Data optimization, i.e., basically we have an adaptive and dynamic optimization about the clear structure of the data and this is the most valuable feature that comes with the HPE 3PAR solution.
Solutions Architect at Derive
Data optimization is the most valuable feature of this solution.
What is most valuable?
How has it helped my organization?
This product is scalable, i.e., when you have a need for the performance and to grow online, without having any downtime. It's really optimized for any application.
What do I think about the stability of the solution?
It's pretty strong; actually, it is five nines (99.999 percent).
What do I think about the scalability of the solution?
You can scale as per the demand and definitely, you can start with a one disk enclosure and then go up to nine to twelve disk enclosures, without having any performance issues.
Buyer's Guide
HPE 3PAR StoreServ
December 2024
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824,067 professionals have used our research since 2012.
How are customer service and support?
I'm really impressed with the technical support, the team is very effective and they do resolve issues on time.
How was the initial setup?
The setup was pretty straightforward.
What other advice do I have?
I would definitely recommend it.
The reliability, scalability and support are the important criteria whilst selecting a vendor.
We've been with HPE for a long time and we'll stick with it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Server Admin at a healthcare company with 1,001-5,000 employees
Some of the valuable features are cost per disk storage, uptime, and ease of upgrade.
What is most valuable?
Cost per disk storage, uptime, and ease of upgrade.
How has it helped my organization?
It runs all the time. I've never had a problem with it. Upgrades have been flawless. We've had controllers die in the middle of the day, and it was no big deal. We've had shelves die in the middle of the day with no impact to our end users whatsoever.
What needs improvement?
I think they just released Flash Cache. It is the new SSD where you write all your caching information to flash disk, and then it writes it down to your nearline or your flash disk. We just bought all new flash cache for that purpose. So that was one of the features we were looking for.
I don't know that you could improve on the 3PAR very much, other than maybe the 3PAR management console. It's kind of an old school console, it's not web- based. It's a fat client that you have to install. It would be nice to have a web- based version that I could go anywhere to, versus having to go back to the 3PAR management console.
What do I think about the stability of the solution?
Stability is top-notch.
What do I think about the scalability of the solution?
Scalability has been really good. We've constantly added shelves and disk space to it from the beginning. I think we started out with a 12 to 13 terabyte system, and now we're up to a 60 terabyte system. It has grown exponentially with us over the last few years.
How are customer service and technical support?
I have used tech support and it’s good. You get some people who are more knowledgeable than others, but for the most part, we've never had a problem. We've always gotten the answer that we needed to sort the problem out.
Which solution did I use previously and why did I switch?
We knew that we needed a new solution. We had to move from some old EMC equipment. We had looked at what they had, their price offering versus what we could get at HPE for the same dollar, and this solution was exponentially better.
How was the initial setup?
I was involved in the initial setup, and it was very straightforward. The HPE engineer came on site, sat down, showed us how to do things as he built and designed it. It was very good.
Which other solutions did I evaluate?
We had looked at Pure Storage , Hitachi , and a couple others. However, 3PAR gave us the best bang for the buck.
What other advice do I have?
Go with it. It's a beast of a storage system. We love ours.
When looking for a vendor, the most important thing is support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
HPE 3PAR StoreServ
December 2024
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Senior Technology Architect at a tech company with 10,001+ employees
We've only had a couple of problems with them.
What is most valuable?
They work reasonably well. We've only had a couple of problems with them, and HPE knows about the problems.
What needs improvement?
On certain of their features that we have to use to migrate data, it tends to go off for about 60 or 90 seconds toward the end of the work.
What do I think about the stability of the solution?
The stability is pretty good.
What do I think about the scalability of the solution?
It's scaling where we need to go. The issues we have are more the application not scaling. Application design issues, not hardware issues. The hardware will go further than our application will.
How was the initial setup?
Initial setup was relatively straightforward.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at Rádio Renascença
The most valuable features are integrity, performance, and stability.
What is most valuable?
The most valuable features are integrity, performance, and stability. It's a very good solution for the right price.
How has it helped my organization?
It's a better solution because we can operate faster than before.
What needs improvement?
If we could do more things online for the business, it would be great.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Scalability is very good.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
We knew that we needed a new solution because we couldn't do what was needed for the business, so we needed a new and better solution. Beforehand, we were using the HPE EVA solution.
How was the initial setup?
The setup was straightforward, without any kind of problems. We installed it very quickly.
Which other solutions did I evaluate?
We compared it with other products outside of HPE such as EMC CLARiiON. We chose 3PAR because it's a good product.
The most important criteria when selecting a vendor is the way that we can negotiate things. It's very important for us.
What other advice do I have?
If you buy 3PAR, you will have a good and stable solution for your business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ICT Infrastructure Architect with 1,001-5,000 employees
The older and newer HP systems mesh together well and we've been able to move data from the old to new easily.
What is most valuable?
It handles the structure of our system easily and provides us with really good performance. We have the older systems and not the new ones with the 7400. They all mesh together well and we've been able to move data from the old to new easily. It's also easy to code.
How has it helped my organization?
We use all of HP's services, so HP is a big partner of ours. Staying with HP for storage means we don't need to switch partners.
What needs improvement?
I'd like to see just a little bit more virtualization so that as I work on the front end, I can make any necessary disc switches. I'd also like to see expanded correspondence systems.
What was my experience with deployment of the solution?
We had no issues with deployment.
What do I think about the stability of the solution?
We've had no problems with firmware, so all of this is really done smoothly without interruptions.
What do I think about the scalability of the solution?
We've always been able to upgrade easily and now have three or four kinds of upgraded systems.
Which solution did I use previously and why did I switch?
We switched because HP is stable and reliable.
How was the initial setup?
We needed HP specialists to help stand up the 3PAR systems. It was a little tricky. After that, things were straightforward.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Information Technology I at a tech company with 10,001+ employees
We're pleased with the scalability and that we're notified when updates come out.
What is most valuable?
Scalability is the most valuable feature.
How has it helped my organization?
We had unexpected capacity growth. We informed the integrator what was going on and they were able to work with HP, forecast what we needed, and install it overnight without any downtime.
What needs improvement?
I'd like to see future versions have improved protection and optimization, such as whether we're using the right disks properly for the assigned workload.
What do I think about the stability of the solution?
No problems or issues with stability. We get notified from HP when the updates come out--really simple, quick, and easy with no downtime.
What do I think about the scalability of the solution?
3PAR has been extremely scalable.
How are customer service and technical support?
Customer Service:
Customer support is excellent.
Technical Support:I think we’ve only had to call once for understanding the update process, but I've never personally had to call.
Which solution did I use previously and why did I switch?
We didn’t have a solution in place, so we went through an integrator and got a recommendation.
How was the initial setup?
Initial setup was complex because we didn’t have any previous knowledge. It's been two years since, and I think it’s essentially a simple setup and we just didn’t have any prior experience.
What other advice do I have?
When deciding on a storage vendor you need to look at IOPs and scalability.
I would recommend 3PAR; we tell everyone everyday. It beats Hitachi and EMC (Clarion) hands down. We would recommend them over all those solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Red, scalability of 3PAR is very impressive and glad that's worked so well for you. For anyone that wants to dive deeper, here's a link to many, many 3PAR articles on my blog: hpstorage.me
Technical Manager / Administrator at a tech services company with 51-200 employees
When comparing the cost with the features and performance, this solution is a good choice.
What is most valuable?
- Separated multilayer and specific SAN Storage operating system (Informos)
- ASIC based operation
- High end feature in mid-range scale
- Wizard based configuration console
- Scale in scale out forward
- Storage virtualization technology like chunklet
How has it helped my organization?
Increase provisioning time and reduce configuration complexity based on chunklet technology. It supports advanced virtualization services on storage operations and virtual computing infrastructure.
What needs improvement?
Common data center standards for temperature, humidity, firefighting etc.
For how long have I used the solution?
I've used the Inserv 7000 series for two years.
What was my experience with deployment of the solution?
Many points were needed for the initial system on first time setup. We had some non-predictable random issues during initialization like non-probable Inserv serial numbers etc. Time was needed for the chunklets restructure to take effect.
What do I think about the stability of the solution?
Very dependable system structure to each node on healthy clusters.
What do I think about the scalability of the solution?
Based on our experience and the documentation it looks easy.
How are customer service and technical support?
Customer Service:
9 out of 10
Technical Support:9 out of 10
Which solution did I use previously and why did I switch?
We used to use the EVA 8000 series but they have just two nodes in that series and it is unsupported for active clustering, HA for controllers and nodes. 3PAR is also more cost effective on hardware, and has less performance issues and more scalability.
How was the initial setup?
Complex in initial pre-requirement and finding the serial numbers and the necessary information for setting up the system.
What about the implementation team?
I did the implementation myself.
What was our ROI?
When comparing the cost with the features and performance, this solution is a good choice.
Which other solutions did I evaluate?
Yes, we compared this series to the EMC VNX series based on feature/performance/technology and cost.
What other advice do I have?
It has a large basket of advanced features to integrate storage system into the service layer, good performance on provisioning and SAN service.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A quick follow-up to the DCIG "best-in-class" I mentioned: HP 3PAR All-Flash won the All-Flash Product of the Year Award from TechTarget. I have a blog that talks about it. hpstorage.me
Director, Midwest Cloud Consulting at a tech services company with 51-200 employees
3PAR - Popeye's spinach for the I.T. Industry
What is most valuable?
The CPG, Dynamic / Adaptive Optimization, the CLI, and more importantly the way it's licensed as you are not "tagged" and held hostage when you're at 1TB, and another, and another, and another. The licensing is a brilliant approach to the fiscal tourniquet of scalability! Oh.. I also like the service processor and how it's out of band and monitors the SAN, how it does the updates - neat little component.
How has it helped my organization?
Scaling and performance. Easy to add shelves, easy to move data around while everything is hot, move data from tier to tier, expanding a LUN, there are so many ways it's just amazing how much it's helped! The snapshot and sending them to different tiers by using the CPG makes life a bit easier!
What needs improvement?
Removing a LUN mapping from a single host is a bit odd, worse a single host in a host set, it needs 10G ports for IP based replication (needs to be 1 or 10G). Keep working on the SSMC and allow for GUI management to be cross platform.
For how long have I used the solution?
Around 2 years
What was my experience with deployment of the solution?
I have deployed several and found the SmartStart CD to be intermittent. Also, during the install when the SP locates the array, the network based multicast can't find the storage array and you have to go to console / serial cable. Not too big of a deal, but you then have to configure settings manually.
What do I think about the stability of the solution?
Never as of yet. It has been rock solid!
What do I think about the scalability of the solution?
We can't hit it hard enough yet. As I said adding shelves and drives all is pretty nice and straight forward.
How are customer service and technical support?
Customer Service:
Early on, I had some strong opinions about the transition to more of HP support. I raised concerns, The HP team in Alpharetta, Ga lead by Brad Bates took significant steps, listened, and made adjustments. Buying a product is one thing, post-sale is what keeps customers coming back and maintains longevity.
Technical Support:Thus far, pretty impressive. I met the actual teams of people and after the initial "hiccup", I had a chance to see the HP Lab, meet some of the people that enjoy what they do. It's important for everyone to understand that IT people work inverse hours and when we make changes it's evenings, weekends, and holidays. Senior level - tenured members of most companies are "off" while HP found a way to keep solid individuals available to be available.
Which solution did I use previously and why did I switch?
Funny you ask - let's just say a "no named" array that had redundant controllers completely torched nearly every ESX datastore where it "gutted" the data inside of it, but left the shell. Yet, the support person on the phone called the update "successful on my end". Sure, the nodes made have updated, but the data was gone - you be the judge! I have used solutions from many, many storage vendors.
How was the initial setup?
Pretty straightforward - even though HP says "self installable" I highly recommend a qualified person with a great deal of understanding of virtualization, zoning, etc. Could a person with no experience using storage do this? Eh...maybe getting the array on-line, but I would not recommend it (nor would I for any vendor).
What about the implementation team?
Well, I am "that vendor team", but I am also a user as well. So, if I am allowed to rate my experience - 25 years of IT, nearly 15 years of storage - we can do pretty well!!
Which other solutions did I evaluate?
The usual EMC stuff.
What other advice do I have?
Whether you are new to storage or advanced, this is the most amazing piece of hardware I have ever had my hands on, built, and used. The thought behind much of the detail of how it works just seems incredible. Think about this, you have drives that sit in multiple RAID arrays because of the CPGs and how the SAN is always moving chunklets around to keep hot spots from occurring. If I could meet the founders and shake their hand, I would love to and let them know thank you. Thank you for giving me the chance to have fun with my job and have access to such hardware. I would also thank HP for taking a datacenter class piece of hardware and re-aligning it to be competitive in any space - just brilliant!
Disclosure: My company has a business relationship with this vendor other than being a customer: I personally bought my own 3PAR for myself (no HP discounts were given to me - other than I bought the arrays using the HP renew program), my company owns 3PAR arrays for our hosting practice, but I am also the Director of a consulting practice that is responsible for architecting solutions for clients. We can sell any vendor, and we have, but we landed and only sell HP because 3PAR is the "SAN doctor in the house"!
Steve - also just noticed you work for EMC XtremIO - if you're leaving those kind of comments here to create FUD, shame on you. If it's the line you're being fed by your competitive attack people, you should have them create true competitive information instead of spreading untruths. I find it interesting that EMC takes the tact of trying to attack the performance of deduplication. I'm guessing they realized that doesn't work because the latest I've heard is attacking the fact that there's an ASIC. Here's a recent blog that addresses that EMC FUD: hpstorage.me
Buyer's Guide
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Updated: December 2024
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Thanks for your review. The StoreServ Management Console (SSMC) is a web-based replacement for 3PAR Management Console. If you have any questions about it, please let me know.