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CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
22nd
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 10.5%, down from 19.2% compared to the previous year. The mindshare of IBM Security Secret Server is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.5%
IBM Security Secret Server1.2%
Other88.3%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at a insurance company with 501-1,000 employees
Privileged access monitoring has strengthened identity control and improved security posture
I find the monitoring and recording parts of IBM Security Secret Server to be the most valuable features. Password vaulting is somewhat typical, but I rate monitoring and recording as very good features, along with ease of deployment. The reporting tools in IBM Security Secret Server have helped me identify vulnerabilities. From the monitoring part, you can somewhat cover the identity vulnerability aspect. However, for identity vulnerability, I think the best approach is to use IAM rather than PAM. It is easy to integrate IBM Security Secret Server with cybersecurity frameworks, which is a very important aspect. When we are improving our attack surface, identity is the most important thing that we need to cover, and PAM will play a very crucial role in improving our cybersecurity framework and architecture. The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system. If we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is very well aware of this."
"Password rotation is the most valuable feature"
"The solution is stable and reliable."
"DVR like video recording and text-based recording for easier audits."
"It gives us the capability to rotate passwords."
"The access control feature and privilege and role-based assignment are outstanding."
"CyberArk's architecture is peculiar; it is the most secure on the market because they have a hardened computer out of the domain that stores passwords with multiple cryptography."
"Implementing CyberArk is not only rolling out a tool, it also will force the company to have a good look at the access management strategy, improve security processes and clean data."
"The live recording is a very useful feature."
"Centralized Password Management: Our client has more than 400 geographical locations and approximately ten employees work at each location."
"Access to privileged, shared credentials is simplified by optimizing the whole workflow and approval processes."
"Stability-wise, I think it is a very good solution."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"It is one of the most well-known names in this field."
"The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system, and if we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security."
 

Cons

"I would like to see a simplification of the product."
"They are taking two to three days for resolution are too slow. Customers, including myself, do not want to wait this long for solutions."
"My impression of their technical support team is that it is very bad. The support team's response time is quick, however, the resolution process takes too long."
"The web interface has come a long way, but the PrivateArk client seems clunky and not intuitive. It could use an update to be brought up to speed with the usability of PVWA."
"The tool's UI has bugs and lags. It needs to be improved. The deployment process can be complex due to multiple components for various functionalities, each requiring separate infrastructure management. To simplify this process, consolidating all these components into a single platform could be beneficial. The product's pricing could be cheaper."
"The scalability, sometimes, is lacking. It works really well for more static environments... But for an environment where you're constantly spinning up new infrastructure or new endpoints, sometimes it has a hard time keeping up."
"CyberArk Privileged Access Manager could improve the integration docking, it should have more layers, for example, integration with OpenShift."
"The initial setup of CyberArk Privileged Access Manager difficulty depends on the environment that you are implementing it into. However, it typically is simple."
"Unfortunately, the technical support is not very responsive because we purchased it from IBM; however, the actual support comes from Thycotic."
"Although much has improved in last two years, the GUI for IBM products can be improved."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"If you have a hosted PIM in your local environment and you plan to migrate it to some cloud-based environment, then migration will become a painful task."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"The newer interface is maybe confusing old customer that using previous one from their point of views, I think they will need little pass of time to be familiar with."
"The nonclustered index is working in an area with a problem that needs improvement."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
 

Pricing and Cost Advice

"This solution is expensive."
"The pricing for CyberArk Privileged Access Manager is quite expensive, and the pricing varies from region to region. In APAC, CyberArk Privileged Access Manager can be obtained for less than in North America, according to my understanding."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"The license CyberArk Privileged Access Manager is on an annual basis."
"It's an affordable platform."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"CyberArk is very expensive and there are additional fees for add-ons."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
"I believe that we paid 35,000 or 40,000 US dollars for it."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
Insurance Company
20%
Construction Company
11%
Computer Software Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with IBM Security Secret Server?
I believe there is not much that can be improved for IBM Security Secret Server. Providing local support and local vendor availability would be beneficial so we are not dependent on international s...
What is your primary use case for IBM Security Secret Server?
IBM Security Secret Server serves multiple use cases for us, including the monitoring of privileged users, as well as the recording and password vaulting of their accounts, passwords, and need-base...
What advice do you have for others considering IBM Security Secret Server?
I mention that password vaulting and password rotation in IBM Security Secret Server are basically the same thing, and it becomes somewhat complex when integrating a different system with them beca...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: April 2026.
890,124 professionals have used our research since 2012.