My clients use Huawei Wireless for their LAN network.
Co-Founder at DATADISTINCT
Provides seamless roaming and used for LAN network
Pros and Cons
- "The solution's most valuable feature is mobility or seamless roaming."
- "The solution's integration with some AAA servers like Aruba ClearPass is difficult and could be improved."
What is our primary use case?
What is most valuable?
The solution's most valuable feature is mobility or seamless roaming.
What needs improvement?
The solution's integration with some AAA servers like Aruba ClearPass is difficult and could be improved. The solution should provide a cloud-based centralized management. The solution’s pricing could also be improved.
For how long have I used the solution?
I have been using Huawei Wireless for three years.
Buyer's Guide
Huawei Wireless
December 2024
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Small businesses would find the solution a bit costly. Huawei Wireless is more suited for medium-sized and enterprise businesses.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The solution’s initial setup is a bit complex.
What about the implementation team?
If you know the procedure, the solution can be implemented within a couple of hours.
What's my experience with pricing, setup cost, and licensing?
Huawei Wireless is an expensive solution.
What other advice do I have?
Cisco and Aruba are Huawei Wireless's main competitors. However, Huawei Wireless is better than Cisco and Aruba from a cost point of view. I would recommend the solution to users who can afford it.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator/Partner
Last updated: Jun 30, 2024
Flag as inappropriateProduct Manager at a computer software company with 1,001-5,000 employees
Stable and has a user-friendly interface. Its technical support team is responsive, quick, and precisely does what you require
Pros and Cons
- "At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."
- "The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup. Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software. It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features. In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view."
What is our primary use case?
We have a lot of use cases for Huawei Wireless. We have ISP providers. We have SMB customers. We also have a factory manufacturing Huawei network equipment, including optical transmission, wireless networks, routers, UHGs, etc. We also have customers using full cloud features.
What is most valuable?
At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping.
I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers.
My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise.
The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure.
Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment.
Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable.
What needs improvement?
The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup.
Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software.
It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features.
In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view.
My company gave feedback to Huawei about this, and the explanation was that Huawei Wireless is a complex solution. Still, you can present your ideas to Huawei, and Huawei will give you advice on how to download the software, for example. However, this is a demo software, so how can you be sure what features you want to use without knowing how to work with the device?
My team didn't get the training, even if Huawei provided a lot of training. Every quarter, Huawei includes training for different types of products. Still, my team wanted to test the product and start learning through testing, but it looks like it's better to have the free online training first and see what the features are and how to set up Huawei Wireless before doing the demo.
In the future, I'd like Huawei Wireless to offer a free cloud solution or free licenses similar to what other vendors provide. For example, Aruba and Cisco offer two levels or types of WiFi equipment. Cisco has Meraki, and there's Meraki Go, a free cloud solution. Aruba has Instant, and Instant On, a license-free WiFi solution. Huawei Wireless currently doesn't have free options for SMB customers, which is what Huawei needs to bring in more SMB customers.
For how long have I used the solution?
My experience with Huawei Wireless is less than a year, but my company has been working with Huawei for about seven years.
What do I think about the stability of the solution?
Huawei Wireless is a stable product.
What do I think about the scalability of the solution?
Huawei Wireless is highly scalable. Even if you use its on-premise version, it's scalable, though it's less scalable than the cloud version. You have the option to expand the existing infrastructure to two thousand units of access points. You can set up several locations and manage a very, very, very big infrastructure.
How are customer service and support?
The technical support for Huawei Wireless was good and responsive.
Which solution did I use previously and why did I switch?
I've used Aruba, Ubiquiti, and Netgear, apart from Huawei Wireless, because my company also sells those brands.
What about the implementation team?
We are distributors of Huawei Wireless, so we're not deploying it. We have partners who do the deployment with the help of Huawei's remote service desk.
What was our ROI?
My company is making money from Huawei Wireless, but I didn't calculate the monthly ROI, so I cannot provide a figure for it.
What's my experience with pricing, setup cost, and licensing?
Right now, my company made a one-time purchase of Huawei Wireless. It depends, but in most of the projects where customers buy hardware with some software, it's a one-time purchase. Customers pay a yearly fee for other projects for support and additional software features, such as email protection firmware updates for cybersecurity. You'll also receive information about the latest attacks and get more protection if you pay an additional fee apart from the standard license fee. You'll also get an additional warranty for Huawei Wireless, a yearly contract.
What other advice do I have?
I'm working for a distributor for Huawei in Bulgaria. I'm a product manager for Huawei network equipment in Bulgaria.
As a distributor, my company has some demo equipment at the office and different versions of Huawei equipment, such as switches, routers, and access point controllers. For example, for Huawei AirEngine, my company has versions 5760, 5761, 5762, etc.
At the moment, Huawei Wireless is deployed on-premises, but the team is working on moving to a cloud-based solution. Most brands or vendors nowadays focus on cloud solutions, so that's what my company is trying to activate. My company will present an iMaster NCE Campus demo to a partner, so the partner can start using that solution.
It's not just SD-WAN that the company is trying to move to because SD-WAN is part of a complete cloud solution, cloud management solution, and network management system, which can be used only for monitoring or remotely managing devices.
The number of users of Huawei Wireless within the company isn't significant because it's just demo equipment, and it's not the main wireless equipment used in the office.
The number of people required for the deployment and maintenance of Huawei Wireless depends on the size of the project, the circumstance, and the requirements. For example, there's a project with one hundred and sixty access points with four service engineers, so deploying Huawei Wireless doesn't require many people.
I suggest anyone looking into implementing Huawei Wireless to ensure correct WiFi planning. As long as you receive the exact WiFi access point model and the exact location, everything will be fine. The deployment of Huawei Wireless would also depend on your partner. Support depends on customer requirements. You can order support contracts if you want everything to be smooth and up-to-date in the future. You can order support contracts upfront, before, or even after deployment.
As Huawei Wireless is a very good solution, I'd rate it as eight out of ten. I can't give it a ten because I don't have a vast experience with it, and there's no perfect solution.
My company is a Huawei partner.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Huawei Wireless
December 2024
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Easy to install and configure
Pros and Cons
- "Installation is easy."
- "While I am fine with the current licensing price, I would appreciate it to be more cost-effective."
What is our primary use case?
I do not recall which version we are using.
I utilize the solution for personal internet use, on the Ethernet.
What needs improvement?
While I am fine with the current licensing price, I would appreciate it to be more cost-effective.
For how long have I used the solution?
I have been using Huawei Wireless for the past couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I am not in a position to comment on the solution's scalability.
I do not have plans to increase the usage, as I do not see a need for this.
How are customer service and support?
We have not been in contact with technical support.
Which solution did I use previously and why did I switch?
I did not use other solutions prior to the current one.
How was the initial setup?
Installation is easy. We are not talking about a one-click installation for all. Once installed, a person can configure the solution to his needs.
What about the implementation team?
I was not involved in hardware installation and have no knowledge of it. This is not handled by me, but by the technicians who visit the site. When it comes to installing software, this we can do on our own by following the instructions.
The technical team required for the deployment depends on the service provider.
What's my experience with pricing, setup cost, and licensing?
While I am fine with the current licensing price, I would glad if it were cheaper.
Extras come with a surcharge, although, as I have not made use of these, I cannot comment on their prices.
What other advice do I have?
Overall, I am satisfied with the solution.
I would recommend it to others. My advice would vary with the personal use one wishes to make of the solution.
I rate Huawei Wireless as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network consultant at Juniper Solutions Ltd
A scalable and easy-to-deploy solution that is simple and easy to use
Pros and Cons
- "The product is simple and easy to use."
- "The stability could be improved."
What is our primary use case?
I am deploying the product across the country. It’s for campus Wi-Fi needs. We have switches, wireless controllers, and firewalls.
What is most valuable?
I like the setup. The product is simple and easy to use.
What needs improvement?
The stability could be improved.
For how long have I used the solution?
I am using the solution currently.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
The tool is scalable. We have over 1000 users. We have three to four engineers in our technical team.
How was the initial setup?
The setup is easy. It is easier for certified personnel or someone with experience deploying the product. The deployment process depends on our requirements.
What other advice do I have?
I recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Branch Manager at Advanced Technologies
With good features like wireless coverage, and security in place, the tool needs to improve its stability and support
Pros and Cons
- "From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup."
- "The ongoing support and ongoing follow-up on customers is an area where the solution lacks."
What is our primary use case?
Actually, we sell the solution to enterprise customers and government entities. So they are using it for their employees, for their Internet connection. So they are using it for their employees, for their internet connection.
What is most valuable?
My customers care about a lot of features. So, first of all, the wireless coverage, and secondly, the security. The security makes it secure enough. Also, it can be used to have multiple profiles or VLANs, to create multiple profiles for the users.
The quality of Huawei Wireless is also a good feature since it supports ac and AX, which are the new standards for IEEE.
What needs improvement?
The ongoing support and ongoing follow-up on customers is an area where the solution lacks. Mist, on the other hand, offers good support. So, Huawei somehow has room for improvement in the area of support.
For how long have I used the solution?
It's a long journey, so I have used Huawei Wireless for over ten to twelve years. Though I am a seller of wireless solutions and firewalls, my company has a partnership with Huawei.
What do I think about the stability of the solution?
If someone wants my suggestion for a wireless solution, and if that person is looking for new features, then Huawei Wireless is a liability. I would tell that person to go for something like Juniper, especially since Juniper has AI features and since it's cloud-based. Huawei Wireless, not performance-wise, but sometimes it hangs.
What do I think about the scalability of the solution?
It is a scalable product. It is the same as Cisco or Fortinet. But again, it's a matter of the performance itself, considering the reliability.
Scalability-wise, I rate the solution a six to seven out of ten.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup. Regarding the customer experience after installation, taking into consideration the same aforementioned factors on a scale of one to ten, I rate it a six.
Speaking of the time taken for deployment, I would say the solution is controller-based, not ad hoc. The configuration is done centrally by the controller. Regarding deployment, it is not a matter of days since it depends on the number of access points. Specifically, if you are talking about something with more than forty to fifty access points, then it will take two to three days, and if more than that, it will take more days.
One technician and one engineer are needed for deployment.
What's my experience with pricing, setup cost, and licensing?
Price-wise, they are trying to improve since they are going very fast with the research and development to improve speed. So, they are really good. But, I mean, they're trying to cope with the main leaders like Cisco and Ruckus. I would rate them something, like, eight to nine, on a scale of one to ten, where one is cheap, and ten is expensive. The solution is on the expensive side.
What other advice do I have?
I would tell those planning to use the solution to go for a PoC and to see whether it's for their requirement or not because Huawei, in large environments with large numbers of users, may have some issues, but in smaller environments, it will work fine. So if you are able to do a PoC, I would recommend going with it or trying it. Though I'm not a technical guy, I'm hearing from the technical team that there are certain features that you have to configure well regarding speed, rate limit, and all the stuff. So you have to take care of it. Also, you need to take care regarding the country and its regulations along with the dBi for the antenna and increase the values to satisfy customers.
Huawei Wireless has some issues compared to the other vendors in terms of stability and customer experience. Also, the number of tickets in Huawei is more than many other vendors like Juniper or Cisco.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Product Manager Huawei at Xweb
Provides good scalability, but its web content filter needs improvement
Pros and Cons
- "Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology."
- "There could be a console port for demonstration or configuration purposes."
How has it helped my organization?
The product's domain is excellent. It has good IES, IDS, and IPS systems for wireless networks.
What is most valuable?
Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology. It has been a great experience because of its good performance in terms of coverage.
What needs improvement?
Huawei Wireless's web content filter needs improvement. Additionally, there could be a console port for demonstration or configuration purposes.
For how long have I used the solution?
I have been using Huawei Wireless for two years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
We have 40 Huawei Wireless users in our office. I rate its scalability a ten out of ten.
What was our ROI?
The product generates a good return on investment.
What's my experience with pricing, setup cost, and licensing?
The product has a good price. I rate its pricing a ten out of ten.
What other advice do I have?
I rate Huawei Wireless a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Distributor at ALGERIA BUSINESS MULTIMEDIA
Reliable and good connectivity but support could be faster
Pros and Cons
- "It is easy to set up."
- "Support could be a bit faster."
What is our primary use case?
We use the solution for wireless connectivity.
Lately, we replaced all the wired end users with the WiFi access points, so we actually use full WiFi access points and LAN in our company.
What is most valuable?
The features are very good.
The WiFi and wireless connectivity are great.
It is easy to set up.
Our wireless is stable and reliable.
We can scale the solution.
What needs improvement?
Support could be a bit faster.
For how long have I used the solution?
We've been using the solution for more than ten years now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale as needed.
We have many clients on the solution right now. About 200 to 300 clients are buying Huawei's product from us.
How are customer service and support?
our tech team deals with technical support for clients. They are quite satisfied with help if they need to get any. Of course, we could get a better response time and they could be faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We always use Huawei products. They are the best.
How was the initial setup?
The solution's setup is straightforward and simple. It is not overly complex or difficult.
It's quick to deploy and we can do anywhere from ten to 50 access points in one day.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. They offer advanced and pro plans as well as ultimate. There are three licensing tiers clients can choose from. We are using advanced licensing.
What other advice do I have?
I have a very good experience with this product, so I'm very satisfied with it. Users should give it a try.
I'd rate it a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Lead Technical Consultant at SiliconST
Straightforward deployment, scalable, and stable
Pros and Cons
- "We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs)."
- "I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use."
What is our primary use case?
Huawei Wireless offers multiple features. To best suit the customer environment, I suggest centralized deployment, as opposed to distributed deployment. Through this deployment, one controller monitors all Access Points (APs), allowing the customer to establish a secure tunnel connection with the controller for maximum protection.
What is most valuable?
We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs). Additionally, we can also provide antivirus protection and content filtering for further security.
What needs improvement?
I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
As long as there are no loopholes in the network the solution is stable.
What do I think about the scalability of the solution?
Huawei's scalability is rated highly in both the Forrester Wave and Gartner ratings, typically receiving a score of eight out of ten.
How are customer service and support?
I have opened a number of cases concerning various issues, including wireless and Huawei router and switch deployment in another customer environment. I have received good support from the technical team in response to these cases.
How was the initial setup?
The initial setup of the Huawei Wireless environment is straightforward and user-friendly. I deployed the solution in the customer environment within two or three days. After that, the customer had requirements for their success criteria of the POC, which will take another one to two weeks.
What about the implementation team?
We implement the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers.
What other advice do I have?
I have personally used the Huawei Wireless Solution and deployed it in my customer environment. It has all the features needed and I would rate it an eight out of ten.
I'm currently working as a lead technical consultant, meeting with clients to understand their issues and then providing solutions such as Wi-Fi, wireless, network, and security solutions. Recently, I was able to give a comprehensive overview of a wireless solution, including details and integration with multiple products such as Cisco IOS.
We currently have three clients using the solution and have proposed the solution to several new clients.
I highly recommend Huawei products. As a distributor of Huawei in Pakistan, I can provide insight into why their products are beneficial for customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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