HPE 3PAR StoreServ Reviews

We primarily use the solution for storage.

We are satisfied with the solution. We deployed 3PAR in the national and international markets. It's not bad, the solution.   

It's not a very good solution. We found EMC and other storage solutions can help the client a bit more in terms of reaching their target, having the flexibility they need, and offering better backups and integration.

It's not high-end storage. It's not as strong as it needs to be. You need to have two nodes, or two controls to be able to effectively protect from data loss.

It's not really a complete solution. It has some limitations with software integration as well as backup and restore integration. It does not protect the data stored on 3PAR. Some products should be protected with another brand if there's a level of security required. 

With 3PAR, there is remote copy software which isn't very good. It should be improved also. Many times we have had data issues and we have had to re-initiate the application and reconfigure. 

HPE is not present in Algeria. They manage support through the delivery partner that actually can provide some assistance. Right now, we have spare part problem. It's not present. We have to wait, maybe, a couple of weeks or more than one month to have a replacement get shipped in and we're usually reaching out about that. It is a big issue for the customer if we lose one server, or the blade is down. It means the service can be down for one month, and it's not a good idea to share this information with customers. 

Before 2015, HPE had some sort of setup with DHL or FedEx. It was very good. On top of that, they had an HPE engineer to manage the support. However, since then, they left. They closed the office and they manage everything now indirectly in the country, via other countries. If we try to measure the performance of HPE outside our country, it's very good, however, here, we have had a bad experience with them and so have our customers as well as local customers.

I've also dealt with Dell EMC. We have Huawei OceanStore Dorado, PowerMax, and PowerStore as well. We have all the kind of storage. I can confirm that 3PAR is not a high-end solution. It can be classified as the mid-range, not high-end. PowerStore is likely the best out of all of these. The controller is really high-end.

We don't really handle the setup. It's done at the factory and delivered. It comes with data sheets to help customers with a few things, however, for the most part, it is pre-setup to spec. Once it is delivered it can be configured as necessary.

The pricing is expensive. I'm not sure if it's the region that causes such high prices, however, when we are bidding, we rarely get very good discounts to work with. It's not competitive. 

We are a reseller. 

Whether or not this solution would work for a company is all about the situation. If HPE could improve the level of the support or if the company has a certain level of support available to them (instead of relying on HPE), they can likely manage. It's a good idea to secure some spare parts in advance while making a deal. However, relying on the HPE SLA with the worry of indirect logistics is going to be a problem for a lot of companies when it takes so long to get parts. I

Our company has a contract with the client - not HPE. Therefore, it looks bad on us when we can't deliver on the parts or service when the fault lies on the HPE end. 

Overall, I'd rate the solution at a seven out of ten. It's not bad, however, there are significant areas that need to be improved upon. 

We use it mostly for databases and file share. 

I like that 3PAR can remake the disk online. That's one of the best features because when we first started, that was the best. The team provisioning feature was also a good one. Those features are the best for me, provisioning and online optimization, and the tier you can have for storage.

Cloud integration could be better. They can also add an NVMe to port to that. I would like to see NVMe in the next release. That's the future or the near future for storage. That will give us a real high throughput and some performance.

I have been working with HPE 3PAR StoreServ for about ten years or since the beginning when the product was in the market.

It's quite stable. The only problem that I have found with this product is when you are missing storage space. When you lack storage space, and the disk is full is when you have most of the problems with this product. But if you don't have these issues, you'll almost never have a problem with it.

Scalability could be better. I think it's getting short right now, and another product has more scalability. This product, I think, is medium if that's acceptable. I don't know how to measure it.

I think it's excellent. I actually think they are very good.

The initial setup is easy. It takes between two to four hours to upload the functions.

It's a good price.

If you want to run this solution, I would say that this product is mostly dying from my point of view. If you're my customer, I would recommend not to buy a 3PAR because there are a lot of new products. I would recommend Nimble, depending on the size, or a Primera if they need a really big solution. 

On a scale from one to ten, I would give HPE 3PAR StoreServ a seven.

We use it for the production and backup environments. We use it for a service that we deliver directly in our data center for our customers. It's a live environment, directly for the customers.

The stability is what we consider to be the best feature it provides. The stability of this solution is what conquers us, every day.

The deduplication is pretty good too. It does the work.

Upgrades could be improved. We would like to see more upgrades.

We have already had situations where we had to optimize and put more space on the storage. It has been very simple to get done. We are happy with what we have in place.

Technical support is pretty good. We always have somebody available to support us. We do have a maintenance contract with third-party vendors for HPE but we've been attended to very well in this field.

It was the first solution that we defined, at the beginning of the data center, so it has always been there. Since I joined the team after the data center was already implemented, I don't have a previous scenario to compare it to, what it has improved or not.

The setup was straightforward, because of the partnership that we maintain with Logicalis. They supported us during the whole deployment.

We used a company named Logicalis. They are our partners for everything that we have. Any doubt that we have or any challenges that we face, they are our port of call. We have had a good experience with them.

We are happy with what we have in place. You should consider getting this solution if you are in the process of acquiring or switching. I would suggest giving this a good look.

The biggest lesson we have learned from using the solution is the stability. This is what I always tell people. The stability is what surprises us. It's a stable solution.

In terms of growth, we are planning on going from 35 terabytes to around 50 terabytes in the six months. We will probably keep using 3PAR but we may change to something better. We are here at HPE Discover 2019 looking for other solutions. If we cannot find something better we will continue using the same technology, the 3PAR.

I would rate 3PAR at eight out of ten because we love the stability but sometimes we still lack upgrades for the solution.

All our data is in 3PAR. 

Our application worked well after we implemented the 3PAR solution.

• Stability
• Performance

These features are why we like this product.

The newer versions have some other characteristics that we are not using. We would like to use them and set them up in our current version.

It is reliable. The product is rich and very stable. Since we started, we have not had any problems.

Also, we have some upgrades that we have needed to start for a while. However, stability is a characteristic of the product.

We have not upgraded the size of the discs since we started.

Support is good. Every time that we contacted HPE, the problems were solved within a good time frame.

Previously, we had another solution where we have some problems. The application would be waiting for the IO. With 3PAR, everything was solved.

The solution, stability, and the performance work well for us.

HPE helped us set it up and the product worked well afterwards.

Our use case is Oracle, VMware, and Citrix. Performance is good, but our main scope is to have high availability.

We have 24 hour production, so it is working.

High availability features are the most important for us.

Maybe someone can add the suite of features into the Synergy enclosures. That would be a great feature for us.

I would like them to improve it so I can do firmware upgrades without downtime.

It is very stable. That is why we bought it.

Sometimes when we do firmware upgrades, then we must have downtime, but this is plant maintenance.

Scalability is very good. We now use only 50% of controllers, so we can scale up from 50% to 100%, when we need it. We also have additional space in the enclosures for additional disks, so we can scale up without any downtime. 

We have automatic technical support.

We have called technical support. They are helpful and do not give you the runaround.

We have compared a lot of vendors and this was the best solution for us. We were running it when it was originally 3PAR and was not merged with HPE. 

We are very happy with the solution.

I would recommend this solution.

Most important criteria when selecting a vendor: Support is very important for us and the reaction time when we have a problem.

3PAR 8200 is performing good with our environment. I have a lot of applications that need higher IOPS, and 3PAR achieves this operation normally without any issues for the management. 

It is working well. IT achieves our targets. We have been running faster and more efficiently since 3PAR was installed.

It has a friendly interface using the console. I have been working with it for one year and four months, and I have not found any issues. 

I benefit from the HPE Call Home feature. It tells me about any issue once I have it.

Some management functions through a web interface.

It is very stable. We have not experienced any stability issues with the 3PAR Storage. We have other vendors' storage solutions (three of them) and we have experienced issues with their storage solutions.

It is scalable, but I do not need to scale it for the future.

I have used the technical support for Call Home, when there is an issue in network, not in 3PAR. It is in network.

The technical support is knowledgeable and I have never had an issue with them.

I would recommend this solution.

Most important criteria when selecting a vendor: 

1. Support
2. Widely used in the market.

The most valuable features for us are the switches, which have either 24 or 56 ports, and their connection to the blade servers.

We've had faster internet connectivity and improved communications between various groups in our organization. And of course, this means that we are more efficient and can use resources more cost-effectively.

It's an expensive solution, so lowering the entry point for owning this solution would be a great improvement. Also, it should include an SSD for big data, something we could really use.

It deploys just without issues for us.

The stability is always very good.

We currently have 400 employees, and I believe it will scale for us.

10/10

It was very easy and straightforward to set up.

Most importantly for us, this product provides us with flexibility, it has a tiered architecture, and was easy to adopt into our IT infrastructure.

We built our data warehouse around it, which now operates much more efficiently. We have a smaller footprint, thus saving us physical space and costs associated with larger structures.

I'd like to see more and better documentation on how we can get more out of it. This is lacking right now and I feel like we can do much more with our investment. Both documentation and education on how to best use the product would be nice.

We've had it for three years.

We haven't had any issues with deployment.

We don't have any problems with stability. The way we've configured it gives us a lot of resilience.

It's extremely scalable.

The setup and configuration were pretty straightforward. We were able to quickly adopt it and to get the ball rolling.

A third-party proposed the solution to us and we bought it.

We did evaluate other options as we were going through a third-party supplier, but I can't recall specifically which other vendors we considered.