IBM SevOne Network Performance Management (NPM) Reviews

SevOne's ability to report metrics on specific objects very quickly. Whether it is a week, a month, or a a year's worth of data points, SevOne has improved by leveraging short-term vs. long-term memory to provide necessary statistics so we can alleviate network impacts quickly.

We integrate heavily to SevOne via API. This allows us to tie our customer performance metrics data to our customer portal, so it is a self-service function.

I think SevOne can improve by providing more details in their release notes regarding enhancements and changes. If the information can be organized in a way that highlights bigger changes it will help customers identify what areas will impact their operations most.

The features I find most valuable are--

• Availability (provides continuous monitoring without loss of functions), and
• Performance management (takes data for troubleshooting and reporting network issues)

It's become an integral part of our monitoring and real-time network analysis.

I'd like to see a configuration management feature that lets me customize analyses and data points important to me at any specific time.

I've used it for around two years.

I had no issues with deployment as I wasn't involved.

There were no stability issues for me.

I didn't have any issues with scaling it.

8/10

8/10

I'm not involved in deployment.

My overall comment is that it's a nice tool for monitoring and managing devices.

The features we are seeing the greatest benefit from are the enhanced reporting, net-flow data collection, and the data retention.

The tool has given a great visibility of what is going on our network and has helped to troubleshoot network-related issues quickly and accurately.

We use very few capabilities of this product, and from what we use I am very happy with in regards to what the tool offers.

But keep in mind that if you're using the the PLA version of SevOne, the hardware support runs out in five years, so if something were to happen to the hardware after this period, it would not be covered.

I've been using it for over two years, and the company for over five.

There were no issues with the deployment.

There were no issues with the stability.

There were no issues with the scalability.

Customer service is very good.

Technical support is very good.

I did not set up the system as it was done years ago and I just maintain it.

At the time, it was done by a highly-experienced vendor team.

If you need a solution for network performance, this is a very good option.

The monitoring of the network is very customizable. That is its unique feature.

One example is in the way you have information of the status of each component of each device in your network.

User-friendly, multi-tenancy.

One year.

No.

Yes, but it is according licensing.

Very bad. The support it is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible.

SolarWinds, because we tried for a new and cheaper solution.

Complex for the MIBs.

Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.).

Yes, NetIQ and SolarWinds.

Not all solutions fit all problems. Also, if you are an MSP, SevOne can’t be federated for clients.