The most valuable feature for us is just their reliability. We've never had any problems with them at all. They are quality products that are better than the competition. They were also very easy to configure.
Maintenance Engineer at a pharma/biotech company with 1,001-5,000 employees
They're reliable and stable, and we haven't had any downtime or speed issues.
What is most valuable?
What needs improvement?
It needs better monitoring and alerting for issues. We use HP Intel Management Center, which is good, but there are a few extra things they can improve.
For how long have I used the solution?
We have been using them probably for about five years now.
What was my experience with deployment of the solution?
We've had no issues with deployment.
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HPE Ethernet Switches
January 2025
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What do I think about the stability of the solution?
It's been stable and we haven't had any downtime.
What do I think about the scalability of the solution?
It's scaled for our needs.
How are customer service and support?
We have not had to use any technical support. Our support comes from the company from which we bought the switches. They set them up for us and they provide very good technical support. We've used them for over ten years.
Which solution did I use previously and why did I switch?
We previously used Cisco and were a 3COM user when HP bought them and converted them to switches. We switched because of performance issues, and now we have very, very good performance. We have no speed issues with the licensing network.
How was the initial setup?
The initial setup was not overly complex. We've got two sites and we use them on both sites. So we've had no problems, but we only have 250 users.
What about the implementation team?
The company we bought the switches from implemented them for us.
What's my experience with pricing, setup cost, and licensing?
The price point is good when performance is taken into account compared to their competition.
Which other solutions did I evaluate?
We looked at HP first and didn't really consider anyone else.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of System Engineers at a tech services company with 11-50 employees
Very robust and reliable in both scalability and stability
Pros and Cons
- "A very robust solution."
- "Configuration can be complex."
What is our primary use case?
We use HPE switches for connecting to different sites and have LAN switches for local workstations. I'm head of system engineers and we're customers of HPE.
What is most valuable?
This is an extremely robust product and that is valuable to us.
What needs improvement?
It would be nice to be able to connect literally with firewall systems, that would be very helpful for us. Configuration could be improved, it is sometimes quite complex.
For how long have I used the solution?
I've been using this product for nearly four years.
What do I think about the stability of the solution?
The stability of this solution is very good.
What do I think about the scalability of the solution?
The scalability of the product is good.
How are customer service and technical support?
We have our own team for maintenance so haven't had to use technical support. There are four engineers in the company who help out with maintenance.
How was the initial setup?
The initial setup can be complex depending on the situation.
What other advice do I have?
I would recommend this product.
There is always room for improvement so I would rate this product an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
HPE Ethernet Switches
January 2025
Learn what your peers think about HPE Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
Technical Support Engineer at a tech services company with 1,001-5,000 employees
Intelligent Resilient Framework (IRF) is a valuable feature.
What is most valuable?
The feature called IRF (Intelligent Resilient Framework) is unique in HP switching.
How has it helped my organization?
Switching functionality is the same as with other products, but the lifetime warranty makes HP preferable.
What needs improvement?
Customer support needs to improve.
For how long have I used the solution?
I've used it for one year.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
8/10.
Technical Support:6/10.
Which solution did I use previously and why did I switch?
I've used many products, but switching to HP depends on the customers requirement and the lifetime warranty.
How was the initial setup?
It was straightforward with basic, simple switching and good documents available for reference.
What about the implementation team?
We used an in-house team assisted by easily-available technical documents and user-friendly CLI.
What was our ROI?
It's the best product and has a lower failure rate.
What's my experience with pricing, setup cost, and licensing?
Pretty good in switching, and the pricing is also good in comparison with others.
Which other solutions did I evaluate?
No other options evaluated.
What other advice do I have?
Refer to best practices and technical documents.
Disclosure: My company has a business relationship with this vendor other than being a customer: HP Partners
Engineer with 51-200 employees
Pricing beats the comparable Cisco switch by a small margin for some products and a huge margin for others
For some of the product families the pricing beats the comparable Cisco switch by a small margin. In other product families they beat the comparable Cisco switch by a huge margin.
There are some missing features on the HP Procurve gear that I loved using on the Cisco gear (e.g., the NO SWITCHPORT command) but I pretty much have all the features I would generally need in a closet switch and >90% of the features I would need in a distribution-layer switch. I might find the missing 10% as I dig deeper into the platform.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Network Administrator at a healthcare company with 51-200 employees
Is scalable but needs to be more stable
Pros and Cons
- "It is a scalable solution."
- "It is not very stable."
What is most valuable?
It is a scalable solution.
What needs improvement?
The stability could be improved, and the price could be cheaper as well.
For how long have I used the solution?
We have used HPE Switches for about five years.
What do I think about the stability of the solution?
It is not very stable.
What do I think about the scalability of the solution?
It is scalable.
What's my experience with pricing, setup cost, and licensing?
Price wise, it is a more expensive solution.
What other advice do I have?
I would rate HPE Ethernet Switches at six on a scale from one to ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Administrator at a retailer with 1,001-5,000 employees
We're using the Converge series of switches, and we're quite happy with the easy-to-use common line. They're easy to administer and manage.
What is most valuable?
We're using the Converge series of switches, and we're quite happy with the easy-to-use common line. They're easy to administer and manage, and never have any major problems. They're stable and reliable.
How has it helped my organization?
We're able to offer every user very high-speed internet for both transferring data and downloading from the network. This is a solution that actually works best in a very high-speed environment.
What needs improvement?
All its features fit our needs right now. It's not too pricey and it's not a series that will end any time soon. We stick with what we know.
What do I think about the stability of the solution?
It's actually quite stable. We haven't had problems with performance, upgrades, updates, different versions, etc. We're quite happy with the stability.
What do I think about the scalability of the solution?
Scalability is also quite nice because we're used to stacking the switches up to five or six units. It would be nice to be able to stack more than that, but we don't have the need for it right now, just in the future maybe.
How is customer service and technical support?
The level of technical support depends on the topic. We've had some not-so-good experiences where our tickets were left open because they couldn't solve our problem.
How was the initial setup?
The initial setup is quite complex.
What other advice do I have?
I would not suggest implementing MSM controller solutions, but you can't make a mistake with HP Converge series switches.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Consulent/Partner at IP Netpartner Aps
They're dependable and we don't have to worry about them. Free and unlimited access to software for the switches would be very nice.
Valuable Features:
All the ProVisions and Comware-based switches work very, very well. They work and are very dependable at a reasonable price. The lifetime warranty is also a very nice feature.
Improvements to My Organization:
We don't have to worry about them, which means we can focus on more important things. They are dependable and the lifetime warranty is great. The price performance factor is very good.
Room for Improvement:
Free and unlimited access to software for the switches would be very nice.
Deployment Issues:
We've had no issues with deployment.
Stability Issues:
They have been very stable for us.
Scalability Issues:
They've scaled well for us.
ROI:
The lifetime warranty is actually what typically can make or break a deal. It figures heavily into determining return-on-investment. Not having to pay extra for the lifetime warrant is what make the deal, for us, on these switches.
Other Advice:
Make use of the free manuals on the HP website. Just download them. They're actually quite good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Analyst at a media company with 501-1,000 employees
PoE and VLAN allow for flexibility in our enterprise network because we can add VoIP and wireless access points if needed.
What is most valuable?
- Power over Ethernet (PoE)
- Virtual LAN
How has it helped my organization?
PoE and VLAN allow for flexibility in our enterprise network because we can add VoIP and wireless access points if needed.
What needs improvement?
Graphical User Interface (GUI) needs enhancement. Also, using a controller to support multiple access points would help manage and monitor our wireless network. VoIP requires QoS and our switches can work with it. We just need time to really implement across the board.
For how long have I used the solution?
I've used it for three to four years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
Which solution did I use previously and why did I switch?
It was an upgrade from older HP models.
How was the initial setup?
It was straightforward, but we aren't maximizing all the switch features for our enterprise.
What about the implementation team?
We did it in-house.
What was our ROI?
We have years left on this device as well as GB ports, and PoE.
What's my experience with pricing, setup cost, and licensing?
They have very aggressive pricing compared to Cisco.
Which other solutions did I evaluate?
We also looked at Cisco.
What other advice do I have?
There are a lot of similar models, so check the features available.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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I am quite new to HP IRF feature, but I like it. Had to do quite a bit of reading, but now works like it should.