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CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
28th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 11.6%, down from 20.0% compared to the previous year. The mindshare of IBM Security Secret Server is 1.2%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager11.6%
IBM Security Secret Server1.2%
Other87.2%
Privileged Access Management (PAM)
 

Featured Reviews

SI
Senior PAM Consultant at iC Consult GmbH
Makes privileged access management easy with automation and granular control
Many people underestimate the value of these tools because they treat them as simple automated password management. Once you realize the volume of passwords in your organization and factor in nonhuman passwords, you realize its value. Last year, CyberArk Impact cited 45 nonhuman passwords for every human password. If you have 10,000 employees, you can imagine the number of passwords. There are also many other operations. For example, you have a Qualys scanner that needs to reach out and touch all your endpoints and scan them for vulnerabilities. They use an API call to CyberArk to pull out a Privileged credential that allows them to log in to that target. This is an automated machine call. It is tapping into CyberArk to get that credential. There can be hundreds of thousands of those operations a day. You do not want to manage those passwords by hand. Some people marginalize the significance of such a solution by saying that it is just a fancy password changer. It goes well beyond that, especially with API calls and automation. Its importance extends beyond merely changing passwords; it involves automation, API calls, and process integration, crucial in agile environments for standing up new Amazon servers or other processes needing privileged credentials. CyberArk can automate these tasks into their build processes. Another critical feature is the proxy service via Privileged Session Manager (PSM), providing not only a proxy between your user and the target servers, protecting against malware but also offering session recording. Many companies I have worked with implemented a PAM product as a knee-jerk reaction to SOX audit requirements. They discovered they needed session recording and retention for regulatory compliance. This has become a major factor for clients instituting CyberArk, so PSM is a big deal in addition to regular password rotation.
AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at a financial services firm with 1,001-5,000 employees
Easy to set up and manage and has good scalability and stability, but its technical support team needs to be more aggressive in solving issues
What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website. In the next version of IBM Security Secret Server, I want to see more lightweight recording, architecture, or infrastructure requirements. Currently, it's heavy, so I want it reduced to make adapting IBM Security Secret Server much more effortless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The impact of CyberArk Privileged Access Manager on customer operational efficiency is quite positive."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"Because we now have the ability to grant access to management utilities like DNS Manager, Sequel Studio, and MMC, in a secure fashion, without system admins being required to continually reenter various passwords that are stored who knows where, it has really made the system admin's job much easier. It has made the PSM's job much easier. It has made the auditor's job and the security team's job and the access manager's job significantly easier, because we're able to move much more quickly toward a role-based access management system, and that is really streamlining the whole onboarding/offboarding management process."
"It is scalable."
"Session recordings and timestamps are valuable features. They allow me to specifically select the time a particular command was executed, so I do not have to review the entire recording. I can click on events to determine where and when they happened."
"The best thing about CyberArk Privileged Access Manager is that they keep on upgrading it. They continually conduct research and development from their end, and we get immediate support from CyberArk whenever OEM support is required for any task."
"CyberArk Privileged Access Manager indeed helps meet compliance and regulatory requirements for customers, especially in the financial sector, by aligning with PCI DSS standards."
"The best feature is vaulting. CyberArk has a separate vault, which is their proprietary vault, which provides multiple encryptions for every password object, as well as tamper-proof recording."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"Stability-wise, I think it is a very good solution."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"The live recording is a very useful feature."
 

Cons

"Their support can be better. Their SLA timings are higher than others."
"Its GUI is very confusing."
"I'd like it to be a little more granular. I want a little bit more control over exactly what we do. I know if you do that, you add more knobs and dials to deal with, but that's just my personal approach: granular access."
"Pricing is a concern for me because it is not very user-friendly for startups, new users, or very small organizations."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"The nonclustered index is working in an area with a problem that needs improvement."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"Payments have to be made on a yearly basis toward the licensing costs of the solution."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"Quite expensive"
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"The solution is available at a high price"
"The price of this solution is quite reasonable."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"I believe that we paid 35,000 or 40,000 US dollars for it."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Government
6%
Performing Arts
12%
Computer Software Company
12%
Insurance Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
By reviewers
Company SizeCount
Small Business4
Large Enterprise3
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: December 2025.
879,889 professionals have used our research since 2012.