Manageability and interfacing with other various networking management platforms have been most valuable for us. We use SolarWinds and are looking at Omnivew.
Director of IT Operations with 1,001-5,000 employees
Both config and replicate configs are pretty easy on HP switches.
What is most valuable?
How has it helped my organization?
The warranty is great and so is lifetime on most hardware. Both config and replicate configs are pretty easy on HP switches.
What needs improvement?
I would like to see a POE ability added to the devices. We’ve used a lot of POE switches recently, HP and non-HP, and we want to standardize on HP. Our requirements are often that we need a very small 8-port switch and would like a version like this.
Also, I’d like to see the functionality of higher-end switches and some features of the 2900 series on the lower-end ones as well.
What do I think about the stability of the solution?
I’ve put in a few solutions, including HP and others in the past. I had problems with Extreme and Cisco, but only minimal ones with HP.
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HPE Ethernet Switches
November 2024
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What do I think about the scalability of the solution?
It actually has great scalability. We have high-end switches and are putting in a core switch in the next few months. We also use managed switches. Every need has a solution.
How are customer service and support?
It’s been great. I’ve reached out directly to the account rep who is very willing to help. With issues, they are able to help directly when our channel partners who can’t help. Support is timely, too, and it's easy to get to a live person.
Which solution did I use previously and why did I switch?
We used a mixed bag of various vendors, but wanted to standardize on one platform that we knew was stable, reputable, and easily serviced by multiple channel partners if needed. We looked at others, but HP dominated.
How was the initial setup?
We’ve engaged with many channel partners, and it has been very straightforward. We tweaked things here and there. We forgot a parameter, etc., but nothing big.
Which other solutions did I evaluate?
- Extreme
- Cisco
- Lower end switches – Linksys
What other advice do I have?
Cost, reliability, serviceability, warranty, and not needing to purchase a support pack each year are important in helping choose the right vendor.
Depending on what you need to accomplish the different models of the switches, start at the bottom and work up. A lot of functionality in the lower end switches may not be a need for the higher ones. Also, look at the stacking on the lower end switches.
Support is great when needed, pricing is great, warranty can’t be beat, and lots of partners out there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a maritime company with 51-200 employees
Easy to use and configure and has a lifetime warranty
Pros and Cons
- "The best feature of this solution is the lifetime warranty."
- "This solution needs to support software-defined networking."
What is our primary use case?
Most of our switches are located within the local office.
What is most valuable?
The best feature of this solution is the lifetime warranty.
This solution is easy to use and to configure.
What needs improvement?
This solution needs to support software-defined networking.
The management needs to be more open so that they can be easily managed using external software.
I would like to see support for integration with hyper-converged solutions. For example, I would like to be able to manage these switches from VMware or from a Nutanix platform.
They need a new way to manage the access control system. They do have a solution for this, but it is very complicated and not suitable for the SMBs. It may be fine for large enterprises, but not for small companies.
For how long have I used the solution?
We have been using this solution for about ten years.
What do I think about the stability of the solution?
This solution is very stable. We have rarely, perhaps one or two times, seen bugs, and they were not very serious. It's very stable compared to other routers.
What do I think about the scalability of the solution?
In terms of scalability, I would rate this solution an eight out of ten.
How are customer service and technical support?
We have not dealt with technical support for this solution.
We have reached out to our local partner, but it was just for clarification. Whenever we want to buy a new switch, we want to confirm the features like the stacking protocol. In terms of support, we have never had an issue that required we contact HPE.
How was the initial setup?
The initial setup of this solution is easy. It is similar to Cisco and Huawei. There is not a big difference. They are all easy in terms of use and configuration.
The deployment takes between half a day and a day. There are advanced tools, and there is a template for configuration. You just have to change some parameters and that's it.
In some implementations that are large, people may need the right support from HPE or from local partners to do the configuration. It takes certain skills to do it properly.
What about the implementation team?
We handled the deployment ourselves.
Which other solutions did I evaluate?
Whenever we purchase a new switch, we give everybody a chance. We have evaluated Cisco and Huawei hardware.
What other advice do I have?
When it comes to HPE switches, as a recommendation, in the end it depends on the requirements. They have to know exactly what they need because HPE has all types and all levels of switches. They keep changing models, and sometimes we have challenges because we find out that two years later, the model is discontinued. Because of this, I say that it is important to purchase the latest model, and not one that is two or three years old because in another year it will be discontinued.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
HPE Ethernet Switches
November 2024
Learn what your peers think about HPE Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
ICT Infrastructure Manager at a non-profit with 1,001-5,000 employees
It integrates with the IMC management platform. The OS features are not stable.
What is most valuable?
Its features are, in principle, quite standard and basic, so I cannot give you any extra information about these features. They integrate nicely with IMC, the management platform.
How has it helped my organization?
The benefit is to connect everybody in the office. You cannot imagine working nowadays without being connected to the network for computing, coding, and streaming. This is mandatory.
What needs improvement?
The main one would be to have more basic parameters available on the web interface. There are too many basic parameters that you have to change in the command line. This means you need to train your people regarding the command line, even when it means having to change quite basic parameters. For example, changing the parameter to give priority to voice over data traffic.
The stability is an issue. We have features that lose their configurations, like a port that was configured for VLAN 5 suddenly becomes configured for VLAN 2. It's really very annoying. People lose the connectivity, and nobody knows why, including HPE support specialists.
What do I think about the stability of the solution?
The OS features lose their configurations from time to time and we have periodic network freezes. Nobody understands why this happens. That's the problem, actually. There are nice features, but they are not very stable.
What do I think about the scalability of the solution?
Scalability is nice. You can stack several of them, so no problem with scalability.
How are customer service and technical support?
We use technical support a lot. When we bought these features in early 2015, they were quite new in the HPE offerings, and many re-sellers, consultants, and even HPE support staff didn't know very much about how they work and how to fine-tune and configure them.
We had major HPE-certified consultants on site. We even had HPE specialists connecting, and they couldn't manage to really improve the solution very quickly. Usually we are quite satisfied with HPE support. This is why we continue to buy servers from them and we just bought storage. However, the support was not as good for these specific features that were purchased by HPE, an external company.
Which solution did I use previously and why did I switch?
We were using Nortel until two years ago. We moved to a new building, so we had to switch as there were no active network components available. We had been using Cisco before and we still use Cisco for the wireless infrastructure.
What other advice do I have?
When selecting a vendor of ethernet switches, there are not so many alternatives on the market. We wanted to work with companies we are used to. We had to choose between Cisco and HPE. Because we've always been very happy with HPE and there was a brand new series of advanced features that integrated nicely with IMC, we selected the HPE product.
This solution is a brand new switch series with new firmware. I hope it will be more stable over time. It's a very good solution, but I would advise others to check that aspect carefully.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of. Comm at a consultancy with 5,001-10,000 employees
Reliable and consistent service. Standard network switch functionality. Installation could be easier.
What is most valuable?
The valuable features are:
- Reliability and consistency of service
- Standard core functions you would expect from a network switch
- Demonstration of price against performance.
What needs improvement?
I don't know all the products and all the background, but the issue is the single pane of management. Things like a single window to manage all the devices and better integration make a product or a company competitive. I guess having a competitive edge on that would be good. There is a little bit of routing from the HPE ProCurve switches. All the integration is there and moving it forward to a kind of stable, developed product is still progressing. There are lots of bits to the HPE network picture, so I think that needs to come together more clearly.
What do I think about the stability of the solution?
I have only been there six months of the three years that we’ve had the solution. The feedback I received is that it has become more stable and it has developed as time has gone on.
What do I think about the scalability of the solution?
It scales for the method we have implemented at the moment. We have a large campus, over 500 buildings, so it supports that. We are in the middle of a review, so we are deciding on how we take the network forward as a strategy and then we will go to procurement. It may or may not be HPE in the future.
How is customer service and technical support?
My previous experience has always been good. I have had no direct experience recently, but my team gets the support they need. They are happy with that.
How was the initial setup?
I wasn’t involved in the installation. It was already in place. We are just using it as a rolling refresh for existing hardware. In terms of upgrades, I would say it is relativity straightforward. Probably not as slick as some solutions but it's not as convoluted as others. There is room for improvement.
What other advice do I have?
When choosing a vendor, reliability, performance, obsessively competitive price comes into it, but it is also about supply chains and availability of stock. I had buyers in the past where you can't get equipment when you need it. It is important to have a good support chain. The vendors that we use need to be knowledgeable in the products and work closely with HPE, so that is probably a very important part of that puzzle. HPE has always been strong, I would say, and have had a good reseller and third party support market. I think it is a strong solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Level 2 Network Security Engineer at a tech consulting company with 51-200 employees
Offers standard security such as 802.1x, RADIUS/TACACS authentication, port-security, DHCP snooping
What is most valuable?
It has standard layer 2 functions with basic layer 3 features if needed. It offers standard security such as 802.1x, RADIUS/TACACS authentication, port-security, DHCP snooping and much more.
What needs improvement?
Interface types, such as offering more of a mixture of 1Gb and 10Gb fiber/cooper interfaces. Faster backbone speeds when stacked.
For how long have I used the solution?
HP 2920 The companies I have installed it for have kept it for roughly for 2-3 years.
What was my experience with deployment of the solution?
No issues. However, the CLI is a bit different from Cisco but once you have the HP terminology down it’s easy so long as you plan the deployment properly.
What do I think about the stability of the solution?
I haven’t heard any complaints from customers that I worked with.
What do I think about the scalability of the solution?
No. These switches can be outfitted with two 10Gb modules on the back for up links to other switches or to hosts. It can also be stacked with another 2920 for better port density.
Which solution did I use previously and why did I switch?
Clients who choose the HP 2920 switch 9 times out of 10 had older Cisco switches. They felt moving to HP would be more cost effective.
How was the initial setup?
It was straightforward especially if you're a custom to using Cisco switches. The CLI and terminology are a bit different and might confuse several engineers. Fortunately, HP has released a document that states the equivalent HP commands.
Which other solutions did I evaluate?
I have helped clients weigh out the pro’s and con’s and in the end it always came down to cost and 9 times out of 10 HP won the cost battle.
What other advice do I have?
Weigh out the Pro’s and Con’s between Cisco and HP and consider price as a last resort. Also, from my experiences it’s best to go with one solution then to mix and match different vendors.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure at a tech services company with 501-1,000 employees
Good performance, very stable with no downtime, and affordable
Pros and Cons
- "They are affordable and very stable. They also have good performance."
- "VLAN can be improved, but I have to check that with the company expert. I have different switch models, but they don't have all the same interface. I don't know whether lower-level switches don't have the same interface as the better quality ones. I might have two different model types."
What is our primary use case?
We usually use level 2 switches. We also do level 3 management.
What is most valuable?
They are affordable and very stable. They also have good performance.
What needs improvement?
VLAN can be improved, but I have to check that with the company expert.
I have different switch models, but they don't have all the same interface. I don't know whether lower-level switches don't have the same interface as the better quality ones. I might have two different model types.
For how long have I used the solution?
I have been using this solution for about eight years.
What do I think about the stability of the solution?
These switches are very stable. They didn't have any downtime.
What do I think about the scalability of the solution?
I am not sure if I can manage our new requirements through these because they are too old. We might have to replace them. Currently, they are 100 megabits and 2 gigabits. I might have to change to the gigabit one.
How are customer service and technical support?
I never dealt with their technical support.
How was the initial setup?
They are quite easy to deploy.
What's my experience with pricing, setup cost, and licensing?
They are affordable and less expensive than Cisco. Their price was the decider at the time.
What other advice do I have?
I would rate HPE Ethernet Switches an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at Cobantur
Good manageability of the switches and has an easy setup
Pros and Cons
- "The solution is easy to set up and easy to use, unlike, for example, Cisco, which is more complex."
- "The quality of the service needs improvement."
What is most valuable?
The manageability of the switches is the solution's most valuable feature.
The solution is easy to set up and easy to use, unlike, for example, Cisco, which is more complex.
What needs improvement?
The quality of the service needs improvement.
For how long have I used the solution?
I've been using the solution for many years.
What do I think about the stability of the solution?
The stability of the solution is good. Originally we had some power problems with the end devices. However, I upgraded and now it is very stable and we haven't had issues since then.
What do I think about the scalability of the solution?
We've never run into any issues scaling the product. It's very good. Everyone in our company currently uses them.
How are customer service and technical support?
The setup of the switches is simple, so we don't need any outside technical support. Once, when we had a switch that was broken, we called HP and they sent us a new one, which was convenient. Other than that, we haven't had any contact with them.
How was the initial setup?
The initial setup of the solution is simple.
What about the implementation team?
I handle the implementation myself.
What other advice do I have?
We use the on-premises deployment model.
I know the devices very well, so I prefer HP. I'd recommend the solution.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Engineer at Planet Technologies
Used Cisco Catalyst Switches – changed due to cost of POE ports compared to HP.
What is most valuable?
Some valuable features include cost per Gigabit Port, Layer 3 Capability, POE Support.
How has it helped my organization?
By reducing the need for an in-line power source over Ethernet using injectors for small devices, we are able to power wireless access points. Additionally, cameras, and telephones from a single device.
What needs improvement?
Additional Routing Protocols, such as OSPF could be implemented for larger scale Layer 3 capability.
For how long have I used the solution?
I have been using the solution for 2 years.
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
Excellent
Technical Support:Excellent
Which solution did I use previously and why did I switch?
Cisco Catalyst Switches – changed due to cost of POE ports in Cisco compared to HP.
How was the initial setup?
Very straightforward. The system was pre-programmed with an ip address – simply attach to the ip address and program. The system acts as a normal switch before turning the other functions on.
What about the implementation team?
In-house team.
What was our ROI?
350% due to stability in the product, low power use, and administrative requirements such as down time.
What's my experience with pricing, setup cost, and licensing?
$3158 for the switch itself. $288 in costs over 3 years for Power and Cooling.
Which other solutions did I evaluate?
No, due to the cost.
What other advice do I have?
IF new to HP, read the documents. The OS is different than Cisco.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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I´m using the HPe Aruba 2920 switches, they are great! Cheaper than Cisco plus easy to setup and manage. The only thing were cisco is better is in the documentation.