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System Administrator Senior at KV Zürich Business School
Real User
Top 10
Software updates are easier to roll out and has good performance
Pros and Cons
  • "I like VMware Horizon's ability and performance."
  • "VMware Horizon needs to integrate with Azure, Teams, and Zoom."

What is our primary use case?

I work in a public school where some teachers and staff work from home. We use the product in the home office. 

How has it helped my organization?

I like the tool's security. It is also easier to roll out the software updates. 

What is most valuable?

I like VMware Horizon's ability and performance. 

What needs improvement?

VMware Horizon needs to integrate with Azure, Teams, and Zoom. 

Buyer's Guide
Horizon 8
January 2025
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For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

I rate VMware Horizon's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a nine out of ten. My company has over 150 users. 

How are customer service and support?

We contact our partner for first-level support. 

How was the initial setup?

I rate the tool's deployment a nine out of ten. It can be completed in a few hours. 

What's my experience with pricing, setup cost, and licensing?

VMware Horizon is expensive. It should provide a special price for more user licenses. 

What other advice do I have?

I rate VMware Horizon a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at WISE VARY
Real User
Top 10
Better GUI and easy scalability
Pros and Cons
  • "The initial setup is very simple."
  • "There is room for improvement in security features."

What is our primary use case?

My use case is to try from the customer experience because right now, we work from home and anywhere. So, and also the power consumption of the desktop and IT security are concerns. 

What is most valuable?

I find the virtual desktop and its spacious capacity to be the most valuable aspect of VMware Horizon View in my experience.

What needs improvement?

There is room for improvement in security features. In the next release, perhaps they could add some 3D features to Horizon View, especially considering the concerns around ransomware and security. 

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

It's stable; we haven't experienced any major issues or glitches.

What do I think about the scalability of the solution?

We can scale it easily. There are around 200 users in my company who use Horizon View. 

How are customer service and support?

In terms of technical support, it's easier to contact the support team with Horizon View.

How was the initial setup?

The initial setup is very simple. 

What's my experience with pricing, setup cost, and licensing?

The solution has a higher price than competitors. The price could be more flexible for clients.

Which other solutions did I evaluate?

In my experience, the deployment process is better with Horizon View than with other solutions. The GUI is also better and it's easier to operate. And in terms of technical support, it's easier to contact the support team with Horizon View.

What other advice do I have?

I would definitely recommend using this solution. Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Horizon 8
January 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Joshua Kurian - PeerSpot reviewer
Sr. Technical Architect at StarOne IT Solutions
MSP
Top 5Leaderboard
A product that offers a good UX and is easy to maintain
Pros and Cons
  • "It is a very stable solution...It is a very scalable solution."
  • "In VMware Horizon View, app volume is an area of concern where improvements are required."

What is our primary use case?

My company uses VMware Horizon View for educational institutions and for the student lists maintained. My company also uses the solution in the healthcare industry.

What is most valuable?

VMware Horizon View offers something called a security gateway, which allows users to get access to VDI without a VPN. The user experience provided by VMware Blast Extreme is also good. The USB redirection from the client to VDI is another good feature of VMware Horizon View.

What needs improvement?

In VMware Horizon View, app volume is an area of concern where improvements are required. For certain applications, a lot of tremendous effort from my company's end had to be put in to configure the app volume, making it one of the most difficult parts of the product. In VMware Horizon View, for a stateless VDI, the configuration part of app volume is straightforward, as it can be done in a. When a user needs some type of persistent VDI, some more configurations need to be done.

There are some shortcomings in VMware's support team, where improvements are required. My company can only use emails and not directly contact VMware's support engineer. Even if some issues suddenly crop up in the solution, my company is not in a position to contact VMware's support team.

For how long have I used the solution?

I have been using VMware Horizon View for five years. My company operates as an integrator of the solution.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is a very scalable solution.

Owing to the VDI part in VMware Horizon View, my company caters to the requirements of enterprise-sized companies.

How are customer service and support?

The solution's technical support is good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have past experience with Citrix. I feel that VMware is better than Citrix. Citrix requires its users to have a bit of technical skill to carry out the deployment process.

How was the initial setup?

The product's deployment phase is difficult as it contains a lot of components, which requires a technician to have a technical understanding of integrations.

The solution can be deployed in a week, but it may vary depending on the requirements of a customer.

One architect and two engineers are required to take care of the deployment part of VMware Horizon View.

What about the implementation team?


What's my experience with pricing, setup cost, and licensing?

VMware Horizon View is an expensive product. My company needs to opt for a subscription-based pricing model when it comes to the licensing costs attached to the product.

What other advice do I have?

The maintenance phase of VMware Horizon View is easy.

Two people are required to take care of the maintenance phase of VMware Horizon View as there are more than 100 VDIs.

I think that VMware Horizon View presently has a SaaS offering, an option with which the maintenance part can be made much easier. VMware and Azure have a partnership to offer a SaaS-based solution. If you are open to a product deployed on the cloud model, you can choose VMware Horizon View.

I rate the overall tool a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Mihai Dinca - PeerSpot reviewer
Information Technology Consultant at Eta2u
Real User
Top 10
Flexible and secure access to virtual desktops and applications, enhancing productivity and enabling remote work with high performance, centralized management, and robust security features
Pros and Cons
  • "It offers great flexibility, allowing us to access it as a complete virtual machine or even just as individual applications."
  • "There is room for a more cost-effective pricing structure, as it could be more affordable."

What is our primary use case?

We use it to gain access to our organization's applications.

What is most valuable?

One of the most valuable aspects is that I can connect from home, and the system operates seamlessly. It offers great flexibility, allowing us to access it as a complete virtual machine or even just as individual applications.

What needs improvement?

There is room for a more cost-effective pricing structure, as it could be more affordable.

For how long have I used the solution?

I have been using it for approximately four years.

What do I think about the stability of the solution?

I would rate the stability capabilities eight out of ten.

What do I think about the scalability of the solution?

I would rates its scalability abilities eight out of ten.

How are customer service and support?

Whenever we submit a ticket, there is a productive exchange of information, and more often than not, they manage to address our needs effectively. While there may be occasional challenges, the support is generally quite reliable. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a combination of Citrix, Horizon, and Microsoft for virtual apps and desktops based on specific requirements and customer needs.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

The deployment was managed by our team, and I handled the installation. The client only had to perform the minimal configuration, such as setting the server's IP. It was highly adaptable and user-friendly, and it took approximately a couple of days.

What was our ROI?

We observed a return on investment in data protection, resulting in a time savings of around twenty five percent.

What's my experience with pricing, setup cost, and licensing?

It falls on the more expensive end in terms of cost.

What other advice do I have?

You can consider using Microsoft Remote Desktop sessions, which provide a more basic set of features if you don't require all the advanced features offered by Horizon, such as speed optimization, visual enhancements, desktop printing, image resolution, and a seamless user experience. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Aqib Khan - PeerSpot reviewer
ITSM Administrator & Analyst at Ministry of Interior
Real User
Top 5
A scalable solution for deployed applications with good support

What is our primary use case?

We use the solution for deployed applications.

What needs improvement?

The solution’s stability and pricing could be improved.

For how long have I used the solution?

I have been using VMware Horizon View for one and a half years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

It will be difficult to manage or to scale if the deployment is complex.

We have the product countrywide.

How are customer service and support?

We always use the tech support and health check. Everything is excellent.

How was the initial setup?

The initial setup is complex. Depending on the project, it can take one year, one and a half year to deploy. We have to take a lot of things in the configuration.

What about the implementation team?

We do the deployment in-house. We too have many vendors onboard like Dell.

What other advice do I have?

VMware Horizon has been changing a lot in the past years. It is a good option. The company should adopt more technology as it went on cloud.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yaw Ofori-Adjei - PeerSpot reviewer
Technical Director at Fairgreen Limited
Real User
Top 5
Provides virtual desktop environment with low bandwidth consumption
Pros and Cons
  • "The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience."
  • "VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics."

What is our primary use case?

We use the solution for the virtual desktop environment. Our customers are mostly from the financial sector. 

What is most valuable?

The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience.  

What needs improvement?

VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics.

For how long have I used the solution?

I have been working with the solution for eight years. 

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability an eight out of ten. My company has four financial enterprise customers using it. 

How are customer service and support?

The technical team assigned someone promptly whenever we encountered any issues, and the issues were resolved. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate VMware Horizon View's deployment a five out of ten. You must install different components to get it working, which is cumbersome. We completed the deployment in three to four days. Once the hardware is in place, you proceed to provision your password and select the components you want to use.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. Pricing can be an obstacle for smaller businesses. Pricing is fixed, and there are no additional costs. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Technical architect at a manufacturing company with 10,001+ employees
Real User
Top 5
Helps to digitalize environments but has lots of bugs and issues
Pros and Cons
  • "We use VMware Horizon to digitalize environments."
  • "The solution has a lot of issues and bugs."

What is our primary use case?

We use VMware Horizon to digitalize environments. 

What needs improvement?

The solution has a lot of issues and bugs. 

For how long have I used the solution?

I have been working with the solution for two years. 

What do I think about the stability of the solution?

I would rate VMware Horizon's stability a six out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability on the cloud a ten out of ten. 

How are customer service and support?

We have issues with the product's response time. The person assigned to us was entry-level experienced and we had to escalate our issues further numerous times. 

How would you rate customer service and support?

Neutral

What about the implementation team?

We sought help for some areas of deployment. 

What's my experience with pricing, setup cost, and licensing?

VMware Horizon is priced high. 

What other advice do I have?

I would rate the solution a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at a educational organization with 501-1,000 employees
Real User
Top 5
Along with the tool's ease of deployment and use, it is also scalable and stable at the same time
Pros and Cons
  • "I find the product to be quite stable...It is a scalable solution...The documentation of VMware Horizon View is quite good."
  • "Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View."

What is most valuable?

The solution's most valuable features are its ease of deployment and ease of distribution of the desktops and the applications. It is quite an easy product since the end user does not have to go through much of a learning curve.

What needs improvement?

I have not come across many of the product's weaknesses. Considering the tool's weaknesses, the product probably has scope for some improvement in the context of how the applications or Linux operating systems are delivered using VMware Horizon View. In general, I want VMware Horizon View's compatibility with Linux to improve.

For how long have I used the solution?

I have experience with VMware Horizon View. I am a technical trainer who teaches others VMware technologies. My company has a partnership with VMware.

What do I think about the stability of the solution?

I find the product to be quite stable.

What do I think about the scalability of the solution?

It is a scalable solution.

Which solution did I use previously and why did I switch?

I have used Citrix VDI in the past.

I have lost track of Citrix VDI since I have not used it for a few years.

Some detailed and in-depth documentation on the protocols, like Blast and PCoIP, would be good.

How was the initial setup?

The time taken for deployments completely depends on the customer's call.

What other advice do I have?

I have seen a lot of improvement in VMware Horizon View over the years because I have been teaching it to others for quite a few years now.

I don't find any issues with the product's interface since it is easy to use and does not pose any issues.

The documentation of VMware Horizon View is quite good.

Most of the environments have many implementations going forward, and then our company regularly comes across the need for VMware Horizon View training. My company is not into advisory roles. We just get or receive and deliver the training.

The product is easy to use.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.