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it_user361944 - PeerSpot reviewer
Server and telecoms services team manager/ITSM Expert at a consumer goods company with 1,001-5,000 employees
Vendor
There are regular updates with the software which bring out new features.

What is most valuable?

The most valuable features for us are the flexibility and expandability of the platform itself. Also, there are regular updates with the software which bring out new features. The licensing policy is such that it brings us some additional revenue if we ever needed it. It's quite clear what kind of license we're purchasing.

How has it helped my organization?

It's simplified our management and increased the speed of our applications. We're able to use different solutions on 3PAR. It's become easier and faster to do.

What needs improvement?

We'd like to remove some of the barriers to integration with Microsoft. Having the same level of integration with Microsoft as with other applications would be an improvement.

For how long have I used the solution?

We went with it quite recently.

Buyer's Guide
HPE 3PAR StoreServ
February 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

We are fortunate that they haven't had any incidences yet. It just works.

What do I think about the scalability of the solution?

We are not too big in terms of scalability. But we're quite scalable in case we need to scale, but we haven't had to yet.

How are customer service and support?

They were quite professional and were able to fix some issues that we had before. We also have service contracts with partners, which provides us some assurance in case something happens.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user229377 - PeerSpot reviewer
Sr. San and Storage Engineer at a tech services company with 51-200 employees
Consultant
Due to the user friendly OS and console it is easy to use and deploy.

What is most valuable?

  • RCIP - Its part of our data replication into our DR site
  • Flash

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

We haven't seen any issues with this.

What do I think about the scalability of the solution?

Scalability has been fine. No issues.

How are customer service and technical support?

Customer Service:

Good - they provide a nice customer service experience.

Technical Support:

Good - they provide a nice customer service experience.

Which solution did I use previously and why did I switch?

No previous solution was in place be 3PAR.

How was the initial setup?

It's a straightforward setup.

What about the implementation team?

We used a vendor to implement it.

Which other solutions did I evaluate?

We also evaluated EMC.

What other advice do I have?

It's a very attractive product that is easy to use and deploy. This is due to its user friendly OS and console.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Thanks for the review. For anyone that wants to dive deeper, here's a link to many, many 3PAR articles on my blog: hpstorage.me

Buyer's Guide
HPE 3PAR StoreServ
February 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
reviewer1480734 - PeerSpot reviewer
Senior technical and storage expert at a tech services company with 51-200 employees
Real User
User-friendly, best technical support, but needs more stability and capacity
Pros and Cons
  • "It is easy to set up, easy to use, and user-friendly. It is easier to work with HPE 3PAR than with Hitachi. Its technical support is also good."
  • "It is suitable for medium-sized businesses and data centers with less number of users and less important data. It is not really an enterprise-level solution. It needs more capacity. It is also not really stable. It should be more stable. It should also support any server model. It is really weak in this area."

What is our primary use case?

It is used in data centers. We are using HPE 3PAR StoreServ 8400.

What is most valuable?

It is easy to set up, easy to use, and user-friendly. It is easier to work with HPE 3PAR than with Hitachi. Its technical support is also good.

What needs improvement?

It is suitable for medium-sized businesses and data centers with less number of users and less important data. It is not really an enterprise-level solution. It needs more capacity.

It is also not really stable. It should be more stable. It should also support any server model. It is really weak in this area.

For how long have I used the solution?

I have been working with this solution for three years. 

What do I think about the stability of the solution?

It is not really stable. It should be more stable.

What do I think about the scalability of the solution?

Its scalability is good, but it needs a bigger capacity for an enterprise data center. We have around 1,000 users.

How are customer service and technical support?

Their technical support is really good. HP is the best in terms of technical support.

How was the initial setup?

The initial setup is easy. It is easier to install than Hitachi. You need two or three people for its deployment.

What other advice do I have?

I would recommend Hitachi over this solution. We plan to keep using this solution because it is useful for one or two of our projects.

I would rate HPE 3PAR StoreServ a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at MPRest
Vendor
Security is a mandatory feature because our customer needs to protect delicate information
Pros and Cons
  • "Scalability, because our customer is fast growing and our solution should be able to start very small and grow very quickly."
  • "Security is a mandatory feature because our customer needs to protect delicate information."

What is our primary use case?

For use with a major database for telecom customers who need to collect all of their customers' information.

How has it helped my organization?

Provides amazing performance all day in multiple workloads. We applied different usage models which showed great performance.

What is most valuable?

Scalability, because our customer is fast growing and our solution should be able to start very small and grow very quickly.

What needs improvement?

Security is a mandatory feature because our customer needs to protect delicate information.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user565752 - PeerSpot reviewer
it_user565752Marketing Operations Manager at a tech vendor with 10,001+ employees
Vendor

Why only two stars?

it_user694674 - PeerSpot reviewer
Storage specialist, Infrastructure Architect with 1,001-5,000 employees
Real User
The replicate, peer persistence, and recovery manager work really well.

What is most valuable?

The thin and deduplication technologies are quite effective. The replicate, peer persistence, port persistence, and the recovery managers work really well.

How has it helped my organization?

  • Always online
  • Easy to service
  • Easy to manage
  • Really provides powerful advanced management and troubleshooting

What needs improvement?

Customer facing management should be easier and simpler for those who do not work with it too often.

For how long have I used the solution?

We have been using this solution for over five years.

What do I think about the stability of the solution?

It has been very stable.

What do I think about the scalability of the solution?

There were no scalability issues. The scale-up in the architecture works really nicely and there are no disruptions. This is also the case with the firmware and software updates.

How are customer service and technical support?

In terms of technical support, this is where HPE has a problem. The support is cumbersome and most of their staff speak with a poor English accent. Some of the support staff works in privacy mode, which means they might do something that the customer is not secure about, and this causes uncertainty.

Which solution did I use previously and why did I switch?

We were using an end-of-life, old product before. It couldn’t keep up with new technologies.

How was the initial setup?

The initial setup was fairly easy, but you have to understand it well if best practices are to be gained.

What's my experience with pricing, setup cost, and licensing?

The system just went to an all-inclusive license model.

Which other solutions did I evaluate?

We evaluated some of the EMC products and NetApp was being looked at.

What other advice do I have?

I usually say look at the weak points in a system. 3PAR is great since it does most of what is boasts about in a good and mostly satisfying level. So the weak points in this system are quite high compared to a lot of other solutions. They tend to get good technology integration into the product, even though it sometimes takes a while. For instance, compression only came out now in the latest OS version.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are the biggest partner of HPE in my part of the world. We also sell products from other vendors.
PeerSpot user
it_user364536 - PeerSpot reviewer
Infrastructure Specialist VMware/Server with 1,001-5,000 employees
Vendor
Scalability is the most valuable feature for us.

What is most valuable?

Scalability is the most valuable feature for us. It also has a great price point for cutting edge technology.

What needs improvement?

Because we buy so much storage, we have a lot of headroom that we may not use for six-12 months. So what we'd like to see is the booked-capacity piece which has recently been introduced at HP Discovery London.

We'd also want tighter integration between NetApp and HP.

We also had stability issues with older versions.

What was my experience with deployment of the solution?

It has deployed without issue for us.

What do I think about the stability of the solution?

We've had no issues with instability.

What do I think about the scalability of the solution?

It scales just fine.

How are customer service and technical support?

We get great support with self-logging directly so that HP contacts us for quick fixes. But we get disc failures frequently, although there's no interruption to business because that's the way storage arrays are designed to work.

Which solution did I use previously and why did I switch?

At my prior employer, we used EMC and NetApp, which were stable platforms and environments. A lot of it comes down to how you deploy. 3PAR is also a great product, but you can still deploy it incorrectly.

How was the initial setup?

We used HP best practice and we consulted HP. We got it right and it works well for us because of that.

Which other solutions did I evaluate?

  • EMC
  • NetApp
  • Whiptail

The storage team tech lead chose HP over these.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1620432 - PeerSpot reviewer
System Administrator at a government with 1,001-5,000 employees
Real User
Great for information management; stable
Pros and Cons
  • "This is a stable solution."
  • "There are issues formulating the upgraded disk."

What is most valuable?

This is an amazing solution, it's been very good for all our projects. 

What needs improvement?

We use the old disk and we can't make a VMO in HPE 3PAR without getting an upgrade. We activated a new disk but it failed, it's hard to manipulate and format it. The disk might be okay but when we put it in the storage array, it failed.

For how long have I used the solution?

I've been using this solution for seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What other advice do I have?

This is an older solution so if you're replacing, buy the new products like Primera and Nimble.

I rate this solution an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
CEO at Jadeh Abrisham Rayaneh
Real User
Doesn't require purchasing more licenses to get all of the features you need
Pros and Cons
  • "Any action we want to do with a Dell EMC product needs a license. But with 3PAR's converged solution, at least there is no need to purchase more licenses to get the all the features that we need. We can get basic and mid-range features without licenses."
  • "Technical support for both 3PAR and Dell EMC in my country, Iran, is very difficult because we are under sanctions."
  • "I give it an eight because of the support, that I can't get support in my country. This is the worst part. Support cannot be sold until we are out of the sanctions."

What do I think about the stability of the solution?

The solution is very stable. HPE is always stable.

What do I think about the scalability of the solution?

The scalability has always been great because of one idea from HPE: no need for us to pay from the beginning for the full machine. We can purchase based on the budget of our company. This makes it scalable. It's great.

How are customer service and technical support?

Technical support for both 3PAR and Dell EMC in my country, Iran, is very difficult because we are under sanctions. We can get it through other countries.

How was the initial setup?

The initial setup was straightforward. 

Which other solutions did I evaluate?

Any action we want to do with a Dell EMC product needs a license. But with 3PAR's converged solution, at least there is no need to purchase more licenses to get all the features that we need. We can get basic and mid-range features without licenses. But for simple activities with Dell EMC, we need a license. Also, HPE is simpler than Dell EMC for the end-user.

What other advice do I have?

I would recommend this product for sure.

At a minimum, I would rate this product at eight out of ten. I give it an eight because of the support, that I can't get support in my country. This is the worst part. Support cannot be sold until we are out of the sanctions. It's not anything to do with HPE, it's political issues.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.