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HPE Ethernet Switches vs Meraki MS Switches comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.1
HPE Ethernet Switches customer service is responsive, but technical support varies, with some users preferring internal or third-party help.
Sentiment score
8.5
Meraki MS Switches are praised for strong support and convenience, though some desire more senior engineers and improved communication.
Their customer service and support are quite good.
If the devices are licensed, the support team will assist you depending on the severity level of the case.
Cisco's tech support is pretty good, and I would rate it an eight out of ten.
 

Room For Improvement

Sentiment score
4.8
HPE Ethernet Switches need improved management interfaces, software stability, support, security, routing options, integration, and enhanced features for users.
Sentiment score
4.7
Meraki MS Switches face pricing and cloud dependency issues, needing better licensing, scalability, security, and technical support features.
Meraki should also consider improvements in stacking features, particularly in the lower-end models like NS130, where stacking isn't supported, unlike with Cisco traditional switching.
There are compatibility issues with certain Power over Ethernet (PoE) devices, which we would like to see resolved.
Most people are familiar with the Cisco commands, and it would be beneficial if the switch could be accessed by GUI configuration and by normally accessing the console.
 

Scalability Issues

Sentiment score
7.8
HPE Ethernet Switches offer scalable solutions suitable for various environments, though some users find advanced configurations challenging.
Sentiment score
7.9
Meraki MS Switches offer scalability for SMBs and cloud environments but lack features and options for large enterprises.
 

Setup Cost

Sentiment score
6.3
HPE Ethernet Switches offer cost-effective pricing with no mandatory fees, optional support, and competitive long-term savings over competitors.
Sentiment score
3.4
Meraki MS Switches are costly but valuable for features and support, with complex licensing. Some see it as competitive.
Meraki pricing is a little premium compared to other vendor products.
Pricing is affordable, and licenses for the cloud need to be purchased every three to five years.
 

Stability Issues

Sentiment score
8.5
HPE Ethernet Switches are reliable with minimal downtime, long-lasting performance, and high stability ratings but minor configuration issues.
Sentiment score
8.6
Meraki MS Switches offer stable performance, reliability, and ease of use, with minor issues resolved quickly in complex environments.
We had one incident where an electric overload occurred, and it still managed to stay operational.
If something happens to the device or hardware, Cisco will automatically change the device by the next business day.
We faced issues following firmware updates, which we now handle by performing updates outside of working hours.
 

Valuable Features

Sentiment score
8.0
HPE Ethernet Switches provide scalability, ease of use, robust security, and integration, making them ideal for versatile networking needs.
Sentiment score
8.4
Meraki MS Switches offer centralized cloud management, robust security, and scalability, making them ideal for efficient, distributed network operations.
The most valuable feature is the ability to access devices from anywhere in the world through the cloud.
The control plane is in the cloud, and the data plane is local, allowing manageability from anywhere.
One of the most valuable features of Meraki MS Switches is its precise traffic analytics capabilities, allowing us to query the system for any place at any time.
 

Categories and Ranking

HPE Ethernet Switches
Ranking in Ethernet Switches
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Meraki MS Switches
Ranking in Ethernet Switches
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
94
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Ethernet Switches category, the mindshare of HPE Ethernet Switches is 2.5%, down from 2.9% compared to the previous year. The mindshare of Meraki MS Switches is 4.7%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ethernet Switches
 

Featured Reviews

LuisSilva6 - PeerSpot reviewer
Provides ease of management and has an easy initial setup process
Primarily, we use the product for network and VLAN segmentation across our hospitality property. It forms the backbone of our network, providing connectivity to devices like TVs, phones, access points, and even electrical switches within guest rooms The product's most valuable feature is the ease…
Jóhann G. Thorarensen - PeerSpot reviewer
Reliable and easily accessible switches with a plug and play setup
We used Cisco switches, then we decided to go with Meraki MS Switches for several reasons. One reason was that the Cisco switches were originally set up by a company that was in charge of the whole system, which was run from a company outside the school. Then, we had someone come in to take charge here in our school, then we transferred that responsibility to an outsider. I then came in, and I started learning the system, so the outsider became the backup plan. It turned out, once we started digging into things, that the system was set up in a cumbersome and closed way, much like a banking system, rather than a setup that would be good for a school, that can rely on switches rather than closing the school into units. Another reason was that our switches were getting outdated, so we had to do something. We started looking at various solutions, and we had to decided whether to continue the way we were doing things, which we did not like because it was cumbersome and it had to be done on-site, or if we could do it in a way that would be more accessible both inside and outside the school, while having the level of security and stability we need. For example, we looked at Ubiquiti UniFi which was a cheaper system, but it was less stable, though I know that some schools were using that system. It was really just a question of stability and accessibility, and these were deciding factors in the system that we chose. Even though Meraki MS Switches were more expensive than the other solutions, we ended up with Meraki.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
7%
Educational Organization
7%
Financial Services Firm
7%
Computer Software Company
19%
Manufacturing Company
8%
Retailer
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HPE Ethernet Switches?
The solution is very stable and easy to use.
What needs improvement with HPE Ethernet Switches?
I do not currently have specific ideas for improving the solution. However, integrating AI features could make it better.
What do you like most about Meraki MS Switches?
The most valuable features of Meraki MS Switches are their reliability and simplicity.
What is your experience regarding pricing and costs for Meraki MS Switches?
Compared to other products in the market, it is always expensive.
What needs improvement with Meraki MS Switches?
The GUI can be improved for a better comfort level.
 

Also Known As

HP Ethernet Switches
MS220, MS320, MS420
 

Learn More

Video not available
Video not available
 

Overview

 

Sample Customers

Emirates Palace Hotel
Cisco Live Milan, Hyatt
Find out what your peers are saying about HPE Ethernet Switches vs. Meraki MS Switches and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.