No more typing reviews! Try our Samantha, our new voice AI agent.

CyberArk Privileged Access Manager vs IBM Security Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
IBM Security Secret Server
Ranking in Privileged Access Management (PAM)
22nd
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 10.4%, down from 18.5% compared to the previous year. The mindshare of IBM Security Secret Server is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager10.4%
IBM Security Secret Server1.3%
Other88.3%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at a insurance company with 501-1,000 employees
Privileged access monitoring has strengthened identity control and improved security posture
I find the monitoring and recording parts of IBM Security Secret Server to be the most valuable features. Password vaulting is somewhat typical, but I rate monitoring and recording as very good features, along with ease of deployment. The reporting tools in IBM Security Secret Server have helped me identify vulnerabilities. From the monitoring part, you can somewhat cover the identity vulnerability aspect. However, for identity vulnerability, I think the best approach is to use IAM rather than PAM. It is easy to integrate IBM Security Secret Server with cybersecurity frameworks, which is a very important aspect. When we are improving our attack surface, identity is the most important thing that we need to cover, and PAM will play a very crucial role in improving our cybersecurity framework and architecture. The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system. If we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"With CyberArk, everything is a click away for us."
"There are two main ways CyberArk Privileged Access Manager Server Control has been helpful to us."
"It has helped from an auditing perspective identify who has access to privileged accounts."
"With CyberArk, you can be fully confident that your existing accounts are secure. You will be 100 percent"
"The ability of CyberArk Privileged Access Manager to safeguard the financial services infrastructure by protecting credentials is extremely important, as every activity in a financial organization needs to be recorded for accountability in auditing."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"CyberArk PAS provides isolated and recorded sessions for third-party/outsourced admin access."
"This product has been able to cover most of the requests from our customers."
"The main benefits that IBM Security Secret Server provides for me include complete control over the privileged identities, which are the main sources that can have the privilege to make numerous changes on the system, and if we protect these identities through PAM and provide elevation on their accounts when required, then we can improve our security posture and infrastructure security."
"Centralized Password Management: Our client has more than 400 geographical locations and approximately ten employees work at each location."
"Access to privileged, shared credentials is simplified by optimizing the whole workflow and approval processes."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"It is one of the most well-known names in this field."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"Stability-wise, I think it is a very good solution."
 

Cons

"There are upwards of six components you need to set it up. And you might need anywhere from two to five servers. It takes some work to set that up, especially in a larger environment."
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"Sometimes critical issues require follow-ups, as the support team doesn't always recognize the urgency of a critical ticket immediately."
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"Technical support is average. They are not so great, because the first level support partner or distributor has to provide the support and customers cannot contact CyberArk support directly."
"If there is an area that has room for improvement, it's probably working with their support and getting people on the phone. That is hard to do with most products in general, but that seems to be the difficult area. The product is fantastic, but sometimes we want somebody on the phone."
"It needs more plugin connectors for all devices."
"CyberArk Enterprise Password Vault must incorporate connectors for password and session managers in the marketplace."
"Unfortunately, the technical support is not very responsive because we purchased it from IBM; however, the actual support comes from Thycotic."
"Although much has improved in last two years, the GUI for IBM products can be improved."
"I mention that password vaulting and password rotation in IBM Security Secret Server are basically the same thing, and it becomes somewhat complex when integrating a different system with them because it requires API development."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"The newer interface is maybe confusing old customer that using previous one from their point of views, I think they will need little pass of time to be familiar with."
"If you have a hosted PIM in your local environment and you plan to migrate it to some cloud-based environment, then migration will become a painful task."
"The nonclustered index is working in an area with a problem that needs improvement."
 

Pricing and Cost Advice

"Compared to other solutions, it is costly."
"The solution is cost-effective for the features."
"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"This solution is considered to be more expensive than others out there on the market today."
"Pricing is quite high and it could be improved."
"The pricing for CyberArk Privileged Access Manager is quite expensive, and the pricing varies from region to region. In APAC, CyberArk Privileged Access Manager can be obtained for less than in North America, according to my understanding."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"There are no additional costs other than the standard licensing fees."
"The price could be better. I think it's a good price for the on-premises environment and the high availability for enterprises the solution provides."
"My rating for the IBM Security Secret Server pricing is seven out of ten. It could be cheaper."
"I believe that we paid 35,000 or 40,000 US dollars for it."
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
894,807 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
Insurance Company
20%
Construction Company
11%
Computer Software Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with IBM Security Secret Server?
I believe there is not much that can be improved for IBM Security Secret Server. Providing local support and local vendor availability would be beneficial so we are not dependent on international s...
What is your primary use case for IBM Security Secret Server?
IBM Security Secret Server serves multiple use cases for us, including the monitoring of privileged users, as well as the recording and password vaulting of their accounts, passwords, and need-base...
What advice do you have for others considering IBM Security Secret Server?
I mention that password vaulting and password rotation in IBM Security Secret Server are basically the same thing, and it becomes somewhat complex when integrating a different system with them beca...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
IBM Secret Server, Secret Server, IBM Security Privileged Identity Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk Privileged Access Manager vs. IBM Security Secret Server and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.