

We are still new to this solution and have not run into any issues to be able to access the level of support or response time.

To date, I am doing the support with my team with our limited knowledge.

We haven't created any tickets with VMware technical support to resolve any issues.

So far we have been able to resolve the issues immediately.

Which solution did I use previously and why did I switch?

Previously we were using Microsoft Terminal Server. 

Microsoft Terminal server did not meet our requirements and we didn't achieve our tasks or what we need in education. The new application now, it's reported to have strong backend, and to have a graphic backend to be able to support new applications, like Photoshop, printers, and video. It has graphics facilities.

Terminal Server does not have these facilities.

The VDI with this solution is now supported and it works for us. The challenge is to have a graphical backend and we get this with VMware, which solves the problem.

How was the initial setup?

The deployment model is on the hybrid cloud.

What's my experience with pricing, setup cost, and licensing?

This solution is expensive.

Which other solutions did I evaluate?

Nutanix Citrix is the best solution in the world. I have attended a seminar and I like it.

Unfortunately, I am not able to purchase it due to finance. Our recruitment office decided to go with Dell, not Nutanix. If the decision was mine to make I would have gone with Nutanix Citrix, not VMware or Dell VMware.

What other advice do I have?

Area 1 Horizon is a product by VMware. It's centralized management with a digital platform.

I would rate this solution a five out of ten, but to be fair, there have been several improvements to this solution. We can work with this solution. We had issues before, but now they have been resolved. Students can do the lessons that are required and write the exams.
We requested the graphics facilities and now they are available and working fine.

Overall, I would say that we can give them a rating of seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user6405 - PeerSpot reviewer
Engineer at a insurance company with 1,001-5,000 employees
Real User
VMware Horizon View Feature Pack 1 Test Drive

VMware released the Feature Pack 1 for VMware Horizon View 5.2 a week or so after the standard release. The feature pack comes with the HTML5 Access (Blast Protocol) and Unity Touch.

The new HTML5 client for VMware Horizon View 5.2 is something I was looking forward to trying out. Is it a pain to use a full client' No, but having the flexibility to roam around to different devices and not need to install an application is a nice mobility feature.

Protocol Wars

The HTML5 client doesn’t use PCoIP, and instead uses VMware’s own Blast protocol. Using a different procol piques my interest because VMware does not own PCoIP, which is a Teradici product. Could VMware buy Teradici' They certainly could, but they haven’t in the past so it seems unlikely they ever will. The talking point response here seems to be that Teradici is a ‘hardware’ company and does not fit VMware’s portfolio which focuses on software. Maybe the goal is to keep using two protocols. Or maybe the long-term goal is to develop the Blast protocol to a point where PCoIP isn’t needed. That is 100% speculation on my part, obviously, and that would be far down the road.

The agent for the Blast Protocol is an additional application install from the feature pack, and must be installed into the virtual desktop image on top of the View Agent. The software must also be installed to the connection server, and the pool(s) must be edited to enable the ‘HTML Access’ checkbox, etc. The whole process is simple, and doesn’t require a reboot.

Gunnar Berger has created a video comparing the protocols on YouTube: VMware Horizon View – Blast protocol vs PCoIP. One thing that appears different in the release than in his video of the beta is that the shadowing “functionality” is actually removed. The behavior mimics PCoIP now in that if another client connects then it disconnects the original connection.

Blast Positives

Protocol wars aside, I do like the Blast implementation. The video performance is very good, although not as good as PCoIP; the build-to-lossless functionality is relatively noticeable, for example. Watching video shows the real performance differences. Normal usage is solid and responsive, and is fine for a task worker that doesn’t require multimedia.

From testing the client on different platforms and browsers, I noticed that the client detects whether the connection is coming from a mobile or regular desktop OS and adjusts accordingly. This is very handy, as using Safari on an iPad gives the touchpad overlay option in addition to the other options the tablet interface provides. The below images compare the experience from an iPad with Safari, and MacOS with Google Chrome:

Blast’s Room-for-Improvement

This is the first release, so there are going to be rough edges that need some polish. Below are some of the issues in the current release (Feature Pack 1 with Horizon View 5.2):

  1. No Multimedia or Flash Redirection
  2. No ThinPrint Support
  3. No USB Support
  4. No Audio Support
  5. No WebCam Support
  6. Unsupported on Android

I tried using HTML5 client from my Droid Bionic running Android ICS, even though the documentation does not list Android in the supported platforms. The web page notifies the user of such:

Proceeding with the Android native browser fails outright, but the client does work in a degraded state with Chrome for Android. The only bug I noticed with Chrome for Android was that the client panel shows up in the middle of the screen, which results in a couple pixel tall line through the desktop when the panel is shrunk.

Unity Touch

Unity Touch is a nice feature addition for tablet users, although using Windows 7 on a tablet is not exactly a pleasurable experience. Unity Touch does make it a bit more enjoyable, though. A panel is added to the left side of the interface that gives easy access to programs, files, and running applications:

Browsing Windows Explorer and the Start Menu aren’t really built for tablets, so moving these to a panel that is made for the tablet experience is perfect. This is a great start to making a full Windows OS (Win8 excluded) more accessible for a tablet.

Thoughts

The features added by the Horizon View 5.2 Feature Pack 1 are great additions to the product, and really add functionality that competing products do not have. The Blast protocol is still a new feature and has limitations of such, but using a desktop inside a web browser is perfect when on a device without the ability to install applications, and it provides easy, quick access at that. Unity Touch is a great usability/experience additional for tablet users that make Windows on a tablet a little more more enjoyable.

It’s great to see VMware innovating in the VDI space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user271026 - PeerSpot reviewer
it_user271026System Administrator at a university with 1,001-5,000 employees
Vendor

Waiting to see the improvement.

See all 2 comments
Buyer's Guide
Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,634 professionals have used our research since 2012.
Solutions Manager at ICSI
Reseller
Scalable, straightforward easy, and simple to use
Pros and Cons
  • "The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers."
  • "VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times."

What is our primary use case?

VMware Horizon View is used for virtualization. 

What is most valuable?

The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers. 

VMware has spent a lot of money to improve its solutions.

What needs improvement?

VMware Horizon View has worked a lot to improve the solutions. There are some issues in the delivery of the applications, such as network problems. You can lose your connection at times.

For how long have I used the solution?

I have been using VMware Horizon View for a couple of years.

What do I think about the stability of the solution?

VMware Horizon View could be more stable.

What do I think about the scalability of the solution?

The scalability of VMware Horizon View is very good.

How are customer service and support?

I have never contacted support.

How was the initial setup?

The initial setup of VMware Horizon View is easy.

What other advice do I have?

My advice to others is if they have a VMware base implementation, it would be very good to use VMware Horizon View. If you want to improve the solution with other technology or other solutions from VMware is a great decision to use.

I rate VMware Horizon View a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Senior Associate at NTT DATA
Real User
Helps to reduce server load but performance is slow
Pros and Cons
  • "Horizon 7 is scalable - we can add more machines or servers easily."
  • "Horizon 7's performance could be improved."

What is most valuable?

The most valuable feature is that when we access the machine, it automatically builds on the back-end and provides to the user. Then when the user logs off, the machine logs off automatically or is destroyed, which helps to reduce load on the server.

What needs improvement?

Horizon 7's performance could be improved. For instance, when I launch the VDI, it takes a very long time to boot.

For how long have I used the solution?

I've been working with Horizon 7 for about six months.

What do I think about the stability of the solution?

Horizon 7 is stable, though its performance isn't the best.

What do I think about the scalability of the solution?

Horizon 7 is scalable - we can add more machines or servers easily.

How are customer service and support?

VMware's technical support is not the best - instead of providing troubleshooting, they give us documentation that we're supposed to use to find solutions.

How was the initial setup?

The initial setup was very simple.

What's my experience with pricing, setup cost, and licensing?

Horizon 7 is cheaper than some competitors, like Citrix, because it includes solutions for the server side, the VDI side, and the hypervisor side. 

What other advice do I have?

Horizon 7 is best-suited to small environments. I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Storage Specialist at Informatics Services Corporation
Real User
Good organization and integration, helps reduce maintenance costs
Pros and Cons
  • "Managing all operating systems in a single environment helped a lot in organizing and integrating it."
  • "The initial startup costs for this solution are relatively high."

What is our primary use case?

Use as a test center for medical students was the primary purpose of the launch. The number of users seen included was about two hundred. The model was kiosk-mode. Each time, after the end of the virtual machine exam, it was presented. It had to change on the user.

How has it helped my organization?

Organizing and integrating is perhaps the most important feature.

Reducing maintenance costs as well as reducing end-time service to end users can be another feature.

Infrastructure equipment and Zero Client. It also has great flexibility in infrastructure changes, both in software and in hardware. You can increase the resources needed by the user or software needed in a few seconds.

What is most valuable?

Managing all operating systems in a single environment helped a lot in organizing and integrating it. Also, there is no operating system on the user-side hardware.

There is no worry that it will crash and you will be able to recover it in seconds.

Using this solution in medium to large organizations can be justified. Since virtualization is widespread in many organizations today, launching this solution may not require much infrastructure change.

Offices that do not require much processing are a good place to use this solution.

What needs improvement?

Places such as universities are not suitable for this solution.

The initial startup costs for this solution are relatively high.

For how long have I used the solution?

We have been using this solution for three years.

What do I think about the stability of the solution?

Because it's more focused on integration, it's much more flexible and easier to manage.

What do I think about the scalability of the solution?

This solution is Very Scalable

How are customer service and technical support?

The technical support for this solution is very satisfying.

Which solution did I use previously and why did I switch?

We tried solutions from Parallels, but it didn't seem right for the organization.

How was the initial setup?

Most organizations have gone to virtualization and VMware clustering. Most of the work is already done.

What about the implementation team?

Our in-house team handled the deployment.

What was our ROI?

We have seen ROI between two and three years.

What's my experience with pricing, setup cost, and licensing?

The initial startup costs for this solution are relatively high.

Licensing and hardware outsourcing is expensive, but can be cost-effective in the three to five-year range.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AhmedShalaby - PeerSpot reviewer
Senior Pre Sales Solutions Architect at a tech services company with 51-200 employees
Real User
Top 10
A powerful application platform for virtual isolation
Pros and Cons
  • "The application delivery is it's most valuable feature."
  • "The support team's technicalities and the pricing of the solution need improvement."

What is our primary use case?

It is a powerful application platform for virtual isolation. 

What is most valuable?

The application delivery is it's most valuable feature. 

What needs improvement?

The support team's technicalities and the pricing of the solution need improvement. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

It is a stable solution. I rate it a seven out of ten.

What do I think about the scalability of the solution?

Horizon is a scalable solution and it depends on the hardware. Around 45 users use the solution.

How are customer service and support?

I have an open ticket with VMware. I rate the support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

Horizon's initial setup is easy. Sometimes I can do the integration myself and sometimes I need an integrator. 

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive in comparison to Citrix but when comparing the technicalities VMware Horizon, is worth the money.

What other advice do I have?

Between Citrix and Horizon, I would recommend Horizon for its management and availability.

I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solutions Manager at ICSI
Reseller
A modern platform for the secure delivery of virtual desktops and apps
Pros and Cons
  • "VMware has a lot of experience in virtualization — they are the pioneers in virtualization."

    What is our primary use case?

    Within my company, there are 50 employees using this solution.

    What is most valuable?

    Personally, I prefer Citrix, because you can do a lot of things with Citrix. Still, VMware has a lot of experience in virtualization — they are the pioneers in virtualization. They are both great solutions.

    What do I think about the stability of the solution?

    This solution is both stable and it's also very secure, too.

    How was the initial setup?

    It requires some experience to deploy it, but overall, It's not that difficult.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive. A lot of companies in Mexico find that the price is too high.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give VMware Horizon View a rating of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user320286 - PeerSpot reviewer
    Data Processing Manager 2 at a government with 1,001-5,000 employees
    Vendor
    It’s a more secure environment for desktops than a physical environment, although it lacks incorporation of VDI administration.

    What is most valuable?

    The ability to log in from anywhere is huge. Remote access is a third party product, but with them working together, it's is great.

    How has it helped my organization?

    I would say that it’s a more secure environment for desktops than a physical environment.

    What needs improvement?

    Right now, we use a third party product to do the VDI administration, which has been fairly good for us. We’re looking for one vendor to be able to manage all aspects of the stack to make it more efficient and stable.

    What do I think about the stability of the solution?

    Not so stable – there’s a lot of new issues that we have not experienced before on the physical desktop side that become challenges for us when trying to solve on the client side. This is really an infrastructure side product, so troubleshooting for us from the client side is more difficult, and we tend to need to escalate and get assistance from the infrastructure staff frequently.

    What do I think about the scalability of the solution?

    We kind of halted everything simply because of several technical issues that needed to be resolved to make the old system more stable before we plan on rolling out more. We’re currently looking at going to a generation 2 VDI with vCenter 6 and Horizon View 6.

    How are customer service and technical support?

    I've indirectly dealt with them. My staff have opened cases with VMware, and they’ve always been good to work with. However, sometimes our issues are in house, or caused by a third party, so it’s difficult to know how to divide and conquer, from where we sit at client support.

    Which solution did I use previously and why did I switch?

    The CIO had a vision and wanted to push toward the anytime anywhere capability for our customers.

    Which other solutions did I evaluate?

    I wasn’t involved, but I’m sure they looked at Citrix.

    What other advice do I have?

    We look at a products, the ability to respond quickly and completely are important. I would wait until the whole system matures a little more and comes together as far as where everything is under one vendor, so that it’s more stable and efficient. A few technical bugs need to be worked out, and we had some trouble with video display, and that could’ve been avoided.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2024
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.