We deploy the solution for our clients.
VMware Engineer at a tech services company with 51-200 employees
User friendly with good documentation and easy to configure
Pros and Cons
- "The solution is very user friendly."
- "The solution is very expensive."
What is our primary use case?
What is most valuable?
The solution is very user friendly.
The solution is very fast and easy to configure.
The solution offers good documentation.
Our customers maintain that they don't face any issues when using the solution and find it very reliable.
The product can really cater to specific customer environments.
What needs improvement?
Our customers haven't really experienced any issues with the solution. I'm not sure if there are any features that are missing.
The solution is very expensive.
For how long have I used the solution?
I've been using VMware for about four years. However, I've only been working with Horizon View for just less than one year.
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What do I think about the stability of the solution?
The stability of the solution is great right now. We don't have any complaints about how it's operating for us. We don't experience bugs or glitches. There isn't any crashing or freezing. There might be a minimal report about the disconnection of the agent, however, I would say that it's very minimal.
What do I think about the scalability of the solution?
We have about 500 to 700 users on the solution who use it on a daily basis.
The solution is easy to scale.
How are customer service and support?
I haven't experienced filing anything with technical support. I don't have experience with their services just yet and therefore I can't really speak to the quality of their services. However, in terms of VMware in general, they are quite responsive to issues and resolve out requests in a timely manner.
Which solution did I use previously and why did I switch?
I have a virtual desktop on Azure.
I did not really switch to Horizon View, but technically speaking, I am also on VDI. I'm not just focusing on the Horizon side. I've tried to explore different VDI solutions, like Azure, just to see what it's like.
With Horizon, the difference is more on the simplicity of the user experience and the speed and delivery of the application. It's also more convenient because some of the users work from home and can work in any place or use any device.
How was the initial setup?
The solution isn't complex. It's pretty straightforward, largely due to the fact that there's only one application to deploy. We deployed one connection server and one replica. For the external users, I deployed a Unified Access Gateway (UAG). They have volumes and that's it.
With no dependency on the firewall, I think I can deploy the solution in one week. That would be the average amount of time it would take.
At this point, the solution has been running for about 10 months and hasn't required any maintenance whatsoever.
What about the implementation team?
For now, I implement the solution on my own after I have read different documentation, which I find helps me deploy everything effectively.
I have a team with knowledge of VMware, however, most of the time, I'm the technical lead on the product.
What's my experience with pricing, setup cost, and licensing?
The solution is costly, however, I would argue that it is worth the money as the product can really cater to unique user requirements.
What other advice do I have?
We're partners with VMware.
I'm using versions ranging from 7.9 to 7.12.
I'm not very familiar with the cloud setup and am much more comfortable with the on-premises deployment.
I deployed it to some customers. They needed to use the VDI during the pandemic. I used a setup as a work from home scenario. VDI is our solution for that kind of use case.
I would advise any organization considering the solution to learn more about the product and how it works before starting anything. It's basically not easy to deploy if you're not familiar with the product. It's important to familiarize yourself with it.
It's an excellent solution. I'd rate it ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Reliable and easy to deploy applications
Pros and Cons
- "The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff."
- "VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high."
What is our primary use case?
I have integrated this solution for educational institutions to help deploy applications to students and staff. I have also integrated this solution for a financial organization. This solution is deployed on-premises.
How has it helped my organization?
The students and staff have different requirements, knowledge, and applications they need to install, so we segregate the VDI. I have master images and then whichever application a student or staff member needs installed, I'll install it on the master image, then deploy that image to that particular staff member or group of students. In a matter of minutes, they will have their application ready to use.
What is most valuable?
The ease of deployment is one of the most valuable features. If I want to install something, I can have a test phase to see what sort of impact it will have and whether it will affect production. So I can install it on my lab, make sure it is okay, and if it is, I can deploy it directly to the users or to the staff.
Instant clone is one of the best features. Within seconds, we can create a new WEM based on the requirements. So whenever they log in, the system or VM will be able to use it.
What needs improvement?
VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high.
For how long have I used the solution?
I have been integrating this solution for customers for years.
What do I think about the stability of the solution?
This solution is stable and reliable. I would say it's one of the best options.
How are customer service and support?
VMware's support is tremendously good. I have never had any issues with their side, in terms of technical support. They have a very talented team and they'll fix your problem in no time.
How was the initial setup?
The initial setup is not straightforward. You need to be very careful because it's based on end user experience, which is very important. You need to look at all the aspects of it—networking, cabling, storage, switching—and if performance is what most users need, there should be no compromise on this. You need to understand what your requirements are, what applications you may be running on the system, and then you need to design the storage. For example, if a customer has applications that demand more IOPS, then I would consider going for all-flash storage or an HTI solution, like Dell. Performance demands are very important and you need to consider all the levels and aspects I listed.
Planning is very important. Installation itself is not straightforward, and does take some time. It took me an hour and a half to two hours to complete the installation. I had a team of five to help me deploy VMware to cover the levels of storage, networking, computing, and cabling.
What about the implementation team?
I implemented through an in-house team.
What's my experience with pricing, setup cost, and licensing?
The license is very costly, as well as the renewal cost. We have the Enterprise Plus license. I recommend that my customers renew the support contract because they will inevitably have issues. VMware releases new features and if customers want to use these features, they definitely have to maintain their support contract.
What other advice do I have?
I would rate VMware Horizon an eight out of ten.
I have several customers—a few educational institutions and one financial organization—who use Horizon in their infrastructure. I definitely recommend this solution, especially for educational institutions, because it's really good for them to have VDI infrastructure. This is one of the best solutions they can implement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Horizon 8
January 2025
Learn what your peers think about Horizon 8. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
IT Project Lead at a tech services company with 51-200 employees
Beneficial conductivity, stable, and online documentation available
Pros and Cons
- "The most important feature of this solution is the connectivity with every device, such as iPad, iPhone, and other terminals. The security of the solution is very good."
- "My deployment is complex and I hope it will only take a month."
What is our primary use case?
Most of the colleges are using Chromebooks but what I'm trying to develop is some virtual machines that have a common operating system to deliver to the student. They would be a virtual machine, similar to a Chromebook. This is what I am trying to develop.
What is most valuable?
The most important feature of this solution is the connectivity with every device, such as iPad, iPhone, and other terminals. The security of the solution is very good.
For how long have I used the solution?
I have been using VMware Horizon 7 for approximately one year.
What do I think about the stability of the solution?
VMware Horizon 7 is stable. I think it is the strongest because I'm doing a lot of tests and the stability it's great. I have been very happy.
I'm using 50 users in my lab and I have been testing the performance, it's about 20%. It has excellent stability.
How are customer service and support?
I have not used technical support. I bought some books and there are internet videos that I have used.
How was the initial setup?
My deployment is complex and I hope it will only take a month.
What's my experience with pricing, setup cost, and licensing?
The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment.
The evaluation license has all the features already that we need. We are installing exactly what features we want for the level of license.
What other advice do I have?
I rate VMware Horizon 7 a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect at a tech services company with 51-200 employees
It controls what application a user will see in his/her desktop, but it blocks AppStack applications.
I was talking to my colleague Sven Huisman this morning and the discussion got to App Volumes and VMware UEM. We both are running some PoC's right now and are experiencing some rather interesting facts about both products.
There is one feature that I experienced before that I thought should be shared with you out there. It's something they need to work on, it's fairly simple but if it's not implemented in UEM soon, the combination with App volumes is rather useless.
Let me explain myself...
UEM
UEM is implemented to control what application a user will see in his/her desktop, this among other user profile controlling features is the core business of UEM.
App Volumes
App volumes is implemented to stop the image sprawl so you don't need 10 VDI golden images to conquer your ever demanding organization, you built one and add AppStack per department.
The marriage
The marriage took place the minute VMware acquired VMware UEM, both products suddenly are bonded, in good and in bad times until death do us part.
So what happens when you have a desktop that is controlled by UEM and you add an AppStack? Let me walk you through this.
- You logon to the desktop
- UEM kicks in and setup your desktop following the configuration you created
- App Volumes integration with the Connection server kicks in and connects to AppStack to your desktop
- You see all you apps that are installed in the image and all other settings like printers and drive mappings.
You won't however see your AppStack applications, they are there but UEM is still blocking them. The logon task of VMware UEM is happening before the AppStack is connected, the integration with the connection broker works for App Volumes but not yet for VMware UEM.
Can be tune this?
I've been playing around with it and there are a few way to get your applications available. One option is to click refresh yourself but that is of course the last option you want to give your users.
There are a few trigger available that you could use;
There is however no trigger for added AppStack and and haven't yet found a way to create something to run after logon that would do a refresh.
I created a unlock task that runs on the unlock trigger and chose UEM Refresh there. That one works for instantly after I unlock my desktop the apps are there.
I also added a scheduled task to do a refresh but again it's not really the way to go.
I think that VMware needs to add a little bit of integration here and ask the guys from Immidio to add a trigger called AppStackArrival.
If you found a great manageable way to do this, please let me know.. looking forward to it.
p.s. without UEM, App volumes will show you the applications instantly, just when you add UEM you add management on a different level that for now hurts me.
Update 5th June 2015 11:02: My co-worker Sven Huisman was digging a bit deeper and focused on AppVolumes to solve this issue. He found another workaround to solve this, this is a more workable workaround. Read about it here.
It does not solve it, the integration has to come from UEM detecting the AppStack or AppVolumes notifying UEM that it is doing something. It's at least a workable solution for now, now it's up to VMware.
Originally published on blog.webernetz.net.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer with 501-1,000 employees
Allows for the creation of linked clone VM pools
View allows for the creation of linked clone VM pools and allows for easy administration of those pools. The automated tasks allow administrators to provision, refresh pools during off hours to keep the pools clean. View administrator is an easy tool to configure the servers in the environmnet. The ability to assign thin apps to a VM or pools of VMs in vmware view is an easy way to deploy applications to users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AGM at a computer software company with 10,001+ employees
Low maintenance and works with both physical and virtualized systems
Pros and Cons
- "It has a lot of features and they are similar to what we have seen in any environment management solution."
- "More ready-to-deploy templates should be available. Because they are not included, a lot of configuration is required."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients. I am a solution engineer and I work on end-user virtualization and related infrastructure solutions. I with VMware, Citrix, and Nutanix.
This solution is used for managing end-user workstations, or settings related to applications or Windows, as well as other things. For example, it can put policies in place for applications or the operating system.
This is not a product that I work with regularly.
What is most valuable?
The most valuable feature is that it works with virtualization and works with physical systems as well.
It has a lot of features and they are similar to what we have seen in any environment management solution.
What needs improvement?
Many improvements to this product are needed.
More ready-to-deploy templates should be available. Because they are not included, a lot of configuration is required.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
VMware User Environment Manager is scalable. Most of our customers are running VMware Virtualization solutions, and they are used to having this to work with it.
How are customer service and support?
Technical support is based on the type of subscription that you have. Generally, it is enterprise customers that have technical support.
Which solution did I use previously and why did I switch?
In addition to VMware, I work with Citrix and Nutanix. Currently, most of the work I do is with Citrix and VMware products.
How was the initial setup?
A consultant is definitely required because a lot of configuration is needed. The deployment takes at least two weeks to complete.
Once it is deployed, one or two resources are all that are required for maintenance.
Which other solutions did I evaluate?
The choice of which solution to use is not made by us. It's a customer decision and whatever they choose, whether it is Citrix, VMware, or otherwise, we will work with it.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems analyst at a energy/utilities company with 1,001-5,000 employees
Good interface, configuration, pricing and support
Pros and Cons
- "We are happy with the interface, configurations, pricing and support."
- "I would like to see the VDP or other features for backing up the VMs."
What is our primary use case?
We primarily use the solution for data center consolidation and the infrastructure of servers.
What is most valuable?
We are happy with the interface, configurations, pricing and support.
What needs improvement?
We are not satisfied with the storage vendor.
I would like to see the VDP or other features for backing up the VMs.
For how long have I used the solution?
We have been using VMware Horizon 7 for around 10 years.
What do I think about the stability of the solution?
The stability is sufficient for our needs.
What do I think about the scalability of the solution?
The scalability is sufficient for our needs.
We have come out with an initiative to consolidate and reduce the data center by applying HCI infrastructure.
How are customer service and support?
We are happy with the support.
How was the initial setup?
For the most part, the initial setup is simple.
Deployment took no more than two months.
What about the implementation team?
We used resellers for the deployment.
We have issues with the storage vendor.
Mostly, one or three people are involved in the deployment.
What's my experience with pricing, setup cost, and licensing?
We are happy with the price.
We do not have an active subscription, just a permanent license.
What other advice do I have?
I have recently been conducting searches for more vSAN and hyper-converged features.
There are around 5,000 users making use of the solution.
I rate VMware Horizon 7 as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director comercial at a comms service provider with 11-50 employees
Easy to customize
Pros and Cons
- "The ease of customizing the terminal, including the ability to add or decrease memory."
- "Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."
What is most valuable?
The best thing about this product was the ease of customizing the terminal, including the ability to add or decrease memory.
What needs improvement?
One issue we had with this product was that the connection was unstable. Sometimes we had to force values so the end-user could continue working, which caused some information to get lost.
For how long have I used the solution?
I have been using VMware Horizon View for around three years.
What do I think about the stability of the solution?
There were problems with the stability of the product's connectivity, which lowered my rating of the product.
What other advice do I have?
I would rate it an eight out of ten because the connection is unstable. It is really good in the other aspects.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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From my point of view, Horizon View has three main pros: first pro is the new HTML5 client with Blast, which allows Horizon to deliver full desktops to users' browsers and it has a touchscreen interface. Second pro is that the platform uses space efficiently through the SE Sparse disk format and provides native platform graphics processing unit support for 3D graphics acceleration. Third pro is that it features AppShift technology, which introduces gestures and UI changes that make it easier to use Windows and Windows desktop applications on touch-based devices and support for the Nvidia Virtual Graphics Platform and Microsoft Lync communicator.