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VMware Engineer at a tech services company with 51-200 employees
Real User
User friendly with good documentation and easy to configure
Pros and Cons
  • "The solution is very user friendly."
  • "The solution is very expensive."

What is our primary use case?

We deploy the solution for our clients.

What is most valuable?

The solution is very user friendly. 

The solution is very fast and easy to configure.

The solution offers good documentation.

Our customers maintain that they don't face any issues when using the solution and find it very reliable.

The product can really cater to specific customer environments.

What needs improvement?

Our customers haven't really experienced any issues with the solution. I'm not sure if there are any features that are missing.

The solution is very expensive.

For how long have I used the solution?

I've been using VMware for about four years. However, I've only been working with Horizon View for just less than one year.

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Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
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What do I think about the stability of the solution?

The stability of the solution is great right now. We don't have any complaints about how it's operating for us. We don't experience bugs or glitches. There isn't any crashing or freezing. There might be a minimal report about the disconnection of the agent, however, I would say that it's very minimal.

What do I think about the scalability of the solution?

We have about 500 to 700 users on the solution who use it on a daily basis.

The solution is easy to scale.

How are customer service and support?

I haven't experienced filing anything with technical support. I don't have experience with their services just yet and therefore I can't really speak to the quality of their services. However, in terms of VMware in general, they are quite responsive to issues and resolve out requests in a timely manner.

Which solution did I use previously and why did I switch?

I have a virtual desktop on Azure.

I did not really switch to Horizon View, but technically speaking, I am also on VDI. I'm not just focusing on the Horizon side. I've tried to explore different VDI solutions, like Azure, just to see what it's like.

With Horizon, the difference is more on the simplicity of the user experience and the speed and delivery of the application. It's also more convenient because some of the users work from home and can work in any place or use any device. 

How was the initial setup?

The solution isn't complex. It's pretty straightforward, largely due to the fact that there's only one application to deploy. We deployed one connection server and one replica. For the external users, I deployed a Unified Access Gateway (UAG). They have volumes and that's it.

With no dependency on the firewall, I think I can deploy the solution in one week. That would be the average amount of time it would take.

At this point, the solution has been running for about 10 months and hasn't required any maintenance whatsoever.

What about the implementation team?

For now, I implement the solution on my own after I have read different documentation, which I find helps me deploy everything effectively. 

I have a team with knowledge of VMware, however, most of the time, I'm the technical lead on the product.

What's my experience with pricing, setup cost, and licensing?

The solution is costly, however, I would argue that it is worth the money as the product can really cater to unique user requirements.

What other advice do I have?

We're partners with VMware.

I'm using versions ranging from 7.9 to 7.12.

I'm not very familiar with the cloud setup and am much more comfortable with the on-premises deployment.

I deployed it to some customers. They needed to use the VDI during the pandemic. I used a setup as a work from home scenario. VDI is our solution for that kind of use case.

I would advise any organization considering the solution to learn more about the product and how it works before starting anything. It's basically not easy to deploy if you're not familiar with the product. It's important to familiarize yourself with it.

It's an excellent solution. I'd rate it ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Consultant at a tech services company with 11-50 employees
Consultant
Integrates well with other systems, and is stable
Pros and Cons
  • "We like that VMware is the top competitor in virtualization."
  • "There are some issues with RAM in the system."

What is our primary use case?

We are selling this solution, but my position is in IT. I provide technical support to our clients.

Our customers use this solution for virtualization.

What is most valuable?

We like that VMware is the top competitor in virtualization. Many customers have this technology for virtualization.

It integrates well with other systems.

What needs improvement?

There are some issues with RAM in the system. There are also some issues with Windows 10, which is running the platform.

Windows 10 has several applications that are available from the Windows Store, and these applications may not work correctly.

We would like to see some of the features that are offered in the highest edition also included in the Standard Edition.

The higher edition has some tools or functions that are called Horizon Smart Policy. It is a very good function that should be included with the standard edition. 

For how long have I used the solution?

I am certified in this product.

What do I think about the stability of the solution?

It's a stable solution now. With the latest version, it is very stable. It is now moving to Horizon 8, which has made a lot of changes.

How was the initial setup?

Because it is our job, it is not difficult. We have experience when it comes to implementing Horizon for our customers.

It is important in the beginning that you have some experience or some kind of training.

What's my experience with pricing, setup cost, and licensing?

There are different editions available at different cost points.

What other advice do I have?

I would rate VMware Horizon 7 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,634 professionals have used our research since 2012.
Storage Engineer at a tech services company with 201-500 employees
Real User
Secure, stable, and scalable
Pros and Cons
  • "The solution is secure."
  • "VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it."

What is our primary use case?

I am using VMware Horizon View for desktops.

What is most valuable?

The solution is secure.

What needs improvement?

VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it.

In a future release, VMware Horizon View could add better integration.

For how long have I used the solution?

I have been using VMware Horizon View for one year.

What do I think about the stability of the solution?

I have found VMware Horizon View to be stable.

What do I think about the scalability of the solution?

VMware Horizon View is scalable.

How was the initial setup?

The initial setup on the desktops was easy but it was more difficult on the server. You need to check the server for OS, CPU, memory, etc., is not easy.

What's my experience with pricing, setup cost, and licensing?

There is a monthly subscription for the use of this solution and it is expensive. 

What other advice do I have?

I would recommend this solution to others.

I rate VMware Horizon View a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Virtualization Counsultant at a tech company with 51-200 employees
Vendor
Powerful way to customize our app and desktop for users.

It is best way to provide our user with vmware horizon service because it minimum workload and give us powerful way to customize our app and desktop for users with minimum time to repair or prepare them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Specialist at a tech services company with 201-500 employees
Real User
Valuable embedded features, but scalability and automation needs improvement
Pros and Cons
  • "The embedded features of the solution are valuable."
  • "In the area of automation, there are some improvements needed in the solution."

What is most valuable?

The embedded features of the solution are valuable.

What needs improvement?

In the area of automation, there are some improvements needed in the solution.

For an upcoming release, I would like to see more content available. There is not much content on the internet that is easily accessible or on the VMware site itself.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the scalability of the solution?

Scalability needs to be improved.

Which solution did I use previously and why did I switch?

I have used Citrix in the past and it has some benefit that this solution does not have such as a faster deployment.

How was the initial setup?

The setup is a little complex.

What about the implementation team?

They need to work on how the solution is deployed because there are other solutions that are easier. The deployment depends on the use case but it takes 20% - 30% more time than other solutions on the market.

What other advice do I have?

I would recommend this solution to others.

I rate VMware Horizon View a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Tech Support Staff at a tech company with 51-200 employees
Vendor
VMware’s view is one of the best virtual desktop software's that I have used so far

Valuable Features:

View not only makes desktop management, storage, and provisioning easier, but also reduces the cost of management as well as automation of routine and storage duties performed by administrators.View easily allows for recovery of desktop systems in case of a disaster and enables end users to print universally using thin print, connect over the internet, and even create virtual desktop systems dynamically for them.

Room for Improvement:

I had a few challenges when using VMware's View that included support for desktops that are offline and services at the terminal as well as their management. Fortunately, the later versions of view have addressed these issues. This includes the view 3, 5.0 and 5.1 versions.

Other Advice:

View allows for remote desktop access on virtual infrastructure through a hardware device known as thin client and you can also keep your desktop offline and synchronize it again afterwards. View has many components that allow for these capabilities and includes Storage Accelerator, which ensures that virtualized shared storage capacities are optimized; USB connectivity that is upgraded improves support for USB devices, view manager, VMware vCentre Server, view client, VMware vSphere meant for desktops, view composer and a view administrator.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Systems and Network Engineer at a tech vendor with 201-500 employees
Real User
Easy to use and has good technical support, but the licensing models should be improved
Pros and Cons
  • "The most valuable features are that it is easy to use and easy to manage."
  • "In the future, I would like to see better support for application virtualization."

What is most valuable?

The most valuable features are that it is easy to use and easy to manage.

What needs improvement?

The licensing models should be improved in some cases.

In the future, I would like to see better support for application virtualization.

For how long have I used the solution?

I have been using this product for the last six months.

How are customer service and technical support?

VMware's technical support is very good.

Which solution did I use previously and why did I switch?

I have also used Citrix and I find that VMware is easier to manage.

In the past, we worked with other VDI solutions that were hardware devices. We connected and worked through a centralized server. We had planned to move our 500+ users but the challenge was that we needed to have a backend server or another resource, either on the cloud or on-premises.

What other advice do I have?

VMware Horizon View supports application virtualization, which is something that companies like startups are looking for. It means that you don't need to have a cloud connector or hosting in the cloud.

It is possible to create multiple user profiles so that applications can be used. For example, we can virtualize a browser and create multiple user sessions for it. It is useful, especially for applications that are used internally because you don't have to invest as much on resources.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.