The solution is used for remote access and copying.
Technical Manager at Amidas Hong Kong Limited
The solution is easy to setup and maintain, but system integration needs improvement
Pros and Cons
- "The most valuable feature is that VMware Horizon is easy to setup."
- "The system integration also needs some improvement."
What is our primary use case?
What is most valuable?
The most valuable feature is that VMware Horizon is easy to setup.
What needs improvement?
The support can be improved because at present, there is some delay in responses even though they improved some Microsoft Team support. The system integration also needs some improvement.
For how long have I used the solution?
I have been using the VMware Horizon for five years.
Buyer's Guide
Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,634 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is not easy to scale for large enterprises.
How are customer service and support?
VMware Horizon's support team is not well-equipped to provide answers or give details on how to fix the problems.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy. The solution's deployment takes one day and requires a maximum of five engineers. VMware is easy to maintain.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing depends on certain factors. It would be best if you know which components you are looking for, as you may have other hardware costs. It is recommended if users want to use the VMware HPE as the hypervisor.
What other advice do I have?
As we are in an enterprise environment, we may have many use cases. Compared to Citrus, they have a single industry token that supports many use cases. If we enable users and the portal, Horizon needs a collection of different authentication methods. It's quite competitive for users and complex for enterprises if they have many use cases.
I rate VMware Horizon a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Consultant at IWM Network Solutions
Provides great functionality and has a good app virtualizing feature
Pros and Cons
- "The app virtualizing is a great feature."
- "The initial setup is a little complicated."
What is our primary use case?
Our customers are using this product on simple data and to access some applications. We are customers of VMware Horizon View.
What is most valuable?
The app virtualizing is a great feature. The system developers use it to deliver apps to targeted staff. It basically reduces the server infrastructure resource. The solution provides good functionality.
What needs improvement?
The initial setup is a little complicated.
For how long have I used the solution?
I've been engaged with this solution for almost a year.
What do I think about the stability of the solution?
The solution is stable, we've hardly had any problems.
What do I think about the scalability of the solution?
The solution is scalable and we're planning to scale up to 700 users. I think it will be easy. The infrastructure is hyperconverged so we don't expect any issues. We currently have a license for 300 users.
How are customer service and support?
Customer support is supplied by the implementer. Problems can generally be solved by a phone call.
How was the initial setup?
The initial setup is a little bit complex at the start and that's related to the migration of the current users to the client. The setup was a little easier in the latest version. The migration to our 315 clients took a couple of weeks. We have one person dedicated to monitoring the system.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are quite high, we pay for a bundle.
What other advice do I have?
Customers need to know their requirements clearly and this will likely create a significant saving when it comes to working out a licensing model.
I rate this solution 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Horizon 8
September 2024
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
801,634 professionals have used our research since 2012.
Consulting Manager at Real Time Services AB
An easy-to-use solution that can be used for remote accessibility of all legacy apps
Pros and Cons
- "VMware Horizon View is an easy-to-use solution."
- "The solution’s stability and initial setup could be improved."
What is our primary use case?
We use VMware Horizon View for remote accessibility of all the legacy apps.
What is most valuable?
VMware Horizon View is an easy-to-use solution. VMware Horizon View allows us to access and manage any type of client.
What needs improvement?
The solution’s stability and initial setup could be improved.
For how long have I used the solution?
I have been using VMware Horizon View for four years.
What do I think about the stability of the solution?
I rate VMware Horizon View a nine out of ten for stability.
What do I think about the scalability of the solution?
VMware Horizon View is a scalable solution. Around 800 users regularly use the solution in our organization.
How are customer service and support?
VMware Horizon View's technical support is fairly good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used Citrix. We switched to VMware Horizon View because it offered better features.
How was the initial setup?
VMware Horizon View's initial setup is complex and takes several days.
What about the implementation team?
I would recommend an integrator to install VMware Horizon View.
What was our ROI?
We have seen a return on investment with VMware Horizon View.
What's my experience with pricing, setup cost, and licensing?
VMware Horizon View's licensing cost is not expensive.
What other advice do I have?
You must understand your users before deploying VMware Horizon View.
Overall, I rate VMware Horizon View an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineering Sales Specialist at Adistec
Offers a nice user experience but needs to be made available for Linux
Pros and Cons
- "We don't have to pay for HyperFlex. The solution's speed gives a nice user experience."
- "The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features."
What is most valuable?
We don't have to pay for HyperFlex. The solution's speed gives a nice user experience.
What needs improvement?
The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features.
For how long have I used the solution?
I have been working with the solution for five years.
What do I think about the scalability of the solution?
The solution is scalable and you need to add a load balancer to add desktops. Once it is configured, you can add as many desktops as you want to add.
How was the initial setup?
I would rate the solution's setup an eight or nine out of ten since it is easy.
What's my experience with pricing, setup cost, and licensing?
VMware Horizon is expensive and I would rate it an eight out of ten.
What other advice do I have?
The solution is useful for call centers and banks and I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
It's relatively flexible and scalable.
Pros and Cons
- "Horizon View provides virtual desktops on demand."
- "Horizon View could be more stable."
What is our primary use case?
We use Horizon View to provide virtual desktops for internal use. There are about a thousand users.
What is most valuable?
Horizon View provides virtual desktops on demand.
What needs improvement?
Horizon View could be more stable.
For how long have I used the solution?
I have been using Horizon View for a couple of years.
What do I think about the stability of the solution?
I rate Horizon View's stability seven out of 10.
What do I think about the scalability of the solution?
Horizon View is relatively flexible and scalable.
How was the initial setup?
Setting up Horizon View is somewhat complex, but we got some professional services from VMware. It would probably be complicated if you tried to set it up on your own.
What's my experience with pricing, setup cost, and licensing?
I rate Horizon View four out of 10 for affordability. It was pretty expensive.
Which other solutions did I evaluate?
We have performed some benchmark tests before deciding to go with Horizon View, but we chose VMware because most of our existing setup uses VMware.
What other advice do I have?
I rate Horizon View eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Administrator at a university with 1,001-5,000 employees
Our students can now access our software remotely without VPN, though I'd like the option to use View Persona without paying more.
Valuable Features
Improvements to My Organization
In the past, students had to physically go to labs to access software, but now they can access them from any device anywhere, and don’t have to login via VPN because of the security server part of Horizon.
Room for Improvement
View Persona, it’s been pushed to the wayside because they acquired UEM, and I’d prefer to use it, but have no budget for it. View Persona has less features than UEM, and it doesn’t seem updated, which makes a difference for standard edition users.
Stability Issues
It is stable, but it depends on the use case. For us, we use it to allow students to access their desktops anywhere, at anytime. We just use the standard version, not the full enterprise one. We would like to go enterprise, but don’t the have budget for it. But, the standard version has been stable and addressed by support and updates. No issues that would cause us to turn away.
Scalability Issues
Recently had issue with the 3D application performance with the release of 6.1, and added VGPU support. All we had to do was add hardware (Nvidia K1 cards).
Customer Service and Technical Support
It's responsive, but a few times we had issues with their tech knowledge and troubleshooting steps. We had to escalate the issue and then it was resolved.
Initial Setup
It was complex, and many facets on the networking side sit on top of vSphere, with multiple composer engines, and connection servers.
Other Advice
It loses points becuase I can’t take advantage of enterprise stuff. You should do a POC to make sure it fits the use case, three to four month period, and make sure you involve your networking team.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Specialist at a government with 1,001-5,000 employees
Easy to manage and impressively stable
Pros and Cons
- "Horizon 7's most valuable feature is the unified endpoint management."
- "The initial setup may be a little difficult for those with no experience."
What is most valuable?
Horizon 7's most valuable feature is the unified endpoint management, including the Orchestrator feature that helps those without any programming knowledge.
For how long have I used the solution?
I've been using VMware Horizon 7 for over four years.
What do I think about the stability of the solution?
Horizon 7's stability is very impressive.
What do I think about the scalability of the solution?
Horizon 7 is scalable.
How are customer service and support?
VMware's technical support gives wonderful support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Citrix VDI, but Horizon 7 is easier to manage and has GUIs for everything.
How was the initial setup?
The initial setup is simple as there is lots of documentation available to help. However, it may be a little difficult for those with no experience.
What other advice do I have?
I would give Horizon 7 a rating of ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network wide access, flexible, and simple for users
Pros and Cons
- "The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility."
- "The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7."
What is our primary use case?
We use VMware Horizon 7 for my company's internal systems, our clients' hosting, and public services.
What is most valuable?
The most valuable feature of VMware Horizon 7 is that it can be accessed anywhere in my internal network. It has a lot of flexibility.
For how long have I used the solution?
I have been using VMware Horizon 7 for approximately 10 years.
What do I think about the stability of the solution?
VMware Horizon 7 is a stable solution.
What do I think about the scalability of the solution?
The scalability of VMware Horizon 7 is very high.
How was the initial setup?
The setup of VMware Horizon 7 is easy. However, we have a lot of experience with VMware Horizon 7.
What's my experience with pricing, setup cost, and licensing?
We pay for the solution annually at a cost of approximately 10,000 HKD.
What other advice do I have?
This is a very good solution that is very easy to use for users.
I rate VMware Horizon 7 a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
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Updated: September 2024
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best for education & universities with huge documentation & Simulation is VMware Player