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System Administrator at a media company with 201-500 employees
Real User
Top 10
Mar 31, 2024
Comprehensive support and documentation are readily available to aid in setting up the environment
Pros and Cons
  • "VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise."
  • "The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused."

How has it helped my organization?

In VDI, the primary benefit is providing users with a better environment than their endpoint machine by hosting their virtual machines in the server environment, improving performance. However, application virtualization becomes more appealing if specific resource requirements exist for the endpoint. Multiple users can benefit by using dedicated GPU resources, saving resources compared to individual dedications in VDI setups. VMware resources can be efficiently shared among various users in application virtualization, offering significant advantages over traditional VDI implementations.

What is most valuable?

VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise. There are instances where Microsoft RDP outperforms due to its integration with the backend operating system. Yet, deploying and managing a Microsoft environment necessitates a specific skill set, typically that of a knowledgeable system administrator. 

On the other hand, Horizon offers a more user-friendly experience; you can quickly deploy applications, access simple documents, and navigate without needing specialized expertise. Additionally, comprehensive support and documentation are readily available to aid in setting up the Horizon environment.

What needs improvement?

The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused. The SKUs have been altered. We had planned to include budgetary prices in our upcoming budget, which ends in June. However, during the budget repricing process, the resellers faced difficulties due to their inability to obtain responses regarding the budgetary code. The SKUs have changed due to the transition from one principal to another. 

For how long have I used the solution?

I have been using VMware Horizon for two to three months.

Buyer's Guide
Horizon 8
January 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.

What do I think about the stability of the solution?

There has been no downtime in the last four months. Some administrative complexities exist, but they were resolved after learning from the documentation.

What do I think about the scalability of the solution?

The solution’s scalability is good. We require hardware that can scale accordingly. We are beginning with 50 users and scaling out over the next two years.

How was the initial setup?

The initial setup takes a couple of hours, maximum. Everything requires a little knowledge. When it comes to deploying VMware Horizon, some understanding is necessary. Initially, I was confused about which documentation tool to use. I studied by myself and found the documentation provided very good and clear. Then, I deployed it.

When I found the documentation, learning and deploying VMware Horizon took a couple of days.

Initially, I had to test VMware vSphere, configure a Windows Virtual Machine and deploy the Horizon server. After that, we connected, integrated, and tested vSphere and vCenter with Horizon.

I have one vSphere server installed. On that server, I have configured virtual machines for application publication. Additionally, I have two Windows 10 virtual machines for endpoints, which will be provided to the end users. They will log in to the Windows 10 virtual machine, where the published applications will be installed. Initially, we'll start with three users at a time.

What other advice do I have?

According to the technical documentation, they are apparent and easily accessible.

From one point of view, VMware Horizon uses virtualization configurations deployed on Microsoft servers, necessitating compliance with Microsoft's rules. It relies on Microsoft RDP services in the background. One beneficial feature is publishing applications installed on a Windows 10 machine.

You should check whether they aim to provide a VDI environment, and then the VDI option is best. However, GPU usage becomes crucial if they intend to centralize application solutions to conserve server resources. If assigned to a single-user PC, GPUs are hardware resources that might need to be more utilized when the user is not actively using them. Therefore, the optimal approach would be to install all the applications on a server, allocate the necessary hardware resources, and then share them using application virtualization.

There are only two or three products that meet this requirement. It is a very reliable and stable product. On the contrary, there is Microsoft Remote Desktop. These two are the best, both in terms of reliability and finding documentation.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bart Brakel - PeerSpot reviewer
Owner at a construction company with 11-50 employees
Reseller
Top 10
Mar 18, 2024
Helps deploy complex applications with ease and handles security and compliance well
Pros and Cons
  • "The product helped us deploy complex applications."
  • "The tool is not future-proof anymore."

What is our primary use case?

We put our client-server applications on Horizon.

How has it helped my organization?

The product helped us deploy complex applications.

What is most valuable?

The product’s scalability makes the deployment easy. It is important to us. The product handles security and compliance in the virtual infrastructure well.

What needs improvement?

The tool is not future-proof anymore.

For how long have I used the solution?

I have been working with the product for about ten years.

What do I think about the stability of the solution?

I have a good impression of the tool’s stability.

What do I think about the scalability of the solution?

I have a good impression of the tool’s scalability. We have five users.

How was the initial setup?

The initial setup is complex. It is not easy to deploy. It could be much easier. The vendor must build a SaaS solution. The deployment takes too long.

What's my experience with pricing, setup cost, and licensing?

The license could be cheaper.

Which other solutions did I evaluate?

Everyone is working with Teams after COVID-19. Relatively, Teams is a bit better than VMware Horizon View. I believe there is no future for VMware Horizon View.

What other advice do I have?

I will not recommend the solution to others. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Horizon 8
January 2026
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
Yaw Ofori-Adjei - PeerSpot reviewer
Technical Director at a consultancy with 11-50 employees
Real User
Top 5
Jan 13, 2024
Provides virtual desktop environment with low bandwidth consumption
Pros and Cons
  • "The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience."
  • "VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics."

What is our primary use case?

We use the solution for the virtual desktop environment. Our customers are mostly from the financial sector. 

What is most valuable?

The solution's most valuable feature is low bandwidth consumption. It helps to improve user experience.  

What needs improvement?

VMware Horizon View needs to improve orchestration and integrate additional images. I would also like to see its statistics.

For how long have I used the solution?

I have been working with the solution for eight years. 

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability an eight out of ten. My company has four financial enterprise customers using it. 

How are customer service and support?

The technical team assigned someone promptly whenever we encountered any issues, and the issues were resolved. 

How would you rate customer service and support?

Positive

How was the initial setup?

I rate VMware Horizon View's deployment a five out of ten. You must install different components to get it working, which is cumbersome. We completed the deployment in three to four days. Once the hardware is in place, you proceed to provision your password and select the components you want to use.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. Pricing can be an obstacle for smaller businesses. Pricing is fixed, and there are no additional costs. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Joel White - PeerSpot reviewer
Manager, Department Information Systems at a government with 10,001+ employees
Real User
Dec 23, 2023
Assist to offer a secure desktop experience to our remote users
Pros and Cons
  • "The solution has enabled us to offer a secure desktop experience to our remote users. This ensures that our personally identifiable information and HIPAA data remain protected, eliminating the risk of being copied to a local, potentially mobile, device. Everything is contained within a centralized structure."
  • "I would highlight the challenges related to integrating with Microsoft Azure services. Specifically, there are issues with MDM-managed devices and the necessity for MDM-managed compliant devices. In the non-persistent horizon model, there's a delay before each new desktop becomes compliant. Users can access these desktops before fully onboard into the MDM solution."

How has it helped my organization?

The solution has enabled us to offer a secure desktop experience to our remote users. This ensures that our personally identifiable information and HIPAA data remain protected, eliminating the risk of being copied to a local, potentially mobile, device. Everything is contained within a centralized structure.

What is most valuable?

The tool provides a single pane of glass into all virtual infrastructure.

What needs improvement?

I would highlight the challenges related to integrating with Microsoft Azure services. Specifically, there are issues with MDM-managed devices and the necessity for MDM-managed compliant devices. In the non-persistent horizon model, there's a delay before each new desktop becomes compliant. Users can access these desktops before fully onboard into the MDM solution.

For how long have I used the solution?

I have been using the product for 20 years. 

What do I think about the stability of the solution?

I rate VMware Horizon a ten out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a seven out of ten. 

How was the initial setup?

The tool's deployment is complex. 

What about the implementation team?

We had a team of two in-house resources and a couple of consultants. 

What was our ROI?

We have seen ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

VMware Horizon's costs are high. 

What other advice do I have?

I rate the product a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marc Gaethofs - PeerSpot reviewer
ICT manager at a real estate/law firm with 11-50 employees
Real User
Nov 13, 2023
Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration
Pros and Cons
  • "It stands as a robust setup with considerable capabilities."
  • "It would be beneficial if VMware invested in developing a robust reporting engine, providing insights into user activities, locations, and more."

What is our primary use case?

With a user base of around four thousand individuals, maintaining a vigilant stance on security is essential. Regular scrutiny of each endpoint is necessary to prevent any potential threats to our data center, such as infections, compromises, or hacks. The overarching goal is to maintain a tight grip on our data and keep it secure within our data center.

What is most valuable?

It's a solid product with favorable pricing, versatile use cases, and seamless implementation. It stands as a robust setup with considerable capabilities.

What needs improvement?

Addressing the technical aspect, one potential area for improvement lies in the lock-on times. With the introduction of instant clone technology, which is a cost-effective and resource-efficient solution, there has been a slight increase in log-on times, now reaching up to fifteen seconds. While this shift prioritizes security, it's worth considering if there are any adjustments that could further optimize performance without compromising security. A significant concern in Belgium, particularly with its stringent privacy regulations, is the adherence to the global standards for data protection. It would be beneficial if VMware invested in developing a robust reporting engine, providing insights into user activities, locations, and more. This becomes crucial, especially in the context of remote work, where customers often seek detailed reporting to understand how and where their teams are working.

For how long have I used the solution?

I have been working with it for ten years.

What do I think about the stability of the solution?

It offers excellent stability capabilities.

What do I think about the scalability of the solution?

Its scalability is designed to handle rapid adjustments, allowing for setups from zero to full capacity in less than three seconds. There are approximately four and a half thousand end users.

Which solution did I use previously and why did I switch?

Before the introduction of VMware Horizon, Citrix was the primary solution. However, the transition to VMware Horizon was driven by its more advanced technology, straightforward licensing model, easy setup process, and comprehensive integration.

How was the initial setup?

The key lies in effective preparation, particularly in deploying a Golden Image.

What about the implementation team?

The successful deployment of Horizon relies on careful preparation, client collaboration, and aligning requirements. Despite the common oversight of reading the manual, it is crucial for a smooth process. Horizon's setup is generally user-friendly and backed by effective courses and online resources. A strong grasp of VMware is necessary, and addressing any weaknesses in the VMware data center is recommended before proceeding. Notably, while Horizon is not demanding on CPU and memory, the critical concern often lies in the storage layer. Therefore, meticulous planning, a robust VMware foundation, and focused attention on the storage layer are key for optimal performance. If you're starting from scratch to build a cluster for providing virtual desktops to around two hundred users, the project timeline is estimated to be approximately three to four weeks. In terms of resource requirements, this can be effectively managed by a team of two people over the specified duration.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite reasonable.

What other advice do I have?

When contemplating a shift to the cloud, thorough cost calculations are essential due to the dynamic nature of cloud models. Horizon, focused on the modern workspace, provides cost control in on-premises environments. It's important to assess whether the claimed functionalities of the cloud align with your needs and if you can manage associated costs. Overall, I would rate it nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
General Manager Technical at a computer software company with 201-500 employees
Reseller
Top 10
May 18, 2023
Highly Scalable and Efficient Solution
Pros and Cons
  • "The thin image offers efficiency and stability for the system, which is not always available in other alternatives."
  • "There is room for improvement in the pricing model."

What is our primary use case?

The use cases mainly depend on our client's needs and requirements. One of the reasons is the high cost of hardware and associated maintenance and time it requires. When you have 300-600 systems, managing maintenance tickets and replacements becomes a significant challenge.

With a stable VDI in place, clients/end users experience fewer issues. A large number of users can easily have required changes in configurations across the entire stack on the back end without disruption to their work. VMware Horizon offers additional features in VDI that are not possible with localized systems or laptops. We are currently utilizing it partly with labs involving DNA analysis and with various forensic tools. However, its primary use case is for office environments.

How has it helped my organization?

It gives you better control and management options for adjusting performance requirements and securing the environment.

What is most valuable?

The use of VMware Workspace ONE with Horizon is quite impressive. VMware Horizon availability on both the cloud and on-prem and its flexible licensing options are worth noting. 

In addition, combined with ThinApp it offers efficiency and stability for the system, which is not always available in alternate solutions.

What needs improvement?

Speaking from my perspective, I think they could work on reducing the cost. There is room for improvement in the pricing model. 

I would like to see improvement in the license cost and the availability of perpetual licensing for Horizon. The solution offers a Term and subscription license.

For how long have I used the solution?

We started setting up VMware VDI solutions many years ago, but the most recent deployment was completed in March 2023. The latest installation is of Horizon 8 and it's been a month since it was deployed.

What do I think about the stability of the solution?

It is stable. However, when shifting from a laptop or desktop environment, there are certain expectations that need to be set correctly. For example, users in some lab environments or universities have a habit of shutting down systems at day's end. It can be inconvenient and it either needs to be disabled or the VMs need to be restarted. These challenges can be addressed within a couple of weeks, and then everything becomes stable. So, stability improves over time with proper configuration and SOPs and as users grow accustomed to new environments.

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is highly scalable. The architecture allows POD architecture/design, accommodating anywhere from 300 to 20,000 end devices/sessions. The scalability depends on the specific needs and the capabilities of the network infrastructure.

I would rate the scalability a ten out of ten.

Which solution did I use previously and why did I switch?

From a technical standpoint, VMware Horizon is quite reliable and stable when compared to other products. It certainly has an edge in terms of stability.

How was the initial setup?

The installation can be either simple or complex, depending on your desired configuration and the type of integrations you need with active directories and shares. There are plenty of options available. 

If you want a basic setup, it can be easily configured. However, you should have a good understanding of how the product needs to be set up. It's not overly simple, but it's not overly difficult either. The documentation is very comprehensive and helpful. As long as you have knowledge of the product and its components, such as the Connection Server and the licensing features, you can successfully configure it. Some training and support may be required.

What about the implementation team?

If you have the necessary training, it will be easier to handle the deployment process.

The deployment time depends on factors such as the number of applications, templates, clients, and desired features. Generally, you can deploy it within two to three days and start working. We have two engineers for the deployment.

The same two engineers handle the maintenance as well.

What's my experience with pricing, setup cost, and licensing?

VMware Horizon has subscription-based TERM licenses with many flexible options. I would really consider it to be of great value if VMware starts to offer perpetual licensing which used to be available.

Which other solutions did I evaluate?

We work with Several Virtualization Technologies and HCI systems including VMware vSphere, Oracle OVM, IBM PowerVM, Sangfor, Huawei FusionSphere, Microsoft Hyper-V, and H3C Workspace/VirtualDesktop. Nevertheless for VDI, our primary choice has been VMware Horizon to date.

What other advice do I have?

If you have large contact center users or significant office users, and you are looking for a long-term ROI over a period of ten years or more, VMware VDI would be a suitable choice.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Lead Converged Infrastructure Virtualization Engineer at a financial services firm with 1,001-5,000 employees
Real User
Mar 9, 2023
The solution's most valuable feature is its ability to work like a centralized management system
Pros and Cons
  • "VMware is very helpful for customized platforms that offer auto-promotion and auto-deprovision."
  • "There should be a function where one can connect and work; whenever not required, one can deprovision it."

What is our primary use case?

We are using VMware Horizon View for R&D. We use it like a machine that we need 24/7 at any cost. It should be accessible from anywhere, whether on an office premise or over the internet. But there are a few locations such as in the case of contractors, where we are not allowed to provide our machine. Here, we provide VDI infrastructure to them. They then connect the VDI and work. We integrate their system with Microsoft's Remote Desktop Service. Further, we tag the RDS with the solution. It acts as a connecting bridge between Microsoft hardware and the remote server.

What is most valuable?

VMware's most helpful feature is its ability to work like a centralized management system. When I say centralized management, it includes everything from vulnerability to application management, and much more. Regarding an R&D environment, we can quickly roll out VDI on their customized operating system. VMware is beneficial for customized platforms that offer auto-promotion and auto-deprovision. 

What needs improvement?

Initially, they had a VMware security server, which they replaced with a UAE server. The reason was to include more security features. They also included a load balancer feature on customers' demand. But, the paging server should have security enhancement features, which we can rely on and configure for small-scale businesses. They should provide high-end security at the initial stage. They are coming up with a hybrid cloud as well. There should be a function where one can connect and work; whenever not required, one can deprovision it. They should add things like voice interfaces. Whenever you need VDI, it should be a seamless experience. So those are the features I would like them to improve.

If I want to do any upgrade, in case of a zero-day vulnerability, I have to log out of every system. Then, it could be CCM, or it could be patching, or some other solution. We need to wait for the user to come online. To tackle this issue, they should include a feature like Golden Image management. So that we can build multiple VMs.

For how long have I used the solution?

We used to work with VMware 3.2 and were the first to implement it back then. We used it for over two to three years. Recently, during the COVID time, we again implemented VMware for the remote management of VDIs. So, we have been using the solution for nearly twelve months now. We were testing and using it.

What do I think about the stability of the solution?

We need to understand every component, from the first tool to the last, and make a call accordingly. We must implement all the best practices and have a backend storage connection transfer. We need to specify how many VDIs and storage are required. If you calculate everything perfectly, it is a stable product. I don't see any issues in our environment other than a slight issue regarding an agent. Because when the VM agent starts to run from and talk to the different VMware servers, there could be a network interruption. We need to make the changes according to the review of the five users. It's a stable product.

What do I think about the scalability of the solution?

It is a scalable product. We have around 50-80 people in our company using the solution.

How are customer service and support?

I contacted them for a query about one of the zero-day vulnerabilities. They provided some assistance but it didn't help with the security scanner. Again, we interacted with the level two team; they immediately released a fix for that. They are doing it well. They have a proper installation matrix in place. They will do it easily if you ask them to escalate to the next level. You just need to instruct about the engineering level for assistance.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I had experience working with Citrix. But, I needed more confidence in the product because it depends on the active directory. Its value of profile and image management depends on Microsoft group policy. You cannot use the Citrix hypervisor because it is not stable. Comparatively, VMware is a good product. You get a bundle of features with VMware. With it, you don't have to depend on any other vendor for authentication.

How was the initial setup?

The setup depends on the requirement. Implementing VMware 3.2 was a critical setup, as we were the first to deploy it. With the current setup, the site for deployment, even if it's a dedicated VDI, an automated VDI, or some golden image-based VDI, has no redundancies. The only thing is we need to have some networking knowledge. We need to know which port must be open from where to where and see the proxy and direct model. Also, we need to have a basic understanding of firewalls and networking. It helps us do an implementation faster.

Then it comes to redundant CR architecture, which includes the UA layer, the other view, and different standpoints. If we don't understand the account, we can implement it from an infrastructure standpoint. When it comes to a VDI, we get multiple ways out. Sometimes, auto-provisioning becomes complicated. When you need more automation to meet the requirements, it becomes redundant. We need an end-to-end understanding of the security networks, AD architecture, profiling, group policy, etc. We need to know how the authentication standpoint works. The port must be kept open from one authentication server to capture all the details and complete implementation.

What other advice do I have?

I have been working with Microsoft products for twenty years. I advise others to be clear about their requirements, the use cases, and the kind of VDIs they need. They should know whether they want a centralized management system, out of provisioning, or if they want to build a VIN. They should also decide which purchasing programs to opt for. VMware is the best fix for the organization because they are prevalent in the hypervisor.

I would rate it as a nine. The reason is the number of tickets we have raised to VMware compared to the Microsoft product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hans Kraaijeveld - PeerSpot reviewer
Technical Architect at a computer software company with 51-200 employees
Real User
Top 5
Sep 8, 2025
Complete, fully mature, easy to manage and design
Pros and Cons
  • "The most valuable feature of this solution is secure remote access to resources."
  • "I would like to see simple load-balancing for smaller environments that lack large solutions like F5, or NSX; it should be redundant or unavailable but in a simple way. Perhaps limited to only two components; if more are required, a paid load balancing solution can be used. Load balancing for simple environments, or simple redundancy, is sorely lacking."

What is our primary use case?

It is a method of providing a user with access to centralized resources in the form of either a full desktop session or a hosted application, whether it is Windows or Linux.

How has it helped my organization?

Horizon is known for its simplicity, security and flexibility in its deployment. It allows for simplified management, advanced user configuration and application deployment, all at speed and at scale. Horizon 8 improves on all of these, as most things can be automated by using either Powershell or REST api, and instant cloning is still the fastest way of creating virtual desktops, especially at scale.

Users can now access resources in a safe and simple way, using the same form of authentication as our other resources. They now have access to high performance desktops in the data centre or public cloud, by using hardware graphics acceleration in the servers hosting the VDI desktop solution. Data now stays securily in the data centre and users have incredibly fast access to it, since the desktops now live right next to that data.

The user can now use any endpoint they have available, since all they need is an HTML5 compatible browser or Horizon Client for their specific OS to be able to access the solution.

What is most valuable?

The most valuable feature of this solution is the ability to provide secure remote access to resources.

What needs improvement?

A simple way to load-balance components like the Connection Servers, Unified Access Gateways, App Volumes managers and Recording servers.

Since Omnissa Horizon lacks a load-balancing component, you must always use a third-party solution to be able to provide high availability for these components.

I would like to see simple load-balancing for smaller environments that do not have access to large enterprise solutions like F5 or AVI; components should be able to be made redundant or high available in a simple way.

Perhaps limited to only two components; if more are required, a paid load balancing solution can be used.

For how long have I used the solution?

I have been working with Omnissa Horizon for approximately fifteen years.

The first one I built was version four.

We are working with version eight, and our customers run version seven and some are already on version eight. 

Version seven is already out of support.

The most recent version is 8.16, but they no longer use that numbering; it is now 2506. The new numbering reflects the month and year of release.

What do I think about the stability of the solution?

The stability of Omnissa Horizon is incredible for both Horizon version seven and version eight.

The only reason the basic component connection server failed was that there was something broken underneath, either storage, compute or antimalware solutions. Horizon itself rarely has any issues.

What do I think about the scalability of the solution?

At present, Omnissa Horizon scales up to 250,000 concurrent sessions.

In my opinion, Omnissa Horizon is a very scalable product. The most prominent companies in the world use it. Some require it to scale to that level, which is why the product is capable of doing so.

How are customer service and support?

I would rate the technical support a four out of five. Since the breakup with Broadcom, support staff has ofcourse decreased, but the focus has increased. There are now only a few products that support actually has to know, which helps in the focus. Responses have been fast and escalating things to the right level seems to be a lot speedier than before.

At this moment, the level of support is mature and still growing.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have had experience with Microsoft and Citrix. The switch was made due to the integration capabilities of Horizon with VMware vSphere. This combination is still unique, although they now come from seperate companies. Agreements exist for the next 10 years, so this combination will remain strong for the time being.

How was the initial setup?

It can be deployed in your private cloud, a public cloud, or a hybrid of the two. 

Omnissa Horizon only has one license, which is a license to run desktops. They don't care if you run them on Azure, Google Cloud, Alibaba, your own data center, or a combination of those.

There is a cloud platform included to be able to govern it, the Horizon Cloud Console.

The initial setup is dependent on what you compare it to. 

When referring to an on-premises installation, the infrastructure isn't that complex; otherwise, it's just the cloud, which is a service that you use, and that is not necessarily complex.

On-premises you have some components, and there is some designing involved, especially if the environment is medium to large.

The complexity is in your data and your applications, not in Omnissa Horizon.

A PoC is set up in a couple of days.

The basic environment depends on the organization; for example, a complete infrastructure for a large company can take two weeks to set up. You are dealing with a lot of integration with other components, and setting up load balancers and certificates.

What was our ROI?

It is worth the investment. We have numerous customer success stories about how great Omnissa Horizon is as a product and how it has solved problems for them.

It lowers endpoint costs, reduces IT management overhead, enhances security and compliance, it can help workers gain productivity and provide business continuity and disaster recovery, provides scalability and is cloud flexible.

Simply put:

  • IT labor savings
  • Hardware savings
  • Productivity gains
  • Reduced downtime risk
  • Security/compliance savings
  • What's my experience with pricing, setup cost, and licensing?

    I am aware of the license models, but not the prices. There are multiple licensing options, please refer to https://www.omnissa.com/horizo... for more information.

    Which other solutions did I evaluate?

    I have had experience with Microsoft and Citrix, which are both either lacking in funtionality or now way too expensive.

    What other advice do I have?

    Do a proof of concept. Set out your requirements and compare them to what the solution can provide.

    It is a complete product.

    It is fully mature, easy to manage, and it is easy to design if you know what you are doing. 

    It is stable and there are new features that come from the new release twice a year.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Sep 8, 2025
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    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Horizon 8 Report and get advice and tips from experienced pros sharing their opinions.