One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components.
IBM Security Secret Server is highly scalable, allowing expansion without core component disruption. It offers a stable PAM solution, managing use cases with ease and minimal resistance. It includes useful features like live recording but lacks full proxy and automatic privileged account discovery. While local partners provide good support, IBM's support often falls short in issue resolution. Improvement is needed with the nonclustered index and support responsiveness from IBM's team.