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CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
22nd
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 10.4%, down from 18.5% compared to the previous year. The mindshare of IBM Security Secret Server is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
IBM Security Secret Server1.3%
Other88.3%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at a insurance company with 501-1,000 employees
Privileged access monitoring has strengthened identity control and improved security posture
I find the monitoring and recording parts of IBM Security Secret Server to be the most valuable features. Password vaulting is somewhat typical, but I rate monitoring and recording as very good features, along with ease of deployment. The reporting tools in IBM Security Secret Server have helped me identify vulnerabilities. From the monitoring part, you can somewhat cover the identity vulnerability aspect. However, for identity vulnerability, I think the best approach is to use IAM rather than PAM. It is easy to integrate IBM Security Secret Server with cybersecurity frameworks, which is a very important aspect. When we are improving our attack surface, identity is the most important thing that we need to cover, and PAM will play a very crucial role in improving our cybersecurity framework and architecture. The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system. If we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Security is the solution's most valuable feature."
"CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers, with features to capture user activity and provide video recording so if users are logged in to the server we can see what activities they are performing, making it a very nice tool for Privileged Access Management with plenty of useful services that have fulfilled our needs."
"Session monitoring is excellent. It may be the solution's most valuable aspect."
"The flexibility of integrating with other technologies is important because of a lot of applications - a lot of COTS products - are not supported when we are bringing the application IDs. The CyberArk platform provides a lot of opportunities to do customization."
"The logs and reporting features are impressive."
"If you can afford CyberArk Privileged Access Manager or you are looking 5 to 10 years in the future, it's a good investment."
"With reducing the privileged account access, there has been a huge improvement."
"It makes compliance of the organization with password management easy, resulting in a handy auditing process and adherence to all risk compliance as well."
"This product has been able to cover most of the requests from our customers."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system, and if we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security."
"The live recording is a very useful feature."
"Stability-wise, I think it is a very good solution."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"Access to privileged, shared credentials is simplified by optimizing the whole workflow and approval processes."
"Centralized Password Management: Our client has more than 400 geographical locations and approximately ten employees work at each location."
 

Cons

"The graphical user interface could be simplified and harmonized for better usability. It should be consistent. Its GUI is very confusing."
"Over the past seven years, I have seen a lot of ups and downs with the product, but now I am happy with the version that we are using now."
"CyberArk is not friendly in terms of having a Community Edition. It's a very, very costly app."
"Technical support is average. They are not so great, because the first level support partner or distributor has to provide the support and customers cannot contact CyberArk support directly."
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"The current interface is not very intuitive."
"The one place where we found that this product really needs to improve is the cloud."
"I would like to see better usability for non-technical people."
"Although much has improved in last two years, the GUI for IBM products can be improved."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"I mention that password vaulting and password rotation in IBM Security Secret Server are basically the same thing, and it becomes somewhat complex when integrating a different system with them because it requires API development."
"If you have a hosted PIM in your local environment and you plan to migrate it to some cloud-based environment, then migration will become a painful task."
"Unfortunately, the technical support is not very responsive because we purchased it from IBM; however, the actual support comes from Thycotic."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
 

Pricing and Cost Advice

"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"Its price can be reduced."
"Compared to other solutions, it is costly."
"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."
"This product is very expensive."
"I believe that we paid 35,000 or 40,000 US dollars for it."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
Insurance Company
20%
Construction Company
11%
Computer Software Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with IBM Security Secret Server?
I believe there is not much that can be improved for IBM Security Secret Server. Providing local support and local vendor availability would be beneficial so we are not dependent on international s...
What is your primary use case for IBM Security Secret Server?
IBM Security Secret Server serves multiple use cases for us, including the monitoring of privileged users, as well as the recording and password vaulting of their accounts, passwords, and need-base...
What advice do you have for others considering IBM Security Secret Server?
I mention that password vaulting and password rotation in IBM Security Secret Server are basically the same thing, and it becomes somewhat complex when integrating a different system with them beca...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: April 2026.
895,151 professionals have used our research since 2012.