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Deputy Director, IT Infrastructure Solutions Department, at NITDA
More user friendly than its competitors
What is most valuable?
What needs improvement?
If you can, add what this project is doing, and you can include the Portal. On the interface of the access points, then you can include the host ones.
How are customer service and support?
The technical support from Huawei Wireless is generally good due to its efficiency and effectiveness. Additionally, we have a dedicated data center where we utilize specific tools and resources Huawei provides.
How would you rate customer service and support?
Neutral
Buyer's Guide
Huawei Wireless
November 2024
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
How was the initial setup?
The initial setup is easy. You can even integrate it with your existing network. So, the vendor is trying to make this easier for the user experience.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, but it competes in the market.
What other advice do I have?
Huawei is good. They have been in the market for long. It's user-friendly compared to Cisco. We can configure devices more friendly.
Huawei Wireless provides access management control, eliminating the need for additional license agreements to access devices. It includes an inbuilt radio server, which can enhance its functionality.
I work for a company that produces devices, and you would need to use Huawei products, especially in Nigeria, due to factors such as performance, efficiency, support, and cost.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Last updated: May 1, 2024
Flag as inappropriateCo-Founder at DATADISTINCT
Provides seamless roaming and used for LAN network
Pros and Cons
- "The solution's most valuable feature is mobility or seamless roaming."
- "The solution's integration with some AAA servers like Aruba ClearPass is difficult and could be improved."
What is our primary use case?
My clients use Huawei Wireless for their LAN network.
What is most valuable?
The solution's most valuable feature is mobility or seamless roaming.
What needs improvement?
The solution's integration with some AAA servers like Aruba ClearPass is difficult and could be improved. The solution should provide a cloud-based centralized management. The solution’s pricing could also be improved.
For how long have I used the solution?
I have been using Huawei Wireless for three years.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Small businesses would find the solution a bit costly. Huawei Wireless is more suited for medium-sized and enterprise businesses.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The solution’s initial setup is a bit complex.
What about the implementation team?
If you know the procedure, the solution can be implemented within a couple of hours.
What's my experience with pricing, setup cost, and licensing?
Huawei Wireless is an expensive solution.
What other advice do I have?
Cisco and Aruba are Huawei Wireless's main competitors. However, Huawei Wireless is better than Cisco and Aruba from a cost point of view. I would recommend the solution to users who can afford it.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator/Partner
Last updated: Jun 30, 2024
Flag as inappropriateBuyer's Guide
Huawei Wireless
November 2024
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Easy to install and configure
Pros and Cons
- "Installation is easy."
- "While I am fine with the current licensing price, I would appreciate it to be more cost-effective."
What is our primary use case?
I do not recall which version we are using.
I utilize the solution for personal internet use, on the Ethernet.
What needs improvement?
While I am fine with the current licensing price, I would appreciate it to be more cost-effective.
For how long have I used the solution?
I have been using Huawei Wireless for the past couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I am not in a position to comment on the solution's scalability.
I do not have plans to increase the usage, as I do not see a need for this.
How are customer service and support?
We have not been in contact with technical support.
Which solution did I use previously and why did I switch?
I did not use other solutions prior to the current one.
How was the initial setup?
Installation is easy. We are not talking about a one-click installation for all. Once installed, a person can configure the solution to his needs.
What about the implementation team?
I was not involved in hardware installation and have no knowledge of it. This is not handled by me, but by the technicians who visit the site. When it comes to installing software, this we can do on our own by following the instructions.
The technical team required for the deployment depends on the service provider.
What's my experience with pricing, setup cost, and licensing?
While I am fine with the current licensing price, I would glad if it were cheaper.
Extras come with a surcharge, although, as I have not made use of these, I cannot comment on their prices.
What other advice do I have?
Overall, I am satisfied with the solution.
I would recommend it to others. My advice would vary with the personal use one wishes to make of the solution.
I rate Huawei Wireless as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network consultant at Juniper Solutions Ltd
A scalable and easy-to-deploy solution that is simple and easy to use
Pros and Cons
- "The product is simple and easy to use."
- "The stability could be improved."
What is our primary use case?
I am deploying the product across the country. It’s for campus Wi-Fi needs. We have switches, wireless controllers, and firewalls.
What is most valuable?
I like the setup. The product is simple and easy to use.
What needs improvement?
The stability could be improved.
For how long have I used the solution?
I am using the solution currently.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
The tool is scalable. We have over 1000 users. We have three to four engineers in our technical team.
How was the initial setup?
The setup is easy. It is easier for certified personnel or someone with experience deploying the product. The deployment process depends on our requirements.
What other advice do I have?
I recommend the solution to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Branch Manager at Advanced Technologies
With good features like wireless coverage, and security in place, the tool needs to improve its stability and support
Pros and Cons
- "From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup."
- "The ongoing support and ongoing follow-up on customers is an area where the solution lacks."
What is our primary use case?
Actually, we sell the solution to enterprise customers and government entities. So they are using it for their employees, for their Internet connection. So they are using it for their employees, for their internet connection.
What is most valuable?
My customers care about a lot of features. So, first of all, the wireless coverage, and secondly, the security. The security makes it secure enough. Also, it can be used to have multiple profiles or VLANs, to create multiple profiles for the users.
The quality of Huawei Wireless is also a good feature since it supports ac and AX, which are the new standards for IEEE.
What needs improvement?
The ongoing support and ongoing follow-up on customers is an area where the solution lacks. Mist, on the other hand, offers good support. So, Huawei somehow has room for improvement in the area of support.
For how long have I used the solution?
It's a long journey, so I have used Huawei Wireless for over ten to twelve years. Though I am a seller of wireless solutions and firewalls, my company has a partnership with Huawei.
What do I think about the stability of the solution?
If someone wants my suggestion for a wireless solution, and if that person is looking for new features, then Huawei Wireless is a liability. I would tell that person to go for something like Juniper, especially since Juniper has AI features and since it's cloud-based. Huawei Wireless, not performance-wise, but sometimes it hangs.
What do I think about the scalability of the solution?
It is a scalable product. It is the same as Cisco or Fortinet. But again, it's a matter of the performance itself, considering the reliability.
Scalability-wise, I rate the solution a six to seven out of ten.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup. Regarding the customer experience after installation, taking into consideration the same aforementioned factors on a scale of one to ten, I rate it a six.
Speaking of the time taken for deployment, I would say the solution is controller-based, not ad hoc. The configuration is done centrally by the controller. Regarding deployment, it is not a matter of days since it depends on the number of access points. Specifically, if you are talking about something with more than forty to fifty access points, then it will take two to three days, and if more than that, it will take more days.
One technician and one engineer are needed for deployment.
What's my experience with pricing, setup cost, and licensing?
Price-wise, they are trying to improve since they are going very fast with the research and development to improve speed. So, they are really good. But, I mean, they're trying to cope with the main leaders like Cisco and Ruckus. I would rate them something, like, eight to nine, on a scale of one to ten, where one is cheap, and ten is expensive. The solution is on the expensive side.
What other advice do I have?
I would tell those planning to use the solution to go for a PoC and to see whether it's for their requirement or not because Huawei, in large environments with large numbers of users, may have some issues, but in smaller environments, it will work fine. So if you are able to do a PoC, I would recommend going with it or trying it. Though I'm not a technical guy, I'm hearing from the technical team that there are certain features that you have to configure well regarding speed, rate limit, and all the stuff. So you have to take care of it. Also, you need to take care regarding the country and its regulations along with the dBi for the antenna and increase the values to satisfy customers.
Huawei Wireless has some issues compared to the other vendors in terms of stability and customer experience. Also, the number of tickets in Huawei is more than many other vendors like Juniper or Cisco.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Product Manager Huawei at Xweb
Provides good scalability, but its web content filter needs improvement
Pros and Cons
- "Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology."
- "There could be a console port for demonstration or configuration purposes."
How has it helped my organization?
The product's domain is excellent. It has good IES, IDS, and IPS systems for wireless networks.
What is most valuable?
Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology. It has been a great experience because of its good performance in terms of coverage.
What needs improvement?
Huawei Wireless's web content filter needs improvement. Additionally, there could be a console port for demonstration or configuration purposes.
For how long have I used the solution?
I have been using Huawei Wireless for two years.
What do I think about the stability of the solution?
I rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
We have 40 Huawei Wireless users in our office. I rate its scalability a ten out of ten.
What was our ROI?
The product generates a good return on investment.
What's my experience with pricing, setup cost, and licensing?
The product has a good price. I rate its pricing a ten out of ten.
What other advice do I have?
I rate Huawei Wireless a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Distributor at ALGERIA BUSINESS MULTIMEDIA
Reliable and good connectivity but support could be faster
Pros and Cons
- "It is easy to set up."
- "Support could be a bit faster."
What is our primary use case?
We use the solution for wireless connectivity.
Lately, we replaced all the wired end users with the WiFi access points, so we actually use full WiFi access points and LAN in our company.
What is most valuable?
The features are very good.
The WiFi and wireless connectivity are great.
It is easy to set up.
Our wireless is stable and reliable.
We can scale the solution.
What needs improvement?
Support could be a bit faster.
For how long have I used the solution?
We've been using the solution for more than ten years now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution can scale as needed.
We have many clients on the solution right now. About 200 to 300 clients are buying Huawei's product from us.
How are customer service and support?
our tech team deals with technical support for clients. They are quite satisfied with help if they need to get any. Of course, we could get a better response time and they could be faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We always use Huawei products. They are the best.
How was the initial setup?
The solution's setup is straightforward and simple. It is not overly complex or difficult.
It's quick to deploy and we can do anywhere from ten to 50 access points in one day.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. They offer advanced and pro plans as well as ultimate. There are three licensing tiers clients can choose from. We are using advanced licensing.
What other advice do I have?
I have a very good experience with this product, so I'm very satisfied with it. Users should give it a try.
I'd rate it a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Lead Technical Consultant at SiliconST
Straightforward deployment, scalable, and stable
Pros and Cons
- "We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs)."
- "I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use."
What is our primary use case?
Huawei Wireless offers multiple features. To best suit the customer environment, I suggest centralized deployment, as opposed to distributed deployment. Through this deployment, one controller monitors all Access Points (APs), allowing the customer to establish a secure tunnel connection with the controller for maximum protection.
What is most valuable?
We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs). Additionally, we can also provide antivirus protection and content filtering for further security.
What needs improvement?
I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
As long as there are no loopholes in the network the solution is stable.
What do I think about the scalability of the solution?
Huawei's scalability is rated highly in both the Forrester Wave and Gartner ratings, typically receiving a score of eight out of ten.
How are customer service and support?
I have opened a number of cases concerning various issues, including wireless and Huawei router and switch deployment in another customer environment. I have received good support from the technical team in response to these cases.
How was the initial setup?
The initial setup of the Huawei Wireless environment is straightforward and user-friendly. I deployed the solution in the customer environment within two or three days. After that, the customer had requirements for their success criteria of the POC, which will take another one to two weeks.
What about the implementation team?
We implement the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers.
What other advice do I have?
I have personally used the Huawei Wireless Solution and deployed it in my customer environment. It has all the features needed and I would rate it an eight out of ten.
I'm currently working as a lead technical consultant, meeting with clients to understand their issues and then providing solutions such as Wi-Fi, wireless, network, and security solutions. Recently, I was able to give a comprehensive overview of a wireless solution, including details and integration with multiple products such as Cisco IOS.
We currently have three clients using the solution and have proposed the solution to several new clients.
I highly recommend Huawei products. As a distributor of Huawei in Pakistan, I can provide insight into why their products are beneficial for customers.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: November 2024
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