Uptime and service are valuable for us. When we have an issue, uptime and being able to get an emergency replacement or actual service is the most important thing for us.
The benefit is the density and the capability for global harmonization on the hardware, because all the hardware chassis are the same. We can also purchase the same network cards too, chassis by chassis, so it gives us a global solution.
Currently, we're using HPE BladeSystem BL460, but we're planning to migrate to the Synergy System as part of our strategy since the OEM support for the BL460 will eventually end. The most valuable features are its high computing capability and availability. Additionally, the ability to manage all resources from a single dashboard using the OneView solution that comes with the HP Converge system is incredibly beneficial. The efficientand unique environment makes it an excellent fit for our needs.
I am not sure if iLO is included or if there is a separate license. If it is not included, it should be included in the license. It is such a valuable feature especially because people are working remotely.
In terms of improvements, I'd suggest enhancing the stability of the HPE BladeSystem, especially regarding network connectivity. We once had an issue where a system didn’t communicate with the network, and it took a while to diagnose the problem. Eventually, we discovered it was a motherboard issue, but we initially thought it was the network card. Improving the onboard administratordashboard to provide more granular insights, like clearly identifying faultycomponents, would make troubleshooting much more efficient. Aside from that, the system is superb and has been reliable.