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Huawei Wireless pros and cons

Vendor: Huawei
4.0 out of 5
1,951 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Huawei Wireless offers seamless roaming capabilities, providing automatic transitions between access points for continuous connectivity.
It supports advanced technology like WiFi 6 and WiFi 7, enhancing speed, coverage, and bandwidth management.
Huawei Wireless is recognized for its affordability, costing approximately 15% less than other WiFi 6 systems.
It includes smart antenna technology, which optimizes signal strength and boosts network performance.
The system supports multiple SSIDs, dynamic VLANs, and access control lists, allowing for robust and flexible network configuration.

CONS

Improving visibility and control offered and cloud management would be very helpful.
Technical support needs to be improved, with more technical guides suggested.
The scalability and security of Huawei Wireless could be better.
Downloading the solution isn't a smooth process; more approvals are needed than expected.
The integration with some AAA servers like Aruba ClearPass is difficult and could be improved.
 

Huawei Wireless Pros review quotes

Angel Georev - PeerSpot reviewer
Nov 10, 2022
At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable.
BS
Dec 18, 2020
The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more.
EMADSHOKAIRAT - PeerSpot reviewer
Jun 7, 2023
From an implementation perspective, it's easy. I rate it a nine on a scale of one to ten, where one is a difficult setup, and ten is an easy setup.
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user1316520 - PeerSpot reviewer
Apr 5, 2020
You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance.
Umer  Farooq - PeerSpot reviewer
Jan 16, 2023
What I like most about Huawei Wireless is that it's customizable. It has many unique features, such as encryption, spatial streams, hiding features for different scenarios, low-density and high-density areas, and smart antennas.
reviewer1680213 - PeerSpot reviewer
Sep 27, 2021
The solution is easy to set up.
Fahad Doguwa - PeerSpot reviewer
Mar 22, 2024
The reliability has had a positive impact on our operations.
reviewer1467366 - PeerSpot reviewer
Apr 15, 2021
We've found the solution to be quite stable.
reviewer1451421 - PeerSpot reviewer
Nov 22, 2020
It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly.
DI
Jan 2, 2024
It is a stable solution...It is a scalable solution.
 

Huawei Wireless Cons review quotes

Angel Georev - PeerSpot reviewer
Nov 10, 2022
The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup. Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software. It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features. In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view.
BS
Dec 18, 2020
Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks.
EMADSHOKAIRAT - PeerSpot reviewer
Jun 7, 2023
The ongoing support and ongoing follow-up on customers is an area where the solution lacks.
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user1316520 - PeerSpot reviewer
Apr 5, 2020
There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive.
Umer  Farooq - PeerSpot reviewer
Jan 16, 2023
What needs improvement in Huawei Wireless is after-sales support. I've faced many after-sales support issues, so that's the area I want Huawei to improve. Having an SLA with customers is what I'd suggest to Huawei Wireless.
reviewer1680213 - PeerSpot reviewer
Sep 27, 2021
I'd like to see some after-sales support. It's a little bit below the expectations we had.
Fahad Doguwa - PeerSpot reviewer
Mar 22, 2024
While technically proficient, enhancing communication skills would greatly benefit the customer experience.
reviewer1467366 - PeerSpot reviewer
Apr 15, 2021
The scalability could be a bit better.
reviewer1451421 - PeerSpot reviewer
Nov 22, 2020
As such, there are no problems. It has been good. There were some issues with the network design, but that is not specifically related to the product. We had to make some improvements in the network design. The product as such is fine, and there are no big issues. We are using the latest version having most of the features available in the industry, so the specs are very high. If something new comes up new in the industry, it needs to be incorporated into the product.
DI
Jan 2, 2024
Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei.