Our primary use case for this solution is developing a sales funnel for our clients. The sales funnel has about 14 stages, and we use it for analysis and providing pointers to the sales team where contacts are moving forward, stagnant, or haven't been contacted for a while.
The solution is very straightforward to utilize. The ability to make calls from the system free of charge is valuable. The pain point is that only some countries are included.
We have been using this solution for four years.
The solution is stable.
The solution is scalable. We have two businesses using it. One has about 2,000 contacts, and the other has about 30,000 contacts.
Our experience with customer support has been good, but they are often slow to fix the issue due to time zone differences.
We have used Zoho.
The initial setup is reasonably straightforward, and it is tasking. You have to set up flows, decisions, and rules. The process could be simplified.
The solution costs approximately $100 monthly, but the price increases depending on the volume of contacts you have. As the tiers get larger, the pricing increases.
I rate the solution an eight out of ten. The solution is good, but it could be more straightforward. I advise people evaluating this solution to find something simpler unless their corporate structure demands some of the extra functionality that HubSpot Sales Hub provides.
