The most valuable features of VMware Horizon in our education organization are its Graphics Virtualization Unit (GVU) integration. It helps us with social software for behavioral assignments and research purposes. Its availability is also one of the crucial features.
They could incorporate an application library for application learning and licensing. This feature could centralize all software applications within a licensed manager, allowing for efficient categorization and accessibility based on categories. They should improve similar functionality in VDI. It would enable users to access applications directly from their local machines without navigating to the VDI machine.
We have been using VMware Horizon for the last four or three years. At present, we use the version 7.
The product is stable. I rate the stability an eight out of ten.
We have deployed VMware Horizon on 700 machines. However, the costs are expensive. I rate the scalability a seven out of ten.
The technical support services are good. However, we encounter some delays in their responses.
The initial setup is straightforward. We receive good support services for implementation. It takes approximately six months, starting with hardware delivery, including racks, computing units, storage, and switches. The installation involved configuring software, licensing, and addressing aspects like JBOD configurations. It requires one system administrator for maintenance. I rate the process an eight out of ten.
VMware Horizon generates a good return on investment. I rate it a six out of ten.
VMware Horizon has significantly improved our IT management by ensuring the constant availability of our virtual desktop infrastructure (VDI) 24/7. The availability has been most valuable in supporting our students and faculty, allowing them to access the virtual environment anytime and from anywhere. With nearly 11 to 1000 VMs deployed, the system's reliability enables us to efficiently meet the diverse computing needs of students, faculty, and even other departments, including the admission department, which can utilize the system during weekends and holidays.
The centralization of VDI allows us to manage all the machines through one portal. We can also add a new portal, secure it, and check logs.
The app publishing feature has impacted our productivity with diverse services in use, including research with the GVU. The accessibility can be extended to weekends and holidays, allowing users to continue their work independently and reducing dependence on the service desk or IT support team.
In comparing the user experience between VMware Horizon and physical desktops, our end users generally find it satisfactory. However, there is a high cost associated with custom GVU. Users emphasize the need for transparent consideration of the applications they plan to use within the VDI, particularly those reliant on GVU capabilities. Some users suggest exploring cloud-based solutions for cost savings, such as hardware expenses. The scalability in the cloud has been easier than on-premises setups.
I rate the product a seven out of ten.