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CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.8
CyberArk Privileged Access Manager's support is efficient and knowledgeable, but response times and communication can vary, especially with outsourcing.
No sentiment score available
User experiences with IBM Security Secret Server's customer service vary, with mixed reviews on responsiveness and support quality.
 

Room For Improvement

Sentiment score
6.7
Enhancements sought include user-friendliness, integration, automation, reporting, customization, API support, cost efficiency, deployment, documentation, and updates.
Sentiment score
6.0
IBM Security Secret Server needs improved GUI, simpler configurations, better support, and more seamless, intuitive out-of-the-box functionalities.
 

Scalability Issues

Sentiment score
7.1
CyberArk Privileged Access Manager offers seamless and flexible scalability for organizations, though licensing challenges may occur.
Sentiment score
8.5
IBM Security Secret Server is highly rated for its scalability, smoothly accommodating growth, particularly praised by small to medium-sized enterprises.
 

Setup Cost

Sentiment score
5.0
CyberArk Privileged Access Manager is costly but offers high value and comprehensive security, with subscription models benefiting larger installations.
No sentiment score available
IBM Security Secret Server licensing costs are estimated at $35,000-$40,000, seen as fair but could improve, rated 7/10.
 

Stability Issues

Sentiment score
7.8
CyberArk Privileged Access Manager is stable, with occasional bugs, but upgrades and redundancy features improve reliability and performance.
No sentiment score available
IBM Security Secret Server is stable, with maintenance needed during updates; users rate its stability eight out of ten.
 

Valuable Features

Sentiment score
8.5
CyberArk Privileged Access Manager enhances security with automatic password rotation, session monitoring, and supports large-scale, compliant deployments.
Sentiment score
8.9
IBM Security Secret Server centralizes credential management, offers session recording, and features user-based pricing with high availability and support.
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
193
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (3rd), Operational Technology (OT) Security (3rd)
IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
16th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 21.2%, down from 24.0% compared to the previous year. The mindshare of IBM Security Secret Server is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

SatishIyer - PeerSpot reviewer
Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time. PTA is essentially the monitoring interface of the broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's where you can capture your broker bypass and perform related actions. For this reason, we thought that this kind of mapping would be required, but CyberArk informed us that they did not have the capability we had in mind with regard to MITRE ATT&CK. I am not sure what the situation is now, but it would definitely help to have that kind of alignment with one of the more well-known frameworks like MITRE. For CyberArk as a vendor, it would also help them to clearly spell out in which areas they have full functionality and in which ares they have partial or none. Of course, it also greatly benefits the customers when they're evaluating the product.
AsifIqbal - PeerSpot reviewer
Easy to set up and manage and has good scalability and stability, but its technical support team needs to be more aggressive in solving issues
What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website. In the next version of IBM Security Secret Server, I want to see more lightweight recording, architecture, or infrastructure requirements. Currently, it's heavy, so I want it reduced to make adapting IBM Security Secret Server much more effortless.
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Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
31%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
11%
Healthcare Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
What do you like most about IBM Security Secret Server?
Stability-wise, I think it is a very good solution.
What needs improvement with IBM Security Secret Server?
The nonclustered index is working in an area with a problem that needs improvement. In some cases, when they create some index in the tool, you may face some problems with the parallelism and some ...
What is your primary use case for IBM Security Secret Server?
I use the tool for dynamic services, integration services, and reporting services. I have years of working experience with the tool. I am a DBA and a support administrator for SQL Server, and also ...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
 

Learn More

 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.