Horizon 8 Reviews

The solution is used for remote access and copying.

The most valuable feature is that VMware Horizon is easy to setup.

The support can be improved because at present, there is some delay in responses even though they improved some Microsoft Team support. The system integration also needs some improvement.

I have been using the VMware Horizon for five years. 

The solution is stable. 

The solution is not easy to scale for large enterprises. 

VMware Horizon's support team is not well-equipped to provide answers or give details on how to fix the problems.

Neutral

The initial setup is easy. The solution's deployment takes one day and requires a maximum of five engineers. VMware is easy to maintain. 

The solution's pricing depends on certain factors. It would be best if you know which components you are looking for, as you may have other hardware costs. It is recommended if users want to use the VMware HPE as the hypervisor.

As we are in an enterprise environment, we may have many use cases. Compared to Citrus, they have a single industry token that supports many use cases. If we enable users and the portal, Horizon needs a collection of different authentication methods. It's quite competitive for users and complex for enterprises if they have many use cases.

I rate VMware Horizon a seven out of ten.

Our primary use case for this solution is the virtual desktop infrastructure.

We have found this solution valuable because it has cut our costs for purchasing new hardware.

The product could be improved by correcting how information is provided because we have issues with the client and the backend. The system is not designed to allow the client to log in easily and multiple passwords are required. This could be improved by requiring the client to input only the active directory username and password.

The primary problem we are facing is logging in locally on the SIEM client as a local, then click on the Horizon Seven and then call or connect to the server connection, then use the administrative username and password to log in, which is difficult for the students when we are dealing with the student. This is the most challenging stage because the rest of the backend is okay. We would like to see improvements to this problem and understand why there is no compatibility between the SIEM client and the backend.

We have been using this solution for about four years and are currently working with Horizon Seven. It is deployed on-premises.

The solution is stable.

The solution is scalable. There are 200 people using it in our organization. However, it is difficult to maintain because the handover from our third party was bad. There was no adequate knowledge transfer.

The support from VMware is very good and they have amazing experts. Whenever I raise a case to VMware technical support team, they respond immediately and fix any issues we have. They are very professional.

The initial setup was difficult. I rate it a seven out of ten.

We used the resellers to set up. However, the reseller we used is no longer in the market anymore. The company closed.

The product has high license costs. I cannot give an exact figure on the price as our procurement department handles this. However, we would rate the licensing fees a nine out of ten because of how high it is.

I rate this solution a seven out of ten. The product is good, but improvements can be made to how information is provided. We recommend this solution to new users who want to start working with it.

We use VMware Horizon 7 for my company's internal systems, our clients' hosting, and public services.

The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility.

I have been using VMware Horizon 7 for approximately 10 years.

VMware Horizon 7 is a stable solution.

The scalability of VMware Horizon 7 is very high.

The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7.

We pay for the solution annually at a cost of approximately 10,000 HKD.

This is a very good solution that is very easy to use for users.

I rate VMware Horizon 7 a ten out of ten.

The most valuable feature is that when we access the machine, it automatically builds on the back-end and provides to the user. Then when the user logs off, the machine logs off automatically or is destroyed, which helps to reduce load on the server.

Horizon 7's performance could be improved. For instance, when I launch the VDI, it takes a very long time to boot.

I've been working with Horizon 7 for about six months.

Horizon 7 is stable, though its performance isn't the best.

Horizon 7 is scalable - we can add more machines or servers easily.

VMware's technical support is not the best - instead of providing troubleshooting, they give us documentation that we're supposed to use to find solutions.

The initial setup was very simple.

Horizon 7 is cheaper than some competitors, like Citrix, because it includes solutions for the server side, the VDI side, and the hypervisor side. 

Horizon 7 is best-suited to small environments. I would rate it seven out of ten.

We're a payroll company and understandably security is pretty important for us. When a user takes a laptop home you have to manage encryption in case they lose it. With everything in our data center, there's no risk of lost data because everything is run in the VDI. That's our primary use case for this product. I'm a systems engineer and we are customers of VMware Horizon View.

This product is great for desktop management, particularly when it comes to all the upgrades. It enables you to update one golden image, save it and basically deploy it. Any user logging in will get that new DDI and you've only had to upgrade one machine. The other advantage is that because you're pushing out this image, it's a clone of the original so everybody has the same experience. That's not always the case when people use different laptops, adjusting and tweaking them. It makes management a lot easier. There's also the huge savings we've had with the pandemic because everybody had to work from home. Even if there weren't enough laptops to go around, almost everybody has a home computer. It was just a matter of installing Horizon on your home computer and connecting to the office using two factor authentication. They made it really simple.

I believe documentation could be improved. There's a product in the solution called DEM, which is for screening applications or importing settings into a particular app. In VDI machines your profile's replicated or just live-streamed from the supplier server. Things like Google Chrome, with all its different application settings and passwords and whatever, is stored in zip files that are extracted when you log in. Horizon works with this but documentation is lacking. The applications have changed so much, but the company doesn't seem to be keeping up with that. The product needs to be simplified, have more documentation, and some predefined applications so that users don't have to re-engineer things each time.

For an additional feature, it would be great if they had automatic replication of all the stored profiles so we're not having to use third party tools to do the replication of their users' profiles. It would mean that you can use it as a disaster recovery server, as well as just active-active across data centers.

I've been using this solution for five years. 

It's important to set it up correctly and maintain it properly. Once it's working, it's really stable.

This solution is scalable, we currently have around 300 users and about five people who take care of everything connected to the product, including maintenance upgrades and everything. We'll expand usage if the business grows. 

There are certain aspects of technical support that are good and you can get a quick response. At other times there are issues where the blame game kicks in and you have to wait for somebody to take ownership of the problem. They're generally okay. 

In this instance we were implementing in two data centers and introducing not only a VDI, but also replicating all the data from one place to the other. Deployment involved building Microsoft clustered file servers and setting up replication between those two file servers and then mirroring the configurations. It probably took us about six months but we were doing other things at the same time. If we'd focused only on that, I think it would probably have taken about a week or two. It depends how much effort is put in. 

We definitely have an ROI. Previously, we had to patch every single laptop which was a drastic pain. With everybody now working from home, that created a whole bunch of new challenges but with VMware everything's saved in our network so no matter what's happening on the home network it's not carrying over into our business.

The product requires a Microsoft license for the operating system, which is standard. If you want support and upgrades, you pay for that. 

This is a great product but it's a massive product and you can't do anything with Horizon View alone. It requires all the other products flying together with it. It's a very complex product and it takes a lot of time to become knowledgeable about it. It's crucial to have decent hardware before implementing this solution because it's fairly resource intensive. If this is new to you, be prepared for a fairly long project because there are so many moving pieces and it's fairly complex, and it requires having a lot of things in place before you can even begin.

I rate this solution an eight out of 10. 

We were spread across several offices and with the main production software tool and the weak WAN infrastructure, it was impossible to share data reliably. It seemed the only solution was to centralize the data and make it so the people using the data - the workers - could be anywhere. With past experiences in server virtualization, I investigated VMware View. It was the missing key that made this all work.

At this stage, a couple of iterations later, workers now only come to the office a couple of days a week. The company has been able to eliminate two offices entirely, and in addition, we have a much wider base of operations because employees can live practically anywhere in our "territory".

The ability to reliably virtualize desktops and support them. Simple to say, but complicated nonetheless. 

Almost all VMware products are "designed" for the enterprise and it sometimes takes some wise wrangling to make it financially viable. And VMware doesn't make that easy. I think the SMB market is largely untapped and maybe even ignored.

VMware is incredibly stable. Even when you don't know what you're doing. And for the times you get stuck - that's why they offer support. VMware support is pretty good.

VMware products are almost infinitely scalable. 

Tech support by and large is excellent. There is some swapping out between internal VMware groups sometimes, they are very compartmentalized but they generally can get you out of just about any hole you dig yourself into. 

No. I had used VMware in a "past" life and didn't even consider other solutions as viable.

It's not shake the box easy but if you do your homework, do some rudimentary testing and do a lot of research it's possible, viable - you can even do it yourself.

I did it all in house on my own.

It's not cheap but compared to constant hardware refreshes it doesn't take long to pay itself back. 

Don't be afraid to search out your own solution. It's not that hard to architect a viable virtual desktop environment. You don't have to implement each and every feature. 

No, as stated above.

I use VMware Horizon for a variety of workforce, both internal and external.

The solution is easier to deploy and maintain on any Windows desktop, making it simpler to manage. It provides a robust infrastructure.

The most valuable feature is the instant clones, the integration with ESXi, and the center servers are the standout features.

There is room for improvement in the integration with other parts of the suite. For example, you currently need separate windows to manage app volumes and the dynamic environment manager (DEM). So, it's important to integrate all these infrastructure elements into one window.

I have been using this solution for six years. We used version 7, now we are using VMware Horizon 8. 

I would rate the stability a nine out of ten. 

It is easy to scale. I would rate the scalability a ten out of ten.

The complexity of the initial setup was acceptable. 

There is a big return of investment. Because I implemented it in a university, and they mentioned that the administration of lab PCs became much more efficient. Tasks that used to take a month now take less than a week, so it's a significant return on investment.

Overall, I would rate the solution a nine out of ten. I recommend choosing the best implementation company because sometimes clients aren't happy with Horizon due to poor implementation. I've seen this happen often. So, selecting a company with a lot of experience and successful implementations is essential. Sometimes, users get frustrated not with the product itself but with the way it's implemented.

Our company uses the solution as a virtual desktop for clients at universities and banks. One customer has more than 200 users who log in from anywhere. 

The solution includes good user profiles and policies. 

The solution integrates well with other VMware products.

Productivity is improved with use of the solution. 

The standard license does not include certain features. 

Customers do not understand the requirements for VGA solutions so education and marketing are needed. 

I have been using the solution for four years. 

The solution is stable compared to other platforms. 

The solution is scalable to any number of devices or users and integrates well with other VMware products. 

Technical support is responsive and solves issues quickly so I rate support an eight out of ten. 

Positive

I previously used Citrix.

The setup is straightforward in comparison to Citrix. 

Our internal team implements the on-premises solution for clients and utilizes third-party providers for VGA components. 

Ongoing maintenance only requires two team members. 

The pricing can be a challenge because certain features are not standard and require a separate license. 

The solution can be costly for customers who do not run mission-critical applications or who have less than 50 users. For these use cases, we recommend alternative products. 

I evaluated other options that included RDS. 

The solution is big and stable with many features. Integrations and user scalability are easy compared to other products. 

I rate the solution an eight out of ten.