The most valuable feature is virtual machine provisioning.
System Administrator at a university with 1,001-5,000 employees
We've been able to remove 70% of the desktops from our classrooms and onto VDI, but the VM management console should be improved.
What is most valuable?
How has it helped my organization?
We used to have desktops in our class rooms, and now 30% of our classrooms are on VDI. It is very easy to manage centrally and complaints about PCs in classrooms are less than 5% now.
What needs improvement?
The pools and virtual machine management console should be improved, as there is no way to group PCs in different pools, etc.
For how long have I used the solution?
I've used it for one year.
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Horizon 8
January 2025
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What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
There have been a few problems.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and support?
Customer Service:
It's good.
Technical Support:I had trouble with tech support one, as the person I was speaking to wasn't good.
Which solution did I use previously and why did I switch?
No previous solution was in place.
How was the initial setup?
It was a little complex when configuring Active Directory and other server roles.
What about the implementation team?
I implemented it myself.
What was our ROI?
It is very high, we are planning to introduce to all of our class rooms.
What's my experience with pricing, setup cost, and licensing?
Pricing is high as VMware costs are always high.
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
It is a good solution, it is stable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Systems Engineer at a tech services company with 11-50 employees
Integrates well with other systems, and is stable
Pros and Cons
- "We like that VMware is the top competitor in virtualization."
- "There are some issues with RAM in the system."
What is our primary use case?
We are selling this solution, but my position is in IT. I provide technical support to our clients.
Our customers use this solution for virtualization.
What is most valuable?
We like that VMware is the top competitor in virtualization. Many customers have this technology for virtualization.
It integrates well with other systems.
What needs improvement?
There are some issues with RAM in the system. There are also some issues with Windows 10, which is running the platform.
Windows 10 has several applications that are available from the Windows Store, and these applications may not work correctly.
We would like to see some of the features that are offered in the highest edition also included in the Standard Edition.
The higher edition has some tools or functions that are called Horizon Smart Policy. It is a very good function that should be included with the standard edition.
For how long have I used the solution?
I am certified in this product.
What do I think about the stability of the solution?
It's a stable solution now. With the latest version, it is very stable. It is now moving to Horizon 8, which has made a lot of changes.
How was the initial setup?
Because it is our job, it is not difficult. We have experience when it comes to implementing Horizon for our customers.
It is important in the beginning that you have some experience or some kind of training.
What's my experience with pricing, setup cost, and licensing?
There are different editions available at different cost points.
What other advice do I have?
I would rate VMware Horizon 7 a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Horizon 8
January 2025
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831,158 professionals have used our research since 2012.
IT Consultant with 51-200 employees
The most valuable features for us are the Horizon-linked clone desktops, App Volumes, and UEM.
What is most valuable?
- Horizon-linked clone desktops
- App Volumes
- UEM
How has it helped my organization?
With Horizon view, it requires less administration from us and it provides much more flexibility for our users.
What needs improvement?
Integration of app volumes with Horizon View and integration of App Volumes with UEM would be nice additions.
For how long have I used the solution?
I've used it for three years.
What was my experience with deployment of the solution?
App volumes introduces longer login times, printer mapping issues (print spooler crashes), and short cut configuration timing issues.
What do I think about the stability of the solution?
We didn't encounter any issues with stability.
What do I think about the scalability of the solution?
We didn't encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
Customer service is good.
Technical Support:Horizon: good. App Volumes and UEM: bad. Their support does not have good knowledge of the product.
Which solution did I use previously and why did I switch?
We previously used Citrix. VMware is a better integrated solution for virtual desktops.
How was the initial setup?
The initial setup was straightforward, but minimal. It takes time to configure all details. The default configuration should be better.
What about the implementation team?
We are a consultancy partner. We implement it.
Which other solutions did I evaluate?
We evaluated Citrix XenDesktop.
What other advice do I have?
Always use VMware Horizon Enterprise Suite. It has deep integration with the hypervisor. It is total solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: We're an enterprise partner.
IT Administrator at a government with 1,001-5,000 employees
Once a user finishes with a training computer, we can rebuild it again without worrying about security or viruses.
What is most valuable?
It’s easy to maintain with the recompose feature. It makes my job easier, as I can update and break the computers, and then rebuild them immediately.
How has it helped my organization?
It's basically setting up our training computers much more easily than before – once a user finishes, we can rebuild them again, and we don’t have to worry about security or viruses.
What needs improvement?
For what we are using it for, it's been very good. I see a lot of needs, but because our environment is constricted for now it meets our needs. If we can go into a cloud environment, then I see a lot of things I would need.
What was my experience with deployment of the solution?
It's easy to deploy.
What do I think about the stability of the solution?
Very, very good. Reliable, so far I haven’t had any major issues or breakdowns.
How are customer service and technical support?
I haven’t dealt with it since the product is so simple to use, and the deployment was not too complex. VMware support in general is very good.
Which solution did I use previously and why did I switch?
We were using Citrix, and Horizon had better features and was easier to adapt. Our Citrix environment was getting old. Also, tech support was a key to change.
How was the initial setup?
Very simple.
Which other solutions did I evaluate?
We only looked at VMware.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Specialist at a tech services company with 201-500 employees
Valuable embedded features, but scalability and automation needs improvement
Pros and Cons
- "The embedded features of the solution are valuable."
- "In the area of automation, there are some improvements needed in the solution."
What is most valuable?
The embedded features of the solution are valuable.
What needs improvement?
In the area of automation, there are some improvements needed in the solution.
For an upcoming release, I would like to see more content available. There is not much content on the internet that is easily accessible or on the VMware site itself.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the scalability of the solution?
Scalability needs to be improved.
Which solution did I use previously and why did I switch?
I have used Citrix in the past and it has some benefit that this solution does not have such as a faster deployment.
How was the initial setup?
The setup is a little complex.
What about the implementation team?
They need to work on how the solution is deployed because there are other solutions that are easier. The deployment depends on the use case but it takes 20% - 30% more time than other solutions on the market.
What other advice do I have?
I would recommend this solution to others.
I rate VMware Horizon View a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Tech Support Staff at a tech company with 51-200 employees
VMware’s view is one of the best virtual desktop software's that I have used so far
Valuable Features:
View not only makes desktop management, storage, and provisioning easier, but also reduces the cost of management as well as automation of routine and storage duties performed by administrators.View easily allows for recovery of desktop systems in case of a disaster and enables end users to print universally using thin print, connect over the internet, and even create virtual desktop systems dynamically for them.
Room for Improvement:
I had a few challenges when using VMware's View that included support for desktops that are offline and services at the terminal as well as their management. Fortunately, the later versions of view have addressed these issues. This includes the view 3, 5.0 and 5.1 versions.
Other Advice:
View allows for remote desktop access on virtual infrastructure through a hardware device known as thin client and you can also keep your desktop offline and synchronize it again afterwards. View has many components that allow for these capabilities and includes Storage Accelerator, which ensures that virtualized shared storage capacities are optimized; USB connectivity that is upgraded improves support for USB devices, view manager, VMware vCentre Server, view client, VMware vSphere meant for desktops, view composer and a view administrator.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Virtualization Counsultant at a tech company with 51-200 employees
Powerful way to customize our app and desktop for users.
It is best way to provide our user with vmware horizon service because it minimum workload and give us powerful way to customize our app and desktop for users with minimum time to repair or prepare them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Engineer at a tech services company with 201-500 employees
Secure, stable, and scalable
Pros and Cons
- "The solution is secure."
- "VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it."
What is our primary use case?
I am using VMware Horizon View for desktops.
What is most valuable?
The solution is secure.
What needs improvement?
VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it.
In a future release, VMware Horizon View could add better integration.
For how long have I used the solution?
I have been using VMware Horizon View for one year.
What do I think about the stability of the solution?
I have found VMware Horizon View to be stable.
What do I think about the scalability of the solution?
VMware Horizon View is scalable.
How was the initial setup?
The initial setup on the desktops was easy but it was more difficult on the server. You need to check the server for OS, CPU, memory, etc., is not easy.
What's my experience with pricing, setup cost, and licensing?
There is a monthly subscription for the use of this solution and it is expensive.
What other advice do I have?
I would recommend this solution to others.
I rate VMware Horizon View a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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