We use the solution as an enterprise network switch.
Firewall Engineer at a marketing services firm with 1-10 employees
Functional interface, unique features, and easy installation
Pros and Cons
- "The main features of the solution I have found to be the interface and unique features other solutions do not have. Additionally, they have a lifetime warranty on the hardware."
- "There is some improvement needed for the power supply of the solution."
What is our primary use case?
What is most valuable?
The main features of the solution I have found to be the interface and unique features other solutions do not have. Additionally, they have a lifetime warranty on the hardware.
What needs improvement?
There is some improvement needed for the power supply of the solution.
For how long have I used the solution?
I have been using the solution for approximately five years.
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January 2025
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What do I think about the scalability of the solution?
We had 8,000 students using the solution in one of my client's organizations. We do plan to increase usage in the future.
How are customer service and support?
The customer support is very good, you create a ticket and they get back to you quickly with a response.
Which solution did I use previously and why did I switch?
I was using other solutions previously, such as Fortinet, Cisco, and Juniper Switches. I prefer FortiSwitch more than HP Switches because FortiSwitch has more capabilities that are not supported by any other solution, for example, FortiLink. However, HPE is a very good company and is very large.
How was the initial setup?
The initial installation is easy.
What's my experience with pricing, setup cost, and licensing?
All the solutions have a license for the QSFP. Additionally, there is a one-time license fee to increase the interface speed.
What other advice do I have?
I would recommend this solution to others.
I rate HPE Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at a financial services firm with 51-200 employees
Extremely stable with good technical support and relatively fair pricing
Pros and Cons
- "The solution is very, very stable."
- "The installation can be quite complex. However, that may not be the fault of HP and is rather more related to the way our infrastructure is arranged."
What is our primary use case?
We're using all HPE network devices. All the core network infrastructure depends on this one solution.
What is most valuable?
The solution is the backbone of our HPE network devices.
The solution is very, very stable.
Technical support is quite good, although we haven't had any real problems with the solution and therefore do not really need to contact them.
What needs improvement?
We are satisfied with the set of features already on offer through HP. We don't want to improve anything and we don't need any other new features.
The pricing could be better.
The installation can be quite complex. However, that may not be the fault of HPE and is rather more related to the way our infrastructure is arranged.
For how long have I used the solution?
I've been using the solution for over a decade. It's been more than ten years at this point since I first started using it.
What do I think about the stability of the solution?
The solution is extremely stable, and we haven't had any major issues to contend with. We like to be safe, so we do employ a failover solution. We buy it in pairs to ensure the stability of our infrastructure. It doesn't crash or freeze and there aren't bugs or glitches. It's very, very reliable.
What do I think about the scalability of the solution?
We've been satisfied with the scalability. We'll continue to use the solution as we haven't had any issues with it.
How are customer service and technical support?
We do have technical support access, however, we don't really ever use it as we don't need them. These are very stable products, so we don't have to change the hardware and we don't have any big issues with it. HPE is now providing a level three type of service, so we have a partner who provides us with any technical support we may need and they can solve any problems. That said, we haven't had a big one.
How was the initial setup?
The initial setup is not straightforward at all. We had a project to install these devices, however, our infrastructure is quite difficult. We had to do a lot of customization.
We bought the latest solution in the past three years and we'll use it for three more. It took more than a month to install everything.
We used five team members to handle the deployment process.
What about the implementation team?
We're using integrators who are experts in HPE to assist us in installations due to the unique nature of our infrastructure.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable. However, it could still be lower to make it more affordable to mid-range organizations.
What other advice do I have?
We're just a customer. We don't have a business relationship with HP.
I can recommend it to middle size companies due to the fact that it's stable and the prices are quite fair. It's also very popular as a product, so it's easy to find experts to manage it.
Overall, I'd rate the solution nine out of ten. It really isn't lacking, from our point of view, and has never given us any trouble.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
HPE Ethernet Switches
January 2025
Learn what your peers think about HPE Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
Head Of. Comm at a consultancy with 5,001-10,000 employees
Reliable and consistent service. Standard network switch functionality. Installation could be easier.
What is most valuable?
The valuable features are:
- Reliability and consistency of service
- Standard core functions you would expect from a network switch
- Demonstration of price against performance.
What needs improvement?
I don't know all the products and all the background, but the issue is the single pane of management. Things like a single window to manage all the devices and better integration make a product or a company competitive. I guess having a competitive edge on that would be good. There is a little bit of routing from the HPE ProCurve switches. All the integration is there and moving it forward to a kind of stable, developed product is still progressing. There are lots of bits to the HPE network picture, so I think that needs to come together more clearly.
What do I think about the stability of the solution?
I have only been there six months of the three years that we’ve had the solution. The feedback I received is that it has become more stable and it has developed as time has gone on.
What do I think about the scalability of the solution?
It scales for the method we have implemented at the moment. We have a large campus, over 500 buildings, so it supports that. We are in the middle of a review, so we are deciding on how we take the network forward as a strategy and then we will go to procurement. It may or may not be HPE in the future.
How is customer service and technical support?
My previous experience has always been good. I have had no direct experience recently, but my team gets the support they need. They are happy with that.
How was the initial setup?
I wasn’t involved in the installation. It was already in place. We are just using it as a rolling refresh for existing hardware. In terms of upgrades, I would say it is relativity straightforward. Probably not as slick as some solutions but it's not as convoluted as others. There is room for improvement.
What other advice do I have?
When choosing a vendor, reliability, performance, obsessively competitive price comes into it, but it is also about supply chains and availability of stock. I had buyers in the past where you can't get equipment when you need it. It is important to have a good support chain. The vendors that we use need to be knowledgeable in the products and work closely with HPE, so that is probably a very important part of that puzzle. HPE has always been strong, I would say, and have had a good reseller and third party support market. I think it is a strong solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of IT Operations with 1,001-5,000 employees
Both config and replicate configs are pretty easy on HP switches.
What is most valuable?
Manageability and interfacing with other various networking management platforms have been most valuable for us. We use SolarWinds and are looking at Omnivew.
How has it helped my organization?
The warranty is great and so is lifetime on most hardware. Both config and replicate configs are pretty easy on HP switches.
What needs improvement?
I would like to see a POE ability added to the devices. We’ve used a lot of POE switches recently, HP and non-HP, and we want to standardize on HP. Our requirements are often that we need a very small 8-port switch and would like a version like this.
Also, I’d like to see the functionality of higher-end switches and some features of the 2900 series on the lower-end ones as well.
What do I think about the stability of the solution?
I’ve put in a few solutions, including HP and others in the past. I had problems with Extreme and Cisco, but only minimal ones with HP.
What do I think about the scalability of the solution?
It actually has great scalability. We have high-end switches and are putting in a core switch in the next few months. We also use managed switches. Every need has a solution.
How are customer service and technical support?
It’s been great. I’ve reached out directly to the account rep who is very willing to help. With issues, they are able to help directly when our channel partners who can’t help. Support is timely, too, and it's easy to get to a live person.
Which solution did I use previously and why did I switch?
We used a mixed bag of various vendors, but wanted to standardize on one platform that we knew was stable, reputable, and easily serviced by multiple channel partners if needed. We looked at others, but HP dominated.
How was the initial setup?
We’ve engaged with many channel partners, and it has been very straightforward. We tweaked things here and there. We forgot a parameter, etc., but nothing big.
Which other solutions did I evaluate?
- Extreme
- Cisco
- Lower end switches – Linksys
What other advice do I have?
Cost, reliability, serviceability, warranty, and not needing to purchase a support pack each year are important in helping choose the right vendor.
Depending on what you need to accomplish the different models of the switches, start at the bottom and work up. A lot of functionality in the lower end switches may not be a need for the higher ones. Also, look at the stacking on the lower end switches.
Support is great when needed, pricing is great, warranty can’t be beat, and lots of partners out there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure/Applications at a educational organization with 51-200 employees
The most valuable feature for us is that it naturally works well with other HP products.
What is most valuable?
The most valuable feature for us is that it naturally works well with other HP products. Our headquarters uses HP products, and it only makes sense that we also do so in our office. Not only do we use HP switches, but we also use their APs and our entire wireless solution relies on HP products so that our infrastructure works together and has consistency.
What needs improvement?
I think that Cisco's switches are more stable, so HP's switches could really be improved more with stability. HP switches are also more expensive than 3COM switches, as we've spent close to two $2 million. It would be great if it were less expensive.
For how long have I used the solution?
We purchased them in 2008, but haven't upgraded since.
What was my experience with deployment of the solution?
It deploys with no issues.
What do I think about the stability of the solution?
We don't really have any issues with stability. If and when something goes wrong, we just restart them. Most of the problems we have are on the server side, which seems to be more sensitive for us.
What do I think about the scalability of the solution?
We have four sites with more than 1,400 employees and more than 300 or 400 switches -- and there have been no scalability issues.
Which solution did I use previously and why did I switch?
We used 3COM and then moved to Cisco, which was more stable. And then we moved to HP.
Which other solutions did I evaluate?
We looked at Cisco again, but they're expensive yet have a good reputation.
What other advice do I have?
HP switches are probably the best quality product for the price. That's the most important thing someone should look for when deciding which solution to use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder & CTO at a tech services company with 51-200 employees
They support both fiber-optic and copper modules. They should enable certain features on certain frequencies.
Valuable Features:
5400r are the core switches. These are recently launched and they are the newer version of the old 5400 series of switches, and we use them extensively in most of our projects as core switches. They're very, very robust, and we know if there's any major problems on these kind of switches here.
Improvements to My Organization:
They support different types of modules: fibre-optic and copper modules. They offer very good value for the price, and they come with some excellent XP support platforms on the background: the warranties, the care-packs, and all of that. People like these controllers compared to some of the competing products.
With the 5400R, it's a very competitive price, and the product is very stable. We've seen a lot of people buying these products. Frankly, we've not seen any migrations, but people are buying it because of the good price and stability. It has got the right features for the kind of markets we are targeting.
Room for Improvement:
They should enable certain features on certain frequencies.
Deployment Issues:
We had no issues with deployment.
Stability Issues:
There are more than 50 of such switches we have deployed, and we are hardly facing any problems with these switches. Again, they're very stable.
Scalability Issues:
If a client wants to start with a lower number of modules, they can do that. And if they want to add more modules, they can do that as well and still use the same modules.
Initial Setup:
The 5400 is fairly simple, not very complex. But it needs proper training and certification otherwise. We've seen people deploying this product, some of the companies in Dubai, and they didn't do it the proper way.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Engineer at Planet Technologies
Used Cisco Catalyst Switches – changed due to cost of POE ports compared to HP.
What is most valuable?
Some valuable features include cost per Gigabit Port, Layer 3 Capability, POE Support.
How has it helped my organization?
By reducing the need for an in-line power source over Ethernet using injectors for small devices, we are able to power wireless access points. Additionally, cameras, and telephones from a single device.
What needs improvement?
Additional Routing Protocols, such as OSPF could be implemented for larger scale Layer 3 capability.
For how long have I used the solution?
I have been using the solution for 2 years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
Excellent
Technical Support:Excellent
Which solution did I use previously and why did I switch?
Cisco Catalyst Switches – changed due to cost of POE ports in Cisco compared to HP.
How was the initial setup?
Very straightforward. The system was pre-programmed with an ip address – simply attach to the ip address and program. The system acts as a normal switch before turning the other functions on.
What about the implementation team?
In-house team.
What was our ROI?
350% due to stability in the product, low power use, and administrative requirements such as down time.
What's my experience with pricing, setup cost, and licensing?
$3158 for the switch itself. $288 in costs over 3 years for Power and Cooling.
Which other solutions did I evaluate?
No, due to the cost.
What other advice do I have?
IF new to HP, read the documents. The OS is different than Cisco.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Analyst at a healthcare company with 51-200 employees
We evaluated Cisco but HP configurations were more friendly...HP has great support and customer service.
What is most valuable?
Online monitoring
How has it helped my organization?
The solution has saved me time configuring the network.
What needs improvement?
Products always have room for improvement but nothing specific.
For how long have I used the solution?
I have been using the solution for 2 years.
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service: 5/5Technical Support: 5/5
Which solution did I use previously and why did I switch?
The configurations were more friendly, but most of all price point.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We implemented in house.
What was our ROI?
Our ROI is unknown at this time.
What's my experience with pricing, setup cost, and licensing?
Our day-to-day cost is pennies a day.
Which other solutions did I evaluate?
We evaluated Cisco.
What other advice do I have?
HP has great support; customer service means a lot in our business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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I´m using the HPe Aruba 2920 switches, they are great! Cheaper than Cisco plus easy to setup and manage. The only thing were cisco is better is in the documentation.